4级真题及答案Word文档下载推荐.docx

4级真题及答案Word文档下载推荐.docx

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PartIIReadingComprehension（SkimmingandScanning）（15minutes）

Inthispart,youwillhave15minutestogooverthepassagequicklyandanswerthequestionsonAnswerSheet1.Forquestions1-7,choosethebestanswerfromthefourchoicesmarkedA）,B）,C）andD）.Forquestions8-10,completethesentenceswiththeinformationgiveninthepassage.

HowDoYouSeeDiversity?

Asamanager,Tiffanyisresponsibleforinterviewingapplicantsforsomeofthepositionswithhercompany.Duringoneinterview,shenoticedthatthecandidatenevermadedirecteyecontact.Shewaspuzzledandsomewhatdisappointedbecauseshelikedtheindividualotherwise.

Hehadaperfectresumeandgavegoodresponsestoherquestions,butthefactthatheneverlookedherintheeyesaid“untrustworthy,”soshedecidedtoofferthejobtohersecondchoice.

“Itwasn’tuntilIattendedadiversityworkshopthatIrealizedthepersonwepassedoverwastheperfectperson,”Tiffanyconfesses.Whatshehadn’tknownatthetimeoftheinterviewwasthatthecandidate’s“different”behaviorwassimplyaculturalmisunderstanding.HewasanAsian-Americanraisedinahouseholdwhererespectforthoseinauthoritywasshownbyaverting（避开）youreyes.

“Iwasjustthrownoffbythelackofyecontact;

notrealizingitwascultural,”Tiffanysays.“Imissedout,butwillnotmissthatopportunityagain.”

Manyofushavehadsimilarencounterswithbehaviorsweperceiveasdifferent.Astheworldbecomessmallerandourworkplacesmorediverse,itisbecomingessentialtoexpandourunder-standingofothersandtoreexaminesomeofourfalseassumptions.

HireAdvantage

Atatimewhenhiringqualifiedpeopleisbecomingmoredifficult,employerswhocaneliminateinvalidbiases（偏爱）fromtheprocesshaveadistinctadvantage.Mycompany,MindsetsLLC,helpsorganizationsandindividualsseetheirownblindspots.Arealestaterecruiterweworkedwithillustratesthepositivedifferencesuchtrainingcanmake.

“DuringmyMindsetscoachingsession,Iwastaughthowtorecruitadiversifiedworkforce.Irecruitedpeoplefromdifferentculturesandskillsets.Theagentswereabletoutilizetheirfullpotentialandexperiencestobuildupthecompany.Whentherealestatemarketbegantochange,itwasbecausewehadadiverseagentpoolthatwewereabletostayintherealestatemarketmuchlongerthanothersinthesameprofession.”

BlindedbyGender

Daleisanaccountexecutivewhoattendedoneofmyworkshopsonsupervisingadiverseworkforce.“Throughoneofthesessions,Idiscoveredmypersonalbias,”herecalls.“IlearnedIhadnotbeenlookingatapersonasawholeperson,andbeingopentodifferences.”Inhiscase,theblindnesswasnotaboutculturebutrathergender.

“Ihadamanagementpositionopeninmydepartment;

andthetwofinalistswereamanandawoman.HadInotattendedthisworkshop,Iwouldhaveautomaticallyassumedthemanwasthebestcandidatebecausethepositionrequiredquiteabitofextensivetravel.Myreasoningwouldhavebeenthateventhoughbothcandidatesweregreatandcouldhavebeensuccessfulintheposition,Iassumedthewomanwouldhavewantedtobehomewithherchildrenandnottravel.”Dale’sassumptionsareanotherexampleofthewell-intentionedbutincorrectthinkingthatlimitsanorganization’sabilitytotapintothefullpotentialofadiverseworkforce.

“Ilearnedfromtheclassthatinsteadofimposingmygenderbiasesintothesituation,Ineededtopresentthefullrangeofduties,responsibilitiesandexpectationstoallcandidatesandallowthemtomakeaninformeddecision.”Dalecreditstheworkshop,“becauseithelpedmemakedecisionsbasedonfairness.”

YearoftheKnow-It-All

Dougisanothersupervisorwhoattendedoneofmyworkshops.Herecallsamajorlessonlearnedfromhisownemployee.

“OneofmymostembarrassingmomentswaswhenIhadaChinese-AmericanemployeeputinarequesttotaketimeofftocelebrateChineseNewYear.Inmyignorance,Iassumedhehadhisdateswrong,asthefirstofJanuaryhadjustpassed.WhenIadvisedhimofthis,Igavehimalongtalking-toaboutturninginrequestsearlywiththeproperdates.

“Hepatientlywaited,thenwhenIwasdone,hesaidhewouldlikeChineseNewYeardidnotbeginJanuaryfirst,andthatChineseNewYear,whichistiedtothelunarcycle,isoneofthemostcelebratedholidaysontheChinesecalendar.Needlesstosay,Ifeltveryembarrassedinassuminghehadhisdatesmixedup.ButIlearnedagreatdealaboutassumptions,andthatthetimingofholidaysvariesconsiderablyfromculturetoculture.

