HND报告Word格式.doc

HND报告Word格式.doc

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Thereportmajorcustomerserviceform,telltheschool,therearestillmanyquestionshopeandeveryschoolcanbeimproved.

2.0Procedures

Togatherrequiredinformationtoproducethisreportextensiveusewasmadeoftheinternetandquestionnaire,thiswasthemosteffectivewayofobtainingdata.

3.0Customerserviceincollege

3.1Dormitory

Thegoodlodgingaffectsthestudent'

sstudyquality.Theschoollamptimealsoaffectsstudentsmorpheusquality,hasmanystudentsintheeveningplayinggamesuntilverylate,listeningtoloudnoise,leadtoreleaseoftheotherstudentscan'

tsleep.Dormitoryofenvironmentalhealthisveryimportantalso,dormitoryhealthdonotpayattentiontoclean,easilyleadtostudentproducesdisease,therebyaffectingthequalityoflearning.

3.2Canteen

Goodeatingissuesaffectingthehealthofstudents.Diningroomofstreamofpeople,havealotofnonnativepersonnelalsocometothisrepast.Thisledtoastudentfailstoregularlyrepast;

streamisveryeasytoproducedisease.Diningroompersonnelshouldnoticetheindividualiswholesome,badhabitcaneasilyleadtodinertoproducedisease.

3.3Transportation

Theschoolbusistoolittle;

eachhaslotsofstudentswaitingforbus.Noonschoolalsoshuttlebusserviceisnotavailable,sothataffectstudents'

economicissuesandsecurityproblems.Therearemanystudentsbecausenobusorwaitingforalongtime,andchoosetotakeataxi,orwalking.Onthewaytoschoolsomanystudentssitlessthancarbecausenottogotoclass.Somestudentschoosetowalkorbike,butitwillaffectstudents'

safety.

3.4Security

Today'

scollegestudentsrarelynoticesafetyproblem,alsohavelittleknowledgeonsecurity.Studentseasilywithoutwarningsignplacemakemistakes;

itwillleadtoafireevenpersonalsafety.Schoolsshouldbeapersonalsafetyofstudents,learningintwo.

4.0Research

4.1Methodology

Questionnairesandpersonalobservation.

4.2Limitation

Investigationreport,itisakindofapplicationofstyle.Investigationsubjectsinaspecificobjectin-depthinvestigation,onthebasisofunderstandingthroughaccurategeneralization,scientificanalysisofthestudy,whichrevealsthenatureofthings,itisconcludedthataccordswiththeactualconclusion,thusformingareportsexualapplicationdocuments.Itistheresultsoftheinvestigationsoftransfertoolsisconvertedtotheirsocialbenefits,playaroleofbridge,socialfordecisionmakingandadjustingdecisionprovidesbasicbasis.

So-calledpersonalobservationmethodisbasedonitscontactsofindividualororganizationdirectobservationoflookingforapotentialmethod.

4.3Questionnaire

1.Withcleartheme.Accordingtoinvestigationtheme,embarksfromthereality,taichungclearpurpose,highlightproblems,notdispensableproblem.

2.Thereasonablestructure,stronglogicality.Problemofpermutationdueandcertainlogicalsequence,accordwithrespondentsthoughtprocess.Weusuallyeasyafterthedifficult,firstJaneafternumerous,firstspecificafterabstract.

3.Straightaway.Questionnaireshouldmakeresponders,andiswillingtobeclearataglancetruthfullyanswered.Inthequestionnairetone,accordwithresponderstokindofcomprehensionandunderstandingability,avoidusingterminology.Tosensitivityproblemtakecertainskilltosurvey,makethequestionnairehasrationalityandoptionalsex,avoidsubjectivityandimplied,lesttheanswerdistortion.

4.Controlthelengthofthequestionnaire.Toanswerthequestionsofthetimecontrolin20minutes,questionnaireneitherwastesaquestion,alsonotmissaquestion.

5.Facilitatematerialcalibrations,sortingandcounting.

5.0Conclusion

Throughinvestigationfoundthatschoolstillhavealotofissuesexist.Thestudentstakeashowerbath;

somestudentswillrunfaraway.Schoolsshouldsetbathhallbuiltinareasonableplace.Elevatorproblemisveryimportantalso,elevatoroftenhappenjumplayerphenomena,thiswillalsospreadtothestudents'

safety.Becausethestudentistheschool'

smainbody,sotheschoolmoreshouldprovideabetterenvironmenttoservethestudents.

6.0Recommendation

Shouldschoolsundertheprovisionsbedtime,sotheycouldi