实用销售英语.docx

实用销售英语.docx

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实用销售英语

售货员向顾客打招呼

May

I

help

you?

Can

I

be

of

any

assistanceto

you?

Howmay

Ihelpyou?

What

can

I

do

for

you?

Can

I

help

you

find

something?

Is

something

waiting

on

you?

Is

there

anything

I

can

help

you

with?

售货员向顾客提供帮助

There

is

a

mirror

over

there.

The

changing

room

is

over

there.

If

you

need

help,I'll

be

right

here.

Just

call

me

if

you

need

any

help.

My

nameis...

IfIcanbeofany

help,justletmeknow.

售货员可能对顾客提出的问题

What

kind

are

you

looking

?

Would

you

like

to

have

any

particular

brand?

Do

you

have

something

specific

in

mind?

What

size,

please?

What

colour

would

you

like?

Are

you

looking

for

any

special

colour?

What

pattern

would

you

like?

What

material

do

you

prefer?

How

doyou

think

of

the

design?

把货物递给顾客

This

is

just

your

size.

I've

got

the

colour

you're

looking

for.

I've

got

exactly

what

you

need.

May

I

recommend

this

new

design

toyou?

That's

on

sale

today

问顾客是否还要别的东西

Do

you

need

anything

else?

Whatelse

can

I

do

for

you?

Is

there

anything

else

I

can

interest

youin?

Do

you

need

anything

to

go

with

that?

Is

there

anything

else

I

can

get

for

you?

Is

there

anything

I

can

help

you

with?

在百货店里寻找要买的东西

Wheredoyouhaveties?

Where

is

the

men's

clothing

department?

Whereistheladies'wear?

Where

is

the

shoe

department?

Where

can

I

find

childern's

clothes?

Is

there

a

public

rest

room

here?

Where

is

the

book

corner?

I'am

looking

for

the

stationery

section

Do

youcarry

Nikebags?

What

sort

of

accessories

do

youhave?

在百货商店里买东西

I

want

to

buy

a

white

shirt

I'm

looking

for

some

wool

sweaters

I'd

like

to

buy

some

ties

I

want

to

buy

bathing

suit

I

don't

know

my

size

Would

youmeasure

my

waist,please?

I

need

a

belt.

I

need

a

pair

of

socks.

I

need

somejeans

I'm

looking

for

somegiftsformywife.

I

need

something

for

myhusband.

当您只想看而不想买时

I'amjustbrowsing

Thankyou.Iamjustlooking.

Justlooking

I'll

look

aroundsomemore.

I'll

try

someotherplace,thank

you

very

much.

在商店里挑选商品

I'dliketoseesomeskirts.

Pleaseshowmesometies.

Can

you

show

me

that

one

in

the

case?

I

like

that

one

would

you

show

it

tome?

顾客在商店里可能提的问题

Do

you

have

this

in

black?

May

I

see

some

dark-blue

ones?

May

i

see

some

others

in

a

different

colour?

What

other

colours

do

you

have?

Don't

you

have

any

plain

colour

ones?

Do

you

have

any

other

design?

Do

you

have

this

jacket

in

a

smaller

size?

Do

you

have

something

just

a

bit

bigger?

Do

you

have

this

in

size

11?

Have

you

got

more

expensive

ones?

Have

you

got

anything

cheaper?

Will

you

show

me

one

with

a

better

quality?

Is

this

bag

strongly

made?

Is

it

shrink

proof

?

What'sitmadeof?

What

kind

of

leather

is

it?

Do

you

have

any

100

percent

silk

dresses?

Do

you

have

any

wool

ties?

Is

the

fabric

silk?

Do

you

have

gold

accessories?

Is

this

ring

made

of

gold?

当赌客要试衣服时

Iwould

like

to

try

these

shoes

on

do

you

mind

if

i

try

it

on

?

may

i

try

this

suit

on

?

where

is

the

fitting

room?

how

many

items

can

i

take

intothedressingroom?

怂恿顾客买东西

it

will

go

with

just

about

anything.

That

suits

you

very

well.

That

looks

great

on

you.

this

is

you.

that's

your

size.

that's

very

flattering.

that

really

flatters

your

figure.

this

one

ismore

durable

than

that

one.

that's

the

most

popular

brand.

this

is

good

for

the

price.

that

is

very

reasonable.

it's

agood

buy.

this

style

has

just

come

onrto

the

market.

these

are

on

sale.

砍价

it's

awfully

expensive.

Don't

you

have

cheaper

ones?

Please

show

me

some

less

expensive

ones?

Can

you

make

it

alittle

cheaper?

Isthat

your

last

price?

Can't

you

come

down

just

a

bit

more?

I'll

buy

it

if

it's

50.

I'll

buy

them

all

together

if

you

give

meadiscount.

当某商品无法提供时

Sorry,we

don't

have

that

in

your

size.

We

don't

have

the

colour

you

like.

sorry,but

weareoutofthat

kind

of

ties.

We

don't

have

any

woolen

ones,would

youliketoseesome

cotton

ones?

当顾客对商品不满意时

Thisjacket

doesn't

fit

me.

it

seems

to

be

alittle

too

big.

idon'tlike

the

colour.

it's

too

big.

it's

too

loose.

it's

too

small.

it's

too

tight.

it'stooexpensive.

