管理学习题整理.docx

管理学习题整理.docx

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管理学习题整理

MostFrequentlyMissedQuestionsonMid-TermExamsA,B&C

1.Theactivitiesofoperatingemployeesaresupervisedby（C）

a.Middlemanagers

b.Operationalmanagers

c.First-linemanagers

d.Topmanagers

2.________occurswhenacompanybasedinonecountrybuildsafacilityinaforeigncountry.（D）

a.Jointventure

b.Strategicalliance

c.Licensing

d.Directinvestment

3.Whichofthefollowingisanexampleofasingleuseplan?

（C）

a.Rulesandregulations

b.StandardOperatingProcedures

c.Program

d.ContingencyPlan

4.WhenyoulookattheEXTERNALpartofanorganization’sSWOT,youlookat________.（A）

a.Opportunities&Threats

b.Strengths&Weaknesses

c.Bothaandb

d.Neitheranorb

5.TheSarbanes-OxleyActrequiresthatCFOsmustpersonallyvouchforthetruthandfairnessoftheorganization’sfinancialdisclosures.Whoelsemustalsopromiseinwriting?

（B）

a.BoardofDirectors

b.CEO

c.COO

d.CIO

6.JoshuaJinsupervisesateamofworkerswhomakeIntelComputerProcessorChipsetsattheplantinKaifaqu.Joshuaisinwhatlevelofmanagement?

（C）

a.Topmanagement

b.Middlemanagement

c.First-linemanagement

d.Operationsmanagement

7.Theentrepreneurinafranchisingagreementiscalledthe（A）

a.Franchisee

b.Franchiser

c.ParentCompany

d.Noneoftheabove

8.AllofthesearereasonsforthesuccessofanewbusinessEXCEPT（C）

a.Payingattentiontomarketconditions

b.Managerialcompetence

c.Settingareasonablelimitonhowmuchtimetodevotetothebusiness

d.Luck

9.Theexternalenvironmentsthatanorganizationfacesinclude（C）

a.Generalenvironment

b.Taskenvironment

c.Bothaandb

d.Noneoftheabove

10.StakeholdersincludeallofthefollowingEXCEPT（D）

a.Employees

b.BoardofDirectors

c.Owners

d.Suppliers

11.WhichofthefollowingisNOTacontributionofthebehavioral

perspective?

（D）

a.Providedinsightsintomotivation

b.Providedinsightsintogroupdynamics

c.Providedinsightintointerpersonalprocesses

d.Allowedreliablepredictionofindividualbehaviour

12.ManyInformationTechnologycompaniesinDalianprovideworkspacesthatlooklikeacollegecampus.Thisworkspaceisanexampleofwhichtypeofenvironment?

（C）

a.Task

b.General

c.Physical

d.Technological

13.AttheVolkswagenplantnearDalian,eachemployeetaskisreviewedtogetthemostproductivityfromeachindividualworker.Timeandmotionstudiesshowthemostefficientwaytomakeautomobiles.WhichmanagementapproachisVolkswagenusing?

（C）

a.Administrativemanagement

b.Behavioralmanagement

c.Scientificmanagement

d.Humanrelationsmanagement

14.Whenonecompanybuysanothercompany,itiscalleda（n）（A）

a.Acquisition

b.Merger

c.Strategicalliance

d.Jointventure

15.AnunderstandingofMurphy’sLawhasledmoreorganizationstoconsider（C）

a.Strategicplans

b.Tacticalplans

c.Contingencyplans

d.Operationalplans

16.IntheGEBusinessScreen,______________haveapoorcompetitivepositioninahighlyattractivemarket.（A）

a.Questionmarks

b.Losers

c.Averagebusinesses

d.Cashcows

17.Whenanorganizationtakesa（n）______stance,itisshowingthelowestdegreeofsocialresponsibility.（C）

a.Defensive

b.Proactive

c.Obstructionist

d.Accommodative

18.Asegmentofthemarketthatiscurrentlynotbeingexploitediscalleda（n）:

（A）

a.Niche

b.Soundinvestmentdecision

c.Opportunitycost

d.Noneoftheabove

19.Organizationalcultureisapartofwhichoneoftheseenvironments?

（A）

a.Internal

b.External

c.Task

d.General

20.A______________isaprivatelyownedenterprisethatdoesnothaveassetslargeenoughtoinfluenceitsenvironment.（B）

a.Soleproprietorship

b.Smallbusiness

c.Corporation

d.Conglomerate

Mostfrequentlymisseddefinitions:

Synergy-twoormoreteamsorpeopleworkingtogethertoproducemorethanthetotalofwhattheycouldproduceworkingalone

Satisficing-quittingthesearchforthebestalternativejustassoonasoneisfoundthatmeetssomeminimumstandard

Coalition-aninformalallianceofindividualsorgroupsformedtoachievea

commongoal

Venturecapitalist

company-groupofsmallinvestorsseekingtoprofitfromcompanieswithrapidgrowthpotential

Taskenvironment-specificorganizationsorgroups（likecompetitors,customers,

suppliers,regulatorsandstrategicpartners）thataffecttheorganization

Licensing-arrangementwhereAallowsBtouseitsbrandname,trademark,

patentorotherassetsinexchangeforaroyaltybasedonsales

Economyofscale-relationshipbetweencostandproduction

Stakeholders-owner,BoardofDirectorsandemployeesofanorganization

Diversification-thenumberofdifferentbusinessesthatanorganizationisengagedinandtheextenttowhichthesebusinessesarerelatedtooneanother

