实用销售英语.docx

1、实用销售英语售货员向顾客打招呼MayIhelpyou?CanIbeofanyassistance toyou?How mayI help you?WhatcanIdoforyou?CanIhelpyoufindsomething?Issomethingwaitingonyou?IsthereanythingIcanhelpyouwith?售货员向顾客提供帮助Thereisamirroroverthere.Thechangingroomisoverthere.Ifyouneedhelp,Illberighthere .Justcallmeifyouneedanyhelp.Myname is .I

2、f I can be of anyhelp, just let me know.售货员可能对顾客提出的问题Whatkindareyoulooking?Wouldyouliketohaveanyparticularbrand?Doyouhavesomethingspecificinmind?Whatsize,please?Whatcolourwouldyoulike?Areyoulookingforanyspecialcolour?Whatpatternwouldyoulike?Whatmaterialdoyouprefer?Howdo youthinkofthedesign?把货物递给顾客Th

3、isisjustyoursize.Ivegotthecolouryourelookingfor .Ivegotexactlywhatyouneed.MayIrecommendthisnewdesignto you?Thatsonsaletoday问顾客是否还要别的东西Doyouneedanythingelse?What elsecanIdoforyou?IsthereanythingelseIcaninterestyou in?Doyouneedanythingtogowiththat?IsthereanythingelseIcangetforyou?IsthereanythingIcanhe

4、lpyouwith?在百货店里寻找要买的东西Where do you have ties?Whereisthemensclothingdepartment?Where is the ladies wear?Whereistheshoedepartment?WherecanIfindchildernsclothes?Isthereapublicrestroomhere?Whereisthebookcorner?IamlookingforthestationerysectionDoyou carryNike bags?Whatsortofaccessoriesdoyou have?在百货商店里买东

5、西IwanttobuyawhiteshirtImlookingforsomewoolsweatersIdliketobuysometiesIwanttobuybathingsuitIdontknowmysizeWouldyou measuremywaist,please?Ineedabelt.Ineedapairofsocks.Ineedsome jeansImlookingforsome gifts for my wife.Ineedsomethingformy husband.当您只想看而不想买时Iam just browsingThank you.I am just looking.Ju

6、st lookingIlllookaround some more.Illtrysome other place, thankyouverymuch.在商店里挑选商品Id like to see some skirts.Please show me some ties.Canyoushowmethatoneinthecase?Ilikethatone, wouldyoushowitto me?顾客在商店里可能提的问题Doyouhavethisinblack?MayIseesomedark-blueones?Mayiseesomeothersinadifferentcolour?Whatothe

7、rcoloursdoyouhave?Dontyouhaveanyplaincolourones?Doyouhaveanyotherdesign?Doyouhavethisjacketinasmallersize?Doyouhavesomethingjustabitbigger?Doyouhavethisinsize11?Haveyougotmoreexpensiveones?Haveyougotanythingcheaper?Willyoushowmeonewithabetterquality?Isthisbagstronglymade?Isitshrinkproof?Whats it mad

8、e of ?Whatkindofleatherisit?Doyouhaveany100percentsilkdresses?Doyouhaveanywoolties?Isthefabricsilk?Doyouhavegoldaccessories?Isthisringmadeofgold?当赌客要试衣服时I wouldliketotrytheseshoesondoyoumindifitryiton?mayitrythissuiton?whereisthefittingroom?howmanyitemscanitakeinto the dressing room?怂恿顾客买东西itwillgow

9、ithjustaboutanything .Thatsuitsyouverywell.Thatlooksgreatonyou.thisisyou.thatsyoursize.thatsveryflattering .thatreallyflattersyourfigure.thisoneis moredurablethanthatone.thatsthemostpopularbrand.thisisgoodfortheprice.thatisveryreasonable .itsa goodbuy.thisstylehasjustcomeonrtothemarket.theseareonsal

10、e.砍价itsawfullyexpensive.Dontyouhavecheaperones?Pleaseshowmesomelessexpensiveones?Canyoumakeita littlecheaper?Is thatyourlastprice?Cantyoucomedownjustabitmore?Illbuyitifits50.Illbuythemalltogetherifyougiveme a discount.当某商品无法提供时Sorry,wedonthavethatinyoursize.Wedonthavethecolouryoulike.sorry,butwe are

11、 out of thatkindofties.Wedonthaveanywoolenones,wouldyou like to see somecottonones?当顾客对商品不满意时This jacketdoesntfitme.itseemstobea littletoobig.i dont likethecolour.itstoobig .itstooloose.itstoosmall.itstootight.its too expensive.顾客询问售货员应以哪种方式付款is itonsale?willitbe onsalesoon?canyouholditforme?doyouta

