Oral English 口语Word格式.docx
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先生（小姐）.
11、Here'
saletterforyou,Drwhite.
怀特医生,这儿有你的一封信.
12、you'
rewantedonthephone,CaptainSmith.
史密斯船长,有你的电话.
13、Welcometoourhotel,missHenry.
欢迎来到我们酒店,享利小姐.
14、MayIbeofservicetoyou,MrBaker?
我能为你服务吗?
贝克先生?
15、CanIhelpyou,MsBlake?
我能帮你吗?
布雷克小姐?
16、Wouldyoutaketheseat,younglady?
请坐,小姐
OfferingHelp（主动提出帮助）
17、MayIhelpyou?
18、CanIhelpyou?
19、WhatcanIdoforyou?
我能为你作什么?
20、MayItakeyourbagforyou?
我可以为你拿你的手提包吗？
21、MayIhelpyouwithyoursuitcase?
我能帮你拿你的箱子吗？
22、Wouldyoulikemetocallataxiforyou?
你需要我为你叫一辆出租车吗？
23、Thankyouverymuch.非常感谢
24、Thanksforthetrouble.麻烦你了
25、It'
sverykindofyou?
你真是太好了
26、No,thanks.不用了，谢谢！
AnswerstoThanks（对感谢语的应答）
27、You'
rewelcome.欢迎你
28、Notatall.不用谢
29、That'
sallright.没关系
30、Don'
tmentionit.别提了
31、It'
smypleasure.这是我的荣幸
Expressingwelcome（表示欢迎）
32、Welcome,sir（madam）.欢迎光临，先生（小姐）
33、Welcometoourhotel,sir（madam）.欢迎光临我们酒店，先生（小姐）
34、Welcometoourwesternrestaurant.欢迎来我们西餐厅
35、We'
regladtohaveyouhere.我们很高兴你来到之儿
36、I'
malwaysatyourservice,sir（madam）.随时为你效劳,先生（小姐）.
Apologies（表示道歉）
37、I'
msorry,sir（madam）.对不起,先生（小姐）.
38、I'
mverysorry.非常抱歉.
39、I'
msorrytotroubleyou.对不起打扰你了.
40、I'
msorrytohavetakensomuchofyourtime.对不起占用你太多时间了.
41、I'
msorrytohavekeptyouwaiting.对不起让你久等.
42、Excusemeforinterrupeingyou.原谅我打挠你了.
43、Ihopeyou'
llforgiveme.我希望你能原谅我.
AnswerstoApology（对道歉语的应答）
44、Itdoesn'
tmater.没关系.
45、It'
snothing.没什么.
46、Nevermind.别放在心上.
47、That'
48、Don'
tbotheraboutthat.别再想它.
49、Don'
tworryaboutit.别担心.
50、Don'
tapologize,Itwasmyfault.别道歉,这是我的错.
Goodwishes（良好祝愿）
51、Haveagoodtime!
祝你们玩得愉快!
52、Haveaniceevening!
祝你晚上愉快.
53、HappyBirthday!
生日快乐.
54、MerryChristmas!
圣诞快乐.
55、Mayyousucceed祝你成功
Parting（分手再见）
56、Good－byeandgoodluck.再见,祝你好运.
57、Hopeyou'
llhaveanicetrip.希望你旅途愉快.
58、Wishyouapleasantjourney.祝你旅途愉快.
59、Happylanding.祝你安全抵达.
60、Bonvoyage.一帆风顺.
61、Hopetoseeyouagain.希望再次见到你.
62、Goodnight.晚安.
63、SeeyouTomorrow.明天见.
Self－Introduction（自我介绍）
64、I'
mhenry,I'
mfromGoldenLakeHotel,I'
mheretomeetyou.我叫享利,来自金湖酒店,我是来接您的.
65、MynameisIrene,I'
mthehousekeepingDepartmentwaiter.我的名字是艾琳,我是管家部服务员.
66、I'
mthereceptionisthere,welcometoourhotel.我是这儿的接待员,欢迎来到我们酒店.
67、Reservations,MayIhelpyou?
预订部,我能帮你吗?
68、Roomservice,MayIcomein?
送餐服务,我可以进来吗?
69、ThisisHenryAdamsspeaking.我是享利.亚当斯.
AffirmativeResponses（肯定回答）
70、Surely.当然可以.
71、Certainly,sir（madam）.当然可以,先生（小姐）.
72、Yes,sir,（madam）.是的,先生（小姐）.
73、That'
strue,sir（madam）.是这样的,先生（小姐）.
74、Verywell.非常好.
NegativeResponses（否定回答）
75、No,sir（madam）.不,先生（小姐）.
76、Idon'
tthinkso.我不这样认为.
77、Ofcoursenot.当然不.
78、I'
mafraidthat'
snotagoodidea.恐怕,那个主意不好.
UsefulQuestions常用问句
79、Whatdoyouprefer,teaorcoffee?
你喜欢什么?
茶还是咖啡.
80、Wouldyourpleasesignhere?
请在这儿签名好吗?
81、Atablefortwo?
两人的一张台吗?
82、Howlongdoyouplantostay?
你计划住多久.
83、Couldyoupleasespellyourname?
请拼一下你的名字吗?
84、Whatkindofroomwouldyoulike?
你要哪类房间?
85、MayIseeyourpassport?
我可以看你的护照吗?
86、MayIhaveyourtelephonenumber?
我可以知道你的电话号码吗?
87、What'
sthetrouble,sir?
你怎么啦?
先生.
88、ShallIcalladoctorforyou?
我为你叫一个医生吗?
89、Diryouenjoytheplay?
你喜欢这个节目吗?
90、Doyoulikethissong?
你喜欢这首歌吗?
