BEC中级模拟考试试题及答案解析.docx

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BEC中级模拟考试试题及答案解析.docx

BEC中级模拟考试试题及答案解析

BEC-2Test1

Reading

PartOne

Question1-7

Lookatthestatementsbelowandtheinformationabouttrainingcoursesontheoppositepaper.

Whichcourse(A,B,C,orD)doeseachstatement1-7referto?

Foreachstatement1-7,markoneletter(A,B,CorD)onyourAnswerSheet.

Youwillneedtousesomeoftheselettersmorethanonce.

1.Thiscourseisforpeoplewithlittleornoexperienceofthetopic.

2.Youwilllearnwhatalendercandoifacompanydoesnotrepayaloan.

3.Companiescandecidewheretheiremployeeswilltakethecourse.

4.Youwilllearntoassesswhetherabusinesscanpaybackthemoneyitowes.

5.Thiscoursewillhelpyoutodealwiththepaperworkinvolvedinprocessingloans.

6.Youwilllookatthelegal    aspectsofhiringequipment.

7.Thiscoursewillconcentrateonthelawsthatapplywhenabusinessborrowsmoney.

A        LoansAdministration

Thiscourselooksattheadministrativefunctionsofabank'sloansdepartment,e.g.dealingwithcreditapplicationsandkeepingrecordsofloantransactions.Wewilluserealapplicationformsofthetypethatadministrativestaffinloansdepartmentsregularlyhandle.Itwillbeparticularlyusefulforexperiencedstaffwithday-to-dayadministrativeresponsibilityforloanportfolios.Althoughmostclientschoosetoenjoyourbeautifulpremises,thecoursecanberunattheclientcompanyorelsewhere.

B        CashflowAnalysis

Onthisadvancedcourseyouwillbuildupadatabaseofacompany'scashflowovertimeandidentifyandinterpretpatternsofchange.Youwillanalyzethecashflowofafewsamplecompaniesanduseyouranalysistojudgetheirabilitytosettletheirdebts.Thiscoursewillhelpyouperformanadvancedcashflowanalysisofyourowncompany.

C        LoanContracts

Opentoanyonewhocompletedourintroductorycoursetolegalcontractsinbusiness,thiscourselooksatthelegalprinciplesinvolvedwhenacompanytakesoutaloan;andoutlineshowtotakelegalactionagainstacompanythatdefaultsonitsrepayments.Youwillcomparetheinterestsandresponsibilitiesofbothpartiestoaloancontract.

D        Leasing&AssetFinance

Thisisacourseforthosenewtoleasing.Itwillprovideyouwithabasicunderstandingofwhycompaniesprefertoleasepropertyormachinery,ratherthanbuy.Youwilllearnaboutboththeexpensesandtaxbenefitsofleasingandyouwillstudyavarietyofleaseagreementsandthelawsrelatingtothem.

PartTwo

Questions8-12

Readthearticlebelowaboutapsychologist'sadvicetomanagers.

Choosethebestsentencefromtheoppositepagetofilleachofthegaps.

Foreachgap8-12,markoneletter(A-G)onyourAnswerSheet.

Donotuseanylettermorethanonce.

Thereisanexampleatthebeginning.(0)

ThePsychologyofManagement

Ifoverflowingin-traysfrightenyouorsolvingproblemsmakesyousweat,there'sanewrangeofbusinessbookscalledTheManagementGuidesthatyoucanturntowithconfidence.(0)__G__.Inaddition,they'rewritteninaccessiblelanguagebyKathyHarman,acharteredoccupationalpsychologistwhoheadsherownLondon-basedconsultancybusiness.ShesaysthattheguidesareintendedforprofessionalsworkinginsmallBritishcompanies,wherethinkingaboutmanagementcanbealowprioritybecauseofendlesslistsofotherresponsibilities.

(8)

.Afterthisinitialmessagetothereader,thefollowingpagescontainsectionsoneveryaspectofbusiness,frommanagingyourowntimeandselectingemployeestoplanningaheadforthefuture.

OneofthereasonsHarmanwrotetheseguideswasthatsheknowsnoteverybusinessisabletoinvestintraining.Thedifficulty,especiallyforsmallbusinesses,isthat,"Peopleareprofessionalsfirstandforemostandsomehowtheyarejustexpectedtopickupmanagementskillsastheygoalong."(9)

.Andbecomingone,sherecognizes,isespeciallydifficultifyou'renotusedtocommunicatingeffectivelyordelegatingwork.

Sheadds,"It'sallverywellmanagingareasthatyouhavecontroloverandyoucandoalltheplanningyoufeelisnecessary,buttherearealwaysgoingtobeotherpeopleouttherewhodothemostunexpectedthings,"(10)

.Suchachoiceofapproachesisessentialtoanybusiness;thiscanonlybeachievedbymanagershavinggood,friendlyrelationshipswithalltheirstaffandbusinesscontacts."Theimportantthinginmanagement,"saysHarman,"isthehumanelement."

Heradvicetomanagerseverywhereistomaintainprofessionalismatalltimes."Ifyou'veevermanagedanyone,"shesays,"you'llknowthatyou'renotallowedtobefedupbecausewhenthestaffcometoyou,theydon'twanttoknowaboutyourproblems,theywanttheirproblemssolved."

