管理信息系统判断1.docx

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管理信息系统判断1

1.ChryslerusesaWeb-enabledsystemcalledSavewaythatreplacespaper-basedprocesseswithdigitallinkstosuppliersystems.Answer:

FalseDifficulty:

MediumReference:

p.3Powerway

2.ModerndigitalfirmsusetheInternetandnetworkingtechnologytomakedataflowseamlesslyamongdifferentpartsoftheorganization;streamlinetheflowofwork;andcreateelectroniclinkswithcustomers,suppliers,andotherorganizations.Answer:

TrueDifficulty:

EasyReference:

p.4

3.Informationtechnologiesandsystemsarerevolutionizingtheoperationoffirms,industries,andmarkets.Answer:

TrueDifficulty:

EasyReference:

p.4

4.In2005,U.S.firmsalonewillspendnearly$1.8billiononITandtelecommunicationsequipmentandsoftware.Answer:

FalseDifficulty:

HardReference:

p.4

5.Investmentininformationtechnologyplaysaminimalroleinincreasingtheproductivityoffirms.Answer:

FalseDifficulty:

EasyReference:

p.5

6.Ithasbeenproventhatinformationtechnologycangiveafirmalong-lastingcompetitiveadvantage.Answer:

FalseDifficulty:

MediumReference:

p.6

7.NicholasCarr,aneditoratHarvardBusinessReviewarguesthatnofirmcanuseITtoachieveastrategicedgeoveritscompetitorsanymorethanitcouldwithelectricity,telephones,orotherinfrastructure.Answer:

TrueDifficulty:

HardReference:

p.6

8.ThenetworkingandcommunicationsrevolutionisbeingdrivenbythegrowthoftheInternet,Internet-basedtechnologies,andnewbusinessmodelsandprocessesthatleveragethenewtechnologies.Answer:

TrueDifficulty:

EasyReference:

pp.7-8

9.Relationshipswithcustomers,employees,suppliers,andlogisticpartnersareincreasinglybecomingpaper-basedrelationships.Answer:

FalseDifficulty:

EasyReference:

p.9

10.ElectroniccommercedesignatestheuseoftheInternetanddigitaltechnologytoexecutealloftheactivitiesoftheenterprise.Answer:

FalseDifficulty:

MediumReference:

p.9

11.TheInternetandthenewmarketsarechangingthecostandrevenuestructureoftraditionalfirmsandarehasteningthedemiseoftraditionalbusinessmodels.Answer:

TrueDifficulty:

MediumReference:

p.9

12.TheInternetandrelatedtechnologiesmakeitpossibletoconductbusinessacrossfirmboundariesalmostasefficientlyandeffectivelyasitistoconductbusinesswithinthefirm.Answer:

TrueDifficulty:

EasyReference:

p.9

13.Thetraditionalbusinessfirmisaflat,decentralized,unstructuredarrangementofgeneralistswhotypicallyrelyonafixedsetofstandardoperatingprocedurestodeliveracustomizedproduct.Answer:

FalseDifficulty:

MediumReference:

p.10

14.Thesuccessoffirmstodayandinthefuturenolongerdependsontheirabilitytooperateglobally.Answer:

FalseDifficulty:

EasyReference:

p.10

15.Globalizationhastransformedtheconductofbusiness.Answer:

TrueDifficulty:

EasyReference:

p.10

16.Knowledgeandinformationworkaccountfor55percentoftheU.S.grossnationalproductandnearly60percentofthelaborforce.Answer:

FalseDifficulty:

HardReference:

p.11

17.Inknowledge-andinformation-basedeconomies,themarketvalueofmanyfirmsisbasedlargelyontangibleassets,suchasbuildings,machinerytools,andinventory.Answer:

FalseDifficulty:

MediumReference:

p.11

18.Majorindustrialpowersarebeingtransformedtoknowledge-andinformation-basedserviceeconomiesandleavingmanufacturingtothethird-worldcountries.Answer:

TrueDifficulty:

EasyReference:

p.11

19.Information-intenseproductsrequireagreatdealofknowledgeandtrainingtoproduce.Answer:

TrueDifficulty:

EasyReference:

p.11

20.Businessprocessesarethoseprocedureswithinthecompanythatrequireaccounting.Answer:

FalseDifficulty:

MediumReference:

p.12

21.Bydigitallyenablingandstreamliningtheirwork,digitalfirmshavethepotentialtoachieveunprecedentedlevelsofprofitabilityandcompetitiveness.Answer:

TrueDifficulty:

EasyReference:

p.12

22.Informationsystemshelpmanagersandworkersanalyzeproblems,visualizecomplexsubjects,andcreatenewproducts.Answer:

TrueDifficulty:

EasyReference:

p.13

23.Inaninformationsystem,input,processing,andoutputproducedata.Answer:

FalseDifficulty:

MediumReference:

p.15

24.Feedbackhelpstheorganizationevaluateinput.Answer:

TrueDifficulty:

MediumReference:

p.15

25.Aformalinformationsystemcanbeamanualone.Answer:

TrueDifficulty:

EasyReference:

p.16

26.Firmssometimesinvestininformationsystemstocopewithgovernmentregulationsorotherenvironmentaldemands.Answer:

TrueDifficulty:

MediumReference:

p.18

27.Fewbusinesseshaveaninformationvaluechain,inwhichrawinformationissystematicallyacquiredandthentransformedthroughvariousstagesthataddvaluetothatinformation.Answer:

