QualityManual78层初稿.docx
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QualityManual78层初稿
QUALITYMANUAL
CHINABEIJINGUNI-CONSTRUCTION
GPOUPCO.,LTD(BUCC)
CONTENTS
1SCOPE1
2INTRODUCTION2
2.1General2
2.2CompanyHistory2
2.3MainFieldsofActivities2
3QUALITYMANUALCONTROL3
4QUALITYPOLICYANDOBJECTIVES4
5DEFINITIONS5
6REFERENCES7
7ORGANISATION8
8RESPONSIBILITIESANDAUTHORITIES9
8.1General9
8.2ManagementRepresentative9
8.3QADHOC9
8.4ProjectQualityAssuranceManagers/Engineers10
8.5ProjectQualityControlManager10
9QUALITYSYSTEMDESCRIPTION12
9.1General12
9.2LevelI12
9.3LevelII12
9.4LevelIII12
10QUALITYSYSTEMELEMENTS14
10.1ContractReview14
10.2DesignControl15
10.3DocumentandDataControl15
10.4Purchasing16
10.5PurchaserSuppliedProduct18
10.6MaintenanceofMaterials,EquipmentandStructures19
10.7ProcessControl19
10.8InspectionandTesting20
10.9InspectionMeasuringandTestEquipment(IM&TE)21
10.10InspectionandTestStatus22
10.11ControlofNonconformingProduct22
10.12CorrectiveandPreventiveAction23
10.13Handling,Storage,Packaging,PreservationandDelivery25
10.14ControlofQualityRecords26
10.15InternalQualityAudits27
10.16Training28
10.17StatisticalTechniques28
10.18Plant,MachineryandVehicles(PMV)29
10.19InformationSystems29
1SCOPE
ThisBUCCQualityManual(QM)isthemaindocumentthatdescribesBUCC'sQualitySystem.ItservesasapermanentreferenceintheimplementationandmaintenanceofthesystemwhichissetuptomeettherequirementsofISO9002:
1994.
ThefieldofapplicationoftheQMcoversprimarilytheconstructionactivitiesattheprojectsites.ItalsocoversthesupportactivitiesatHeadOfficeChina(HOC)sincethesearealsocontributingtotheprojectperformance.
TheQualitySystemisapplicabletothesiteconstructionandinstallationactivitiesdefinedinsection1.3ofthisQM.ItalsoappliestoallgeographicallocationswhereBUCCoperatesprojects,evenif,forcommercialreasons,thecompanyoperatesunderadifferentnamethanthatspecifiedonthecertificate.
2
INTRODUCTION
2.1General
TheQualityManualRevisionAwasfirstissuedin1993,forimmediateimplementationbyBUCCpersonnel.Sinceitsintroduction,ithasbeenrevisedtobringtheQMinlinewiththe1994editionoftheISO9002standard.
TheQMwasissuedinorderto:
1)CommunicateBUCCpoliciesandprocedures.
2)DemonstratecomplianceoftheBUCCqualitysystemwiththerequirementsofISO9002:
1994.
3)GiveconfidencetoBUCCClientsofthecompany'sabilitytodeliverandmaintainthedesiredqualityinconstructionandinstallationservices.
4)FamiliarisepersonnelintheBUCCqualitysystemandprocedures.
5)UseitasatoolbyBUCCmanagementforoverallperformancemeasurement,evaluationandinitiationofqualityimprovementefforts.
2.2CompanyHistory
TheBUCCHeadOfficeislocatedinBeijing,Chinaandprovidessupport,guidanceandmonitoringtotheareaoperations.
2.3MainFieldsofActivities
ThefieldsofactivitycoveredbythisQMandforwhichitappliesarelistedbelow:
MarineConstructionWorks
CivilWorks
Heavyandlightindustrialplants
3
QUALITYMANUALCONTROL
1)ThisQualityManualwaspreparedbyHOCQualityAssuranceDepartment(QAD)reviewedbytheManagerConstructionDepartmentandapprovedpriortoissuebytheChiefEngineer.
2)Followingapproval,theQMisdistributedbyQADinacontrolledmanner.ControlledcopiesarestampedandnumbereduniquelyinaccordancewiththedistributionlistretainedbyQAD.UncontrolledcopiesoftheQMmayalsobedistributedforproposalpurposes,customeroffsiteusageandotherreasons.Theseshallbestampedas'UNCONTROLLEDCOPY'andshallbeissuedbyQADwhereappropriate.Controlofsuchcopiesshallnotbemaintained.
3)OnlycontrolledcopiesshallbeusedbyBUCCpersonnel.
4)RevisionstotheQMshalltakeplacetomeetrespectivechangesinapplicablestandards,administrativechangesinBUCCaswellasimprovementsinthequalitysystem.
a)ChangestotheQMmaybeproposedbyanyQMuserwithinBUCC.ChangesshallbecommunicatedtoHOC-QADorminutedinManagementReviewMeetings.
b)Revisedsectionsshallbemarkedbyaverticallineontherighthandsideofeachpage.Thenewrevisionnumbershallbemarkedagainstthislineasappropriate.ThispresentissuehasbeenrenumberedtoREV1.
c)HOC-QADisresponsibleforreceipt,assessmentandprocessingofproposedchangesasperparagraph2.4.1.
d)EachholderofacontrolledcopyoftheQMshallbegivenacontrolledcopyoftherevisedpagesforincorporationintohisQM.Thereplacedpagesshallbedestroyedbytheholder.
e)Revisedparagraphshallbemarkedasdescribedinparagraph2.4.2,andalistofamendedparagraphs(aswellastheamendedpages)shallbedistributedbyHOC-QADtoallQMcontrolledcopyholders.
f)TheQMshallbeupdatedandre-issuedeverythreeyears.