Harmanfeelsconfidentaboutmakingsuchananalysisbecauseofheryearsoftrainingasanoccupationalpsychologist.(11)

."Whatyoufindthereisthatmoreseniormanagershavehadsomekindofpsychologicaltraining,whileinthiscountrymostmanagersgettheirmanagementpsychologysecond-handbylisteningtoothermanagers."

TheoverallmessagefromHarmanisasimpleone,andit'sgotnothingtodowithtechnologyordatabases.(12)

."Moreandmoremanagers,"shesays,"arerealizingthisandbeginningtoappreciatethatwithouttherightstaffatalllevels,youreallyhaven'tgotabusiness.Peopleareyourprincipalresource."

A        Andwhentheydo,managersneedavarietyofstrategiestofallbackon.

B        This,ofcourse,isunlikelytobeeasy,becausebeinganexpertinyourfielddoesn'tnecessarilymakeyouagoodmanager.

C        Thequestionthatmostofthemaskis,"Canweactuallyaffordamanagementtrainingcourses?

"

D        Althoughthisareaofstudyisbecomingmoreacceptableinthebusinessworld,BritainisalongwaybehindtherestofEurope.

E        It'saboutcreatingaworkingenvironmentthatpromotesthewell-beingofeveryone,fromthepostroomtotheboardroom.

F        Thisisillustratedatthebeginningofeachguidewiththequote,"Thisbookisforthosewhowouldliketomanagebetterbutaretoobusytobegin."

G        They'reshort,pocket-sized,andveryreasonablypricedat'2.99each.

PartThree

Questions13-18

Readthearticlebelowabouteffectivecommunicationandthequestionontheoppositepage.

Foreachquestion13-18,markoneletter(A,B,C,orD)onyourAnswerSheetfortheansweryouchoose.

Theimportanceofgoodcommunication

Effectivecommunicationisessentialforallorganizations.Itlinkstheactivitiesofthevariouspartsoftheorganizationandensuresthateveryoneisworkingtowardacommongoal.Itisalsoextremelyimportantformotivatingemployees.Staffneedtoknowhowtheyaregettingon,whattheyaredoingrightandinwhichareastheycouldimprove.Workingalonecanbeextremelydifficultanditismucheasierifsomeonetakesaninterestandprovidessupport.Employeesneedtounderstandwhytheirjobisimportantandhowitcontributestotheoverallsuccessofthefirm.Personalcommunicationshouldalsoincludetargetsetting.Peopleusuallyrespondwelltogoals,providedtheseareagreedbetweenthemanagerandsubordinateandnotimposed.

However,firmsoftenhavecommunicationsproblemsthatcanunderminetheirperformance.Inmanycases,theseproblemsoccurbecausemessagesarepassedoninaninappropriateway.Thereare,ofcourse,severalwaysofconveyinginformationtoothersintheorganization.Theseincludespeakingtothemdirectly,e-mailing,telephoningorsendingamemo.Themostappropriatemethoddependsonexample,anythingthatisparticularlysensitiveorconfidential,suchasanemployee'sappraisal,shouldbedoneface-to-face.

Oneofthemainproblemsforseniorexecutivesisthattheydonothavethetimeorresourcesneededtocommunicateeffectively.Inlargecompanies,forexample,itisimpossibleforseniormanagerstomeetanddiscussprogresswitheachemployeeindividually.Obviouslythistaskcanbedelegatedbutatthecostofcreatingagapbetweenseniormanagementandstaff.Asaresult,managersareoftenforcedtouseothermethodsofcommunication,likememosornotes,eveniftheyknowthesearenotnecessarilythemostsuitablemeansofpassingonmessages.

Theuseoftechnology,suchase-mail,mobilephonesandnetworksystems,isspeedingupcommunicationimmensely.However,thisdoesnotmeanthatmoreinvestmentintechnologyautomaticallyprovesbeneficial:

systemcanbecomeoutdatedoremployeesmaylackappropriatetraining.Therearemanycommunicationstoolsnowavailablebutafirmcannotaffordallofthem.Evenifitcould,itdoesnotactuallyneedthemall.Thepotentialgainsmustbeweighedupagainstthecosts,andfirmsshouldrealizethatmorecommunicationdoesnotnecessarilymeanbettercommunication.

Asthenumberofpeopleinvolvedinanorganizationincrease,theuseofwrittencommunicationrisesevenfaster.Insteadofaquickconversationtosortsomethingoutnumerousmessagescanbepassedbackwardsandforward.Thiscanlendtoatremendousamountofpaperworkandisoftenlesseffectivethanfacetofacecommunication.Whenyouareactuallytalkingtosomeoneyoucandiscussthingsuntilyouarehappytheyhaveunderstoodandfeedbackisimmediate.Withwrittenmessages,however,youareneverquitesurehowitwillbereceived.Whatyouthinkyouhavesaidandwhattheotherpersonthinksyouhavesaidcanbeverydifferent.

Theamountofwritteninformationgeneratedinlargeorganizationtodaycanleadtocommunicationoverload.Somuchinformationisgatheredthatitgetsinthewayofmakingdecisions.Takealookattheaveragemanager'sdeskandyouwillseetheproble

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