10封回复率高的开发信.docx
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10封回复率高的开发信
不同情况挖掘的客户,回复开发信都是不一样的。
下面我们把一些开发信模板集合整理了,供大家参考。
一、找到具体的联系人,来让开发信的成功率数倍的提高。
1.在询问相关业务联系人的时候,如果是已经知道联系人,却还不知道联系方式,可以这么说:
Re:
HiMary,canyoutellmetheemailofMr.XXXX?
DearMary,
Hopeyouhaveanicedaytoday
CanyoutellmetheemailaddressofMr.XXXX?
Iwouldverymuchappreciateyourhelp.
Bestregards,
XXX
这样mary会有很大概率觉得这封邮件来自一个已有的供应商或者熟人。
如果对方问起来,你是谁,你再可以解释一下。
这样进一步沟通便不会让客户觉得冒昧了。
2.还有一种情况是你不知道联系人也不知道联系方式的情形下,询问相关业务的联系人时,可以是:
Re:
HiMary,mayIaskyouforafavor?
DearMary,
HopeyouhaveanicedaytodayJ
WeareaqualifiedsupplierofXXXCompany,wecanhelpyoutosaveatleast15%ofyourpurchasingcostforproductXXXXX.
MayIaskyouforafavor?
Whoshouldwecontactforevaluatingthisfurther?
Iwouldverymuchappreciateyourhelp.
Bestregards,
XXX
二、倘若你找到一个客户,客户产品线里还没有本公司产品,对于你来说是个潜在的机会。
如果是个大客户,开发的周期会很长,因为大公司做决策流程很长,需要不同部门的审批。
DearJohn,
Ijustvisitedyourwebsite,andfoundthatyouarenotofferingXXXproductstoyourcustomeryet.
ThesalesofXXXXproductinyourlocalmarketgrowsveryfast.Thesalesareexpectedtobeveryhotin2014.
MayIgiveyoualittlemoreinformationregardingXXXproductsforyourstudy?
Target:
Ittargets30-40yearsoldman.
Features:
Pricerange:
Landedcostforyou:
Estimatedsalesforyou:
BTW,wehavesamplesready,doyouneedasampletoevaluateit?
Bestregards,
XXX
这封开发信的重点在于让客户知道有这么一款产品,市场上销量不错。
产品介绍的侧重点在于便于让客户直观地评估该产品带来的收益,所以一些信息如目标市场价,采购成本,销量等都很有帮助。
所以我们初期的目标应该设定为让客户接受这个产品,第二步的目标是让客户接受我的公司。
如果客户第一步对产品感兴趣了,此时要及时介绍公司,证明你们有能力提供高品质的产品,保障供应。
三、针对你的老客户,好久都没有下单了,通过怎样的开发信来激活呢?
1.
ByDr.MelLuthy,ChiefEditor,
Wevalueallourbusinessrelationshipswithcustomers.Wehaveespeciallyenjoyedsupplyingyourpaperneedsforthelastfiveyears.Youunderstand,then,whyweareconcernedthatyouhavenotplacedanorderforthelastsixmonths.Ifwehaveoffendedyouinanyway,wesincerelyapologizeandwanttoregainyourgoodwill.Wewouldappreciateknowinghowtoserveyoubetter.
Wehaveenclosedbrochuresofournewfallproducts.Sincewehaveservedyouforsuchalongtime,wecanofferyoupricesthatcomparefavorablywiththepricesonyourpreviouscontract.Weareconfidentthatbothournewandstandardproductscanmeetyourneedsineveryway.Wehopetohearfromyou.
2.
ByDr.MelLuthy,ChiefEditor,
Lastyearwasagreatyearforus.Why?
Becausewehadtheprivilegeoffillingseverallargeordersforyou.Wehavenotheardfromyouforseveralmonths,soitseemsthatyouhaveforgottenus.Didwedosomethingtooffendyou?
Orhaveyoubeensobusythatyouinadvertentlyoverlookedyourneedtoreorder?
Providingexcellentservicetoourcustomersisveryimportanttous.Sincewewouldhatetoloseyouasoneofourmostoutstandingcustomers,reestablishingourrewardingbusinessrelationshipistoppriority.IsthereatimethatImightmeetwithyoutodiscussyourconcerns?
Pleasecallmeat555-5555,andIwillfindatimethatisconvenientforyou.
