英语回复往来邮件格式修改版.docx

英语回复往来邮件格式修改版.docx

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英语回复往来邮件格式修改版

第一篇：

英语回复往来邮件格式

GeneralinquiryDear__________,

Weareinterestedinyourproductof__________inaquantityof__________.

Pleasesendusdetailsofyourproductspecificationsandpricetermsforshipmenttotheportof__________bythewayof__________.

Welookforwardtohearingfromyousoon.

Sincerely,

Replytosupplier'squotationDear__________,

Thankyouforyourmessagedated__________

Pleasesendusdetailsofyourproductspecificationsandpricetermsforshipmenttotheportof__________bythewayof__________.

Wearelookingforwardtoyourreply.

Sincerely,

__________

GeneralQuotationDear__________,

WeunderstandfromyourinformationpostedonAthatyouareinthemarketfor__________.

Wearea__________companyspecializinginexporting__________.Weaccordinglymakethefollowingoffer:

1.ProductName:

__________2.Packing:

__________3.Quantity:

__________4.Price:

__________5.Payment:

__________6.Shipment:

__________

Ifanyofourproductsareofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.

Welookforwardtohearingfromyousoon.Replytobuyer'sinquiryDear__________,

Thankyouforyourinquirydated__________regarding__________.

Pleasefindthedetailedproductinformationasfollows:

ProductDescription:

__________Specifications:

__________Packaging:

__________Price:

__________Paymentterms:

__________

Welookforwardtohearingfromyousoonandprocessingyourfirstorder.

Sincerely,

Sincerely,IntroducenewproductstooldcustomerDear,

WehaverefreshedouronlinecatalogatHttp:

//$!

{object.domain},andnowitcoversthelatestnewproducts,Itcoversthelatestnewproductsavailablefromstock.

Webelievethatyouwillfindsomethingattractivetoourproductline.Onceyouhavehadtimetostudythesupplement,Ifyouareinterestedinanyproductplsdonothesitatetoletusknow.Wewouldbeveryhappytosendyousamplesforcloseinspection.

Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.

Sincerely,

Replynewbuyers'firstemail$!

object.salesname

$!

object.feedbackDear,

#if（$!

object.draftDateStr）Wehavereceivedyourletterof$!

object.draftDateStrshowingyourinterestinourcompleteproductinformation.

#endOurproductlinesmainlyincludehighquality$!

object.memberCategoryNameproducts.Togiveyouageneralideaofthevariouskindsof$!

object.memberCategoryNamenowavailableforexport,wehaveenclosedacatalogueandapricelist.YoumayalsovisitouronlinecompanyintroductionatHttp:

//$!

{object.domain}whichincludesourlatestproductline.

Welookforwardtoyourspecificspecificationsandhopetoworktogetherwithyouinthefuture.

Sincerely,$!

object.salesname

$!

object.feedback

系

创建者

统

FirstContactemailDear,

#if（$object.customerCategoryName）WelearnfromAthatyouareinthemarketof$!

object.customerCategoryName.Wewouldliketotakethisopportunitytointroduceourcompanyandproducts,withthehopethatwemayworkwithBrightIdeasImportsinthefuture.

#endWeare

a

joint

venture

specializingand

inexport

theof$!

object.memberCategoryName#if（$!

object.customerCategoryName）$!

object.customerCategoryName#end.Wehaveenclosedourcatalog,whichintroducesourcompanyindetailandcoversthemainproductswesupplyatpresent.YoumayalsovisitouronlinecompanyintroductionatHttp:

//$!

{object.domain}whichincludesourlatestproductline.

Shouldanyoftheseitemsbeofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.

Wearelookingforwardtoyourpromptreply.

Sincerely,

$object.salesnameReplybuyer'sinquiryforproductdetailsDear,

#if（$object.draftDateStr）Thankyouforyourinquiryof$!

object.draftDateStr.

#endWe'veenclosedthephotoanddetailedinformationoftheproductforyourreference:

Product:

Specification:

Package:

Price:

Payment:

Adiscountof1%willbeallowedifquantitiyisover1,000pcsofindividualitems.PaymentistobemadebyirrevocableL.Catsight.

Welookforwardtoreceivingyourfirstorder.

Sincerely,$!

object.salesname

第二篇：

外贸邮件回复

收到客户询盘时的回复：

Dearsir,

WeherebyacknowledgereceiptyourinquiryofXX,（products）andijustgottheinformationfromourproductiondepartment,thesestandardisavailableforus.andthenowplscheckthequotationbelow:

Thespecificationyourequired:

Thelength:

Thediameter:

Thematerial........

Theprice:

XXusd/pesFOB（tianjin）

Ihopethisistheoneinyourfavor,Asaexperiencedcompany（ISO9001:

2000）intheXXfiledformorethan20years.andwetaketheopportunityseriouslytocooperatewithyou.ifyouhaveanyquestions,plsfeelfreetocontactme.iwilltrymybestThanksandregards

签名

客户询盘模糊，向客户询问规格

Dearsir,

ThanksforyourinquiryofourXX（products）.ondec.10th.andweareinXXfiledformanyyears,soweareconfidentwecandoit.butthespecificationsyougivenisstilllack.suchasthediameter,meterial,quantityandsoon.....,soplscanyousendusthedetails?

thedrawing（cad）isok.Afterweconfirmed,wearehappytoprovideyouwithourgoodqualityandcompetitiveprice.Lookforwardyoursoonestreply,Thanksandregards

签名

针对客户的讨价还价的回复

Dearsir,

Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,youknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.

Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebesticandoforyou.

Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimportantisthequality,ithink.

Ifyouanycomments,plsletmeknow.ThanksandregardsAngela

这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦

应对客户的迟迟不回复的邮件:

Dearsir,

Didyoureceiveourquotationondec12th?

andnoreplyfromyou.iwaswaitinguntilallthecolleagueslefttheoffice.Maybeyouareverybusy.

Soplscanyoutakesometimetogivemeareply?

andkindlygivemesomeadviceonXX（products）

LookforwardyourreplyThanksandregardsAngela

面对客户迟迟不回复

Dearsir,

Howareyouthesedays?

IamangelafromXXcompany,hopeyoustillrememberme.yousentusainquiryofXXproducts.Andwequotedforyouondec12th.

Canyousendmeareplywhichcanstatedyouradvice?

youknowweusuallykeepourclient’sdataandadviceintheachives,sothatwemakespecialanddivideplanandscheduleforeachclient.

Atthesametimewecanimproveourserviceaccordingtothem,ifthere’ssomefaultandinourworks.

Soplstakeafewtimetotellmesomeadviceonourbusiness.ok?

thanksverymuch.

针对报价了不回复的

Dearsirormadam,

Hopeyoustillrememberme,isentyouquotationforXX（products）onXX（date），wellmaybeyouareverybusy,andiunderstand.

Ireviewyourwebsitverycarefully,andhavemuchintereststomakeastartforourcooperation,toprovidethebestspecialservice.

Couldyougivemesomeadvicesothatwecandobetter

Bestregards

1、thereforwealwaysputthequalityasthefirstconsideration因此我们总是把质量放在第一位的

2、wouldittoomuchtoaskyoutorespondmyquestionbytomorrow?

可以请你在明天以前回复吗

3、thepricewegiveisalmostreachourbottomline我们所给的价钱已经接近我们的底线了

4、thevalidityofthequotationisaboutthe10days报价的有效期大概是十天左右

5、moreoverwekeepthepriceclosetothecostsoftheproduction.再说，我们的价格已经接近生产费用的边缘

1、willyoukindlytellthequantityyourequiresoastounableustosortouttheoffers?

为了方便我们报价，你能告知数量吗，

2、youshouldtakethequalityintoconsideration你必须考虑到质量问题

3、wemayreconsiderourofferifyourorderisbigenough如果你们数量足够大的话，我们可以重新考虑价格

4、i’dliketotellyouwhatithinkaboutthat我想告诉你一些我的想法

5、butconsiderthequality,ourpriceisquitereasonable.但是考虑到质量，我们的报价是很合理的

一些实用英语系列：

收到来信：

1、ihavejustreceivedyourkindletter.

2、iwasveryhappy/glad/delighted/pleasedtoreceiveyourletteryesterdaymorning.

3、yourkindletterofsaturdayarrivedthismorining久未通信：

1、plspardonmelonginwritingtoyou

2、imustapologizefornothavingwrittentoyoupreviously

未及时回信

1、iapologizeforthedelayinmyreply

2、iapologizeforbeingadaylatewiththedelayreplytoyou

3、havinglostyourlastemail,ihavenotbeenabletoreplysooner久无音信：

1、ihavenotheardawordyouforalongtime

2、therehasbeennonewsfromyouforages

3、Asihavenotheardofyouforlong,ifeelanxious表示歉意难过：

plsacceptmysincerestapologiesfortheinconvenienceifearwecausedyou遇到不好的事情

1、ihavedeeplygrievedtohearthedeathofyourfather

2、iwasmostdistresstolearnfromyourletteroftheillnessofyourfather

谈谈开发信的事情

还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵

其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

发开发信要先找邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是用各国邮箱的后缀（自己搜一下，太长了不好发上来）和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。

比如我们的产品水井管在沙特等中东产石油的地方用的多，那么就那些国家的公共邮箱后缀，搜出来比较多。

其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。

所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信，而且还被人讨厌，看都没看就删了。

有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点的开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几周几个月时不时的骚扰一下。

要用不同的版本，要不发一样的，看不看都删了，没什么新意。

我开发信的内容很大众化就不贴上来了。

呵呵

还有一点是开发信得主题，反正我不喜欢什么howareyou，Hi，myfriend，什么的，就用产品名称，或者用RE：

貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是yourwaterneedtreatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细catalog什么的。

当然可能是运气什么的

发开发信需要坚持，不要没有效果就放弃然后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。

所以那句话叫什么来着广撒网才能网大鱼。

前辈的话是有道理的。

有时间我整理一下自己的邮件或者用的好的黄页再分享给大家，呵呵先写到这吧，有时间再写，不能一下午光更新，呵呵

spokenEnglish

）Ｓomethingwentwrong.情况不妙啊（出了问题/麻烦）.内似的表达有:

"Thereissomethingwrongwithsth".什么出了麻