商务写作打印版Word文档格式.docx

商务写作打印版Word文档格式.docx

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Modelmemo

（2）

TheManagingDirector

To:

AllOfficeStaff

Date:

25thNovember2002

Asaresultoftheproductivitysurveycarriedoutinthefactory,morerapidandefficientwaysofoperatingarenowbeingapplied.Inthefactory,productivityhasbeenincreasedbyover50percent.Themanagementintendstoapplythesesamemethodstoofficestaffinordertoreducecosts.Ourcompanymustadaptinacompetitiveworld.Weaimtofindwaysofavoidingunnecessaryactionsbyallstaff.Wethereforeproposetopayamonth'

sextrasalarytoanypersonwho,inthemanagement'

sopinion,hasputforwardthemostpracticalsuggestiontoimproveaparticularofficeroutine.AllsuggestionsshouldbesenttotheMD'

sofficebeforetheendofnextmonth.

ModelFax

（1）--Placingorders

AlphaMarine

SunWorldPowerboats

WewishtoorderTWOofyourstainlesssteelanchors:

ProductNumber3456:

120kgstainlesssteelanchoratapriceof￡135includingdelivery.

Pleaseconfirmbyreturnthattheseareavailablefromstockandletusknowwhenwecanexpectdelivery.

Yourssincerely,

ModelFax

（2）——fillingorders

DearMrA_,

ThankyouverymuchforyourorderfortwoPB5000vesselswithstainlesssteelanchors.Icanconfirmthatthetotalpriceforthetwovesselswillbe$187,850CIF,asstatedinourquotationnumber0067.ThissumispayablebyirrevocableLetterofCreditconfirmedonT_bankandvalidfor90（ninety）daysfromthedateofyourorder.

Icanconfirmthatthetwovesselswillbeshippedin40-footopentopcontainersfromourfactoryon23August.Passagehasbeenreservedonm/vCaribbeanStartoPuertoLimonwherethecontainerswillbeunloadedon10or11September.

Aproformainvoiceisbeingsenttoyoubyairmailtoday.

Again,thankyouforyourorder.Ifyouhaveanyqueriespleasecontactme.

Yoursincerely,

PublicityOfficer

Modelletter

（1）

Dear,

Youaskedforsomeinformationaboutthiscompany.

AlthoughHyundaiiswellknownforitscarmanufacturing,infactHyundaiMotormakesuponly21%ofthebusiness.Thecompanyoriginatedin1947.

Thecompanymanufacturesengineeringproductsincludingships.ButinadditiontheKoreanbasedcompanyhasmanyconstructioncontractsoverseas.MostrecentlyHyundaihasbeenengagedinSiberiadevelopingthatcountry'

snaturalresources.

WedonothaveinformationavailableconcerningHyundai'

scompanystructureandworkforce,butalookatitsrangeofproductswhichcoversemiconductors,heavyequipmentandpetrochemicals,amongothers,showsthatitisalargecompany.

ItisoneofthemostsuccessfulcompaniesinKoreaandiswellpreparedforthechallengeswhichthefutureposes.

Ifyouhaveanyfurtherquestions,pleasegetintouchwithme.

Modelletter

（2）

444PrinceRupertAvenue,

62008Hentzau,Ruritania

TELEPHONE77147388999（8lines）

FAX+771473889765

name

andaddress

ofsupplier

3November2002

DearSirs,

Lightweightbatteries

WearethemanufacturersofBROADWAYdeliveryvehiclesandelectricvehiclesfordisabledpeople.OurcompanyisasubsidiaryofBroadwayInternationalInc.ofPortland,Oregon.Weareseekinganalternativesupplieroflightweightbatteriestopowerourvehicles.Asfarasweareawareyoudonothavealocaldistributorofyourproductsinthiscountry.

Afullspecificationofourrequirementsisgivenontheattachedsheet.

Quantityrequired:

4,800units

Delivery:

by15January2002

PleasequoteusyourbestCIFprice,givingafullspecificationofyourproductandshippingdate.

Wewouldneedtohavesamplesofthebatteriestotestinourlaboratoriesbeforeplacingafirmorder.

Weusuallydealwithnewsuppliersonthebasisofpaymentinourcurrencybyconfirmed60-dayirrevocableletterofcredit.

Ifourlaboratorytestsaresatisfactoryandyoucanprovideuswithagoodpriceandservice,wewillbehappytoplacemoresubstantialordersonaregularbasis.

Welookforwardtoreceivinganearlyreplytothisenquiry,

Yourfaithfully,

FredNorth

FredA.North

Enclosed:

specificationandtechnicalbrochure

Modelletter（3）--Answeringenquiries

DearMrPerez,

ThankyouverymuchforyourenquiryaboutAntiSpyProducts.

Iampleasedtoinformyouthatwedosupplyaportablelisteningdevicedetector:

theAntiSpytmCJ4000Pisabattery-drivendevicewhichwilldetectanyeavesdroppingdeviceswithin20feet.Itisverycompact,looksjustlikeaWalkmanandcostsonly$359.Foranorderoffiveormoreitemswearehappytoofferyouarebateof20%,makingthepriceperitem$287.20.Allourpricesincludeshippingbyair.Icanalsoconfirmthatthisproductisavailablefromstockatthistime.

