Hay变革管理.ppt

Hay变革管理.ppt

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,ManagingChange&Hays7LeverModel,GuidingThoughtforToday,“Attheendoftheday,youdontbetononstrategy,youbetonpeople.”LawrenceBossidyChairmanAlliedSignalCorporation,Hays7LeverModel,Our7LeverModelSMisKeytoUnderstandingPeopleandChangeWeunderstandwhichpeople-changelevershavegreatestprioritygivenyoursituationanddesiredresultsWeunderstandtheinter-relationshipsbetweenthelevers,TheHay7-LeverChangeModelSM,LeadershipTheabilityofleadershiptomobilizetheorganizationaroundthestrategyValues&CultureThewayinwhichtheorganizationalnormssupportthestrategyWorkProcesses&BusinessSystemsThesequenceofactivitiesthroughwhichresourcesaretransformedtomeetcustomerneedsOrganisation,Team&JobDesignThewayinwhichaccountabilitiesareorganizedIndividual&TeamCompetenceThecapabilityofpeople（individuallyandasteams）tocarryoutthestrategyManagementProcesses&SystemsThekeyprocessesthroughwhichmanagementinfluencespeopleReward&RecognitionThemannerinwhichbehavior,capabilityand/orresultsarereinforced,Leadership,Isthereacompellingvisionwhichinspirestheorganization?

Doindividualleaders“walkthetalk”?

Areleadersasateamviewedassolidlybehindthenewdirection?

Doleaderscreateclearexpectationsofothers?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,ValuesandCulture,Areorganisationalvaluesconsistentwiththenewstrategy?

Doesbehaviourmatchespousedvalues?

Iscurrentworkculturesupportiveofthenewdirection?

Isthenewemployment“compact”understoodandaccepted?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,WorkProcessesandBusinessSystems,Havekeyworkprocessesbeenidentified?

Howeffectiveandefficientarekeyworkprocesses?

Howseamlessisprocessflowacrossorganisationalboundaries?

Arebusinesssystemsandpoliciesalignedwithworkprocesses?

Doesinformationflowtowhereitisneeded,whenitisneeded?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Doesthewayresourcesaregroupedsupportthestrategy?

Isworkperformedwhereitmakessense?

Doteamandindividualrolesreflectthenewdirection?

Doteamsandindividualsunderstandtheirrolesandaccountabilities?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Organisation,TeamandJobDesign,IndividualandTeamCompetence,Havethenewindividualandteamcompetenciesbeenidentified?

Isthereanadequatetalentpool?

Haveoutstandingperformersbeenmatchedtopivotalroles?

Aretherightpeoplebeingattractedandretained?

Iscurrentindividualandteamperformanceadequate?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,ManagementProcessesandSystems,Dotheselection,development,andsuccessionsystemssupportthenewdirection?

Dothekeybusinessplanningandcontrolsystemssupportthestrategy?

Hasthenewstrategybeentranslatedintospecificperformancemeasures?

Istheperformancemanagementprocesseffective?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCapabilities,ManagementProcesses&Systems,Reward&Recognition,Leadership,RewardandRecognition,Doesrewardsupportthenewdirection?

Isrewardcorrectlybalancedbetweeninternalequityandresults?

Isthereacleartiebetweenrewardandmeasurement?

Doesthecurrentapproachprovidevalueforinvestmentinreward?

Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCapabilities,ManagementProcesses&Systems,Reward&Recognition,Leadership,