Hay变革管理.ppt

1、,Managing Change&Hays 7 Lever Model,Guiding Thought for Today,“At the end of the day,you dont bet onon strategy,you bet on people.”Lawrence BossidyChairmanAllied Signal Corporation,Hays 7 Lever Model,Our 7 Lever ModelSM is Key to Understanding People and ChangeWe understand which people-change lever

2、s have greatest priority given your situation and desired resultsWe understand the inter-relationships between the levers,The Hay 7-Lever Change ModelSM,LeadershipThe ability of leadership to mobilize the organization around the strategy Values&CultureThe way in which the organizational norms suppor

3、t the strategyWork Processes&Business SystemsThe sequence of activities through which resources are transformed to meet customer needs Organisation,Team&Job DesignThe way in which accountabilities are organizedIndividual&Team CompetenceThe capability of people(individually and as teams)to carry out

4、the strategyManagement Processes&SystemsThe key processes through which management influences peopleReward&RecognitionThe manner in which behavior,capability and/or results are reinforced,Leadership,Is there a compelling vision which inspires the organization?Do individual leaders“walk the talk”?Are

5、 leaders as a team viewed as solidly behind the new direction?Do leaders create clear expectations of others?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Values and Culture,Are organisati

6、onal values consistent with the new strategy?Does behaviour match espoused values?Is current work culture supportive of the new direction?Is the new employment“compact”understood and accepted?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,Manageme

7、ntProcesses&Systems,Reward&Recognition,Leadership,Work Processes and Business Systems,Have key work processes been identified?How effective and efficient are key work processes?How seamless is process flowacross organisational boundaries?Are business systems and policies aligned with work processes?

8、Does information flow to where it is needed,when it is needed?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Does the way resources are grouped support the strategy?Is work performed where

9、it makes sense?Do team and individual rolesreflect the new direction?Do teams and individuals understand their roles and accountabilities?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Orga

10、nisation,Team and Job Design,Individual and Team Competence,Have the new individual and team competencies been identified?Is there an adequate talent pool?Have outstanding performers been matched to pivotal roles?Are the right people being attracted and retained?Is current individual and team perfor

11、mance adequate?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCompetence,ManagementProcesses&Systems,Reward&Recognition,Leadership,Management Processes and Systems,Do the selection,development,and succession systems support the new direction?Do the key busin

12、ess planning and control systems support the strategy?Has the new strategy been translated into specific performance measures?Is the performance management process effective?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCapabilities,ManagementProcesses&Syst

13、ems,Reward&Recognition,Leadership,Reward and Recognition,Does reward support the new direction?Is reward correctly balanced between internal equity and results?Is there a clear tie between reward and measurement?Does the current approach provide value for investment in reward?,Organisation,Team&JobDesign,WorkProcesses&BusinessSystems,Values&Culture,Individual&TeamCapabilities,ManagementProcesses&Systems,Reward&Recognition,Leadership,