高考英语阅读七选五集训十四Word文档格式.docx

高考英语阅读七选五集训十四Word文档格式.docx

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“Tellusaboutyourself.”“Whatdoyouthinkhasbeenyourbiggestachievementorcontributiontoyourhighschooloryourmunity?

”“Whydoyouwanttoattendourschool?

”38

39Seemsalittlesillytoevenmentionthis,butstudentsunknowinglyputthemselvesoutoftheselectionforreasonsincluding:

notturningofftheircellphones,arrivinglate,dressinginappropriately,behavingrudely,makingabadfirstimpressionbyslouching（无精打采）,chewinggum,actingdisinterested,andsoon.

Followup.40Besuretomentionsomethingdiscussedintheinterview.Ifyouarestillinterestedinattending,showyourenthusiasminthenote.

A.Berespectful.

B.Sendathank-younotetotheinterviewer.

C.Thebestwaytodothatistobehonestandshareyourpersonality.

D.Beinterested.

E.Thefirstthingtodoistogetridoftheimageoftheelderly,strangeadmissionsperson.

F.Aftertheinterview,youmaytelephonethemissionsperson.

G.Thinkaboutthesequestions,practiceresponding,andgetfeedbackfromsomeoneyou

trust.

Passage2

Ifyou'

relookingforachallengingsituationtopracticeyourEnglish,pickupthephone.Notbeingabletoseetheotherpersonandthebodylanguagecanmakethechattingdifficult.__16__HerearesometipstoguideyouthroughanaveragephoneconversationinEnglish.

1．Greetings

Everyphonecallshouldbeginwithapolitegreetingsuchas“Hi,how'

veyoubeen？

”or“Nicetohearfromyou”.Evenifyou'

recallingabusinesscontactforaspecificpurpose,it'

dberudetojumprightintobusiness.__17__

2．Gettingtothepoint

Therealwaysesthepointwhereyouwanttomoveonfromfriendlychattingandgetdowntobusiness.Whatshouldyoudointhissituation?

__18__However,ifyouarewaitingtofindoutwhysomeonecalledyou,youcanguidetheconversationbysaying“SowhatcanIdoforyou？

”

3．Interruptingwithoutoffence

Sometimesyoumayhappentobespeakingwithaverytalkativeperson.__19__Keepinmindwhenyou'

dliketointerrupt,andbesuretodoitpolitely.Forexample,beginwith“I'

dliketosaysomethinghere”．

4．Closingthecall

Thiscanbethetrickiestpartoftheconversation!

Itmaybethetimetooffergoodwishesifit'

sappropriate.__20__Sometimesit'

seasiesttojustsayyouenjoyedspeakingtotheotherperson.Alsoremembercleverlysayingthewordwellatthebeginningofasentencecanindicateyou'

rereadytoendtheconversation.

A．Usethephrase“I'

mjustcallingto...”tochangetothetopicathand.

B．Additionally,youmaywanttoconfirmanyplansyou'

vemade.

C．Youshouldmakealittlesmalltalkatthebeginning.

D．You'

dbettergreethimorherinafriendlyway.

E．Soitmaybedifficulttogetawordin.

F．PracticeEnglishthroughphonecalls.

G．Neverfear,though!

Passage3

Nomatterwhattypeofbusinessyourun,ithastodealwiththingsthatgowrongfromyourcustomer’spointofview.plaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.__36__.

▲Youshouldlistenactivelytowhatthecustomerhastosaybymaintainingfortableeyecontact.__37__.

▲__38__.It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexcuse.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesorassurethecustomeryou’lldosomethingabouthisplaint.

▲Talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.__39__Inthiscaseit’simportanttoletyourcustomerknowanestimation（估计）ofhowlongitwilltaketotakeactiononhisplaint.

▲Asimple“thankyou”isonewaytoletthecustomerknowyouappreciatethetimeandeffortthey’vetakentoinformyouaboutaproblemwithyourpany’sserviceorproductthatyouneedtoknowabout.

▲Createaprocedureforrecordingdifferenttypesofcustomerplaints.__40__.

A.Listentoyourcustomer’splaintsandyoucanimproveyourservice.

B.Therewillbetimeswhenyou’llbeunabletoresolvetheissueimmediately.

C.Whenreceivingaplaint,youshouldapologizeforthefailurethecustomerhasidentified.

D.Theyareavaluablesourceofinformationtodeterminevariousrootcausesthatneedtobeaddressedwithinyourpany.

E.Soit’simportanttolearntodealwithcustomerplaintsefficiently.

F.Don’tfeelashamedofthefailureinyourserviceorproducts.

G.Youshouldalsoshowyourcustomerthatyoudounderstandhimbygivingfullattention.