“AttendingthediversityworkshophelpedmerealizehowmuchIcouldlearnbysimplyaskingquestionsandcreatingdialogueswithmyemployees,ratherthanmakingassumptionsandtryingtobeaknow-it-all,”Dougadmits.“ThebiggestthingItookawayfromtheworkshopislearninghowtobemore‘inclusive’todifferences.”

AbetterBottomLine

Anopenmindaboutdiversitynotonlyimprovesorganizationsinternally,itisprofitableaswell.Thesecommentsfromacustomerservicerepresentativeshowhowaninclusiveattitudecanimprovesales.”MostofmycustomersspeakEnglishasasecondlanguage.Oneofthebestthingsmycompanyhasdoneistocontractwithalanguageservicethatofferstranslationsoverthephone.Itwasn’tuntilmybossreceivedMindsets’trainingthatshewasabletounderstandhowimportantinclusivenesswastocustomerservice.Asresult,ourcustomerbasehasincreased.”

Oncewestarttoseepeopleasindividuals.anddiscardthestereotypes,wecanmovepositivelytowardinclusivenessforeveryone.Diversityisaboutcomingtogetherandtakingadvantageofourdifferencesandsimilarities.Itisaboutbuildingbettercommunitiesandorganizationsthatenhanceusasindividualsandreinforceoursharedhumanity.

Whenwebegintoquestionourassumptionsandchallengewhatwethinkwehavelearnedfromourpast,fromthemedia,peers,family,friends,etc,webegintorealizethatsomeofourconclusionsareflawed（有缺陷的）orcontrarytoourfundamentalvalues.Weneedtotrainour-selvestothinkdifferently,shiftourmindsetsandrealizethatdiversityopensdoorsforallofus,creatingopportunitiesinorganizationsandcommunitiesthatbenefiteveryone.

1.WhatbotheredTiffanyduringaninterviewwithhercandidate?

A）Hejustwouldn’tlookherintheeye.

B）Hewasslowinansweringherquestions.

C）Hisanswerstosomeofherquestionswereirrelevant.

D）Hisanswerstosomeofherquestionswereirrelevant.

2.Tiffany’smisjudgmentaboutthecandidatestemmedfrom 

.

A）Racialstereotypes. 

B）Invalidpersonalbias 

C）Racialstereotypes.D）Emphasisonphysicalappearance

3.Whatisbecomingessentialinthecourseofeconomicglobalizationaccordingtotheauthor?

A）Hiringqualifiedtechnicalandmanagementpersonnel.

B）Increasingunderstandingofpeopleofothercultures.

C）Constantlyupdatingknowledgeandequipment.

D）Expandingdomesticandinternationalmarkets.

4.WhatkindoforganizationisMindsetsLLC?

A）Arealestateagency.B）Apersonneltrainingcompany. 

C）Aculturalexchangeorganization.D）Ahi-techcompany

5.Afteroneoftheworkshops,accountexecutiveDalerealizedthat 

A）Hehadhiredthewrongperson.

B）Hecouldhavedonemoreforhiscompany.

C）Hehadnotmanagedhisworkforcewell.

D）Hemustgetridofhisgenderbias

6.WhatdidDalethinkofMindsetsLLC’sworkshop?

A）Itwaswell-intentionedbutpoorlyconducted.

B）Ittappedintotheexecutives’fullpotential.

C）Ithelpedhimmakefairdecisions.

D）Itmetparticipants’diverseneeds.

7.HowdidDoug,asupervisor,respondtoaChinese-Americanemployee’srequestforleave?

A）Hetoldhimtogetthedatesright. 

C）Heflatlyturneditdown

B）Hedemandedanexplanation. 

D）Hereadilyapprovedit.

8.Dougfeltwhenherealizedthathisassumptionwaswrong.

9.AfterattendingMindsets’workshops,theparticipantscametoknowtheimportanceoftotheirbusiness.

10.Whenweviewpeopleasindividualsandgetridofstereotypes,wecanachievediversityandbenefitfromthebetweenus.

PartIIIListeningComprehension（35Minutes）

SectionA

Inthissection,youwillhear8shortconversationsand2longconversations.Attheendofeachconversation,oneormorequestionswillbeaskedaboutwhatwassaid.Boththeconversationandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmustreadthefourchoicesmarkedA）,B）,C）andD）,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletteronAnswersheet2withasinglelinethroughthecentre.

11.A）Sheexpectedmorepeopleatherparty.B）Sheenjoysentertainingsmallchildren.

C）ShethrewasurprisepartyforherfriendD）Shehasalwaysenjoyedgreatpopularity.

12.A）Theyarenotusedtolivinginacoldplace.B）TheyfeelluckytoliveinFlorida.

C）Theyaregoingtohaveaholiday.D）Theyhavenotbookedtheirairticketsyet.

13.A）Hewaspleasedtogetthemedal.C）Heusedtobeafirefighter.

B）Hewasverycourageous.D）Hewasaccusedofcausingafire.

14.A）Makeaprofitableinvestment.C）Getparts