4
QUALITYPOLICYANDOBJECTIVES
1)InrecognitionoftheimportanceofimplementingaqualitysysteminitsoperationsandconcurrentlytosatisfyClient'srequirements,BUCCencouragesallemployeestoproposemodificationsofthesystemorspecificprocesseswithinthesystem,inordertoensurecontinuousimprovements.
2)TheBUCCqualitypolicyisexpressedattheworkfaceasfollows:
TheProjectManagershavetheoverallresponsibilityonaprojectforqualityofconstruction.ThisresponsibilityisalsodelegatedtotheProjectQualityAssuranceManager/EngineerandProjectQualityControlManager/Engineer.Boththesefunctionshavetheorganisationalfreedomandauthoritytoinitiateactiontopreventtheoccurrenceofproductnonconformity.Theyalsopossessthenecessaryresourcestoverifyqualitybyinspections,testsandmonitoringoftheconstructionactivities.
5
DEFINITIONS
Forthepurposeofthismanual,thedefinitionsgiveninISO8402:
1994apply,togetherwiththefollowing:
1)HOC:
HeadOfficeinChina
2)QAD:
QualityAssuranceDepartment,basedatHOC.
3)PMV:
Plant,MachineryandVehicles
4)ISD:
InformationSystemsDepartment
5)QM:
QualityManual(Thispresentdocument)
6)QMP:
QualityManagementProcedure
Amethodologicalstatementdefiningmanagerialresponsibilitiesandauthoritiesrelatedtothemanagementofthecompany'squalitysystem.Definingwhoisdoingwhat,how,whereandwhenandwithwhomtheyinterface.
7)PQP:
ProjectQualityPlan
Adocumentsettingoutthespecificqualitypractices,resourcesandsequencesofactivitiesrelevanttoaparticularproject.
8)MS:
MethodStatement
Aprojectdocumentthatdefinesdetailedactivities,theproceduretobefollowed,thespecialisedtooling,safetyrequirementsapplicabletotheexecutionofconstruction/installationworkinacorrect,efficientandsafemanner.
9)ITP:
InspectionandTestPlan
Adocumentthatdefinestheactivitiesthatrequireinspectionand/ortests(witness/holdpoints),thecontrollingspecifications,theacceptancecriteria,thepersonsresponsibleandtherecordstobeproduced.Usually,thepresentationoftheITPisintabularform.
10)QCP:
QualityControlProcedure
Aprocedurethatcompliments,(asandwhenrequired)theITP,byprovidinginformationthatcannotpracticallybeincludedintheITP,butisnecessaryinordertoperformandcontrolinspectionsandtests(i.e.weldcontrol,concretepouring,lightingsystems,etc.).QCP'sarealsoissuedwheninternationalstandardsand/orcontractspecificationsdonotcontainsufficientinformationonhowtocontrolthequalityofanactivityorhowtoperformtherequiredinspections/tests.
11)Project
AllcontractsrelatedtoconstructionworksexecutedatsitelocationsandtowhichtheBUCCqualitysystemapplies.
6
REFERENCES
1)ISO9000:
1994QualityManagementandQualityAssuranceStandards-Part1,GuideforSelectionandUse.
2)ISO9002:
1994QualitySystems-ModelforQualityAssuranceinProduction,InstallationandServicing
7
ORGANISATION
BUCCrecognisesthatinordertoimplementaqualitysystemandmeetitsclient'srequirementsadequatelyandefficiently,everyemployeemustbeallowedtoparticipate,improveandmodifyprocessesforwhichthepersonisresponsible.DetailedauthoritiesandresponsibilitiesofHOCManagementandBUCCProjectManagersandprojectteamsaredefinedintherelevantQualityManagementProceduresandProjectQualityPlans.
HOCprovidesestimation,constructionsupport,administration,personnel,PMV,designandcomputerandequipmentadministrationservicestotheprojectsinthecivil,mechanical,electrical/instrumentationandHVACfields.Otherdepartmentsandservices,suchascorporateaccounts,insuranceandlegalarealsoprovidedtotheprojects.Thesehowever,areoutsidethescopeofthisQMandconsequentlythequalitysystem.
8
RESPONSIBILITIESANDAUTHORITIES
8.1General
DepartmentManagersareresponsiblefortheimplementationofthequalitysystemintheirareaandhavetoensurethattheirstaffsareawareofthesystemrequirementsandunderstandwhatisrequiredofthem.DepartmentManagersareresponsibleforthedevelopmentandimplementationofproceduresbytheirstaffasappropriate.
Managingpersonnelmaydelegateworkorresponsibilitiestoappropriatelyqualifiedandexperiencedsubordinatesbuttheoverallresponsibilityremainswiththemanagingpersonnel.
TheEstimatingandConstructionSupportDepartmentaredividedintothreedisciplines:
Mechanical,CivilandElectrical/Instrumentation.ConstructionSupportprovidesengineering,planning,budgeting,purchasingandprojectco-ordinationandmonitoringservicesfortheprojects.
ProjectCo-ordinatorsassisttheprojectsinallaspectsandco-ordinatewithotherHOCdepartmentsaswellaswith