旅游服务英语课后答案复习进程.docx
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旅游服务英语课后答案复习进程
Chapter1AttheTravelAgency
Unit1TourConsultation
Task1
1.Howmanydays2.Whatkindofhotelstostayat;
Task2
1.sorting2.accommodations3.rentals4.regulations5.visas
Task3
1.√2,×3.√4.×5.×
Task4
1.sightseeing2.folders3.vacancy4.admission
Task5
1.Bookingatourforhercompany.2.5-starhotels3.May11th
Task6
1.establishingrapport2.salesconsultants3.atravelagency4.presentingproducts
5.features6.Benefits
MoreforExercises
IEFGJHIADCB
IIBCBBAACBCA
III.
1.HowmayIhelpyou?
2.Whatholidaysdoyouhaveonoffer?
3.Howaboutaweekthere?
4.Whatkindofhotelwouldyoubeinterestedin?
5.Thatsoundsgreat.
Unit2TourArrangement
Task1
1.confirm2.nationalguide3.itinerary4.reasonable5.current
Task2
1.duration2.travelexpenses3.location4.specificinformation
5.travelagency
Task3
1.√2.×3.√
Task4
1.brief2.copy3.cruise4.attractive5.commercial
Task5:
CalvinwillvisitXidiandHongcuninsteadofclimbingMt.Huangshanbecauseitisgoingtoraintoday.
Task6
1.Day1dinner;Day2&Day3:
breakfast,lunchanddinner;Day4:
breakfast
2.theGreatWall,Tian’anmenSquare,ForbiddenCity,theSummerPalace,theTempleofHeaven,theSacredWayandtheMingTomb
3.Planeandcoach.
MoreforExercises
IABACACBADC
II
1.stroll2.itinerary3.Have…inmind4.itchesfor5.arranged
6.fetch7.workout8.alternations9.attractions10.excursions
III.
1.talkabouttheitineraryforyourtrip..
2.therehaven’tbeenanychanges.
3.Howdoyoulikethisitinerary?
.
4.Doyouhaveanyspecialsuggestions?
5.Ifthereshouldbeanychanges,pleaseletmeknowinadvance.
Chapter2Arrival
Unit1Guests’Arrival
Task1
Priortoarrival
1.confirm2.coachdriver3.30minutes4.parkinglot5arrivallobby
Uponarrival
6.meet7.check8.claimed9.lead10.politelygreet
Enroutetohotel
11.localcustoms12.hotel
Task2
1.apologize2.fulfill3.fillin4.writedown5.itinerary6.contact7.inform
Task3
1.√2,×3.×4.×5.×
Task4
1.CO1582.tag3.fillin4.red5.teddybear6.Italianblack7.3months
Task5
1.Yes,hedid.2.Almost15hours3.No,itwon’t.Itwilltake50minutes.
Task6
1.take2.promise3.enjoy4.perfect5.avarietyof6.golfpackages7.informationsession8.recommend9.exchange10.creditcard11.vacation
MoreforExercises
IEDGBHFCIJA
II1.immigrationcontrol2.baggageclaim3.customerservicecounter4.missingbaggage5.damaged6.lostbaggagereportpensate8.acopyofyouritinerary
9.latecheck-in10.carry-onbags11.destinationticket12.achangeofclothes
13.Travelinsurance
III.
1.ShallIintroducemycolleagueandmyself?
2.IwillbeyourtourguideduringyourstayinBeijing.
3.Hecomestowelcomeyou.
4.ThecoachnumberisJing-B-72128.
5.Pleaseletusknow.
6.Pleasedonothesitatetotellme.
7.Whichislocatedinthecenterofthecity
8.Ourhotelisthefirstchoiceformanytravelersfromallovertheworld.
Unit2MoneyExchange
Task1
1.called2.thePeople’sBankofChina3.unit4.notes5.coins6.papernotes7.coins
Task2
1.leftover2.gifts3.duty-freeshop4.convert5.airport6.souvenir
Task3
1.1.15U.S.totheeuro2.6003.fifties
Task4
1.creditcard2.USdollars3.600Euros4.4200
Task5:
1.500dollars2.hundreds3.5dollars4.$100.
III.Roleplay
Cashier:
Hello.HowcanIhelpyoutoday?
Customer:
Hello.IamleavingforHangzhounextweekandI'dlikesomeinformationonthetelephonebankingservicesofferedatbyyourbank.
Cashier:
Certainly.Whatwouldyouliketoknow?
Customer:
HowdoIsignup?
Cashier:
Justletmeknow,I'llsignyouupimmediately.
Customer:
Canyoutellmehowthetelephonebankingserviceswork?
Cashier:
Youcandoallyourday-to-daybankingoverthetelephone,24hoursaday.
Customer:
That'sgreat.HowdoIaccessmyaccount?
Cashier:
Justcallthebank,keyinyourPINnumberandlistentothemenuofoptionsavailable.
Customer:
HowdoIchoosewhichoptionIwant?
Cashier:
Justpressthenumberfortheservicestatedbytherecording.
Customer:
WhatkindofthingscanIdo?
Cashier:
Youcancheckyourbalance,paybills,orderastatementoreventransfermoneytoanotherbank.
Customer:
That'sfantastic!
CanIexchangemoneyonline?
Cashier:
I'mafraidyouhavetocometothebanktodothat..
Customer:
WhataboutgettinghelpifIhaveanyproblems?
Cashier:
There'sanautomatedansweringmachineandstaffareavailable9to5sevendaysaweek.
Customer:
Itallsoundsverygoodtome.I'dliketosignup.
Task6
1.available2.vary3.makeadifference4.transactioncharges5.falling
6.freely7.sets8.currentrates9wouldrather10.freeze
Task7
1.Youcandothatatmanyplaces,suchashotels,airports,banksandATMs.
