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,Verbal(wordsspoken)Vocal(tone,range,appeal,credibilityofvoice)Visual(physicalappearance,clothing,gestures,eyecontact),7%38%55%,“Withouteffectivedelivery,aspeechofthehighestmentalcapacitycanbeheldinnoesteem.Witheffectivedelivery,evenonewithmoderateabilitiesmaysurpassthoseofthehighesttalent.”-Cicero“Themanwhocanthinkanddoesnotknowhowtoexpresswhathethinksisatthelevelofhimwhocannotthink.”-Pericles,TheImportanceofCommunicationSkills,CommunicationSkills=Fake?
MostimportantfactorisPASSION!
Ifyourepassionate,yourvocal&
visualskillswillcomenaturally.Passioncouldcomefromsubject,experience,orenvironment.“ThereisjustonesurecureforbadspeechesGettrulyexcitedonthesubject,and99percentofthefaultsofyourspeakingwilldisappear.”-RobertMontgomery,Butthereareskillstobelearned.Likereading,writing,typing.Mustlearnthis,ifyouwantyourworktobeunderstood!
VerbalSkills,Besimpleandclear!
Dontramble.Stoptothinkifyouneedto.Exampleone:
DanQuaylecelebratesdemocracy:
Exampletwo:
DanQuayletryingtosay“Amindisaterriblethingtowaste”,VerbalSkills,Speakingisnotlikewriting!
Usesimplewords.Dontusecomplexsentences.Canyouunderstandthis:
Dontuseambiguouswordsinspeech.,VocalSkills,Project&
resonateyourvoice.No“UM”sand“ER”s.(Pauseinstead).Silenceisatool(Todrawattention).,VocalSkills,Playyourvoicewithpitchandtempo.Toamplifyapoint,slowdown,speakloudly,exaggerateinotation,pauseintherightplaces.“Youareright.Iamwrong”StalintoTrotsky“Asknotwhatyourcountrycandoforyou;
askwhatyoucandoforyourcountry”-JohnF.KennedyBADEXAMPLE:
“Iwelcomethiskindofexamination,becausepeoplehavetoknowwhethertheirpresidentisacrook.Well,Imnotacrook.”-RichardM.NixonDontuseiteverywhere!
VocalSkills:
Samemessage;
manywaystodeiver,JohnKennedy:
“Youneedtocontributetoyourcountry”“Asknotwhatyourcountrycandoforyou;
askwhatyoucandoforyourcountry”.Quaylevs.BensonDebate:
Quayle:
IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency.Answer1:
“JackKennedyisbetterthanyou.”Answer2:
Senator,IservedwithJackKennedy.IknewJackKennedy.JackKennedywasafriendofmine.Senator,yourenoJackKennedy.“,VocalSkills:
Enthusiasm,Passion&
Enthusiasm!
Ifyourenotpassionate,whyshouldwecare?
Example:
MartinLutherKingIhaveadream.ThatonedayThisnationwillriseupLiveuptothetruemeaningtoitscreed:
Weholdthesetruthstobeself-evidentThatallmenarecreatedequal.,VisualSkills,VisualSkillsTHEmostimportantAppeartrustworthy&
respectful.USElection1960waswononvisualskills.ComponentsofVisualSkillsEyesBodyHandsFace,VisualSkillsEyes,Lookforwardataudience(trust)Dontshifteyeballs;
dontlookincorner.Dontlooktoomuchatcomputerscreenoryournotes.Lookatpeoplesfaces(noteyes)3-6secondsperperson.Shiftrandomly.Nod,smile,usefacialexpression.,VisualSkillsBody,Standupwhentalking.Walkaround=informal.Dont:
Rock,shake,leantoomuch.,VisualSkillsHands,Gesturecomplementstalk.Shouldcomenaturally,withoutthinking.Makesuretheymatch!
NeedtoexaggeratealittleEspeciallywithlargeaudience.Dontfidgetorputinpocket.Videotapewholetalk&
watch.,VisualSkillsFace,Showemotion!
Mostofthetime:
“Icarealotaboutthis.”“Ireallybelieveinthis.”“Ilovemywork.”Sometimes(inresponsetoquestions).“ThisisthemostoutrageousthingIveeverheard.”“Iwillhavenothingtodowiththis.”,WhatYoullLearnToday:
A21secretstobecomingagoodspeaker.,PreparingtheTalk,AlwaysOVERPREPARE!
Preparationincludes:
Researchingthebackground.Organizingthetalk.Writingtheslides.Rehearsingthetalk.Lastminutethings.,ResearchingtheBackground,Whenyoureinvited,findout:
Howlongisthetalk?
Whatsthetopic?
(Saynoifyoudontcareaboutthetopic).Whostheaudience.Onceyousayyes,youareCOMMITTEDtodoagreatjob.,OrganizingtheTalk,Yourethesalesman.Firstlessonforsalesmen:
“Tellthemwhatyouregoingtosay.Sayit.Tellthemwhatyousaid”Verysimilartoyourpaper!
TheCentralMessage(it),Peoplewillnotremembereverything.HaveONEclearwalk-awaymessage.Whatdoyouwantpeopletorememberin3months?
Theanswertothequestion:
“Howwasthetalk?
”Repeatit!
TheOpening,