GBT 2e IM ch01.docx
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GBT2eIMch01
PART1
Globalisation
CHAPTER1
GLOBALISATION
ChapterOutline
OPENINGCASE:
GlobalisationatGeneralElectricandTata
INTERNATIONALBUSINESSGRADUATES
LEARNINGOBJECTIVES
INTRODUCTION
WHATISGLOBALISATION?
TheGlobalisationofMarkets
ManagementFocus:
Globalsizeandstatusdoesnotguaranteelocalsuccess
TheGlobalisationofProduction
THEEMERGENCEOFGLOBALINSTITUTIONS
DRIVERSOFGLOBALISATION
DecliningTradeandInvestmentBarriers
TheRoleofTechnologicalChange
CountryFocus:
TheEcuadorianroseindustry
THECHANGINGSHAPEOFTHEGLOBALECONOMY
TheChangingWorldOutputandWorldTradePicture
CountryFocus:
India’ssoftwaresector
TheChangingForeignDirectInvestmentPicture
TheChangingNatureoftheMultinationalEnterprise
ManagementFocus:
China’sHisense–Anemergingmultinational
TheChangingWorldOrder
TheGlobalEconomyofthe21stCentury
THEGLOBALISATIONDEBATE
Anti-globalisationProtests
Globalisation,JobsandIncomes
Globalisation,LabourPoliciesandtheEnvironment
GlobalisationandNationalSovereignty
GlobalisationandtheWorld’sPoor
MANAGINGINTHEGLOBALMARKETPLACE
KEYTERMS
SUMMARY
INTERNATIONALBUSINESSGRADUATES:
LEARNINGANDASSESSMENTTASKS
CLOSINGCASE
InternationalBusinessGraduateAttributes
Thischapter’scontent,learningresourcesandcasestudiesprovidetheopportunitytodevelopanumberofInternationalBusinessGraduateAttributes,includingthefollowing:
∙IBGA1DisciplineKnowledgeandSkills
∙IBGA2CriticalAnalysis
∙IBGA5Communication
∙IBGA7GlobalPerspective
∙IBGA9Citizenship
LearningObjectives
Afterstudyingthischapter,studentsshouldbeableto:
1.explaintheprocessanddriversofglobalisationandtheopportunitiesandchallengesitcreatesforbusiness.
2.illustratehowtheglobaleconomyhaschangedoverthepast50years.
3.debatetheimpactofglobalisationonissuessuchasjobsecurity,incomelevels,theenvironmentandeconomicdevelopmentindevelopingcountries.
4.comparehowthemanagementofinternationalbusinessdiffersfromthemanagementofdomesticbusiness.
ChapterSummary
Thisopeningchapterintroducesthereadertotheconceptsofglobalisationandinternationaltradeandinvestment,andprovidesanintroductiontothemajorissuesthatunderliethesetopics.Thecomponentsofglobalisationarediscussed,alongwiththedriversofglobalisationandtheroleoftheGeneralAgreementonTariffsandTrade(GATT)anditssuccessor,theWorldTradeOrganisation(WTO),inloweringbarrierstointernationaltradeandinvestment.Theinfluenceoftechnologicalchangeinfacilitatingglobalisationisalsodiscussed,alongwiththeroleofmultinationalfirmsininternationalbusiness.
Thechapteralsodescribesthechangingshapeoftheglobaleconomy,withaspecialemphasisontheincreasinglyimportantroleofdevelopingcountriesinglobalbusiness.Thisdiscussioniscomplementedbyadescriptionofthechangingworldorderleadingintothe21stcentury.Thechapterendswithacandidoverviewoftheprosandconsofthetrendtowardsglobalisationaddressingissuesassovereignwealthfunds,globalfinancialcrisis,terrorism,theenvironment,offshoringandthelossofjobs.
OpeningCase:
GlobalisationatGeneralElectricandTata
Summary
TheopeningcaseexploresGeneralElectric’sandTata’squesttobecomemajorglobalplayersinthebusinessesinwhichtheyparticipate.Despitethedifferenceinsizeandinthedevelopmentleveloftheircountryoforigin,GeneralElectricandTataarelargeconglomeratesproducingarangeofavastrangeofgoodsandservicesinmarketsaroundtheworld.Over50percentofGE’sandTata’srevenuestodaycomefrominternationalsales,anditisexpectedthatagreatershareoftheirbusinesswillbeinternational.Duringthe1980sand1990s,whenGeneralElectricwasledbyJackWelch,thecompanywasanAmericancompanydoingbusinessinforeignmarkets.Today,undertheleadershipofJefferyImmelt,GeneralElectricismovingtowardbecomingaglobalcorporation.SpurredbyreformstotheIndianeconomyinthe1990s,Tataexpandedinternationallyinordertogainmarketsandknowledgewhichwouldenableittoremaincompetitiveinternationallyaswellasdomestically.LikeGE,Tataaimstobemorethanjustadomesticcompanydoingbusinessinforeignmarkets.
AdiscussionoftheopeningcasecanrevolvearoundthefollowingquestionsaslistedforIBGATask9.
i.Whatmeasurescanbeusedtoassesshow‘international’abusinesshasbecome,acharacteristicUNCTADdescribesas‘transnationality’?
DoGEandTataqualifyasbeing‘international’?