Groupthink-situationthatoccurswhenateam’sdesireforconsensusandcohesivenessoverwhelmsitsdesiretoreachthebestpossibledecision

Entropy-normalprocessofdeclinethatresultswhenanorganizationdoesnotadjusttoitschangingenvironment

CrisisManagement-setofprocedurestheorganizationfollowsduringanemergencyordisaster

Mission-anorganization’sfundamentalpurpose

QuestionsfromChapter6

1.Whenaworkerunloadstrucksfortwodays,thencheckinvoicesfortwodays,andthencountsinventoryinstoragefortwodays,thisisanexampleof（A）

a.Jobrotation

b.Jobenrichment

c.Jobenlargement

d.Dejobbing

2.WhichoftheseisNOTabenefitofjobspecialization?

（D）

a.Easyproficiency

b.Relativelyeasiertraining

c.Easierdevelopmentofspecializedequipment

d.Alloftheabovearebenefits

3.Thedegreeofcontrolthataworkerhasoverhowtheworkisdoneiscalled（A）

a.Autonomy

b.Feedback

c.Identity

d.Skillvariety

4.WhenIBMhasonedivisionresponsibleforpersonalcomputersalesandanotherforsoftwaresales,thatisanexampleof（B）

a.Customerdepartmentalization

b.Productdepartmentalization

c.Locationdepartmentalization

d.Territorialdepartmentalization

5.The____principlesuggeststhateachemployeeinanorganizationmustreporttoonlyoneboss（B）

a.Spanofmanagement

b.Unityofcommand

c.Oneononerule

d.Noneoftheabove

6.WhichofthefollowingisNOTastepinvolvedindelegation（D）

a.Establishaccountability

b.Assignresponsibility

c.Giveauthority

d.Alloftheabove

7.WhichoneofthesestatementsisNOTtrueaboutthebureaucraticmodel（B）

a.Itsrulearedesignedtopreventfavoritism

B.Onebestwayoforganizationdesignappliestoallorganizations.

c.Itneglectsthesocialandhumanprocesseswithintheorganization

d.Itisinflexibleandrigidduetoitsruleandprocedures.

8.TheMatrixdesignisusefulwhen:

（D）

a.Thereisstrongenvironmentalpressure

b.Therearelargeamountsofinformationtobeprocessed

c.Thereispressureforsharedresources

d.Alloftheabove

9.WhichisNOTanadvantageoftheMatrixdesign?

（A）

a.Itgivestheorganizationmorerigidstructurewithlessflexibility

b.Itincreasesmotivationandorganizationalcommitment

c.Liletsteammembersserveasbridgetotheirdepartments.

d.Itisusefulasvehiclefordecentralization

10.Anorganizationthathaslittleornoformalstructureandfewpermanentemployeesisa（B）

a.Teamorganization

b.Virtualorganization

c.Shadoworganization

d.Noneoftheabove

QuestionsfromChapter7

1.Whichofthefollowingisnotatypeoforganizationchange?

（C）

a.Reactivechange

b.Plannedchange

c.Comprehensivechange

d.Alloftheabove

2.Areasoforganizationchangeinclude（D）

a.Organizationstructureanddesign

b.Technologyandoperations

c.People,attitudeandbehaviour

d.Alloftheabove

3.Atopmanagerwillberesponsibleforbringingalower-levelemployer’sinventiontomarket.Thetopmanageriscalledthe（D）

a.Inventor

b.Intrapreneur

c.Champion

d.Sponsor

4.Whenanorganizationcreatesaradicalredesignofallaspectsofitsbusinessinordertoachievemajorcostsavings,thisisanexampleof（B）

a.Intrapreneurship

b.Reengineering

c.Sponsorship

d.Refreezing

5.Whichofthefollowingtechniqueshasnotbeenidentifiedasbeingeffectiveinbattlingresistancetochange?

（D）

a.Participation

b.Education

c.Fore-fieldanalysis

d.Costanalysis

6.Whencompactdisktechnologycompletelyreplacedlong-playingvinylrecords,thiswasanexampleofa（n）_____innovation.（B）

a.Incremental

b.Radical

c.Process

d.Managerial

7.Whichofthefollowingisaninternalforcethataffectstheperformanceofanorganization（A）

a.Achangeintheorganization’sstrategy

b.Identificationofanewsetofcustomers

c.Anincreaseintheintensityofindustrycompetition

d.Asocio-culturalvaluesshift

8.Inwhichofthefollowingcountriesarepeoplemorecomfortablewithchange?

（C）

a.Japan

b.Korea

c.Denmark

d.Alloftheabove

9.Whichofthefollowingarewaystoovercomeresistancetochange（D）

a.Encourageactiveparticipationinthechangeprocess

b.Provideeducationandcommunicationaboutthechange

c.Makeonlynecessarychanges,announcechangesinadvance,andgivepeopletimetoadapttothechanges

d.Alloftheabove

10.WhichoftheseisNOTanassumptionofOrganizationalDevelopment（C）

a.Employeesdesiretogrowanddevelop

b.Employeeshaveastrongneedtobeacceptedbyothersintheorganization

c.Individualswillnotinfluencetheorganizationbuttheorganizationwillinfluencetheattitudes,behaviour,andexpectationsofindividuals

d.Alloftheabove

11."Eightypercentoftheinventionsarecreatedbytwentypercentofthetechnicalstaff"iscalled（C）

a.Ruleofinno