Oral English 口语Word格式.docx

1、先生（小姐）.11、Heres a letter for you ,Dr white.怀特医生,这儿有你的一封信.12、youre wanted on the phone, Captain Smith.史密斯船长,有你的电话.13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐.14、May I be of service to you,Mr Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ?请坐,小

2、姐Offering Help （主动提出帮助）17、May I help you ?18、Can I help you?19、What can I do for you ?我能为你作什么?20、May I take your bag for you?我可以为你拿你的手提包吗？21、May I help you with your suitcase?我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much.非常感谢24、Thanks for the trouble .麻

3、烦你了25、Its very kind of you?你真是太好了26、No, thanks.不用了，谢谢！Answers to Thanks（对感谢语的应答）27、Youre welcome.欢迎你28、Not at all.不用谢29、Thats all right.没关系30、Dont mention it.别提了31、Its my pleasure.这是我的荣幸Expressing welcome （表示欢迎）32、 Welcome ,sir（madam）.欢迎光临，先生（小姐）33、 Welcome to our hotel ,sir （madam）.欢迎光临我们酒店，先生（小姐）3

4、4、 Welcome to our western restaurant.欢迎来我们西餐厅35、Were glad to have you here.我们很高兴你来到之儿36、Im always at your service ,sir （madam）.随时为你效劳,先生（小姐）.Apologies （表示道歉）37、Im sorry, sir （madam）.对不起,先生（小姐）.38、Im very sorry.非常抱歉.39、Im sorry to trouble you.对不起打扰你了.40、Im sorry to have taken so much of your time.对不起

5、占用你太多时间了.41、Im sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupeing you.原谅我打挠你了.43、I hope youll forgive me.我希望你能原谅我.Answers to Apology（对道歉语的应答）44、It doesnt mater.没关系.45、Its nothing.没什么.46、Never mind.别放在心上.47、That48、Dont bother about that.别再想它.49、Dont worry about it.别担心.50、Dont apolo

6、gize, It was my fault.别道歉,这是我的错.Good wishes（良好祝愿）51、Have a good time!祝你们玩得愉快!52、Have a nice evening!祝你晚上愉快.53、Happy Birthday!生日快乐.54、Merry Christmas! 圣诞快乐.55、May you succeed 祝你成功Parting（分手再见）56、 Goodbye and good luck.再见,祝你好运.57、Hope youll have a nice trip.希望你旅途愉快.58、Wish you a pleasant journey .祝你旅途

7、愉快.59、Happy landing.祝你安全抵达.60、Bon voyage.一帆风顺.61、Hope to see you again.希望再次见到你.62、Good night.晚安.63、See you Tomorrow.明天见.SelfIntroduction （自我介绍）64、Im henry, Im from Golden Lake Hotel, Im here to meet you .我叫享利,来自金湖酒店,我是来接您的.65、My name is Irene ,Im the housekeeping Department waiter.我的名字是艾琳,我是管家部服务员.6

8、6、Im the receptionist here ,welcome to our hotel.我是这儿的接待员,欢迎来到我们酒店.67、Reservations ,May I help you ?预订部,我能帮你吗?68、Room service ,May I come in ?送餐服务,我可以进来吗?69、This is Henry Adams speaking.我是享利.亚当斯.Affirmative Responses （肯定回答）70、Surely.当然可以.71、Certainly ,sir （madam）.当然可以,先生（小姐）.72、Yes, sir,（madam）.是的,先

9、生（小姐）.73、Thats true ,sir （madam）.是这样的,先生（小姐）.74、Very well.非常好.Negative Responses（否定回答）75、No ,sir （madam）.不,先生（小姐）.76、I dont think so.我不这样认为.77、Of course not.当然不.78、Im afraid thats not a good idea.恐怕,那个主意不好.Useful Questions 常用问句79、What do you prefer ,tea or coffee?你喜欢什么?茶还是咖啡.80、 Would your please si

10、gn here ?请在这儿签名好吗?81、A table for two?两人的一张台吗?82 、How long do you plan to stay ?你计划住多久.83、Could you please spell your name ?请拼一下你的名字吗?84、What kind of room would you like ?你要哪类房间?85、May I see your passport ?我可以看你的护照吗?86、May I have your telephone number ?我可以知道你的电话号码吗?87、Whats the trouble, sir?你怎么啦?先生.8

