人力资源概述中英文习题.docx

人力资源概述中英文习题.docx

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人力资源概述中英文习题

Chapter1HumanResourceManagementGainingaCompetitiveAdvantage

1:

Competitivenessreferstothecompany'sabilitytomaintainandgainmarketshareinitsindustry.a.Trueb.False

2:

ResponsibilitiesthattheHRdepartmentissolelyresponsibleforincludealloftheseexcept

a.testing.b.laborlawcompliance.

c.outplacement.d.employmentinterviewing.

3:

Giventheimportanceofoutsourcing,oneoftheleastimportantrolesthatHRMcanplaytodayisthatofastrategicpartner.a.Trueb.False

4:

WhichoftheserolesrequirethatHRMhelptransformorganizationstomeetthenewcompetitiveconditions?

a.Strategicpartnerb.Employeeadvocate

c.Changeagentd.Administrativeexpert

5:

Whichofthesereferstothepracticeofprovidingemployeeson-lineaccesstoinformationaboutHRissuesandchoices?

a.Strategicdesignb.Self-service

c.Outsourcingd.Personneladministration

6:

WhichoftheseisthecompetitivechallengethatcompanieswillfaceinthenextdecadethatwillincreasetheimportanceofHRmanagementpractices?

a.Thechallengeoflowperformanceworksystemb.Thechallengeoftheoldeconomy

c.Thechallengeofsustainabilityd.Thelackofcompetitiveenvironmentchallenge

7:

SHRM,theworld'slargesthumanresourcemanagementassociation,provideseducationandinformationservices,conferencesandseminars,governmentandmediarepresentation,andonlineservices.

a.Trueb.False

8:

Unfortunately,competitionforlaborisnotinfluencedbythenumberandskillofpersonsavailableforfull-timework.a.Trueb.False

9:

_______referstothecreativity,productivity,andserviceprovidedbytheemployees.

a.Empoweringb.Intellectualcapital

c.E-businessd.Psychologicalcontract

10:

Occupationswithlargestjobgrowthincludealloftheseexcept

a.registerednurses.b.waitersandwaitresses.

c.foodpreparationandserviceworkers.d.computeroperators.

11:

Alearningorganizationembracesacultureoflifelonglearning,enablingallemployeestocontinuallyacquireandshareknowledge.a.Trueb.False

12:

DownturnsintheUSAeconomychangesexpectationsforpsychologicalcontractsofemploymentby:

a.increasingemployees'demandforlifetimejobsecurity

b.decreasingemployers'demandforexcellenceincustomerservice

c.increasingemployees'responsibilitiestoself-managetheirownworkcareers

d.decreasingtheuseofalternativeworkarrangementsandnon-traditionalworkers

13:

Physiologicalcontractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeforthesecontributions.a.Trueb.False

14:

________and_______hasmadethenotionofaforty-hourworkweekobsolete.

a.Theserviceeconomy;thedomesticcompetitiveenvironment

b.Theserviceeconomy;thelowperformanceworksystem

c.Thelowperformanceworksystem;theteamworkenvironment

d.Theglobalizationoftheworldeconomy;thedevelopmentofe-commerce

15:

Thebalancescorecarddiffersfromtraditionalmeasuresofcompanyperformancebyemphasizingthatthecriticalindicatorschosenarebasedonthecompany'sbusinessstrategyandcompetitivedemands.

a.Trueb.False

16:

Whichofthesegivesmanagersanindicationoftheperformanceofacompanybasedonthedegreetowhichstakeholderneedsaresatisfied?

a.Thebalancedscorecardb.Thehigh-performanceworksystemchallenge

c.Outsourcingd.AHumanResourceInformationSystem

17:

___________isacompanywideefforttocontinuouslyimprovethewayspeople,machine,andsystemsaccomplishwork.a.Alternativeworkarrangementb.Jobdesign

c.TQMd.Managingdiversity

18:

CorevaluesofTQMinclude:

a.everyemployeeinthecompanyreceivestraininginquality

b.managersmeasureprogresswithfeedbackbasedondata

c.methodsandprocessaredesignedtomeettheneedsofinternalandexternalcustomers

d.allofabove

19:

TheISO9000:

2000standardsweredevelopedbytheInternationalorganizationforstandardizationinGeneva,Switzerland.a.Trueb.False

20:

Whichoftheseincludespersonsactivelyseekingemployment?

a.Distributedworkforceb.Externallabormarket

c.High-performanceworksystemsd.Internallaborforce

21:

Thelaborforceofcurrentemployeesandpersonsactivelyseekingemploymentisreferredtoastheexternallaborforce.a.Trueb.False

22:

Itisprojectedthatby2012theworkforcewillbe80percent_______.

a.blackb.Asian

c.Hispanicd.white

23:

"Traditionalists"employeesbornbetween1925and1945,tendtobecomfortablechallengingthestatusquoandauthority.a.Trueb.False

24:

Theeffectivemanagementofaculturallydiverseworkenvironmentyieldscompetitiveadvantagetoacompanybecause:

a.ofcostdifferencesindoingagoodversuspoorjobofintegratinguniquepeopleintotheorganizationalfamily.