Passage4

Anewreportsaysplasticsareresponsiblefor$13billionindamagetotheoceansandtheunderseaenvironment.ThefindingswereannouncedrecentlyataUnitedNationsconference．16

Plasticthrownawaycarelesslymakesitswayintoriversandotherwaterways.17Afterawhile,itcollectsinthesea.Andplasticnevergoesaway.Plasticisnotbiodegradable—destroyedbybacteriaornaturalprocesses.Instead,itjustbreaksupintosmallerpiecesovertime.Theoceanscontainalotofchemicalsandotherpollutants.18Thatmeansharmfulmaterialmaygetintoourfoodsupply.

19Humanbeingscausepollutionandtheycantakestepstostopit.Theycanusefewersingleuseproductcontainersandthrowplasticsawaycorrectly.Plasticrecyclingprogramsalsoworks—whereoldbottlesandotherplasticsarecollected,brokendownandusedtomakenewproducts.Wecouldreusebottlesinourhouseholdsmanytimesifwewishto,ratherthanenditafterthefirstuse.Wecould,whenwegetridofthatplastic,recycleitandreuseit,whichreplacestheneedforrawmaterials.

Thereportalsocallsonpaniestoimprovemethodsforusingplastics.20Anditcallsforinformationaboutthewayplasticisthrownoutorremovedfromuse.Byputtinganewvalueonplastic,industryhasaspecialreasontocleanuptheenvironment.

Butallofthepaniesmustjointodealwiththeproblem.

A.Theplasticeventuallyreachescoastalareasandoceanwaters.

B.Butpeoplecanmakeabigdifference.

C.Plasticsshouldbegatheredtogetherandreused.

D.Then,fishmayeattheplastics.

E.Itisconvenienttouseplasticbagsineverydaylife.

F.Itasksforthemtobettermeasureanddirectplasticuse.

G.Thereporttellsaboutharmtosealifeandwhatmightbedonetoimprovethesituation.

Passage5

LearnHowtoMakeaGreatFirstImpression

Witheverynewencounter（会面）,youhavejustafewsecondstomakeagoodfirstimpressionandit’salmostimpossibleevertochangeit.36Thisarticleprovidessomeusefultipstohelpyoudothis.

Beontime

Someoneyouaremeetingforthefirsttimeisnotinterestedinyour“goodexcuse”forrunninglate.Plantoarriveafewminutesearly.37Arrivingearlyismuchbetterthanarrivinglate,andisthefirststepincreatingagreatfirstimpression.

38

Ifyouarefeelingunfortableandonedge,thiscanmaketheotherpersonillateaseandthat’sasurewaytocreatethewrongimpression.Ifyouarecalmandconfident,thentheotherpersonwillfeelmoreatease.Sohaveafirmfoundationformakingthatfirstimpressionagoodone.

Presentyourselfappropriately

39Theysayapictureisworthathousandwords,andsothe“picture”youfirstpresentsaysmuchaboutyoutothepersonyouaremeeting.Isyourappearancesayingtherightthingstohelpcreatetherightfirstimpression?

Appropriatedressingandgrooming（仪表）helpmakeagoodfirstimpressionandalsohelpyoufeel“thepart”,andthereforefeelmorecalmandconfident.

40

A.Beopenandconfident

B.Beyourself,beatease

C.Ofcoursephysicalappearancematters.

D.Soit’sworthgivingeachnewencounteryourbestshot.

E.Addthemallupandyouarewellonyourwaytoagoodfirstimpression.

F.Andallowflexibilityforpossibledelaysintrafficortakingawrongturn.

G.Muchofwhatyouneedtodotomakeagoodimpressionismonsense.

Passage6

“Aseasyasfallingoffalog（圆木）”isoftenusedtodescribesajobthatdoesnottakemucheffort.

36Itiseasiertofalloffthelogthantostayonit.youmighthearastudentsaytoherfriendthatherspellingtestwas“aseasyasfallingoffalog.”

37.Andtheirmeaningisaseasytounderstandas“fallingoffalog.”Oneis,“easyaspie”.Nothingiseasierthaneatingapieceofsweet,juicypie.Unlessitisa“pieceofcake."

Anotherexpressionis“aseasyasshootingfishinabarrel.”Itishardtoimaginewhyanyonewouldwanttoshootfishinabarrel.But,clearly,fishinabarrelwouldbemucheasiertoshootthanfishinastream.38.

Sometimes,thingsthatetouseasily,alsoleaveusjustaseasily.Infact,thereisanexpression–“easye,easygo”–thatrecognizesthis.39.Easye,easygo.

Whenlifeitselfiseasy,whenyouhavenocaresorproblems,youareon“EasyStreet.”Everyonewantstoliveonthatimaginarystreet.

40.Itmeanstotreatapersonkindlyorgently,especiallyinasituationwhereyoumightbeexpectedtobeangrywithhim.Awifemighturgeherhusbandto“goeasyon”theirson,becausetheboydidnotmeantowreckthecar.

Andonelastexpre