运营管理 考试题库krajewskiom9tif06.docx

运营管理 考试题库krajewskiom9tif06.docx

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运营管理考试题库krajewskiom9tif06

Chapter

6

CapacityPlanning

TRUE/FALSE

1.Capacityisthemaximumrateofoutputofaprocess.

Answer:

True

Reference:

Introduction

Difficulty:

Easy

Keywords:

capacity,maximumoutputrate

2.Capacitydecisionsshouldbemadeseparatefromstrategicdecisions.

Answer:

False

Reference:

Introduction

Difficulty:

Moderate

Keywords:

capacitydecision,strategicdecisions

3.Capacitycanbeexpressedbyoutputorinputmeasures.

Answer:

True

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

capacity,inputmeasures,outputmeasures

4.Inputmeasuresofcapacityareinherentlymoreaccuratethanoutputmeasuresofcapacity.

Answer:

False

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

inputmeasures,outputmeasures,capacity

5.Utilizationisthedegreetowhichequipment,space,orlaboriscurrentlybeingused.

Answer:

True

Reference:

PlanningLong-TermCapacity

Difficulty:

Easy

Keywords:

utilization,equipmentused,spaceused,laborused

6.Onereasoneconomiesofscaledrivedowncostisthespreadingoffixedcosts.

Answer:

True

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

economiesofscale,fixedcost

7.

Economiesofscaledrivedowncosteventhoughthecostofpurchasedmaterialscanbeexpectedtoincrease.

Answer:

False

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

economiesofscale,purchasedmaterialscost

8.Diseconomiesofscaleisaconceptthatstatesthattheaverageunitcostofaserviceorgoodcanbereducedbyincreasingitsoutputrate.

Answer:

False

Reference:

PlanningLong-TermCapacity

Difficulty:

Easy

Keywords:

diseconomiesofscale,averageunitcost,outputrate

9.Acapacitycushionistheamountofinventorythatafirmmaintainstohandlesuddenincreasesindemandortemporarylossofproductioncapacity.

Answer:

False

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

capacitycushion

10.Alargercapacitycushionmayberequiredduetovariationindemand,changingproductmix,orsupplyuncertainty.

Answer:

True

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

capacitycushion,variationindemand,changingproductmix,supplyuncertainty

11.Asmallercapacitycushionmayberequiredifaprocessishighlycapitalintensive.

Answer:

True

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

capacitycushion,capitalintensity

12.Alargercapacitycushioncanhelpfirmsuncoverprocessinefficiencies,sotheycanfindwaystocorrectthem.

Answer:

False

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

capacitycushion,processinefficiencies

13.Capacitycushionsmaybeloweredifcompaniessmooththeoutputratebyraisingpriceswheninventoryislowanddecreasingpriceswhenitishigh.

Answer:

True

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

capacitycushion,outputrate,changesinpricing,inventorylevels

14.

Anexpansionistcapacitystrategyinvolveslarge,infrequentjumpsincapacity,whereawait-and-seestrategyinvolvessmaller,morefrequentjumps.

Answer:

True

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

expansioniststrategy,wait-and-seestrategy,sizeandtimingofcapacityincreases

15.Await-and-seecapacitystrategyminimizesthechancesoflostsalesduetoinsufficientcapacity.

Answer:

False

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

expansioniststrategy,lostsales,insufficientcapacity

16.Afirmmaypreempttheexpansionofcompetitivefirmsbyusinganexpansionistcapacitystrategyandannouncingalargecapacityexpansion.

Answer:

True

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

expansioniststrategy,capacityexpansion

17.Anexpansionistcapacitystrategyminimizestherisksofoverexpansionduetooverlyoptimisticdemandforecasts.

Answer:

False

Reference:

CapacityTimingandSizingStrategies

Difficulty:

Moderate

Keywords:

wait-and-seestrategy,overexpansion,demandforecasts

18.Aprocess’scapacityrequirementstatesthefutureprocesscapacityneededtomeetprojectedcustomerdemands,andincludesanallowanceforthedesiredcapacitycushion.

Answer:

True

Reference:

ASystematicApproachtoLong-TermCapacityDecisions

Difficulty:

Moderate

Keywords:

capacityrequirement,customerdemand,capacitycushion

19.Aplanninghorizonisdefinedastheperiodbeyondwhichthecompanydoesnothavecustomerorders.

Answer:

False

Reference:

ASystematicApproachtoLong-termCapacityDecisions

Difficulty:

Moderate

Keywords:

timehorizon

20.Outputmeasuresareusedforestimatingcapacityrequirementswhenproductvarietyandprocessdivergencearehigh.

Answer:

False

Reference:

ASystematicApproachtoLong-TermCapacityDecisions

Difficulty:

Moderate

Keywords:

inputmeasures,capacityrequirements,productvariety,processdivergence

21.

