建设项目管理经验教训外文翻译文献编辑.docx

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建设项目管理经验教训外文翻译文献编辑.docx

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建设项目管理经验教训外文翻译文献编辑.docx

建设项目管理经验教训外文翻译文献编辑

文献信息

文献标题:

Alessons-learnedsystemforconstructionprojectmanagement:

apreliminaryapplication(建设项目管理经验教训系统的初步应用)

文献作者:

FerradaX,NúñezD,NeyemA,etal

文献出处:

《Procedia-SocialandBehavioralSciences》,2016,226:

302-309.

字数统计:

英文3451单词,18975字符;中文6100汉字

 

外文文献 

Alessons-learnedsystemforconstructionprojectmanagement:

apreliminaryapplication

AbstractConstructioncompaniesareproject-basedorganizations,sincemuchoftheirknowledgeisgeneratedonsite,fromprojectstheycarryout.Infact,projectsareanimportantsourceofexpertknow-howandorganizationalknowledge,butlessons-learnedfromthemarenotsystematicallyincorporatedintosubsequentprojects,evidencingalackofknowledgemanagementandlearningcultureinlocalconstructioncompanies.Thisarticledescribesaresearcheffortthataddressedthissituationanddevelopedalessons-learnedsystemtohelpconstructioncompaniestoovercometheselimitations.Amultiplecase-studymethodologywasappliedtounderstandtheknowledgeandlearningrealitiesandneedsofthreeChileanconstructioncompanies.Basedontheseresults,amobilecloud-sharedworkspacetosupportknowledgemanagementwasdeveloped.Resultsshowthatmajorconcernsofusersareassociatedwithhowthesystemacknowledgestheparticularitiesofconstructionprojectsandhowitwillbeincorporatedintodailyactivities.Mainconclusionsindicatethat

(1)companiesacknowledgetheneedtodevelopacultureofinnovationwithintheorganization,

(2)usersconsiderthesystemasatoolthatcouldreallycontributetoimprovetheconstructionprojectmanagementprocess,and(3)thesystemneedsimprovementsregardingdatabasesearchandtheInternetsupportbeforebeingfullyimplementedinthecompanyasaprojectmanagementtool.

Keywords:

constructionindustry;groupdecisionsupport;mobilesharedworkspaces;cloudworkspaces;loosely-coupledmobilework;designguidelines

1.Introduction

Theconstructionindustryisaknowledge-basedindustry:

Itreliesheavilyonknowledgeinputbythedifferentparticipantsinaprojectteam(Forcada,Fuertes,Gangolells,Casals,&MacArulla,2013).Infact,asconstructionisaproject-basedindustry,mostofitsknowledgeisgeneratedinprojects(Tan,Carrillo,&Anumba,2011).Then,capturing,sharing,andutilizingthecombinedknowledgeofthecurrentworkforceisessentialtoavoidlosingvitalcorporateknowledgeassets(Caldas,Gibson,Weerasooriya,&Yohe,2009).Thismeansconstructioncompaniesneedtocapitalizewhatitislearnedineachprojecttocontinuouslyimproveorganizationalperformance(Almeida&Soares,2014).But,despitetheeffortsmade,progressinimprovingthelearningfromprojectsappearstobeslight(Hartmann&Dorée,2014),asorganizationsconsistentlyrepeatmistakes,failtolearnfromprojectsandfailtotransferlessonsfromoneprojecttoanother(Swan,Scarbrough,&Newell,2010).

Inthisregard,constructioncompaniesneedtodeveloptechniquesandusetoolsintheirprojectsthatfacilitatethecaptureandsharingoflessonslearnedthroughouttheproject’slifecycle(Paranagamage,Carrillo,Ruikar,&Fuller,2012).Infact,everyconstructionorganizationshouldhaveaproperlessonslearneddatabase,becauseusingit,projectteamindividualscanacquireandassimilatemoreknowledgethroughorganizationsand,further,organizationsshouldalsonotrelyheavilyonindividuals(Senaratne&Malewana,2011).Also,manyorganizationsintheconstructionindustryhaverecognizedtheimportanceofalessonlearnedprogramasavitalassetforknowledgemanagement(Caldasetal.,2009).Basedonthisneed,weenvisionthatsharedworkspacesemergeasapossiblesolutiontoknowledgemanagementwithinconstructioncompanies.ThispaperproposesaMobileCloudSharedWorkspace(MCSW)whichallowsrecording,representinganddistributingorganizationalknowledgeduringtheconstructionprojectmanagementprocess.Theplatformintendstoimprovethedecision-makingandcoordinationprocessesamongprojectmanagers,projectsupervisors,qualitychief,operationsmanagerandotherconstructionprofessionals.Thisarticlepresentstheresultsofanevaluationofaprototypeofthemobilecloudsharedworkspace.Thenextsectionsincludealiteraturereviewonthemaintopicsrelatedtothestudy,theresearchmethodology,andtheprototypesystemandtheirevaluationbyusers,followedbythemainconclusionsofthestudy.

