(最新版)商务英语毕业论文推荐Word格式文档下载.docx

(最新版)商务英语毕业论文推荐Word格式文档下载.docx

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waysofexpressions;

friendship;

importance.

Outline

Ⅰ.Introduction

Ⅱ.Therelationshipofnonverbalcommunication

III.Characteristicsofnonverbalcommunication

3.1Nonverbalcommunicationisuniversal

3.2Nonverbalcommunicationisdifferent

IV.Explainwhynonverbalcommunicationisimportantinbusinesscommunicaiton

4.1Noverbalcommunicationtoestablishimage

4.11Confidence

4.12Friendliness

4.13Enthusiasm

-1-

4.14Sincerity

4.2Expressingemotions

4.3Conveyinginterpersonalattitudes

4.4Getinformationsfrombuyer

V.Conclusion

商务沟通中非语言交流的重要性

摘要：

本文通过实例列举了非语言交流在商务沟通中的重要性和非语言交流在商务中的效果。

以及在表达方式上，肢体语言等方面在商务沟通的不同，分别从手势、面部表情等的不同去论证。

面对语言文化的差异，我们应该正视、理解、掌握这些差异，更好地与客户交流与沟通，以适应经济全球化。

关键词：

非语言交流；

肢体语言；

表达方式；

友谊；

重要性。

提纲：

一、引言

二、非语言交流和文化之间的关联。

三、非语言交流的特征。

1、非语言交流是全球性的。

2、非语言文化是不同的。

四、解释为什么非语言交流在商务中的重要性。

1、非语言交流能够建立形象

（1）自信

（2）友谊

（3）热情

（4）诚信

（5）外貌

2、表达情感

3、输送人与人之间的意见

4、通过非语言交流从顾客处得到信息五、结论

Sincethereformandopeningup,China trade intheworld.Duringthesameperiod,China.Thesearekeystosuccessofanycorporation.

II.Therelationshipbetweennonverbalcommunicationandculture

Nonverbalcommunicationisanimportantcommunicativemeans.Itis

necessarytomaketherelationshipbetweennonverbalcommunicationandcultureclear.Manyexamplesshowthatnonverbalcommunicationalwayschangeswiththeculture’schanges.Forexample,inChina,theyoungsamesexualfriendswalkinroadarminarm,whichiscommonforthem.Theyareregardedasintimatefriends;

butinAmerica,theywillbemisunderstoodthattheyare.Thecommunicators cross-culturalcommunication.

Culturedeterminesthedistancebetweenthecommunicators.However,whentheculturaletiquetteisthesame,thespacearoundthemmayvarywithdifferentpeople.Generallyspeaking,thespacetherudepeopleneedislargerthanthatofthecommonpeople.Whenyoutalkwithotherpeopleifyoudonotknowthesuitabledistancebetweeneachother,youcandosorelyontheexperience:

ifthepersonyoutalkwalksclosetoyoucontinually,whichyoumayfeeluncomfortable,butyoucanformajudgment that youtwoshouldbealittlecloser.Thus,youcanstandtherequietlyandlet,thisisthesuitabledistancebetweenyoutwo.Onthecontrary,ifthepersonyoucommunicate walksbackalltheways, youtwoshouldbealittlefarther.Thusyoushouldstopwalkingclose.Inthiscase,thebestwayisthatyoushouldstandtherequietlyandletyourcounterparttodetermine

thesizeofthespace.Whenyouconversewithotherpeople,youshouldrememberwhatyoudo, talkersisrelevanttothenations,age,sex,andotherobviousfeatures

WhetherintheUnitedStates,China,Englishorsomeothercountries,peoplemaysenseincommunication.Andtheuniversalfacialexpressionsformostofbasicemotionsareproducedbygeneralandcommongeneticinheritance.

Nonverbalcommunicationisuniversalwhichmakesthecommunicationpossible

Nonverbalbehaviorisbasedondifferentbeliefs,religious,valuesandcustomsindifferentcultures.It,where, isconventional.Culturedetermineswhatisandwhatnotappropriatenonverbalbehavioris.Forexample,onecultureacceptsthatsnappingfingerstocallawaiterinthegesture,butanotherculturemayconsideritisrude.Feelingsof differentcultures.Eachculture nonverbalbehavior.Whatisacceptedinoneculturemaybeunacceptedinanother.

Gestureistheuseofyourarmsandideaorfeeling.Crossedarmsmayindicateconcentrationorwithdrawal;

aimplyforgetfulness;

tremblingorfidgetingmustbeevaluatedorinterpretedwithinthecontextinwhichitoccurs.Nonverbalbehavior

ismoreboundbythesocialcontextandcultureformeaning.Thatis,thereisno

referencebooktolookupthespecificmeaningofaparticulargesture,emotionalexpression,orsocialdistance.Contextdeterminesspecificmeaningofnonverbalbehavior.Forexample,lookingdownatthefloormayreflectsadnessinonesituationandsubmissivenessorlackofinvolv