商务礼仪见面礼仪英文版Word格式.docx
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Keywords:
BusinessetiquetteBusinessnegotiations
Businessnegotiation,whichmeansreferstonegotiateinsociallife,thepartiestomeettheirneedsandsafeguardtheirowninterests,thetwosidesproperlycarriedouttosolveaproblem.Businessnegotiations,isthenegotiationofatransactionfortherealizationofactivebuyersandsellersofgoodsorservicesonavarietyoftradingconditions
Theroleofbusinessetiquetteinbusinessnegotiations
1.Regulatebehaviorinbusinessdealings,peopleinteraction,interaction,mutualcooperation.ifyoudonotfollowcertainnorms,thetwosidesonthebasisoflackofcollaboration.amongthemanycommercialspecifications.Etiquettecanmakepeopleunderstandwhatshouldbeproudofwhatnottodo,whattodoandwhatnottodo,andhelpdeterminetheself-image,respectforothers,towinthefriendship.
2.Etiquetteisaninformationtransferinformation,thisinformationmaybeexpressedbyrespected,friendly,sincereandsoemotional,sothatpeoplefeelwarm.inbusinessactivities.Properetiquettecangeteachother&
#39;
sgoodwill,trust.Thushelpstodeveloptheircareer.
3.Promotefeelingsinbusinessactivities,alongwithin-depthexchanges.The
twosideswillprobablyhavesomeemotionalexperience.itisexpressedastheemotionalstateoftwokinds:
oneempathy,anotheremotionalrejection.Etiquetteiseasytomakemutualattraction,promotefeelings,leadingtotheestablishmentanddevelopmentofgoodrelationships.conversely,ifnotspeaketiquette,vulgar,thenitiseasytogeneratefeelingsofexclusion,resultingininterpersonaltensions.Toeachothercreatingabadimpression.
4.Establishtheimageofamanetiquette,itwillestablishagoodpersonalimageinfrontofeveryone;
membersofanorganizationetiquette,itwillestablishagoodimageforyourorganization,wonthepublic&
sadmiration.inadditiontoamodernmarketcompetitionbeyondcompetitiveproducts.Evenmoreapparentintheimageofthecompetition.onehasagoodreputationandimageofthecompanyorbusiness,itiseasytogainthetrustandsupportofallsectorsofsociety,canbeinaninvinciblepositioninthefiercecompetition.So,businesspeoplealwayspayattentiontoetiquette,bothgoodqualitiesembodiedindividualsandorganizations,butalsotheneedtoestablishandconsolidateagoodimage.
(1)Businessetiquettebeforepreparingnegotiations
1.Payattentiontothechoiceofthenegotiations.Thetwosidesagreedtonegotiatethetimetogothroughthepartyalonecannotdecide,otherwiseitisrude.Toselectthemostfavorabletimeforone&
sownnegotiations.avoidmindatalowebbwhen,aftercontinuoushardwork,themarketisnotconducivetotheirnextnegotiations.
2.Payattentiontothechoiceoftheplaceofnegotiations.negotiatingthebestplacetofightintheirownfamiliarenvironment.ifwefailedtodo,oratleastshouldbeselectedinthetwosidesarenotfamiliarwithneutralvenues.Tocarryoutseveralroundsofnegotiations,venueshouldturnswaps,toensurefairness.
3.Preparationofnegotiators.First,negotiatorschoice.Selectnegotiatorstomeetinthebusinessetiquetteoftheprincipleofreciprocity,thatis,one&
sownnegotiatorstonegotiatewitheachothertorepresenttheidentityandpositionofapeer;
secondly,
apparelchoicenegotiators.men&
sbesttowearasuitortunic,skirtorsuitladiesshouldwearformalclothing,etc.,toeachotherinordertomature,fullofsincerityimpression.
4.negotiationsreceptionpreparations.negotiatorsfromtheshuttle,toplaceandtimetonegotiatearrangements,hotelreservations,diningandentertainment,theentireprocessmustbecarefullyprepared,deliberately,alwaysreflectthenegotiationopponent&
srespectandcourtesy,toshowagoodimageofthecompany,laythefoundationforthesuccessofthenegotiations.
5.Readytonegotiatedata.First,beforethenegotiationsonthesubjectofnegotiations,content,agendafullypreparedtodrawupplans,objectivesandthesubjectofnegotiations.Secondly,adetailedcollectionandnegotiationsrelatedmaterials,suchaspartystrength,politicalandlegalsystemandmarketthemes,etc.also,negotiatorsgatherbasicinformation,suchasworkexperience,hobbies,socialcustomsandotheraspectsofcontent.
(2)Etiquetteinbusinessnegotiation
1.negotiationsseatingetiquette.Businessnegotiationsbythenumberofgroupsinvolvedinthenegotiationscanbedividedintobilateralnegotiationsandmultilateralnegotiations.Bilateralnegotiationsonmulti-userectangulartable,usuallyhostandguestssitopposite,eachside.negotiatingtablegenerallytransversetothedoor,guestssitdoor,backdoorandsithosts.Sittingamong(:
商务礼仪见面礼仪英文版)thepartiesresponsibleperson,inaccordancewithhispositionfollowedbytheremainingstaffsitaround,basedonrespectfortheprincipleoftheright;
multilateralsentencedtousemoreshortrostrum,referringtothenegotiationstosetuparoomfacingthemainentranceofthepodium,thenallotherpartiesbacktothemainentrance,facingthepodiumwereseated.Representativesofthepartiescametospeakinturn.inaddition,subjecttoseatingarrangements,thebestplacetoseatandseatlicensingarrangementshostessesbeguidedseatstoavoidsittinginthewrongposition.