Wereyouawarethatlastyearseveralofourproductswonawardsforqualityandaffordability?
Andthatwehaveanewlineofcleaningproductsthatisenvironmentallyfriendly,yetpowerful?
Pleasetakeamomenttoreconsiderwhetheryouwanttomissoutonthequalityproductswecanprovideatsuchanominalcost.
3.
ByDr.MelLuthy,ChiefEditor,
OvertheyearsyouhavebeenaloyalDoecustomer,andwehaveenjoyedmeetingyouroffice-supplyneeds.However,wehavenotreceivedanorderfromyouinoverthreemonths,andweareconcerned.Isthereanywaywecanimproveourservicetoyou?
Weareawarethatduringthetruckingstrike,manyofourcustomerscouldnotgettheirordersfilledquickly.SincethenwehavetakenstepstoensurethateveryDoecustomerreceivesprompt,reliableservice.Willyoupleaseletmeknowifwecandoanythingtowinyouback?
Ihaveenclosedacopyofournewfallcatalog.Callmepersonallyat555-5555ifIcanhelp.
四、客户已有现有的合作供应商,怎么争取让自己取而代之?
1.不断开发适合市场需要的新品,推荐给客户,如果新品被选中,则可以顺利建立关系。
以公司新品推荐为由,引起客户对新产品的好奇心。
HiJohn,
Goodmorning!
WeareacandidatevendorforXXXcompany,currentlyweareservingXXXX,XXXXcustomers(先给2个大客户的名字,最好是同目标客户时同类的。
).WehavepassedISO9001,andourproductshaspassedUPCcertificate.Weareveryconfidentthatyoucanrelyonusasacapablevendor.
Iamwritingtointroduceanewproducttoyou.Thisproductistargeting20-29years’lady.ThesalesinXXXmarkethaveproventobeverysuccessful.Withinonly2months,thesaleshavereached100000units.Inoticedfromyourwebsite,that20-29years’ladyisoneofyourmajorclientele,sointroductionofproductXXXshouldbeabigsaleshitforyou.
BTW,wehavethesamplesready.DoyouwanttoevaluatethisnewproductXXXX?
Bestregards,
XXXXX
2.想从别人那得到好处,那就先帮助别人吧。
考察客户网站,看看客户的用户对于现有产品的反馈和投诉,试图解决这些不被现有供应商重视或者解决不了的问题,这些应该是客户很关注的。
这种先帮客户克服存在问题,客户会感恩,增进感情,会让客户更感觉到你的专业以及实力等。
RE:
HiJohn,
Goodmorning!
Ijustvisitedyourwebsite,andstudiedyourcustomers’feedbackonyourproductXXXX.Itsoundsthatyourcustomers(390customersremarkedonline)aredemandingto:
XXXXX陈述一下客户潜在的问题。
Wehavesuccessfullyhelped20customerssolvedthisproblem.XXXXX(描述一下细节,给点具体的信息。
不要太详细,留个伏笔,下次再联系他)
VerybrieflyaboutABCCompany,wehaveabundantexperienceservingXXXX,XXXXcustomers(先给2个大客户的名字,最好是同目标客户时同类的。
).WehavepassedISO9001,andourproductshaspassedUPCcertificate.Weareveryconfidentthatyoucanrelyonusasacapablevendor.
Mayyougivemeachancetopresentyoumoreinformationonthis?
Iwillbegladtosendyoumoredetailedinformationuponyourconsent.
Bestregards,
XXXX
3.考察客户销量比较大的款式的产品,研究看是否有方法可以在保证质量的情况下,大幅度降低成本,通过价格吸引客户。
当客户有其他的合作供应商时,以降低成本为诱饵,是常用的方式,可谓屡试不爽。
HiJohn,
Goodmorning!
WeareacandidatevendorforXXXcompany,currentlyweareservingXXXX,XXXXcustomers(先给2个大客户的名字,最好是同目标客户时同类的。
).Iamwritingtotellyou,thatweareabletocutyourcostforXXXitemby20%,thankstothecurrentbreak-throughinnovationontheproductionprocess.
Thereductionincostwillnotinanywayinfluencethequality.WehavepassedISO9001,andourproductshaspassedUPCcertificate.
Whatproductsareyoucurrentlypurchasing?
MayImakeanoffertoyoubasedontheseitemsforyoutocompare?
