国际商务谈判自测题Chapter3Word下载.docx
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2.Thosewishingtoachieveintegrativeresultsfindthattheymustmanagethe____________and____________ofthenegotiationinordertogainthewillingcooperationandcommitmentoftheotherparty.
context,processPage:
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3.Effective____________exchangepromotesthedevelopmentofgoodintegrativesolutions.
informationPage:
4.Successfulintegrativenegotiationrequiresthatthenegotiatorssearchforsolutionsthatmeetthe____________and____________ofboth(all)sides.
needs,objectivesPage:
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5.Inanintegrativenegotiation,negotiatorsmustbe____________abouttheirprimaryinterestsandneeds,but____________aboutthemannerinwhichtheseinterestsandneedsaremetthroughsolutions.
firm,flexiblePage:
74,75
6.Inintegrativenegotiation,____________aremeasuredbythedegreetowhichtheymeetbothnegotiators'
goals.
outcomesPage:
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7.The____________stepisoftenthemostdifficultstepintheintegrativenegotiationprocess.
problemidentificationPage:
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8.Asaproblemisdefinedjointly,itshouldaccuratelyreflectbothparties'
____________and____________.
needs,prioritiesPage:
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9.Forpositiveproblemsolvingtooccur,bothpartiesmustbecommittedtostatingtheproblemin____________terms.
neutralPage:
10.Problemdefinitionshouldspecifywhat____________mustbeovercomeforthegoaltobeattained.
obstaclesPage:
78
11.Theintegrativenegotiationprocesscannotworkunlessnegotiatorsavoid________________________untiltheyhavefullydefinedtheproblemandexaminedallthepossiblealternativesolutions.
prematuresolutionsPage:
12._________interestsarerelatedtohowthenegotiationsunfold.
ProcessPage:
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13.Successful____________requiresafundamentalreformulationoftheproblemsuchthatthepartiesarenolongersquabblingovertheirpositions;
instead,theyaredisclosingsufficientinformationtodiscovertheirinterestsandneedsandtheninventingoptionsthatwillsatisfybothparties'
needs.
bridgingPage:
87
14.________________________occursinintegrativenegotiationwhenonepartyisallowedtoobtainhis/herobjectivesandthen"
paysoff"
theotherpersonforaccommodatinghis/herinterests.
NonspecificcompensationPage:
15.Researchhasshownthatwhenbrainstormersworkattheprocessforalongperiodoftime,thebestideasaremostlikelytosurfaceduringthe____________partoftheactivity.
latterPage:
89
16.Integrativenegotiationsolutionsshouldbejudgedontwomajorcriteria:
how____________theyare,andhow____________theywillbetothosewhohavetoimplementthem.
good,acceptablePage:
92
17.Thestrategyof____________iseffectivenotonlyininventingoptions,butalsoasamechanismtocombineoptionsintonegotiatedpackages.
logrollingPage:
93
18.A____________goalisoneinwhichbothpartiesworktowardacommonendbutonethatbenefitseachpartydifferently.
sharedPage:
95
19.Thosewhodonotshareabeliefthattheycanworktogetherinanintegrativenegotiationarelesswillingtoinvestthetimeandenergyinthepotentialpayoffsofacollaborativerelationshipandaremorelikelytoassumea____________or____________approachtoconflict.
contending,accommodatingPage:
96
20.Integrativenegotiationrequiresnegotiatorstoacceptboththeirownandtheother'
sattitudes,interestsanddesiresas____________.
validPage:
21.Forintegrativenegotiationtosucceed,thepartiesmustbemotivatedto____________ratherthantocompete.
collaboratePage:
22.Evencooperativelymotivatednegotiatorshavelesstrust,exchangelessinformationaboutpreferencesandpriorities,andachieveagreementsoflowerjointprofitwhentheycan____________theotherpartythanwhentheydonothavethiscapability.
punishPage:
97
23.Peoplewhoareinterdependentbutdonottrusteachotherwillact____________or____________.
tentatively,defensivelyPage:
98
24.Whenpeopletrusteachother,theyaremorelikelytoshare_____________andto_____________accuratelytheirneeds,positions,andthefactsofthesituation.
information,communicatePage:
25.Whentherearestrongnegativefeelingsorwhenoneormorepartiesareinclinedtodominate,negotiatorsma