UsefulExpressions惯用表达语
91、Enjoyyoubreakfast,sir?
请享用你的早餐,先生.
92、Hereisthemenu.给你菜谱.
93、Theserviceguideisonthedesk.服务指南在桌面上.
94、Theswimmingpoolisoverthere.游泳池在那边.
95、Goahead,please.请接着讲.
96、Thelineisbusy.线路正忙.
97、Youlookgrest.你看上去真棒.
98、Pleaseconsultthesonglist.请翻阅点歌单.
99、It'
saverytouchingstory.这是一个非常感人的故事.
100、Withoutmusic,theworldwouldbedull.如果没有音乐,这世界将会变得很沉闷.
PreparationforPartOne（Interview）
Inthefirstpartofthetest,theinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstrictsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.
Sequence:
1.Introductionofpeopleconcerned
2.Marksheetsrequired
3.TopicsandQuestions
Questionsaboutcandidates’namesandhometowns
What’syourname?
Howtospellyourname?
Howdoyouspellyourfamilyname/surname/lastname?
Whereareyoufrom?
Wouldyousayit’sagoodplacetolivein?
（why）
Doyoulikelivingin…?
Wherewouldyouratherlive,…or…?
Doyouthinkitwouldbebettertolivein…or…?
Doyoucomefromalargefamilyorasmallone?
Canyoutellmeabitabout…inyourfamily?
Questionsaboutcandidates’identity---workorstudy
Doyouworkorareyouastudent?
Whatdoyoudo?
Whatdoyoustudy?
What’syourmajor?
Whatdoyoulikemostaboutyourjob?
Whatdoyoulikemostaboutyourstudies?
QuestionsaboutCandidates’PreferenceRegardingTheirWorkorStudy
UnitOneA
WorkingwithOtherPeople
Whatkindsofpeopledoyoumostlikeworking/studyingwith?
Why?
Whatdoyouthinkaretheadvantagesofworkinginateamofcolleagues?
（Isitagoodthingtoworkorstudywithotherpeople?
Why/whynot?
）
Whatsortofskillsdoyouthinkamanagerneeds?
（Whatkindofpersonisagoodmanager?
people
Cooperatefullywitheachother;
Trusteachother;
Listentodifferentpointsofview;
Talkopenlyandhonestlywitheachother;
Offerhelpwhenothersareunderpressure;
advantages
Worktowardsacommonobjective;
Everyonemakesanequalcontributiontotheteam;
Themembersshareinformationeffectivelywithintheteam.
Teammemberstakeonresponsibilityandbeaccountablewhenthingsgowrong;
skills
Beabletodiscussrolesandallocatethemtoteammembers;
Beabletohelpindividualsdevelopwithintheteam;
Beabletolistentodifferentpointsofview;
SkillsandQualitiesforWork
Whichspecificskillswillyouneedmostinyourcareer?
（Whichskillsaremostimportantforyourcareer?
Teamwork
canworkconstructivelywithothersonacommontask
Negotiating
discussiontoachievemutuallysatisfactoryresolutionofcontentiousissues
Decisionmaking
choiceofthebestoptionfromarangeofalternatives
Resolvingconflict
bothintra-personallyandinrelationshipswithothers
Influencing
convincingothersofthevalidityofone’spointofview
Arguingforand/orjustifyingapointofviewofcourseofaction
Problemsolving
selectionanduseofappropriatemethodstofindsolutions
Abilitytoworkcross-culturally
bothwithinandbeyondthenation
Prioritizing
abilitytoranktasksaccordingtoimportance
Whatqualitiesdoesagoodemployeeneedtohave?
（Whatshouldagoodemployeebelike?
Whichspecialqualitiesdoyouthinkamanagerneedtohave?
（Whatkindofpeopleshouldmanagersbe?
Selfawareness
awarenessofownstrengthsandweaknesses,aimsandvalues
Self-confidence
confidenceindealingwiththechallengesthatemploymentandlifecanthrowup
Independence
abilitytoworkwithoutsupervision
Adaptability
abilitytorespondpositivelytochangingcircumstancesandnewchallenges
Stresstolerance
abilitytoretaineffectivenessunderpressure
Willingnesstolearn
commitmenttoongoinglearningtomeettheneedsofemploymentandlife
Initiative
abilitytotakeactionunprompted
Towhatextentisitimportanttotrainpeopleininterpersonalskills?
（Canpeoplebetrainedtoworkwellwithotherpeople?
Trainingpeopleininterpersonalskillsisextremelyimportantandshouldbesetastoppriority.Mostjobsarenotperformedinisolationandtheneedtointeractisoftenessential.Infact,mostfailuresintheworkplacearenotduetolackoftechnicalability,butrathertoshortcomingsininterpersonalcompetence.Anindividualmaybeahighlyskilledworker.Howeverifheorshecannotworkwellwithotheremployees,chancesforsuccessareslim.
UnitOneB
Communication
Whichmethodofcommunicationdoyoulikebest---letters,phonecallsore-mail?
（Doyoulikecommunicatingwithotherpeoplebyletter,phoneore-mail?
Iliketousee-mailtocommunicatewithpeopleinmyworkandstudy.E-mailcanbeusednotonlytoexchangemessagesamongco-workersandcustomersbutalsoprovideinformationautomatically.Youcanalsosetupanautoresponderservicethatautomaticallyreceivesamessageandsendsadocumentinreply.Replyingautomaticallytoe-mailisagreatwaytosavetimeandmoneyanditismuchfasterthancommunicatingthroughsnailmail.
Doyouthinkmethodsofcommunicationatworkwillchangeinthefuture?
（Doyouthinkpeoplewillcommunicateindifferentwaysatworkinthefuture?
Whynot?
Ofcoursetheywillchangeinthefuture.Theemergenceofmany
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