外贸英语必备语句.docx
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外贸英语必备语句
1.关于放大图片的问题
Remarks:
Ifyouwanttoseethepictureinlargerone,youcanpitchonthepictures,andusethemousetopullthecornertoextendorshortenthepicture.
2.告知客人M单号
DearHannePettersen,
Thankyouforyourreply,
IhavesentthesamplesbyDHLtoday.AndtheTrackingNo.is7938003824.
Pleasekindlytracktheseparcels.Thankyou
3.加价,订单太小的补贴
Manythanksforyourneworder,andIamsorryforlatereply.WhenIstudytheorder,Ihavesomethingneedingyourconfirmation:
1.DuetothedevaluationofUSdollarandtheincreasingofmaterialcost(美元贬值,原料加价),weareverysorry,wehavetoincrease5%basingontheoriginalprice,pleasekindlyfindnewpriceattached,andconfirmthat.thankyou.
2.becausethevolumeofyourorderisonly12.96CBM,asyousaidweshouldconsolidatethemwithanothersupplier,asyouknowthat,thecostforconsolidatedshipmentorLCLshipment(拼柜)isveryexpensive,thismakesthesmallorderbecomeverylittleprofit,inthiscase,iftheorderislessthanonefullcontainer,wehavetoaskforadditional$200allowance,hopeyoucanunderstandandacceptthat.Thankyouinadvance.
3.ThegoodscanbereadyandloadedaroundJanuary17th,thatmeanswecanshiptheorderbeforeCNY,butyoushouldsendmetheofficialorderimmediately.thanks.
4.鉴于友好的关系,不加200港杂费
Thanksforyourreply,andmuchappreciatefortheagreementofournewprice.
Regardingthesurcharge,asyouknowthecostforconsolidatedshipmentorLCLshipmentisveryexpensive,whensharethetotalcostontoeachpiece,itwouldbecomeabigburden,hopeyoucanunderstandthat(订单数量小,无利可图).However,inviewoflong-termandgoodcooperation,thistime,wewouldnotaskforadditional$200allowance.AttachedpleasekindlyfindthePIandourNEWbankinginformation,ThedeliverydatewouldbeonJAN.19th.2012,ifthereisnoproblem,pleasekindlysignbackandprocess30%depositasap,sothatwecanarrangetheproductionimmediately.Lookingforwardtoyourreply.
5.回复可以分批出,询问consignee和notifyparty是否一致
Itisnoproblem,wecanmake theseparateshipment, butaretheyshipped inone lot?
andforthesetwoshipment, the consignee andnotifypartyaresameone?
pleasekindlyconfirm.thanks.
Ontheotherhand,pleasekindlyfindsamplechargeattached,wewilladd ittotheorder'stotalamountwhenwemaketheinvoice.
Lookingforwardtoyourreply.
6.结束语
(1)Shouldyouhaveanyquestionspleasefeelfreetocontactwithme.
(2)Lookingforwardtohearingfromyousoon.
7.催货款
pleasekindlysignbackandprocess30%depositasap,sothatwecanarrangetheproductionimmediately.Lookingforwardtoyourreply.
8.样品图片及报价
Iselectsomenewandpopitemsforyourinformation, pleasekindlyfindthemattached.ifyou areinterested insome ofthem, please letmeknow,Iwillmakeaquotationforyou!
9.无法及时回复
DuetomycolleagueMichellewhodealsbusinesswithyouhasaholidayinNovember.wearesorrythatwedid'tsubmitourinformationtocheckpointswebsiteintime.Itisourignorance.Sorrytocauseyourtrouble.
10.确认大货样
Doyoureceivetheproductionsample?
Ifyes,pleasekindlyconfirmasap,thenwecanarrangeshipment.thankyou.
URGENT!
(请客人将原样寄回)
Canyousendmetheoriginalsampleofbirdcage?
itisreallyhardtomake rightcolouraccordingtothephotos,canyousendmeiturgentlytodaybyfastexpressandthenletmeknowthetrackNo.?
attached istheaddress. sincetimeisreallytightforusnow.thankyouforyourgreathelp.Verysorryforthetroublecaused.
11.请客人放心Pleaserestassuredthat
12.要求加订单
WhenIworkedoutthetotalvolumeofthisorder, itis 59.79cbm, but1x40HQcanload67cbm, inordertoavoidthewaste,canyouincreasetheqtytoreach67cbm?
Thankyou.
Atthattime, you askedus toprepaid the airfreight, thecostis $520,IthinkIhaveconfirmedthiscasewithyou, so, wewilladd $520 tothes.cofthis order.pleasekindlyconfirm.
13.天气原因, 年关将至,无法出货
Weareverysorryfordelayofshipment,maybeyoudon'tknowthat theweatherisvery badrecently,itiscoldand almostrainingorcloudy,whichlastingforabout2weeks, inthiscase, someproductsis unabletoproduce, whenwemakethe paintingforitems,thentheywillbecome rustyeasily.(产品易生锈)andfurthermore, CNYisupcoming,most workers wenthome already, ourofficewillbe closed from JAN.19thto JAN.31st, buttheworkersonlycan comebackafterLanternFestival (FEB.8th ), itis really not possible todelivery thegoods before CNY,but only theendofFEB.Wearesosorrytocausethetroubleatyourparty.(十分抱歉给你造成麻烦)pleasekindlyunderstand.Thankyou.
Very sorry to be informed from forwarder that PO#37459 can't be met the shipping date on Aug.5th because of The terrible typhoon ,
the shipment have to be put off, the new shipping date will be updated to you once available.