Ifyouwouldliketoseeacopyofourcomplete120ppcatalogthisisavailablefor$50-whichisrefundablewhenyouplaceanorder.However,ifyoudecidetoorderoneofourCJ4000Psafreecatalogwillbeincludedwithyourorder.

Sincerely,

Modelletter（4）--toacustomer

DearMrStafford,

Re:

Yourorder#767999fortenCX99processors

IamsorrytoinformyouthatwehavebeenunabletoprocessthisorderandIamretuningittoyouforyourattention.

TherehasrecentlybeenanupgradeoftheCX99,nowrenamedtheCX99GT,whichsignificantlyenhancesitsperformanceandreliability.Unfortunately,thisupgradedproductcarrieswithitapriceincreaseto$145.75peritem.Theoriginalversionisnolongeravailable.Pricesofequipmentandspecificationsareconstantlychangingandthesearenotalwaysreflectedinouradvertisements,whicharepreparedsomemonthsbeforetheyappearinthepress.

Weconsiderthenewproducttobewellworththeextramoney.

Pleaseletusknowifyouwishtoproceedwiththeorderatthenewprice.Ifyouwouldlikemoreinformation,dopleasecallme.

Ilookforwardtohearingfromyou.

Modelreport

（1）

FROM:

PersonnelManagerDivisionA

TO:

DATE:

16May2002

SUBJECT:

Proposedinstallationofclocking-inmachines

1Followingyourmemorandumof27Aprilwecarriedoutasmallstudyofstaffviewsinthreeselecteddepartmentstoseehowthearrangementsofbreakshadbeenworking.Iheresummarizetheresults:

a）65%officeworkersfoundthepresentbreakarrangementssatisfactory;

b）25%wouldbeinfavourofashorterlunchbreakandfinishingearlier.

2Itistooearlytosaydefinitelyhowmanymachineswouldbeneeded.Butatleastoneforeverydivisionalofficeseemsareasonableestimate.

3Ialsoaskedmypersonnelofficersaboutthesavingoftime.Theythinkthatanimprovementintime-keepingcouldbemade.

4Thestaff'

sreactiontotheideawasnotveryencouraging.Inthesurveywecarriedoutonly15%saidtheywouldbeinfavourofusingclocking-inmachines.Iftheyhadthechoicetheywouldprefernottousethem.

5Youalsoaskedformyviewsonhowtodealwiththeunion.Ihadameetingwiththechiefunionrepresentative.Imentionedthatinsomedepartmentsthelunchbreakwaslastingalotlongerthanisactuallyallowed.Therepresentative'

sanswerwasnotveryhelpful.Shesaidtheunionwouldalwaysinsistonthelunchbreakbeingleftasitis.Thereisapointbeyondwhichnonegotiationwouldbepossiblewithoutaskingalltheunionmembersinthecompanytheiropinion.

Inconclusion,itseemsimportanttodrawtheBoard'

sattentiontopossibledifficultieswhichtherapidinstallationofclocking-inmachinescouldbring.Weneedtodiscusstheproblemalittlelongerandwithmorepeoplebeforetakinganyaction,itwouldseem.

Modelreport

（2）

FromtheChiefExecutiveOfficer

DELTATOOLS

SouthfordSF4HK3

VanceBallard

EuropeanRegionalDirector

DeltaToolsInc.

Monsstraat

Brussels

BELGIUM

DearMrBallard,

ProblemsatSouthfordPlant

YouaskedforabriefreportconcerningtherecenteventsattheSouthfordplant.

Wehaveconsultedthefilesandspokentorelevantmembersofthehighermanagementandthusfeelabletoprovideanexplanationforthebreakdownreportedinthepresson17Mayofthisyear.

Thecauseofthebreakdownwasverysimple.Thehandlingequipmentusedtodeliverthecomponentstotheassemblylinehasbeenknowntobeinneedofanoverhaulforthepastsixmonths.

TheplanthasbeenworkingtofullcapacitytofinishtheAmericanordersaccordingtoschedule.Asyouknow,wehadcommissionedastudybyIndustrialResearchConsultants.TheysubmittedtheirreportonApril5.

Inittheywarnedthattherewasnotenoughspaceavailabletostoresufficientcomponents.Theyalsorecommendedexpandingthepresenttwo-shiftsystemtoathree-shiftone.

Wehaddecidedtoinstallafullyautomatedrobotsystem.However,atthesametimeitwascleartoourproductiondirectorthatwiththepresentmaintenancestaffwewouldnothavesufficientstaffavailableifbigproblemsweretoarise.Thefirmhasbeenadvertisingformaintenanceengineersforsomeweeks.Wewerestillonlyworkingatwo-shiftsystemsothatthemachineswerenotgettingthenecessarycover.

Weallagreethatthebreakdownwasextremelyunfortunateandyetwemustadmitthat,underthecircumstances,itwasnotentirelyunexpected.

Wenowbelievethatwehavemanagedtosortoutthemajorproblemswhichwehadbeenhavingwiththec