顾客询问售货员应以哪种方式付款

isit

on

sale?

will

it

beon

sale

soon?

can

you

hold

it

for

me

?

do

you

take

credit?

can

i

apply

for

a

credit

card?

要求将所购商品包装好

would

you

please

gift

wrapthat?

canigetifwrapped?

may

i

get

this

giftwrapped?

isthere

acharge

for

gift

wrapping?

check

out.

let

me

ring

that

up

for

you.

Mind

your

steps!

欢迎光临!

Welcome!

我可以为您服务吗?

Hello,MayIhelpyou?

给您买还是给别人买?

Isitforyouorforothers?

给男孩还是女孩?

Forboyorgirl?

他/她多大了?

Howoldishe/she?

这边有很多款，你自己可以挑选，看看有没有自己喜欢的。

It'salotofstyleshere,youcanpickoutyourself,checkth

eseout,whichisyourfavorite?

请问想买T恤还是牛仔裤?

Excuseme,wouldyoulikeT-shirtor

jeans?

这件您喜欢吗?

Doyoulikethisone?

/Howaboutthisone?

您喜欢这个款式吗?

Doyoulikethisdesign?

您喜欢什么颜色?

Whatcolordoyoulike?

我们有红色、浅蓝和白色。

Wehavered,lightblueandwhite!

这个颜色怎么样?

Whataboutthiscolor?

您穿多大型号?

Whatisyoursize?

我找一件给您试试好吗?

MayIpickonethatyoucanfiton?

您可以试试。

Youcantryiton!

这个尺码穿得合身吗?

Isthis

size

fit

you?

/

Isthis

yoursize?

试衣间在那里。

The

fitting-room

isover

there!

请随我来。

Pleasefollow

me!

这件衬衣配你的裤子。

This

shirt

can

match

your

pants.

这件看起来很好!

Thisonelooksgood!

合适吗?

Doesit

fit?

它非常适合您。

Itfitsyouverywell.

您穿着真漂亮。

You

look

beautiful

in.

大号现在没货了。

Queen-size

is

not

stored

now!

明天下午能到。

It's

available

tomorrow

afternoon.

这款很受欢迎。

This

design

ispopular.

它很畅销。

Itsellslikehot

cake.

多少钱?

Howmuchisit?

/What’stheprice?

/Howmuch

doesitcost?

五十九元。

It’sfifty-nineyuan.

太贵了。

It’stooexpensive.

纯棉面料，穿起来舒服。

Thematerialispurecotton.It'scomfo

rtabletowear.

这种材料质量很好。

Thismaterialisgoodqualityandholdsqui

tewell.

品质优良。

Qualityisexcellent/superior/verygood/fine.

物有所值。

Youwillgetwhatyoupayfor./It’sgoodvalue

formoney.

我可以给你打八折。

Icangiveyoua20%discount.

这款打完扣是48元。

Itspriceisfourty-eightafterrebate.

不用谢。

（这是我的职责）It'smypleasure.

欢迎下次光临。

Welcomenexttime!

尺寸—size价格—price面料—material款式—design

打折—discount可得的，有用的—available

服装销售英语

clothes衣服,服装

wardrobe服装

clothing服装

habit个人依习惯.身份而着的服装

ready-madeclothes,ready-to-wearclothes成衣

garments外衣

townclothes外衣

double-breastedsuit双排扣外衣

suit男外衣

dress女服

tailoredsuit女式西服

everydayclothes便服

three-piecesuit三件套

trousseau嫁妆

layette婴儿的全套服装

uniform制服

overalls工装裤

rompers连背心的背带裤

formaldress礼服

tailcoat,morningcoat大礼服

eveningdress夜礼服

dresscoat,tails燕尾服,礼服

nightshirt男式晚礼服

dinnerjacket无尾礼服（美作:

tuxedo）

fulldressuniform礼服制服

frockcoat双排扣长礼服

gown,robe礼袍

tunic长袍

overcoat男式大衣

coat女大衣

topcoat夹大衣

furcoat皮大衣

three-quartercoat中长大衣

dustcoat风衣

mantle,cloak斗篷

poncho篷却（南美人的一种斗篷）

sheepskinjacket羊皮夹克

pelisse皮上衣

jacket短外衣夹克

anorak,dufflecoat带兜帽的夹克,带风帽的粗呢大衣

hood风帽

scarf,muffler围巾

shawl大披巾

knittedshawl头巾,编织的头巾

furstole毛皮长围巾

muff皮手筒

housecoat,dressinggown晨衣（美作:

duster）

shortdressinggown短晨衣

bathrobe浴衣

nightgown,nightdress女睡衣

pyjamas睡衣裤（美作:

pajamas）

pocket衣袋

lapel（上衣）翻领

detachablecollar假领,活领

wingcollar硬翻领,上浆翻领

V-neckV型领

sleeve袖子

cuff袖口

buttonhole钮扣孔

shirt衬衫

blouse紧身女衫

T-shirt短袖圆领衫,体恤衫

vest汗衫（美作:

undershirt）

poloshirt球衣

middyblouse水手衫

sweater运动衫

syntheticfabric混合纤维

acryl压克力

polyester伸缩尼龙

nylon尼龙

worsted呢料

cashmere羊毛

patterns花样

tarta