12、kecredit?caniapplyforacreditcard?要求将所购商品包装好wouldyoupleasegiftwrap that?can i get if wrapped?mayigetthisgift wrapped?is therea chargeforgiftwrapping?checkout.letmeringthatupforyou.Mindyoursteps!欢迎光临 ! Welcome!我可以为您服务吗 ? Hello, May I help you?给您买还是给别人买 ? Is it for you or for others?给男孩还是女孩 ? For boy o

13、r girl?他 / 她多大了 ? How old is he/she?这边有很多款，你自己可以挑选，看看有没有自己喜欢的。Its a lot of styles here, you can pick out yourself, check these out, which is your favorite?请问想买 T 恤还是牛仔裤 ? Excuse me, would you like T-shirt orjeans?这件您喜欢吗 ? Do you like this one? / How about this one?您喜欢这个款式吗 ? Do you like this design?

14、您喜欢什么颜色 ? What color do you like?我们有红色、浅蓝和白色。 We have red, light blue and white!这个颜色怎么样 ? What about this color?您穿多大型号 ? What is your size?我找一件给您试试好吗 ? May I pick one that you can fit on?您可以试试。 You can try it on!这个尺码穿得合身吗 ?Is thissizefityou?/Is thisyour size?试衣间在那里。Thefitting-roomis overthere!请随我来。

15、Please followme!这件衬衣配你的裤子。Thisshirtcanmatchyourpants.这件看起来很好 ! This one looks good!合适吗 ? Does itfit?它非常适合您。 It fits you very well.您穿着真漂亮。Youlookbeautifulin.大号现在没货了。Queen-sizeisnotstorednow!明天下午能到。Itsavailabletomorrowafternoon.这款很受欢迎。Thisdesignis popular.它很畅销。 It sells like hotcake.多少钱 ? How much is

16、it? / Whats the price? / How muchdoes it cost?五十九元。 It sfifty -nine yuan.太贵了。 It stoo expensive.纯棉面料，穿起来舒服。 The material is pure cotton. Its comfortable to wear.这种材料质量很好。 This material is good quality and holds quite well.品质优良。 Quality is excellent/ superior/ very good/ fine.物有所值。 You will get what

17、you pay for. / It sgood valuefor money.我可以给你打八折。 I can give you a 20% discount.这款打完扣是 48 元。 Its price is fourty-eight after rebate.不用谢。 ( 这是我的职责 ) Its mypleasure.欢迎下次光临。 Welcome next time!尺寸 size 价格 price 面料 material 款式 design打折 discount 可得的，有用的 available服装销售英语clothes 衣服 ,服装wardrobe 服装clothing 服装hab

18、it 个人依习惯 .身份而着的服装ready-made clothes, ready-to-wear clothes 成衣garments 外衣town clothes 外衣double-breasted suit 双排扣外衣suit 男外衣dress 女服tailored suit 女式西服everyday clothes 便服three-piece suit 三件套trousseau 嫁妆layette 婴儿的全套服装uniform 制服overalls 工装裤rompers 连背心的背带裤formal dress 礼服tailcoat, morning coat 大礼服evening d

19、ress 夜礼服dress coat, tails 燕尾服 ,礼服nightshirt 男式晚礼服dinner jacket 无尾礼服 ( 美作 :tuxedo)full dress uniform 礼服制服frock coat 双排扣长礼服gown, robe 礼袍tunic 长袍overcoat 男式大衣coat 女大衣topcoat 夹大衣fur coat 皮大衣three-quarter coat 中长大衣dust coat 风衣mantle, cloak 斗篷poncho 篷却 ( 南美人的一种斗篷 )sheepskin jacket 羊皮夹克pelisse 皮上衣jacket 短外

20、衣夹克anorak, duffle coat 带兜帽的夹克 , 带风帽的粗呢大衣hood 风帽scarf, muffler 围巾shawl 大披巾knitted shawl 头巾 , 编织的头巾fur stole 毛皮长围巾muff 皮手筒housecoat, dressing gown 晨衣 ( 美作 :duster)short dressing gown 短晨衣bathrobe 浴衣nightgown, nightdress 女睡衣pyjamas 睡衣裤 (美作 :pajamas)pocket 衣袋lapel (上衣 )翻领detachable collar 假领 , 活领wing collar 硬翻领 , 上浆翻领V-neck V 型领sleeve 袖子cuff 袖口buttonhole 钮扣孔shirt 衬衫blouse 紧身女衫T-shirt 短袖圆领衫 ,体恤衫vest 汗衫 ( 美作 :undershirt)polo shirt 球衣middy blouse 水手衫sweater 运动衫synthetic fabric 混合纤维acryl 压克力polyester 伸缩尼龙nylon 尼龙worsted 呢料cashmere 羊毛patterns 花样tarta