2.Lessons-learned

Lessons–learned(LL)areelementsofbothorganizationallearningandknowledgemanagement(Carrillo,2005).Alessonlearnedisdefinedasknowledgegainedfromexperience,successfulorotherwise,forthepurposeofimprovingfutureperformance(ConstructionIndustryInstitute,2007).Inthisregard,havingLLprogramshavebecomecriticalforconstructioncompanies,giventheglobalizationofprojectexecution,andthefactthataconsiderablenumberofemployeesareapproachingretirement(Caldasetal.,2009).Inthisregard,whathasmotivatedconstructioncompaniestoconductLLsis(Paranagamageetal.,2012):

(1)tolearnfromsimilarpastprojectstoavoidrepeatingmistakes,

(2)toensurethatpastsuccessesarereplicatedinfutureprojects,(3)togaincompetitiveedgeovercompanies,(4)toavoidcorporate“braindrain”,and(5)toencourageinnovation.Aboutlessonsrecordedbyconstructionprofessionals,therearethreeimportantphenomenatoconsidered(Fong&Yip,2006):

(1)professionalssometimesrecordgood/badpracticesduringtherunningofprojectsandupontheircompletion;

(2)thefrequencyofrecordingbadpracticesorfailuresismuchlowerthanthatofrecordinggoodones;and(3)mostoftherecordedgood/badpracticesareforindividualuse,butnotfortheteamororganizationaluse.Theleadingreasonsforthisbehaviorarelackofemployees’time,lackofmanagementsupport,andlackofincentives,resourcesorguidelines(Williams,2008).

MostConstructionIndustryInstituteorganizationsthatalreadyhaveaLLprogramuseasearchable,webbaseddatabasewithsomedegreeofsecurity(ConstructionIndustryInstitute,2007).Aproblemwithlessons-learneddatabasesisthattheyarenotwidelyusedbecausethedocumentsthatexistedtendedtofocusverymuchonwhathadbeenachievedbyaprojectteam(productknowledge)ratherthanhowthishadbeenachievedand/orwhyiteitherworkedordidnotwork(processknowledge)(Newell,Bresnen,Edelman,Scarbrough,&Swan,2006).Thesameauthorsindicatedthatwhatmightbemoreusefulisknowledgeabouttheprocesssincethishaspotentiallymuchwiderrelevanceacrossdifferentprojects(Newelletal.,2006).Eventhoughconstructioncompanieshavetakingpositivestepsregardinglessonslearnedcapture,thebenefitsoflearningarenotrealized(Paranagamageetal.,2012).

Ithasbeenproposedthatmoreneedstobedonetonotonlyensurethatthelessonsareaccessibletothosewhoneedthem;butalsotoensurethattheirvalidityandintegrityarecontinuallymonitored(Paranagamageetal.,2012).

3.ICTinconstructioncompanies

ConstructionindustryhasbeenslowinadoptingICT(InformationandCommunicationTechnologies)andoftentechnologythatisavailableandeasilyaccessibleisnotbeenutilizedtothefullextent(Ahuja,Yang,&Shankar,2009).Thishappensbecausemostconstructionfirmsaresmall-to-mediumenterprises(SME)and,therefore,lackthebudgetforIT(InformationTechnologies)investments(Cheng&Kumar,2012).

Incontrast,currently,moreconstructionworkersusetheirownmobiledeviceswhileworkingonthejob(Sage,2012).AnICTsurveyindicatedthat81%ofconstructionworkersusesmartphonedevicesatthejobsite,69%uselaptopcomputers,and26%usetabletPCs(AllianceSolutionsGroup,2013).Theuseofmobilecomputingdevices,suchaspersonaldigitalassistants(PDAs),smartphones,andothermobile-enabledtechnologies,enablesconstructionmanagerstoinput,store,process,andaccessprojectinformationatanylocationandtocommunicatethatinformationtoanylocation(Son,Park,Kim,&Chou,2012).Infact,mobiletechnologiescomponentsallowsforaflexiblemanagementofworkingprocess,adaptedtoeachperson(Suman,Ursic,Psunder,&Veselinovic,2009).Also,thesetechnologiescouldprovidethelinktoworkersattheirpointofactivitysothatlessonslearntastheprojectprogressarecaptureimmediately,thenthereal-timeknowledgecanalsobeincorporatedinfuturephasesofthecurrentproject(Bowden,Dorr,Thorpe,&Anumba,2006).Severalauthorshaveproposeddifferentmobilesystemstobeusedinspecifictasksofconstructionmanagement,butmostofthesestudiesemphasizeontheaccesstoprojectinformationforveryspecifictasksorconstructionareas,suchassafetyorconstructionmanagementonsite.

Besidesmobiledevices,othertrendinginformationtechnologyinconstructionindustryisCloudComputing(CC).Cloudcomputingenablesbusinesses,particularlySMEs,toaccessresourcesfromaresourcepoolon-demand;allowinggreaterflexibilityandlowercostsrelatedtomanagingcomputerresources(Lin&Chen,2012).Itsservicesaredividedintothreeclasses(Sultan,2014):

SoftwareasaService(SaaS)forbusiness-relatedcomputerprograms,InfrastructureasaService(IaaS)foralmostunlimitedfastprocessingcapabilitiesandlargestoragefacilities,andPlatformasaservice(PaaS)fortooldevelopmentandhostingoptionsforclientswhoprefertocreateandmanagetheirownapplications.Thetradeoffbetweenthesethreecomesdowntocustomizabilityandcontrolversusspeedofdeploymentandeaseofmaintenance,beingSaaSthemosteasilytomaintainanddeployfromtheenduser’sperspective.

CCisalsobeneficialinenhancinginformationsafetyandsecuritybec

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