2.Yes,theydo.
3.Itisconvenientbutmoreexpensive.
4.Yes,thereare.Youcantakecreditcardswithyou.
5.Yourbankmayfreezeyourcardifout-of-the-ordinarytransactionsappear.
MoreforExercises
IBADCEGFIHJ
II1.deposit,ATM2.bankbook,fixeddepositaccount,currentaccount
3.exchangecurrency,exchangerate,creditcard,traveler’scheck.
III.
1.changeAustraliandollarsforRMB.
2.Howmuchwouldyouliketochange?
3.What'stheratetoday?
4.Whatwastherateyesterday?
5.Willtheratestillgodowntomorrow?
6.Iwanttochange1000AustraliandollarsforRMB.
7.Pleasesignhereinthisform.
8.Howwouldyoulikeyourbills?
9.Fiftieswilldo.
Chapter3Atthehotel
Unit1Checkingin
Task1
1.accepted2.deposit3.cost4.totalamount5.passports6.reservation7,sharing
8.checking-intime9.check-outtime10.half-dayuse
Task2
1.Assign2.rotate3.clients4.groupleader5.distribute6.arrangement
7.deluxe8.executive9.Handout
Task3
1.√2,√3.×4.√5.×
Task4
1.WhatcanIdoforyou?
2.computersystem.
3.Threesingleroom,fivedoubleroomsandtwosuites.4.passports5.2：
00p.m.
Task5
1.No,shedoesn’t.2.bycreditcard.3.Yes,theyare.
Task6
1.made2,fillin3.check4.keys5.overseas6.services
7.sign8.buffet9.unpleasant10.enjoy
MoreforExercises
ICBAFDGEJIH
IIBCCBBCAAAA
III.
1.Ihadareservationlastweek.
2.adoublewithafrontviewforJune12thfor3days.Isthatcorrect?
3.Wouldyoumindfillingintheformandthenshowingmeyourpassports?
4.Howwillyoubepaying,Incashorcreditcard,sir?
5.Thatroom405isonthefourthfloor.
Unit2HotelserviceandFacilities
Task1
1.theBusinessCenter2.theFrontDesk3.theShoppingArcade4.theMeetingService
5.theCashier’s6.theHousekeepingDepartment7.theFoodandBeverageDepartment
Task2
1.callsfor2.amenities3.maintenanceemployee4.TVremotecontroller5.wardrobe
6.valublesafe7.CurrencyExchange8.Theroomservice.
Task3
1.attheBusinessCenter2.oppositethebusinesscenter
3.Chinese，JapaneseandWesternfood4.attheFrontDeskaccordingtotheexchangerate.
5.from7∶00am.till10∶00pm6.NextmonthonOctober9th.
7.attheShoppingArcade8.calltheairline
Task4
1.fitnesscenter2.beautysalon3.sauna4.indoorswimmingpool.5.haveaspa
Task5:
1.fifth2.top3.annualmembership4.laundry5.Thefreezingpolicy
6.Themembership7.10%discount.8.a24-hour
Task6
1.forthefirsttime2.showhimaround3.apparatuses4.attachedto5.membership6.patient7.applicationforms8.Especially9.concerning10.remind
Task7
1.Asaclerk,youshouldtrytobekindandpatientenoughtoshowtheguestaroundandgivesomeintroduction,especiallythoselatestandmodernapparatuseswhichwillattracttheguesttohaveatry.
2.Asaclerk,youshouldbepatientandreadytoanswerallkindsofquestions.Especiallyforsomeitemsintheformconcerningsomewhattheguest’sprivacy,suchasthephonenumber,addressetc.Explainthenecessityanddon’trushatthesametime.
3.Youshouldalwaysbereadytoofferyourhelpdirectingtheguestshowtousesomefitnessapparatusandpayingattentiontoyourguestswhoseemtobethenewcomers.Whensomeoneisdoinganythingwrongordangerous,remindhimassoonaspossible.Trytobehelpful.
MoreforExercises
IACBADCDCDB
IIbadcaabbac
A.
A.barB._dininghall_C.CurrencyexchangeD.receptiondesk
E.parkinglotF.businesscenterGshoppingarcadeorsouvenirshopHlaundryservice
ImahjongroomJbilliardroom,KsaunaroomLmassageroom
MbeautysalonorbeautyparlorNfooddeliveryOTenniscourtPgym
QbadmintoncourtRswimmingpoolSsquashcourtTbowlingroom
B.1.Receptiondesk,2.businesscenter,3.Tenniscourt
4.gym,badmintoncourt,swimmingpool,squashcourt,bowlingroom
5.theShoppingArcade
III.
1.Thereisasouvenirshoponthelefthandside,whereyoumaybuysometypicalChinesegiftsthere.
2.Registeredguestscanhaveafreedipinourswimmingpool.
3.Goodevening,doyouprovidewake-upcallservicesinthishotel?
4.Ifeelpainatmyback.SoI’dliketohaveamassage.
5.Ifyouregisterthismonth,youcanget10%discount.
Chapter4FoodandDrinks
Unit1EatingOut
Task1
1.reasons2.solve3.fail,tourist
Task2
1.patience2.habits3.suggestions,apologize
Task3
1.√2.×3.√4.×5.×
Task4
1.order2.tasty3.special4.take5.enough
Task5
1.189yuan2.No.3.Bycreditcard4.Yes.
Task6
1.appetizers2.NewYorkSteak3.fish4.applepie5.beverages
Task7
1d2e3g4b5h6f7c8a9j10i
MoreforExercises
I.AACBCAACCA
II.CompletethefollowingdialoguebytranslatingtheChineseintoEnglishorally
1．MayIhavemybill？
2．I’dliketopaywitha
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