Bestregards,
XXXXX
针客户产品线已经有本公司相关产品,供应商是同行时。
在初步建立联系的时候,要仔细考察客户的产品,市场定位,市场对于产品的偏好,要求,并考察客户现有供应商的短板。
五、
Dearxxx,
Verygladtoknowfromyourwebsite,thatyouaretheleadingwholesalerofplasticproductswithmostprestigiousquality.
Tobeevenmoresuccessful,youmightlookforaverycapable&reliableproducingsupplier.XXXisagoodoneforyoutorelyon.WehavepassedISO9001since2005,andourproductshasCEcertificate.
OursatisfiedcustomersincludeDupont,Demag,Weland,Cas,Aliplast.Iamveryconfidentthatwhenyouworkwithus,youwillhavethesamesatisfaction.
Canyoudomeafavor?
Whatweshoulddotoapplyfor&becomeyournewvendor?
Bestregards,
XXXX
六、
这封开发信对公司进行了一个介绍,写的也比较详细。
大家自行修改与自己产品和公司相关的内容。
DearJohn,
Goodmorning!
Ijustvisitedyourwebsite,andknowthatyouaretheleadingwholesalerinPolandforfashionablegloves,withprestigiousreputationforthequality.
Youmaybehappytofindanewreilaiblesourceofgloveswithsuperiorquality&Reasonableprices.YoucanselectfromanabundantvarietyofpremiumqualityJeanswithstylishoriginaldesignsupdatedevery6monthes.
OurfactoryhasacapacityofXXXXglovesmonthly,probablythelargestinChina.Since2009,wehavepassedISO9001,andallourproductshasCEcertificate.Iattachthecertificateimagesinthenextemail,pleasefindthem.
OursatisfiedcustomersincludeXXX,XXX&XXX.Iamconfidentthatwhenyouworkwithus,youwillhavethesamesatisfactionlikethem.
Toenableyoutogetagoodunderstandingofourqualityandservice,wewouldliketoextendaveryspecialofferforyourfirstsampleorder,with15%(onlylimitedtothefirstcontainer).
Inthenextemail,Iwillattachyoutheproductcatalogs.Pleasetellmewhatitemsaremoresalableforyou.
Bestregards,
Sam
PS:
Wearealsoverycapabletocustommakeforyou.Pleasejusttellmethestylesyouselect.
七、
给一个日本客户的开发信,我们知道日本人工作一惯是严谨的,所以信中强调了满足质量标准。
根据自己的业务情况修改即可。
DearXXX,
Goodmorning!
Iamverygladtoknowyoufromyourprofessionalwebsite,youaretheleadingcompanyinJapanformachinevisionsystem.Ialsonoticethatyoupaymuchattentiontoloweryourcostforqualitymachinevisionsystem.ThatiswhereIcanbeofhelp.
MayIintroducemyselftoyou?
IamXXX,fromXXXX.WehavebeeninmachinevisionsystemindustryformorethanXXXyears.Iamconfidentthatwearecapabletomeetyourqualitystandard,whilecuttingyourcostbyatleast10%.Pleasebesure,wearealsoverycapabletocustomproducewithyourdrawings.
Toenableyoutoevaluateourquality,mayIinviteyoutovisitourfactory?
(或者:
mayIsendyouasample?
)
Bestregards,
XXXX
Re:
areliableveteranTyresupplierwith20yearsprofessionalexperience
八、
开门见山,通过客户的利益着手。
DearXXX,
Agoodsupplierwillsaveyoumoneyandbefreefromtrouble.Qualitymeansalotforatyrewholesalerlikeyou.Tobesafefromcustomercomplaints,youmayneedaveryreliablesuppliertocounton.Wearearightoneforyou.
XXXhasalready20yearsprofessionalexperienceinXXXtyre,&XXXtyre.OurfactorypassedXXXX.CustomerslikeXXXX&XXXXareverysatisfiedwithourtyresformanyyears.
Toletyouhavemoreideasaboutourtyres,inaseparateemail,IwillsendyouourtestingreportbySGS.
Wewouldverymuchwelcomeyourenquiry,surelyyouwillgetourbestprice.
Bestregards,
XXXX
九、
标题以折扣吸引客户眼球的形式。
内容也表示先建立同客户的关联感,以照片证明可信度等,是一封很让人心动的开发信。
不过,要是外贸小伙伴要借鉴,别忘了修改产品词。
标题Re:
Loweryourcostforbasketspurchaseby20%mor