电子商务消费者权益保护中英文对照外文翻译文献.docx

电子商务消费者权益保护中英文对照外文翻译文献.docx

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电子商务消费者权益保护中英文对照外文翻译文献

电子商务消费者权益保护中英文对照外文翻译文献

（文档含英文原文和中文翻译）

ConsumerProtectioninElectronicCommerce:

SomeRemarksontheJordanianElectronicTransactionsLaw

EmadAbdel

Electroniccommercechangesthewaytheworldisconductingbusiness.Itoffersenormouspotentialforaccessingtonewmarketsandtransactingbetweenpartieswhomayhavehadnopreviouscontactorknowledge.Withthismodernkindoftrade,transactionsmightevenbeformedbytheinteractionwithorbetweenintelligentsoftwareapplicationswithoutanydirectawarenessorinterventionofthehumanusers.

Electroniccommercemayalsogeneratemanyconsumerandlegalchallengesespeciallyregardingtheitbetweenlawandtechnology.Thelawisnotjustwordsonapieceofpaper,butitmightplayanactiveroleinbuildingconfidenceine-commerce,encouragingefficientbusinesspractices,andenhancingthecommercialflourishinthenetworkedenvironment.Itisquitepossiblehoweverthatthelawmightcontributeinshakingthetrustine-commerceandunderminingthesecurityandreliabilityoftheonlineenvironment.

Itcanbesaidthatthesuccessofe-commerceinanycountrydependsprimarilyonthepredictabilityandsuitabilityofthelegalframeworkandwhethersuchframeworkcopessensiblywiththeneedsofonlineconsumers.Fore-commercetoreachitsfullpotential,consumersmusthaveeffectiveprotectionwhenshoppingontheInternet,andtheyhavetofeelthattheirdataandtransmissionsareadequatelysafeguardedandauthenticated.Otherwise,theresultswillbelessandlessconvincingsinceindividualswillbelesswillingtoengageintheuniverseoftheelectroniccommerce,andhence,e-commercewillnotflourishanditsgrowthwillbestifled.

Likeothercountries,Jordansoughttobenefitfromtheadvantagesandunprecedentedopportunitiesofe-commerce.Toachievethisgoal,considerableeconomicandlegislativereformsweremadeduringthelastdecadetobringtheJordanianmarketintoconformitywiththeglobaleconomyandshifttheJordanianeconomyfromprotectedformofeconomytothemarketone,wherethecompetitionpracticesandliberationofgoodsandservices’pricesarefreed.In2001,JordanenactedtheElectronicTransactionsLawNo.85whichwaslargelybasedontheUNCITRALmodellawonelectroniccommerce.Thislawhasrecognizedelectronictransactionsandsignaturesandplacedthemonequalfootingwiththeirpapercounter-parts.Furthermore,Jordansignedandaccededtomanytreatiesandagreementsatinternational,American,andEuropeanlevelstocreateafavourablee-commerceclimateandmeetthestandardsofinternationaltrade.

AftersuchchangesandinthelightoftheJordanianmembershipinmanyinternationalagreements,thepressingquestionthatneedstobeaddressediswhetherornottheJordanianlawofelectronictransactionsdealsappropriatelywiththechallengesofe-commerceinawaythatstrikesabalancebetweenbusinessinterestsandtheneedtoprotectconsumerrights.Inotherwords,doestheElectronicTransactionsLawinJordanofferthenecessaryguaranteeforasecureonlinecommerce?

Thisquestionwillthereforebethesubjectmatterofthispaper.

TheProtectionofOnlineConsumersinJordan

Althoughe-commerceisgrowingatadramaticrate,therearestillareasofconcernthatneedtobeaddressedadequatelybythelegislationinordertopromotetrustine-commerceandremoveanybarrierstoitsfulldevelopment.Suchareasofconcernrevolveinonewayoranotheraroundtheissuesofconsumerprotection,privacy,anddataprotectioninanonlineenvironmentwherethecontractingpartieshardlyknoweachother,andinwhichelectroniccommunicationsarerarelysubjecttodirecthumanreview.

OnlineconsumersmaynotusetheInternettomakepurchasesiftheyfindthattheydonothaveaclearprotectionfromunfaircontractualtermsorthattheirrightsofprivacyandtransparencyarenotcomprehensivelyguaranteed.Therefore,itcanbearguedthatthelackofproperlegislationmaynotonlyshakeconsumerconfidenceinonlinecommerce,butitmightalsothreatentheexpansionandprofitabilityofe-commerce.Itisclearthenthattheconsumerprotectionine-commerceisbasedonseveralrightssuchastherightoffullinformation,therightofprivacy,therighttowithdrawfromthecontractwithoutpenalty,andtherighttohaveeffectiveprotectionfromunfaircontractualconditions.

LetusnowexplorethewayinwhichtheElectronicTransactionsLawdealswithsuchrightsanddeterminewhetherornotthislawgivesdueattentiontoconsumerprotectioninanonlineenvironment.Letusfurtherpermitandencouragedebateofwhatsuchlawshouldbeinordertoenhancelegalcertaintyaswellasincreaseconfidenceine-commerceinJordan.

TheRightofFullInformation

Inordertoprotectonlineconsumersandboosttheirconfidence