1、,Verbal(words spoken)Vocal(tone,range,appeal,credibility of voice)Visual(physical appearance,clothing,gestures,eye contact),7%38%55%,“Without effective delivery,a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those
2、of the highest talent.”-Cicero“The man who can think and does not knowhow to express what he thinksis at the level of him who cannot think.”-Pericles,The Importance of Communication Skills,Communication Skills=Fake?,Most important factor is PASSION!If youre passionate,your vocal&visual skills will c
3、ome naturally.Passion could come from subject,experience,or environment.“There is just one sure cure for bad speeches Get truly excited on the subject,and 99 percent of the faults of your speaking will disappear.”-Robert Montgomery,But there are skills to be learned.Like reading,writing,typing.Must
4、learn this,if you want your work to be understood!,Verbal Skills,Be simple and clear!Dont ramble.Stop to think if you need to.Example one:Dan Quayle celebrates democracy:Example two:Dan Quayle trying to say“A mind is a terrible thing to waste”,Verbal Skills,Speaking is not like writing!Use simple wo
5、rds.Dont use complex sentences.Can you understand this:Dont use ambiguous words in speech.,Vocal Skills,Project&resonate your voice.No“UM”s and“ER”s.(Pause instead).Silence is a tool(To draw attention).,Vocal Skills,Play your voice with pitch and tempo.To amplify a point,slow down,speak loudly,exagg
6、erate inotation,pause in the right places.“You are right.I am wrong”Stalin to Trotsky“Ask not what your country can do for you;ask what you can do for your country”-John F.KennedyBAD EXAMPLE:“I welcome this kind of examination,because people have to know whether their president is a crook.Well,Im no
7、t a crook.”-Richard M.NixonDont use it everywhere!,Vocal Skills:Same message;many ways to deiver,John Kennedy:“You need to contribute to your country”“Ask not what your country can do for you;ask what you can do for your country”.Quayle vs.Benson Debate:Quayle:I have as much experience in the Congre
8、ss as Jack Kennedy did when he sought the presidency.Answer 1:“Jack Kennedy is better than you.”Answer 2:Senator,I served with Jack Kennedy.I knew Jack Kennedy.Jack Kennedy was a friend of mine.Senator,youre no Jack Kennedy.“,Vocal Skills:Enthusiasm,Passion&Enthusiasm!If youre not passionate,why sho
9、uld we care?Example:Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal.,Visual Skills,Visual Skills THE most importantAppear trustworthy&respectful.US Election 1960 was wo
10、n on visual skills.Components of Visual SkillsEyesBodyHandsFace,Visual Skills Eyes,Look forward at audience(trust)Dont shift eyeballs;dont look in corner.Dont look too much at computer screen or your notes.Look at peoples faces(not eyes)3-6 seconds per person.Shift randomly.Nod,smile,use facial expr
11、ession.,Visual Skills Body,Stand up when talking.Walk around=informal.Dont:Rock,shake,lean too much.,Visual Skills Hands,Gesture complements talk.Should come naturally,without thinking.Make sure they match!Need to exaggerate a littleEspecially with large audience.Dont fidget or put in pocket.Videota
12、pe whole talk&watch.,Visual Skills Face,Show emotion!Most of the time:“I care a lot about this.”“I really believe in this.”“I love my work.”Sometimes(in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”,What Youll Learn Today:A21 secrets
13、 to becoming a good speaker.,Preparing the Talk,Always OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the slides.Rehearsing the talk.Last minute things.,Researching the Background,When youre invited,find out:How long is the talk?Whats the topic?(Say no if you
14、 dont care about the topic).Whos the audience.Once you say yes,you are COMMITTED to do a great job.,Organizing the Talk,Youre the salesman.First lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said”Very similar to your paper!,The Central Message(it),People will not remember everything.Have ONE clear walk-away message.What do you want people to remember in 3 months?The answer to the question:“How was the talk?”Repeat it!,The Opening,
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