DiscussionPoints:
UNCTADinitsannualWorldInvestmentReportpublishesalistofthelargesttransnationalnon-financialcompanies(TNC)intheworld.UNCTAD’smeasureoftransnatonalityisacompositeindexandistheaverageofthreeratios:
foreignassetstototalassets;foreignsalestototalsales;andforeignemploymenttototalemployment.ForGE,alltheseratiosarejustabove50percent.ThereisnosingleaggregatemeasureforentireTatagroup,butforTataSteelLtd,oneofthelargercompaniesinthegroup,theratiosare65percent,85percentand65percentrespectively.Basedonthesefigures,internationaloperationsareinstrumentaltothegrowthofthesecompanies.
TeachingTip:
StudentscanupdatethesetransnationalityratiosfromtheUNCTADwebsite.
ii.HowdidthereformsoftheIndianeconomyofthe1990saffectTata?
DiscussionPoints:
ThereductionofbarrierstotheflowofforeigntradeandinvestmentincreasedcompetitivepressureonTata.Itwasnowthreatenedbyinternationalcompetitorsinitshomemarketwhereonceitwasinsulatedfromsuchcompetition.Thiscompetitionwasadrivingforceforimprovement.Tataalsogainedadditionalfreedomtoexpanditsowndomesticoperationsastherestrictionsontheprivateownershipofkeyindustrieswererelaxedandcapitalwasallowedtomoveoffshoremorefreelytofinanceforeignmergersandacquisitions.ThesemergersandacquisitionenabledTatatogainthenecessarymarkets,resourcesandexpertiseinatimelywaytoenableittocompeteinternationally.
iii.WhydidGEconsideritnecessarytorelocatesomeofitskeymanagementandoperations?
DiscussionPoints:
UnderJackWelch,GeneralElectricwasanAmericancompanydoingbusinessabroad.JefferyImmeltwantedGeneralElectrictobeatrulyglobalcorporation.Toachievethatgoal,ImmeltreorganisedthecompanyshiftingtheheadofficesofitsvariousbusinessesawayfromtheUnitedStateswheretheyhadbeentightlycontrolled,tothelocationswheretheywereclosetotheircustomers,andgavecountrymanagersmorepower.GeneralElectricalsoopenedR&DcentresinGermany,China,andIndia.Thecompanyhopesthatthiswillhelpitbetterunderstandlocalneeds.Inaddition,thecompanyishiringmorelocalmanagersandusingfewerAmericanexpatriates.GeneralElectricbelievesthatlocalmanagerswiththeirbetterunderstandingoflocallanguageandculturewillbemoresuccessfulatsellingtolocalcompaniesandgovernments.
iv.AgoalofGEwastobecome‘trulyglobal’.Whatisthedifferencebetweenbeing‘international’andbeing‘trulyglobal’?
DiscussionPoints:
Beinginternationalmayinvolvenomorethanreplicatingexistingdomesticproductsandoperationsinforeignlocationswithmostkeymanagementdecisionsbeingmadeathomebyhomenationals.AswithGE,beingtrulyglobalwouldseemoreautonomyforlocalmanagersinforeignmarketsandlessrelianceonexpatriatemanagers.Moreforeignnationalswouldoccupykeymanagementpositionsintheorganisation.Itwouldalsomeanmorelocally-basedR&Dinforeignlocationsthatcouldleadtoproductsandservicesthataremoresuitabletolocalconditions.LocalR&Dandexperiencewouldalsobeasourceofnewideasandinnovationsthatcouldbeadoptedgloballythroughouttheentirecompany,includingthecountryoforigin.Otherthingsbeingequal,businessdecisionsaboutmarketing,productionandstaffingwouldbebasedmoreoncommercialassessmentsgloballythanconcernsfornationalitiesornationalborders.
v.ComparethestrategicthinkingbehindGE’sandTata’sinternationalexpansion.Woulditbecorrecttoclassifyoneasmore‘market-seeking’andtheotherasmore‘resource-seeking’?
DiscussionPoints:
GiventhatbothGEandTatareceivemorethan50percentoftheirsalesinternationally,seekinginternationalmarketsisimportanttobothcompanies.ForGEtheirdomesticmarket,theUSmarket,althoughlargehaslittlefurthergrowthpotential.ForTata,attheexistingstageofIndia’seconomicdevelopment,marketsarenotlargealthoughthepotentialforgrowthissubstantial.Bothcompaniesneedtobeseekingnewmarketsiftheyaretoexpandandprosper.GEisalongestablishedinternationalcompanywithsignificantfinancial,physicalandintellectualresourcesatitsdisposalalthoughitcontinuestoseektoenhancethoseresourcesthroughitsglobaloperations.Tataontheotherhandhaslessinternationalexperienceandhasdeliberatelysoughttoacquiretheresourcesnecessaryforittoprosperintheglobaleconomy.Atthisstageofthecompany’sglobalexpansion,accessingtheappropriateresourcesisprobablymorecrucialtothesuccessofTatathanitiscurrentlytotheongoingsuccessinternationallyofGE.
TeachingTip:
StudentscanexploreGeneralElectric’sandTata’sglobaloperationsattheirrespectivecompanywebsites.
TeachingTip:
StudentsmayalsowanttoexploreGeneralElectricCEOJefferyImmelt’sowntakeonglobalisationatandChairmanTata’sviewofapossiblesuccessorandglobalexpansion