2.negotiationsmeetetiquette.Firstofall,payattentiontothebeginningofthemeetingetiquette.moreformalnegotiationsoccasions,etiquetterulesintroducedisfirstintroducedhighstatus.aftertheintroductionoflowstatus,inprinciple,ifthe
equalstatus,longafterthefirstchild&
scompliance.wasintroducedtosmiletoindicatewhatshouldstandupandusesomepolitelanguage,suchas”nicetomeetyou”,”heardalot”category.ifequippedwithbusinesscardscanbehandedatimelymanner.inaddition,theattitudeetiquetteshouldalsopayattentionwhentheymeet.Suchaswatchingeachother,eyesshouldstayineachother&
seyestotheforeheadoftheTrianglearea,makeeachotherfeelconcernedaboutyourattitudeearnestandsincere.Gesturesshouldbenatural,especiallynotcrosshisarmsoverhischest,sothereisasenseoffrivolousarrogance.
3.negotiationslanguageetiquette.First,articulate.whennegotiatorstonegotiatetightaroundthetarget,usedsomeoftheeuphemisticlanguage,encountereddifficultiesinthenegotiations,requiringtheflexibilitytotakeappropriateemergencymeansoutofthewoods,astheothersideaskedtomakeadifficultquestiontoanswerimmediately,youcanlookunderthetable,andthensaid:
”i&
msorry,pleasewaitaccordancewiththeagreement,theneedatthistimetoreturnaphonecalltoafriend..”soyouwillbeabletomulti-fighttoone-considerthetimeclock;
followed.cleveruseofthesilentlanguage.withasmileandanod,showingnotunderstandwhenpeopleconfusedagreeunclearwhensuchexpressionssuchas:
Finally,talklessandlistenmore.Bylistening,wecangetalotofvaluableinformationtoeachother,understandeachotherintentions,findasolutiontotheproblem.
4.negotiationsunderfieldetiquette.Businessnegotiationsnotonlyconfinedtotheconferencetable,themoredifficultnegotiations,themoretheneedtofocusonprivateexchanges,whichcannotonlycompensateforthelackofatable,orevenhaveanimpactonthesuccessofthenegotiations.Forexample,whenthenegotiationsverydifficulttimes,inaccordancewiththeappropriateetiquette,arrangesomerecreationalactivities,suchasreceptions,ballsandcall,andthesecontactsiswhatyouampleopportunitytoshowcasethecompany&
simage.ifwecanwinthegoodwilloftheotherparty,contributetothesuccessofthenegotiations.
(3)Businessetiquettefinalstageofnegotiations
1.Signingceremony.Fromtheliturgyisconcerned,whensigningceremony.mustbesolemnly,seriously.oneofthemostnotablewasundoubtedlyholdthe
seatingarrangementproblemsigningceremony.oneparallelisthemostcommontimeofthesigningceremonyofbilateralform.itsbasicapproachis:
signingtableattheindoorsideofthedoorhorizontally.Theceremonywasattendedbyallpersonnelofbothsidebysideafterthesigningtable,thetwosidessignedcenterstaffsatsidedoor,passengersiderighthandside,themainpartyleft.Second,therelativetype,withparallelrowsofseatssigningceremonyisbasicallythesame.Themaindifferencebetweenthetwo,buttherelativestylerowseattoattendthesigningceremonyofbilateralsuiteseatsmovedacrossthesignatory.Third,thePresidentofstyle,mainlyapplicabletomultilateralsigningceremony.Theiroperatingcharacteristicsare:
signaturetablesstillintheroomhorizontally,istillneedtosigninthefaceofthemainentranceofthetable,buthavejustone,andnotfixeditsseatoccupant.whentheceremony,peopleofallparties,includingtheundersignedincluded,allshouldbebacktothemainentrance,facingseatsonthesignatureUm.whensigned,thepartiessignatorytotheorderprescribedshouldturntookseatsatthetabletosignthesignature,thenthatshouldbereturnedtotheoriginalplacetable.
2.Giftsetiquette.afternegotiationsnegotiatorsgifts.inadditiontothedesiretobefriendlyanddeepenthefriendship,themoreimportantisthesuccessofthecooperationcongratulations.Butthegiftcannotberushed.ingeneral,youwanttodeterminethevalueofagiftorasaguestunderthecircumstancesofeachgift.Shouldpayattentiontotheactualmeaningandemotionalvalueofthegift,notworth.also,payspecialattentiontoeachother&
scustoms,doesnotviolateeachother&
sreligiousbeliefs.inaddition,Europeanandamericanpeoplegiveeachothergiftsoftime,bothsidesmustfacehimselfopengiftwrap,andexpressedappreciationandsincere.
inshort.withthedevelopmentofsociety.Businessetiquettehasbecomeamodernsocialandeconomicinteractionisrequired.Forbusinessnegotiationandotherbusinessassociationshaveanimportantrole,hasbecomeourtraditionalculturalinheritanceanddevelopmentofetiquetteinbusinessdealings.FamousetiquetteexpertProfessorJinzhengkunsaid:
”courtesyisrespectforothers,respectfortheinstrumentintheformofthefoot.”Tobetterintothemodernbusinessdealings,we
篇二:
中西方商务礼仪(英文)
differentBusinessEtiquettebetweenchinaandthe
west
i.introduction
Businessetiquetteisakindofcivilizationaccumulationofhumanbeing.itbecomesfixedduringthebusinesscommunication,beinghandeddownfromgenerationtogenera