FalseDifficulty:

MediumReference:

p.19

28.Informationsystemsliteracyincludesabehavioralaswellasatechnicalapproachtostudyinginformationsystems.Answer:

TrueDifficulty:

MediumReference:

p.19

29.Thekeyelementsofanorganizationareitspeople,structure,businessprocesses,politics,andculture.Answer:

TrueDifficulty:

MediumReference:

p.20

30.Secretaries,bookkeepers,andclerkswouldallbeconsideredknowledgeworkers.Answer:

FalseDifficulty:

MediumReference:

p.21

31.Storagetechnologyincludesthephysicalmediaforstoringdata,butnotthesoftwaregoverningtheorganizationofdataonthesephysicalmedia.Answer:

FalseDifficulty:

MediumReference:

p.22

32.Anetworkrequiresatleastthreecomputers.Answer:

FalseDifficulty:

EasyReference:

p.22

33.TheInternetisaninternationalnetworkofcommercialnetworks.Answer:

FalseDifficulty:

MediumReference:

p.22

34.Standardsareonetypeoforganizationalassetforoptimizingreturnsoninformationtechnology.Answer:

FalseDifficulty:

HardReference:

p.25

35.Managerialcomplementaryassetsincludeelementssuchasstrongseniormanagementsupportforchangeandincentivesystemsthatmonitorandrewardindividualinnovation.Answer:

TrueDifficulty:

MediumReference:

p.25

36.Computerscience,managementscience,andoperationsresearchallcontributetothetechnicalapproachtoinformationsystems.Answer:

TrueDifficulty:

MediumReference:

p.26

37.Thebehavioralapproachtoinformationsystemsfocusesonchangesinattitudes,managementandorganizationalpolicy,andbehavior.Answer:

TrueDifficulty:

EasyReference:

p.26

38.Toworkproperly,aninformationsystemmustbalancetechnologyandhumanbehaviorandrequirements,evenifless-than-optimaltechnologymustbeused.Answer:

TrueDifficulty:

MediumReference:

p.26

39.Thedecliningcostandgrowthinpowerofinformationtechnologyalwaystranslatesintoproductivityenhancementsandbottom-lineprofits.Answer:

FalseDifficulty:

EasyReference:

p.27

40.Securityandcontrolwillbeanongoingconcernforinformationsystemsbecausetheseproblemscanneverbeeliminated.Answer:

TrueDifficulty:

EasyReference:

p.30

41.Operationalmanagementisresponsiblefordirectingtheday-to-dayoperationsofthebusiness.Answer:

TrueDifficulty:

EasyReference:

p.40

42.Decidingwhethertointroduceanewproductlineoremployanewmarketingcampaignaretheresponsibilityofoperationalmanagers.Answer:

FalseDifficulty:

EasyReference:

p.40

43.Management-levelsystemstypicallyprovideperiodicreportsratherthaninstantinformationonoperations.Answer:

TrueDifficulty:

EasyReference:

p.40

44.Management-levelsystemsdonotsupportnonroutinedecisionmaking.Answer:

FalseDifficulty:

MediumReference:

p.40

45.Operational-levelsystemsoftenanswer¡°what-if¡±questions.Answer:

FalseDifficulty:

MediumReference:

p.40

46.Theprincipalconcernofstrategic-levelsystemsistomatchchangesintheexternalenvironmentwithexistingorganizationalcapability.Answer:

TrueDifficulty:

MediumReference:

p.41

47.Managementinformationsystemsanddecision-supportsystemsaremostcommonlyencounteredatthemanagementlevelofanorganization.Answer:

TrueDifficulty:

MediumReference:

p.41

48.Transactionprocessingsystemsaremostcommonlyencounteredatthemanagementlevelofanorganization.Answer:

FalseDifficulty:

MediumReference:

p.41

49.Transactionprocessingsystemsarethebasicbusinesssystemsthatservetheoperationalleveloftheorganization.Answer:

TrueDifficulty:

MediumReference:

p.43

50.Atransactionprocessingsystemisacomputerizedsystemthatperformsandrecordsthedailyroutinetransactionsnecessarytoconductbusiness.Answer:

TrueDifficulty:

EasyReference:

p.43

51.Ahotelreservationsystemisatypicalexampleofamanagementinformationsystem.Answer:

FalseDifficulty:

MediumReference:

p.43

52.Thedecisiontograntcredittoacustomerisnormallymadebythemiddlemanager.Answer:

FalseDifficulty:

MediumReference:

p.43

53.ManagersneedTPSstomonitorthestatusofinternaloperationsandthefirm¡¯srelationswiththeexternalenvironment.Answer:

TrueDifficulty:

MediumReference:

p.44

54.Transactionprocessingsystemsworkdirectlywithalltheotherorganizationalsystems.Answer:

FalseDifficulty:

MediumReference:

p.44

55.Managementinformationsystemsprimarilyservethefunctionsofplanning,controlling,anddecisionmakingatthemanagementlevel.Answer:

TrueDifficulty:

EasyReference:

p.44

56.ThebasictransactiondatafromTPSsarecompressedandareusuallypresentedonanad-hocbasis.Answer:

FalseDifficulty:

MediumReference:

p.44

57.SomeMISenablemanagerstodrilldownintothedata.Answer:

TrueDifficulty:

HardReference:

p.45

58.MostMISusesophisticatedmathematicalmodelsorstatisticaltechniques.Answer:

FalseDifficulty:

MediumReference:

p.45

59.

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