Hope you can understand, thank you
14.无法接受对方的还价
Thankyouforyourneworder.Asyourrequestedwehavere-calculatedthepricescarefully(认真研究你的订单),wearesosorrythat wecannotacceptyourorderfully,hereattachedisournewquotation,pleasekindlyfindit.Onlyforourlongtimegoodcooperation,wehaveofferedverygoodpricesinlastquotation.(鉴于双方的长期友好合作,这已经是最好的价格了。
)Hopeyoucouldkindlyunderstandandacceptit.
15.请款
Wehaveshippedthegoodsunder PIno.MQI-1228 today,pleasekindlyfindthefullsetofdocs(PI,IV,BL)attached(FormAwouldbesentyou2dayslater),ifthereisnoproblem,pleasekindlyprocessthebalance80%payment.thankyou.(要求付余款)
Duetothe CNYisupcoming,ourofficewillbeclosedfromJAN.18thtoJAN.31st,todayisJAN.12th,soifpossible,pleasekindlyprocessthepaymentwithinthisweek,sothatwecanreceiveitatthebeginningofnextweek,and thenwecan sendyouthe original docs before CNY,otherwiseit wouldbe delay to FEB.hopeyoucan understand.thanks.
Pleasekindlysendmethebankingsliponceyouprocessthepayment, thankyou(请付款后发水单给我们)
16.货没有全出,请款
WehaveshippedthegoodsunderPINo.MQI-1245Atoday, butverysorry that:
dueto using the corner protection, thecartonsize is much bigger thanweexpected(因为使用护脚,体积增加),so,theorderisnotloadedcompetely,
Thedetailasbelow:
itemno. orderedqty qtyshipped balance:
178.650 1350 1310 40
178.651 2244 2052 192
Verysorryfortheunthoughtful(考虑不周).the attachedistheactualIV,PL, BL,aswellasournewbankinginformation(FORMAwillbesentyouatthebeginningofnextweek).Pleasekindlyfind allofthem.Ifthereisnoproblem,pleasekindlyprocessthepaymentasap.Thankyou.
FortheCNYisupcoming,ourofficewillbeclosedformJAN.18thtoJAN.31st,todayisJAN.13th,so canyou processthepaymentwithinthisweek?
sothatwecanreceiveitearlynextweek, andthenwecan sendyoutheoriginaldocumentsbefor my holiday?
otherwiseitwouldbedelaytoFEB.Hopeyoucanunderstand.thankyou.
17.请款
HereistheoriginalBLattached.ifitisnoproblem,pleasekindlymakesuretosend thepayment today,theattachedisournewbankinginformation.
sincetimeisveryurgent,oncepayment received,Iwould sendyoutheoriginal fullsetofdocs beforeCNY.thankyouverymuch.
Lookingforwardtoreceivethebankingslip.thanks.
18.海关新规定:
拼柜必须在堆场
Thetotalvulomeofthisorderis only4.90cbm, asyouknowthecostforconsolidatedshipmentorLCLshipmentisveryexpensive,especiallythat there isnew rulefrom Chinacustoms that,alltheLCLgoodsshouldbe loaded atthe container yard atthe seaport(拼柜费用高,海关新规定),sothe cost becomehigherthanbefore, whensharethetotalcostontoeachpiece,itwouldbecomeabigburden, wehaveto askforadditional$300allowanceforthisorder,hopeyoucanunderstandthat, thankyou.
19.天气原因,产品无法做颜色
Sincetheweatherisbadinthisperiod,ThegoodsforPO#4500029879cannotbedryenough.Sothatwecannotmakethecolourandcannotpackthegoods.Ifnot,the goodswill go moldy(发霉).
20-1.讨价还价
WhenIcheckyourtargetprice,wefound they are almost50% discount,this is reallytoomuchand very hardtoaccept, Asyouknowthecostofmaterialandlabourforce haveincreasedalotinrecentyears(近些年,原料和劳动力价格增长很多). Actually,thepricewequoted are very favourable already(我们的报价已经十分的优惠),but inview of ourlongterm goodcooperation, wewouldliketo offer a betterprice(基于双方的长期友好合作,现提供一个更好的价格),please kindlyfindthe fileattached,thisisverygoodpricealready, hopethisisacceptable.
20-2.客人还价
Thankyouforyouroffer;HoweverItisimpossibleforustointroducetheseitemsinthiscompetitivemarketwiththispricing(我方无法在这样具有竞争力的市场条件下接受你方的报价).
Withtheeconomythewayitis,saleshaveslowdownagreatdeal;itisextremelydifficulttopromoteproductstocustomerswhoaretryingtosaveasmuchmoneyastheypossiblycan.Iunderstandthatwearebothinverytoughpositions(双方都是很艰苦),butkindlyunderstandthatweare tryingourbest.Weseethatthereareseveralitemswhichareverysimilartooneswearecurrentlypurchasingfromyouandotherfactories. Themaindifferenceisthatthepricesyouarequotingareovertwiceasmuchaswhatwearecurrentlypaying.
Iunderstandthatwhatwehaverequestedarepricepoints(零售价)thatarewellbelowyourquotedprices,butwemusttakeintoconsiderationtheothersimilarproductthatisinthecurrentmarketplaceandwhatourcustomersaredemandingfromustoalsobepricecompetitive(我们必须考虑现在市场上相似产品的竞争,以及我们客户的价格需求).
Pleasehelpusacceptthesepricesinorderforustomoveforwardinbuildingthefoundationforourbusinessrelationshipwith yourcompany(希望贵公司能够考虑双方之间的友好合作关系,接受我的价格).Asprevi