英语回复往来邮件格式修改版.docx

1、英语回复往来邮件格式修改版第一篇：英语回复往来邮件格式General inquiry Dear _, We are interested in your product of _in a quantity of _. Please send us details of your product specifications and price terms for shipment to the port of _ by the way of_. We look forward to hearing from you soon. Sincerely, Reply to suppliers quo

2、tation Dear _, Thank you for your message dated_ Please send us details of your product specifications and price terms for shipment to the port of _ by the way of _. We are looking forward to your reply. Sincerely, _ General Quotation Dear_, We understand from your information posted on A that you a

3、re in the market for _. We are a _company specializing in exporting_. We accordingly make the following offer: 1. Product Name: _ 2. Packing: _ 3. Quantity: _ 4. Price: _ 5. Payment: _ 6. Shipment: _ If any of our products are of interest to you, please let us know. We will be happy to give you a qu

4、otation upon receipt of your detailed requirements. We look forward to hearing from you soon. Reply to buyers inquiry Dear_, Thank you for your inquiry dated _regarding_. Please find the detailed product information as follows: Product Description: _ Specifications: _ Packaging: _ Price: _ Payment t

5、erms: _ We look forward to hearing from you soon and processing your first order. Sincerely, Sincerely, Introduce new products to old customer Dear, We have refreshed our online catalog at Http:/$!object.domain, and now it covers the latest new products, It covers the latest new products available f

6、rom stock. We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection. We will keep you informed on ou

7、r progress and look forward to hearing from you. Sincerely, Reply new buyers first email $!object.salesname $!object.feedback Dear, #if($!object.draftDateStr) We have received your letter of $!object.draftDateStr showing your interest in our complete product information. #end Our product lines mainl

8、y include high quality $!object.memberCategoryName products. To give you a general idea of the various kinds of $!object.memberCategoryName now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:/$!object.domain which inclu

9、des our latest product line. We look forward to your specific specifications and hope to work together with you in the future. Sincerely, $!object.salesname $!object.feedback 系创建者 统 First Contact email Dear, #if($object.customerCategoryName) We learn from A that you are in the market of $!object.cus

10、tomerCategoryName. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. #end We are a joint venture specializing and in export the of $!object.memberCategoryName#if($!object.customerCategoryName) $!objec

11、t.customerCategoryName#end. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:/$!object.domain which includes our latest product line. Should any of these items be of inte

12、rest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We are looking forward to your prompt reply. Sincerely, $objec t.salesname Reply buyers inquiry for product details Dear, #if($object.draftDateStr) Thank you for your inquiry of $!ob

13、ject.draftDateStr. #end Weve enclosed the photo and detailed information of the product for your reference: Product: Specification: Package: Price: Payment: A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable L.C at sight. We look

14、forward to receiving your first order. Sincerely, $!object.salesname 第二篇：外贸邮件回复收到客户询盘时的回复：Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: T

15、he specification you required: The length: The diameter: The material . The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any q

16、uestions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,me

17、terial,quantity and so on.,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复Dear sir, Sorry for my late reply,i discuss with our bos

18、s for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope th

19、at if you have the will to cooperate,pls dont just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on

20、 dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy. So pls can you take some time to give me a reply?and kindly give me some advice on XX(products) Look forward your reply Thanks and regards Angela 面对客户迟迟不回复Dear sir, How are you these days

21、?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th. Can you send me a reply which can stated your advice?you know we usually keep our clients data and advice in the achives,so that we make special and divide plan and schedul

22、e for each client. At the same time we can improve our service according to them,if theres some fault and in our works. So pls take a few time to tell me some advice on our business.ok?thanks very much. 针对报价了不回复的Dear sir or madam, Hope you still remember me,i sent you quotation for XX(products)on XX

23、(date)，well maybe you are very busy ,and i understand. I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service. Could you give me some advice so that we can do better Best regards 1、therefor we always put the quality as the

24、 first consideration 因此我们总是把质量放在第一位的 2、would it too much to ask you to respond my question by tomorrow? 可以请你在明天以前回复吗 3、the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了 4、the validity of the quotation is about the 10days 报价的有效期大概是十天左右 5、moreover we keep the price close to the costs

25、 of the production. 再说，我们的价格已经接近生产费用的边缘 1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 为了方便我们报价，你能告知数量吗， 2、you should take the quality into consideration 你必须考虑到质量问题 3、we may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格4、i d like

26、to tell you what i think about that 我想告诉你一些我的想法 5、but consider the quality ,our price is quite reasonable. 但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信： 1、i have just received your kind letter. 2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning. 3、your kind letter of saturday arri

27、ved this morining 久未通信： 1、pls pardon me long in writing to you 2、i must apologize for not having written to you previously 未及时回信 1、i apologize for the delay in my reply 2、i apologize for being a day late with the delay reply to you 3、having lost your last email ,i have not been able to reply sooner

28、久无音信： 1、i have not heard a word you for a long time 2、there has been no news from you for ages 3、As i have not heard of you for long,i feel anxious 表示歉意难过： pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情 1、i have deeply grieved to hear the death of your father 2、

29、i was most distress to learn from your letter of the illness of your father 谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。发开发信要先找邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是用各国邮箱的后缀（自己搜一下，太长了不好发上来）和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。比如我们的产品水井管在沙特 等中东产石油的地方用的多

30、，那么就那些国家的公共邮箱后缀，搜出来比较多。其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信，而且还被人讨厌，看都没看就删了。有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点的开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几周几个月时不时的骚扰一下。要用不同的版本，要不发一样的，看不看都删了，没什么新意。我开发信的内容很大众化就不贴上来了。呵呵还有一点是开发信得主题，反正我不

31、喜欢什么how are you，Hi，my friend，什么的，就用产品名称，或者用RE：貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是your water need treatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细catalog 什么的。当然可能是运气什么的发开发信需要坚持，不要没有效果就放弃然后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。所以那句话叫什么来着 广撒网才能网大鱼。前辈的话是有道理的。有时间我整理一下自己的邮件或者用的好的黄页再分享给大家，呵呵先写到这吧，有时间再写，不能一下午光更新，呵呵spoken English ）omething went wrong.情况不妙啊(出了问题/麻烦). 内似的表达有:There is something wrong with sth.什么出了麻