1、管理信息系统判断11. Chrysler uses a Web-enabled system called Saveway that replaces paper-based processes with digital links to supplier systems. Answer: False Difficulty: Medium Reference: p. 3 Powerway 2. Modern digital firms use the Internet and networking technology to make data flow seamlessly among di
2、fferent parts of the organization; streamline the flow of work; and create electronic links with customers, suppliers, and other organizations. Answer: True Difficulty: Easy Reference: p. 4 3. Information technologies and systems are revolutionizing the operation of firms, industries, and markets. A
3、nswer: True Difficulty: Easy Reference: p. 4 4. In 2005, U.S. firms alone will spend nearly $1.8 billion on IT and telecommunications equipment and software. Answer: False Difficulty: Hard Reference: p. 4 5. Investment in information technology plays a minimal role in increasing the productivity of
4、firms. Answer: False Difficulty: Easy Reference: p. 5 6. It has been proven that information technology can give a firm a long-lasting competitive advantage. Answer: False Difficulty: Medium Reference: p. 6 7. Nicholas Carr, an editor at Harvard Business Review argues that no firm can use IT to achi
5、eve a strategic edge over its competitors any more than it could with electricity, telephones, or other infrastructure. Answer: True Difficulty: Hard Reference: p. 6 8. The networking and communications revolution is being driven by the growth of the Internet, Internet-based technologies, and new bu
6、siness models and processes that leverage the new technologies. Answer: True Difficulty: Easy Reference: pp. 7-8 9. Relationships with customers, employees, suppliers, and logistic partners are increasingly becoming paper-based relationships. Answer: False Difficulty: Easy Reference: p. 9 10. Electr
7、onic commerce designates the use of the Internet and digital technology to execute all of the activities of the enterprise. Answer: False Difficulty: Medium Reference: p. 9 11. The Internet and the new markets are changing the cost and revenue structure of traditional firms and are hastening the dem
8、ise of traditional business models. Answer: True Difficulty: Medium Reference: p. 9 12. The Internet and related technologies make it possible to conduct business across firm boundaries almost as efficiently and effectively as it is to conduct business within the firm. Answer: True Difficulty: Easy
9、Reference: p. 9 13. The traditional business firm is a flat, decentralized, unstructured arrangement of generalists who typically rely on a fixed set of standard operating procedures to deliver a customized product. Answer: False Difficulty: Medium Reference: p. 10 14. The success of firms today and
10、 in the future no longer depends on their ability to operate globally. Answer: False Difficulty: Easy Reference: p. 10 15. Globalization has transformed the conduct of business. Answer: True Difficulty: Easy Reference: p. 10 16. Knowledge and information work account for 55 percent of the U.S. gross
11、 national product and nearly 60 percent of the labor force. Answer: False Difficulty: Hard Reference: p. 11 17. In knowledge- and information-based economies, the market value of many firms is based largely on tangible assets, such as buildings, machinery tools, and inventory. Answer: False Difficul
12、ty: Medium Reference: p. 11 18. Major industrial powers are being transformed to knowledge- and information-based service economies and leaving manufacturing to the third-world countries. Answer: True Difficulty: Easy Reference: p. 11 19. Information-intense products require a great deal of knowledg
13、e and training to produce. Answer: True Difficulty: Easy Reference: p. 11 20. Business processes are those procedures within the company that require accounting. Answer: False Difficulty: Medium Reference: p. 12 21. By digitally enabling and streamlining their work, digital firms have the potential
14、to achieve unprecedented levels of profitability and competitiveness. Answer: True Difficulty: Easy Reference: p. 12 22. Information systems help managers and workers analyze problems, visualize complex subjects, and create new products. Answer: True Difficulty: Easy Reference: p. 13 23. In an infor
15、mation system, input, processing, and output produce data. Answer: False Difficulty: Medium Reference: p. 15 24. Feedback helps the organization evaluate input. Answer: True Difficulty: Medium Reference: p. 15 25. A formal information system can be a manual one. Answer: True Difficulty: Easy Referen
16、ce: p. 16 26. Firms sometimes invest in information systems to cope with government regulations or other environmental demands. Answer: True Difficulty: Medium Reference: p. 18 27. Few businesses have an information value chain, in which raw information is systematically acquired and then transforme