b.thosecompanieshavingthebestreputationsformanagingdiversitywillalsoattractthepremiumfemaleandminoritytalent.

c.heterogeneousproblem-solvinggroupsgeneratebetterdecisionsandsuperioranalysesofcriticalbusinessissues.

d.allofthese

25:

Overthepast25years,alloftheseareasoflegalenvironmenthaveinfluencedHRMexcept:

a.equalemploymentopportunitylegislation.b.employeespayandbenefits.

c.employeecompetitionlegislation.d.jobsecurity

26:

Ethical,successfulcompaniescanbecharacterizedbyallbutwhichoftheseprinciples?

a.Intheirrelationshipswithcustomers,vendors,andclients,thesecompaniesemphasizetheirownbenefits.

b.Employeesassumeresponsibilityfortheactionsofthecompany

c.Theyhaveasenseofpurposetheemployee'svalueanduseintheirday-to-dayworkd.Theyemphasizefairness.

27:

Whichofthesemaximizesthefitbetweenthecompany'ssocialandtechnicalsystems?

a.Contingencyworksystemb.High-performanceworksystem

c.InternalandExternallaborforcesystemsd.Progressivedisciplinesystem

28:

Useofnewtechnologyneedstobesupportedbyspecifichumanresourcepracticeswhichincludes;

a.employeesreceiveformalperformancefeedback.

b.rewardsandcompensationandlinkedtocompanyperformance.

c.employeeschooseorselectnewemployeesorteammembers.

d.allofthese

29:

Asystemusedtoacquire,store,manipulate,analyze,retrieve,anddistributedinformationrelatedtothecompany'shumanresourcesiscalleda（n）:

a.HRIS.b.progressivedisciplinesystem.c.IRS.d.contingentworkforcesystem.

30:

WhichoftheseisamajordimensionofHRMpracticescontributingtocompanycompetitiveness?

a.Compensatinghumanresourcesb.Acquiringandpreparinghumanresources

c.Managingthehumanresourceenvironmentd.Allofthese.

Chapter3TheAnalysisandDesignofWork

1:

Ifacompanywantstocompeteviaaninnovationstrategy,itneedstomaximizeefficiencyandcoordination.A.Trueb.False

2:

Strategyimplementationisthewaythestrategicplangetscarriedoutinactivitiesoforganizationalmembers.a.Trueb.False

3:

_______istheprocessofanalyzingthetasksnecessaryfortheproductionofaproductorservice.

a.Work-flowdesignb.Organizationalstructure

c.Centralizationd.Departmentalization

4:

Theconceptoforganizationstructurereferstotherelativelystableandformalnetworkofverticalandhorizontalinterconnectionsamongjobsthatconstitutetheoverallorganization.a.Trueb.False

5:

Departmentalizationaretheactivitiesthatmembersofaworkunitengageintoproduceagivenoutput.a.Trueb.False

6:

Thefinalstageintheworkflowanalysisisto:

a.identifytheinputsusedinthedevelopmentoftheworkunit'sproduct.

b.examinetheworkprocessesusedtogeneratetheoutput.

c.specifythestandardsforthequantityandqualityofoutputs.

d.identifyanoutputorsetofoutputs.

7:

Thefinalinputinthework-flowprocessarehumanskillsandeffortsnecessarytoperformthetasks.

a.Trueb.False

8:

Departmentalizationreferstothedegreetowhichdecision-makingauthorityresidesatthetopoftheorganizationalchartasopposedtobeingdistributedthroughoutlowerlevels.a.Trueb.False

9:

__________referstothedegreetowhichworkunitsaregroupedbaseduponfunctionalsimilarityoronsimilarityofworkflow.a.Centralizationb.Decentralization

c.Organizationalstructured.Departmentalization

10:

Twoofthemostcriticaldimensionsoforganizationstructurearecentralizationanddecentralization.

a.Trueb.False

11:

Afunctionalstructureemploysafunctionaldepartmentalizationschemewithrelatively:

a.highlevelsofdecentralization.b.highlevelsofcentralization.

c.lowlevelsofcentralization.d.highlevelsofself-sufficient,semi-autonomousorganizationalunits.

12:

___________combineaworkflowconfigurationschemewithrelativelylowlevelsofcentralization.

a.Divisionalstructuresb.Productdifferentiationsc.Organizationalstructures

d.Functionalstructurese.Structuralconfigurations

13:

Whichoftheseis（are）mostappropriateinunstable,unpredictableenvironments?

a.Geographicstructureb.Clientstructure

c.Productstructured.Allofthese.

14:

______referstotheprocessofgettingdetailedinformationaboutjobs.

a.Jobdesignb.Jobanalysis

c.Jobspecificationd.Jobdescription

15:

Theprocessof___________involvesassessingtherelativedollar-valueofeachjobtotheorganizationtosetupinternallyequitablepaystructures.a.structureconfigurationb.humanresourceplanningc.workredesignd.jobevaluation

16:

A______isalistoftheknowledge,skills,abilities,andothercharacteristicsthatanindividualmusthavetoperformthejob.a.jobdescriptionb.performanceappraisal

c.jobspecificationd.jobanalysis

17:

Wh