精选酒店实务英语ModuleFood and Beverage课件PPT文件格式下载.ppt

精选酒店实务英语ModuleFood and Beverage课件PPT文件格式下载.ppt

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,Ipreferatableinthequietcorner.,Task1BookingSeatsTask2BookingaPrivateRoomTask3BookingaBanquet,Part1TakingRestaurantReservations,Task1BookingSeats,*SampleconversationR=ReservationClerkG=GuestR:

Hello!

ChinaHotelinGuangzhu.ThisisMiss.Li,CanIhelpyou?

G：

Yes，doyouhaveanyvacantseatstonight?

R:

Yes,therearesomestillavailable.Areyoureadyforareservation?

Idliketoreserveatablefortonight,please.R:

Certainly,Sir.Forhowmanypeople,please?

G:

Six.R:

Atwhattimecanweexpectyou?

Oh,at8:

00tonight.R:

Wouldyoulikeatableinthemainrestaurantorinaprivateroom,Sir?

Themainrestaurantwillbefine.R:

Certainly,Sir.Atableforsixtonight.MayIhaveyournameandtelephonenumber,please?

Sure.ItsWhiteandmynumberis58587099.R:

Thankyouverymuch,Mr.White.Welookforwardtoseeingyou.G:

Seeyoutonight.,*Activities,QuestionsabouttheconversationA.Howmanypeopledoestheguestreserveatablefor?

SixB.Underwhatnamewillthetablebebooked?

Mr.White.,2.ListeningpracticeListenandwritedownwhatyouheard.R:

PrincessRestaurant.Goodmorning!

CanIhelpyou?

Yes,IwouldliketobookatableforfourforthenextWednesday,October20.R:

Certainly,Sir.Whattimedoyoulikeyourtable?

At7:

00onnextWednesdayevening.R:

Whatkindoffoodwouldyoulike,ChineseorWestern?

Western.R:

MayIhaveyourname,sir,please?

PleasebookitunderthenameofMr.Jack.R:

ItsMr.Jack,atableforfourfortheeveningofthenextWednesday.ItisWesternfoodandyouarecomingat7:

00.G:

Thatsright.R:

Thankyouforcallingus.Welookforwardtoyourvisit.,CanIhelpyou,bookatableforfourforthenextWednesday,October20,Whattime,At7:

00,ChineseorWestern,MayIhaveyourname,underthenameofMr.Jack,atableforfourfortheeveningofthenextWednesday,youarecomingat7:

00,Welookforwardtoyourvisit,3.Role-playThecaller:

Tomwantstoreserveatablefornextdaysdinner.Therewillbe8peoplefortheparty.Theywanttohavedinnerat7:

30.Thereservationclerk:

askthecallerwhattypeoffoodtheylikeandaskforthenameofguestandtelephonenumberandthenrepeatthebooking.,Task2BookingaPrivateRoom,*SampleconversationR=ReservationClerkG=GuestR:

ThankyouforcallingPearlRestaurant.HowmayIhelpyou?

Idliketomakeareservationofaprivateroom.R:

Forwhichdayandforwhattime?

itsforMonday,25th,at7oclock.R:

WouldyoulikeChinese,JapaneseorKoreancuisine?

Chinesefood,please.R:

Forhowmanypeople?

Letmesee.9persons.R:

Yes,sir.Howmuchforfoodperperson?

Theminimumchargeforaprivateroomis100yuanperperson.G:

120yuanperperson.,R:

120yuan.Andwhatdrinksaregoingtohave?

JustgetreadyHenessyX.O.Wearegoingtoorderotherdrinksatthedinnertime.Allthedrinksareonconsumptionbasis?

Yes,sir.MayIhaveyourname,please?

GimmyJames.R:

Mr.James.Andyourtelephonenumber.G:

663-988-257R:

Welookforwardtoseeingyousoon.G:

Thankyou.,*Activities,QuestionsabouttheconversationA:

Whatkindoffoodwilltheguestlike?

ChinesecuisineB:

Whatdrinkswilltheguestlike?

HenessyX.O.,2.Fillintheblanks.Completethesentencewiththewords:

offer,give,choice,andchooseincorrectforms.1）Theyoffertohelpus.2）Pleasegivemeadrink.3）Whichisyourchoice?

4）Thereisnothingtochoosebetweenthetwo.5）Theshophasawidechoiceofhats.,offer,give,choice,choose,choice,3.Role-playAguestcallstomakeareservation.1）Howdoyougreethimoverthephone?

2）Wouldyouaskhimaboutthefollowing?

A:

dateandtimeB:

coversC:

typesofcuisineD:

specialrequirementsforthebanquet.E:

Howmuchforfood?

Whattodrink?

F:

guestsnameandcompanysnameG:

telephonenumber3）Doyourepeatthereservationforconfirmation?

4）Iftherestaurantisfullybookedforthetimetheguestreserves,whatsuggestionswouldyoumake?

Task3BookingaBanquet,*SampleconversationR=ReservationClerkG=GuestR:

Goodmorning,Madam.Welcometoourrestaurant.HowcanIhelpyou?

Goodmorning.Idliketobooktwobanquetsinyourrestaurantforourcompany.R:

Whenwouldyoulikeyourtable?

At12:

00a.m.forlunchandat6:

00p.m.forsupper.R:

Forhow