国家开放大学管理英语4单元自测18附参考答案.docx
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国家开放大学管理英语4单元自测18附参考答案
国家开放大学形考《管理英语4》单元自测1-8附答案
题目、答案为随机（Ctrl+F）搜索试题
一、选择填空题（每题10分）
1.—Thisprojectistoobigformetofinishontime.
—________________.
A.Pleasedomeafavor
B.Thatisadaydream
C.I'llgiveyouahand
2.AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.
A.morelikely
B.morelike
C.moreunlikely
3.TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.
A.howto
B.onwhatto
C.onhowto
4.TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.
A.howto
B.onwhatto
C.onhowto
5.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy'srestaurant.
A.these
B.those
C.which
6.Supervisorsshould______theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.
A.enable
B.engage
C.encourage
7.Itisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.
A.that
B./
C.which
8.Eventhebestcontinuallyseekwaysto______theirskills.
A.sharp
B.sharpener
C.sharpen
9.—Wecouldletsomeofthestaffworkfromhome.________________?
—That'sagoodidea.
A.Doyouhaveanygoodideas
B.Whatdoyouthinkofit
C.Isthereanythingelse
10.—Isitpossibleforyoutoworkouttheplantonight?
—__________
A.I'lldothat.
B.Ithinkso.
C.I'dloveto.
11.—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.
—__________.We'vebeenworkinghard,butstillgettingbehind.
A.You'reright
B.I'mafraid
C.Idon’tthinkso
12.—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?
—________________.
A.That'agoodidea
B.No,Ialreadyhaveplans
C.I'dloveto,butI'mbusythisweek
13.______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.
A.Notonly
B.Donotonly
C.Notonlydo
14.______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.
A.Dueto
B.Inspiteof
C.Because
15.______CEOsspendplanning,themoreprofitabletheircompaniesare.
A.Themoretime
B.Themore
C.Thelesstime
二、听力理解：
听录音，选择最佳答案（共50分）。
1.WhatkindofroleisMelindatakingonforherjob?
A.HRmanager.
B.Projectmanager.
C.Projectcoordinator.
2.HowlongwillMelindabetrainedforhernewrole?
A.Onemonth.
B.Halfamonth.
C.Oneyear.
3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?
A.Onceamonth.
B.Twiceamonth.
C.Onceaweek.
4.WhatkindofcontractcanMelindasignwithoutsidecontractors?
A.Permanentworkercontract.
B.Standardtemporary-workercontract.
C.Standardindustrycontract.
5.WhichonedoesNOTbelongtoMelinda'sresponsibilities?
回答
A.Formulatetheindustrystandardofpayment.
B.Manageandcoordinateherprojectteam.
C.Reporttheprojectprogresstotheboard.
二、阅读理解：
根据文章内容，判断正误（共50分）。
WhoKilledNokia?
Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:
1）thatNokiawastechnicallyinferiortoApple,2）thatthecompanywascomplacentand3）thatitsleadersdidn'tseethedisruptiveiPhonecoming.
Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'sgame.
Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.
Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.
Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.
Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.
Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.
Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”
Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.
1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.【F】
2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.【F】
3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.【T】
4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.【F】
5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.【T】
单元自测2
一、选择填空题（每题10分）
1.Whowas______themeeting？
A.chairing
B.leading
C.charging
2.WhenthemessagefinallyreachedtheCommandCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”
A.was
B.had
C.have
3.Whatyouneedtodoistokeepthingsshortandsweet,justthe______.
A.questions
B.topics
C.highlights
4.Intoday'senvironment,__________peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.
A.where
B.when
C.while
5.Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.
A.hasbeensuffering
B.isgoingtosuffer
C.issuffering
6.Ithinktheprimary______factoristhere'sbeensomuchabsencelately.
A.contributing
B.causing
C.affecting
7.He'sleftnow,butproductivityhasn't______thatmuch.
A.carriedon
B.caughtup
C.pickedup
8.EverytimeItriedtosaysomething,hewould______tosomethingelse.
A.moveoff
B.moveon
C.moveover
9.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.
A.when
B.that
C.who
10.—Howdidyourmeetinggoyesterday?
—____________________actually,itwasreallyfrustrating.
A.Notsogood
B.Verygood
C.Nothingspecial
11.—Howcanyouexplainthelatestsituation?
—____________________,Iknowitisallmyfault.
A.Sorry
B.Excuseme
C.I'mafraid
12.—____________________identifytheproblemsthathavebeenoccurring?
—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.
A.Whatwouldyou
B.Willyou
C.Areyouableto
13.—Willyougoonapicnicwithustomorrow?
—____________________.
A.Yes,butI'llhaveEnglishclasses
B.Sorry,IhaveanappointmentwithDr.Brown
C.I'mafraidIhavenoidea
14.—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?
—___________,butIthinkyoumightneedtochangeyourapproachsomewhat.
A.Iamnotsure
B.Icanseethat
C.Iknowthat
二、阅读理解：
根据文章内容，完成选择题（共50分）。
CommunicationFailure
Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.
Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.
Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.
Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.
•Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor（mostoften）,theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.
•Thesecon
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