Whenafirmmakesalong-termcapacitydecision,selectingthebasecasealternativemeansdoingnothingandlosingordersfromanydemandthatexceedscurrentcapacity,orincurringcostsduetoexcesscapacity.

Answer:

True

Reference:

ASystematicApproachtoLong-TermCapacityDecisions

Difficulty:

Moderate

Keywords:

basecasealternative,capacitydecisions,capacity

22.Waitinglinemodelsareoftenusedforcapacityplanning.

Answer:

True

Reference:

ToolsforCapacityPlanning

Difficulty:

Moderate

Keywords:

waitinglinemodels,capacityplanning

MULTIPLECHOICE

23.Long-termcapacityplansdealwith:

a.investmentsinnewfacilities.

b.workforcesize.

c.inventories.

d.overtimebudgets.

Answer:

a

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

long-termcapacity,newfacilities

24.Long-termcapacitydecisionsthatconfrontmanagersincludeallofthefollowingexcept:

a.capitalequipment.

b.additionalland.

c.buildings.

d.workforcesize.

Answer:

d

Reference:

CapacityPlanningOverLongerTimeHorizons

Difficulty:

Moderate

Keywords:

long-termcapacity

25.Regardingthemeasurementofcapacity,whenafirmprovidesarelativelysmallnumberofstandardizedproductsandservices:

a.capacitycannotbedeterminedreliably.

b.inputmeasuresaretypicallyused.

c.outputmeasuresaretypicallyused.

d.utilizationbecomesequaltocapacity.

Answer:

c

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

outputmeasure,capacity

26.

Inputmeasuresincludesuchmetricsas:

a.thenumberofcustomersservedperhour.

b.thenumberoftrucksproducedperday.

c.thenumberofmachinehoursavailable.

d.thenumberofbillsprocessedinaweek.

Answer:

c

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

inputmeasure,capacity

27.Thedegreetowhichequipment,space,orlaborisbeingusediscommonlyreferredtoas:

a.capacity.

b.output.

c.utilization.

d.cushion.

Answer:

c

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

utilization,capacity

28.Amanufacturingplantiscapableofproducing10tonsofproductperdaywhenrunthreeshiftswithnobreakdownsandplentyofrawmaterials.Overthepastweek,theplanthasproducedanaverageof7.3tonsperdaybecausethethirdshifthasdevotedmuchoftheirtimetopreventivemaintenance.Whatistheutilizationoftheplant?

a.10tons/day

b.7.3tons/day

c.137%

d.73%

Answer:

d

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

utilization,capacity

29.Amanufacturingplantiscapableofproducing10tonsofproductperdaywhenrunthreeshiftswithnobreakdownsandplentyofrawmaterials.Overthepastweek,theplanthasproducedanaverageof7.3tonsperdaysincethethirdshifthasdevotedmuchoftheirtimetopreventivemaintenance.Whatisthecapacityoftheplant?

a.10tons/day

b.7.3tons/day

c.73%

d.137%

Answer:

a

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

utilization,capacity

30.

Alumbermilliscapableofproducing10,000boardfeetoflumberperdaywhenruntenhoursperdaywithminimalbreaks.Overthepastyear,forestrylegislationhasreducedtheavailabilityofrawmaterials,sothemillhasproducedanaverageof4,575boardfeetperday.Whatisthecapacityoftheplant?

a.4,575boardfeet/day

b.10,000boardfeet/day

c.45.75%

d.219%

Answer:

b

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

utilization,capacity

31.Alumbermilliscapableofproducing10,000boardfeetoflumberperdaywhenruntenhoursperdaywithminimalbreaks.Overthepastyear,forestrylegislationhasreducedtheavailabilityofrawmaterials,sothemillhasproducedanaverageof4,575boardfeetperday.Whatistheutilizationoftheplant?

a.4,575boardfeet/day

b.10,000boardfeet/day

c.219%

d.45.75%

Answer:

d

Reference:

PlanningLong-TermCapacity

Difficulty:

Moderate

Keywords:

utilization,capacity

32.Thetransitionfromeconomiesofscaletodiseconomiesofscale:

a.ismorelikelytooccurinaserviceoperation.

b.ismorelikelytooccurinamanufacturingoperation.

c.ismorelikelytooccurwhenutilizationislow.

d.containsthepointatwhichaverageunitcostsareattheirlowest.

Answer:

d

Reference:

CapacityPlanningOverLongerTimeHorizons

Difficulty:

Moderate

Keywords:

economiesofscale,diseconomiesofscale

33.Large,infrequentjumpsincapacityarecharacteristicofcompaniesthat:

a.haveanexpansioniststrategy.

b.haveawait-and-seestrategy.

c.havelowutilization.

d.havehighutilization.

Answer:

a

Reference:

CapacityT