mis12-信息系统复习参考14.doc

mis12-信息系统复习参考14.doc

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ManagementInformationSystems,12e（Laudon）

Chapter14ManagingProjects

1）Between30and40percentofallsoftwareprojectsare"runaway"projectsthatfarexceedoriginalscheduleandbudgetprojections.

Answer:

TRUE

Diff:

2 PageRef:

529

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.1

2）Aninformationsystemproject'sscopeisdirectlyrelatedtoitsbusinessrequirements.

Answer:

TRUE

Diff:

2 PageRef:

530

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

14.1

3）Theinformationsystemssteeringcommitteeiscomposedofinformationsystemsmanagersandend-usermanagersresponsibleforoverseeingseveralspecificinformationsystemsprojects.

Answer:

FALSE

Diff:

3 PageRef:

531-532

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.2

4）Aninformationsystemsplancontainsastatementofcorporategoalsandspecifieshowinformationtechnologywillsupporttheattainmentofthosegoals.

Answer:

TRUE

Diff:

2 PageRef:

532

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.2

5）IfanintendedbenefitofanITprojectisimproveddecisionmaking,managersshoulddevelopasetofmetricstoquantifythevalueofanimproveddecision.

Answer:

TRUE

Diff:

2 PageRef:

532

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.2

6）Scoringmodelsareusedmostcommonlytosupportdecisionsratherthanasthefinalarbitersofsystemselection.

Answer:

TRUE

Diff:

2 PageRef:

536

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.2

7）Transactionandclericalsystemsthatdisplacelaborandsavespacetypicallyproducemoremeasurable,tangiblebenefitsthanmanagementinformationsystems.

Answer:

TRUE

Diff:

3 PageRef:

537

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.3

8）Moretimelyinformationisatangiblebenefitofinformationsystems.

Answer:

FALSE

Diff:

2 PageRef:

537

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.3

9）Intangiblebenefitscannotbeimmediatelyquantifiedbutmayleadtoquantifiablegainsinthelongrun.

Answer:

TRUE

Diff:

1 PageRef:

537

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.3

10）AbenefitofusingTCOanalysistoevaluateaninformationtechnologyinvestmentisthatitisabletoincorporateintangibleand"soft"factorssuchasbenefitsandcomplexitycosts.

Answer:

FALSE

Diff:

2 PageRef:

538

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.3

11）Realoptionspricingmodelsusetheconceptofoptionsvaluationborrowedfromthefinancialindustry.

Answer:

TRUE

Diff:

1 PageRef:

538

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.3

12）Thesystemsanalystisthecatalystfortheentirechangeprocessandisresponsibleformakingsurethateveryoneinvolvedacceptsthechangescreatedbyanewsystem.

Answer:

TRUE

Diff:

1 PageRef:

541

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.4

13）Thelargerthesystemsproject,themorerisktheprojectrunsintermsofbeingcompletedontime,withinbudget,andaccordingtoprojectrequirements.

Answer:

TRUE

Diff:

1 PageRef:

540

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.4

14）Therelationshipbetweenusersandinformationsystemsspecialistshastraditionallybeenaproblemareaforinformationsystemsimplementationefforts.

Answer:

TRUE

Diff:

1 PageRef:

541

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.4

15）Userconcernsanddesignerconcernsareusuallythesameatthebeginningoftheprojectbutmaydivergelaterasthesystemisbuilt.

Answer:

FALSE

Diff:

2 PageRef:

541

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.4

16）AGanttchartgraphicallydepictsprojecttasksandtheirinterrelationships.

Answer:

FALSE

Diff:

2 PageRef:

543

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.5

17）Counterimplementationreferstoadeliberatestrategytothwarttheimplementationofaninformationsystemoraninnovationinanorganization.

Answer:

TRUE

Diff:

2 PageRef:

546

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.5

18）Mandatoryuseofasystemisoneeffectivewayofovercominguserresistancetoaninformationsystem.

Answer:

FALSE

Diff:

2 PageRef:

546

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

14.5

19）Thedesignofjobs,healthissues,andtheend-userinterfaceofinformationsystemsareallconsiderationsinthefieldofergonomics.

Answer:

TRUE

Diff:

2 PageRef:

546

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.5

20）Thegoalofsociotechnicaldesignistocreatesystemswithbetteruserinterfacesandcontributetofewerhealthissues.

Answer:

FALSE

Diff:

3 PageRef:

548

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

14.5

21）Onaverage,privatesectorITprojectsunderestimatedbudgetanddeliverytimeofsystemsby________percent.

A）30

B）4