17、d through various stages that add value to that information. Answer: False Difficulty: Medium Reference: p. 19 28. Information systems literacy includes a behavioral as well as a technical approach to studying information systems. Answer: True Difficulty: Medium Reference: p. 19 29. The key elements
18、 of an organization are its people, structure, business processes, politics, and culture. Answer: True Difficulty: Medium Reference: p. 20 30. Secretaries, bookkeepers, and clerks would all be considered knowledge workers. Answer: False Difficulty: Medium Reference: p. 21 31. Storage technology incl
19、udes the physical media for storing data, but not the software governing the organization of data on these physical media. Answer: False Difficulty: Medium Reference: p. 22 32. A network requires at least three computers. Answer: False Difficulty: Easy Reference: p. 22 33. The Internet is an interna
20、tional network of commercial networks. Answer: False Difficulty: Medium Reference: p. 22 34. Standards are one type of organizational asset for optimizing returns on information technology. Answer: False Difficulty: Hard Reference: p. 25 35. Managerial complementary assets include elements such as s
21、trong senior management support for change and incentive systems that monitor and reward individual innovation. Answer: True Difficulty: Medium Reference: p. 25 36. Computer science, management science, and operations research all contribute to the technical approach to information systems. Answer:
22、True Difficulty: Medium Reference: p. 26 37. The behavioral approach to information systems focuses on changes in attitudes, management and organizational policy, and behavior. Answer: True Difficulty: Easy Reference: p. 26 38. To work properly, an information system must balance technology and huma
23、n behavior and requirements, even if less-than-optimal technology must be used. Answer: True Difficulty: Medium Reference: p. 26 39. The declining cost and growth in power of information technology always translates into productivity enhancements and bottom-line profits. Answer: False Difficulty: Ea
24、sy Reference: p. 27 40. Security and control will be an ongoing concern for information systems because these problems can never be eliminated. Answer: True Difficulty: Easy Reference: p. 30 41. Operational management is responsible for directing the day-to-day operations of the business. Answer: Tr
25、ue Difficulty: Easy Reference: p. 40 42. Deciding whether to introduce a new product line or employ a new marketing campaign are the responsibility of operational managers. Answer: False Difficulty: Easy Reference: p. 40 43. Management-level systems typically provide periodic reports rather than ins
26、tant information on operations. Answer: True Difficulty: Easy Reference: p. 40 44. Management-level systems do not support nonroutine decision making. Answer: False Difficulty: Medium Reference: p. 40 45. Operational-level systems often answer what-if questions. Answer: False Difficulty: Medium Refe
27、rence: p. 40 46. The principal concern of strategic-level systems is to match changes in the external environment with existing organizational capability. Answer: True Difficulty: Medium Reference: p. 41 47. Management information systems and decision-support systems are most commonly encountered at
28、 the management level of an organization. Answer: True Difficulty: Medium Reference: p. 41 48. Transaction processing systems are most commonly encountered at the management level of an organization. Answer: False Difficulty: Medium Reference: p. 41 49. Transaction processing systems are the basic b
29、usiness systems that serve the operational level of the organization. Answer: True Difficulty: Medium Reference: p. 43 50. A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. Answer: True Difficulty: Easy Re
30、ference: p. 43 51. A hotel reservation system is a typical example of a management information system. Answer: False Difficulty: Medium Reference: p. 43 52. The decision to grant credit to a customer is normally made by the middle manager. Answer: False Difficulty: Medium Reference: p. 43 53. Manage
31、rs need TPSs to monitor the status of internal operations and the firms relations with the external environment. Answer: True Difficulty: Medium Reference: p. 44 54. Transaction processing systems work directly with all the other organizational systems. Answer: False Difficulty: Medium Reference: p.
32、 44 55. Management information systems primarily serve the functions of planning, controlling, and decision making at the management level. Answer: True Difficulty: Easy Reference: p. 44 56. The basic transaction data from TPSs are compressed and are usually presented on an ad-hoc basis. Answer: False Difficulty: Medium Reference: p. 44 57. Some MIS enable managers to drill down into the data. Answer: True Difficulty: Hard Reference: p. 45 58. Most MIS use sophisticated mathematical models or statistical techniques. Answer: False Difficulty: Medium Reference: p. 45 59.
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