11、8、Shall I call a doctor for you ?我为你叫一个医生吗?89、Dir you enjoy the play?你喜欢这个节目吗?90、Do you like this song?你喜欢这首歌吗? Useful Expressions 惯用表达语91、Enjoy you breakfast ,sir ?请享用你的早餐,先生.92、Here is the menu.给你菜谱.93、The service guide is on the desk.服务指南在桌面上.94、The swimming pool is over there .游泳池在那边.95、Go ahead

12、 ,please.请接着讲.96、The line is busy .线路正忙.97、You look grest .你看上去真棒.98、Please consult the song list .请翻阅点歌单.99、Its a very touching story.这是一个非常感人的故事.100、Without music, the world would be dull.如果没有音乐,这世界将会变得很沉闷.Preparation for Part One （Interview）In the first part of the test, the interlocutor addresse

13、s each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested on their ability to talk about themselves, to provide personal information on their home, intere

14、sts and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference.Sequence: 1. Introduction of people concerned2. Marksheets required3. Topics and QuestionsQuestions about candidates names and hometownsWhats your name?How to spell your name?How do you spell your fami

15、ly name/surname/last name?Where are you from?Would you say its a good place to live in? （why）Do you like living in ?Where would you rather live, or ?Do you think it would be better to live in or ?Do you come from a large family or a small one?Can you tell me a bit about in your family?Questions abou

16、t candidates identity - work or studyDo you work or are you a student?What do you do?What do you study?Whats your major?What do you like most about your job?What do you like most about your studies?Questions about Candidates Preference Regarding Their Work or StudyUnit One AWorking with Other People

17、 What kinds of people do you most like working/studying with? Why?What do you think are the advantages of working in a team of colleagues?（Is it a good thing to work or study with other people? Why/why not?）What sort of skills do you think a manager needs?（What kind of person is a good manager?peopl

18、eCooperate fully with each other;Trust each other;Listen to different points of view;Talk openly and honestly with each other;Offer help when others are under pressure;advantagesWork towards a common objective;Everyone makes an equal contribution to the team;The members share information effectively

19、 within the team.Team members take on responsibility and be accountable when things go wrong;skillsBe able to discuss roles and allocate them to team members;Be able to help individuals develop within the team;Be able to listen to different points of view;Skills and Qualities for WorkWhich specific

20、skills will you need most in your career?（Which skills are most important for your career?Team workcan work constructively with others on a common taskNegotiatingdiscussion to achieve mutually satisfactory resolution of contentious issuesDecision makingchoice of the best option from a range of alter

21、nativesResolving conflictboth intra-personally and in relationships with othersInfluencingconvincing others of the validity of ones point of viewArguing for and/or justifying a point of view of course of actionProblem solvingselection and use of appropriate methods to find solutionsAbility to work c

22、ross-culturallyboth within and beyond the nationPrioritizingability to rank tasks according to importanceWhat qualities does a good employee need to have?（What should a good employee be like?Which special qualities do you think a manager need to have?（What kind of people should managers be?Self awar

23、enessawareness of own strengths and weaknesses, aims and valuesSelf-confidenceconfidence in dealing with the challenges that employment and life can throw upIndependenceability to work without supervisionAdaptabilityability to respond positively to changing circumstances and new challengesStress tol

24、eranceability to retain effectiveness under pressureWillingness to learncommitment to ongoing learning to meet the needs of employment and lifeInitiativeability to take action unpromptedTo what extent is it important to train people in interpersonal skills?（Can people be trained to work well with ot

25、her people?Training people in interpersonal skills is extremely important and should be set as top priority. Most jobs are not performed in isolation and the need to interact is often essential. In fact, most failures in the workplace are not due to lack of technical ability, but rather to shortcomi

26、ngs in interpersonal competence. An individual may be a highly skilled worker. However if he or she cannot work well with other employees, chances for success are slim.Unit One BCommunicationWhich method of communication do you like best-letters, phone calls or e-mail?（Do you like communicating with

27、 other people by letter, phone or e-mail?I like to use e-mail to communicate with people in my work and study. E-mail can be used not only to exchange messages among co-workers and customers but also provide information automatically. You can also set up an autoresponder service that automatically r

28、eceives a message and sends a document in reply. Replying automatically to e-mail is a great way to save time and money and it is much faster than communicating through snail mail.Do you think methods of communication at work will change in the future?（Do you think people will communicate in different ways at work in the future? Why not?Of course they will change in the future. The emergence of many