创业指南创业与职业化管理.docx
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创业指南创业与职业化管理
(创业指南)2020年创业与职业化管理
(创业指南)2020年创业与职业化管理
创业和职业化管理
PaulContomichalos[简介]
百时美施贵宝公司前任董事长兼总裁、百润公司联合创始人及董事长
9月24日
通过MBA课程的学习,我们懂得了如何高效地运作一个组织,但却且一定能够充分了解如何创业和实施组织创新。
而这正是百时美施贵宝公司前任董事长兼总裁、百润公司联合创始人及董事长PaulContomichalos先生在2003年9月24日中欧管理论坛上的演讲主旨。
Contomichalos先生和大家共享了他在BMS公司以及新近创建的百润公司中获得的经验,且就职业经理人和创业企业家之间的差异阐释了自己的观点。
此外,他仍结合创造自身商业模式的过程,提供了一些相关性的建议,主要包括如何创建新企业,如何形成清晰的思路、建立强有力的团队、树立重视分析的意识等重要问题。
Entrepreneurvs.ProfessionalManager
(ExcerptsfromaspeechgivenatCEIBSbyPaulContomichalos.ContentrightsreservedbythespeakerandCEIBS.UseofthecontentmustbewiththepriorapprovalfromCEIBS.)
PaulContomichalos(Biography)
FormerChairman&PresidentofBristol-MyersSquibb(BMS)China,Co-FounderandChairmanofProfexInc.
Sept.24,2003
Asweallknow,whenwe'reinbusiness,it'snotonlysuccessesbutthere'relotsofexperiencesincludingsomefailurethatwecanlearnfrom.ButIwouldtalkaboutandelaborateaboutmyexperienceonthesubjectofEntrepreneurvs.ProfessionalManager.I'vethoughtalotaboutthistopic.Letmestartbysaying,firstofall,I'mverythrilledtobehere,becauseI'veknownCEIBSstartedintheyearwhenIcametoChinain1994,right?
Soitwasanearlymoverasauniversity.That'swhyyouhaveakindofgoodfacultyexperience,professionals,greatreputationwhichleadstogreatcareersandgreatjobs.Soyou'reaspecialaudiencebecausefirstofallyou'resmart,becauseyouchoseCEIBS.Andthoseofyouwhodidn'tgotoCEIBSandarehere,youarealsosmart,becauseyouchosetocomethisafternoonorthisevening.IwanttowarnyousomethingthatIliketoaskquestions.EventhoughIhavetheseslides,Istillwanttoasksomequestions.SomeofyouIknow,soImaypickonyouifnoonewantstoanswermyquestion.Letmestartwiththisquestion-whofromtheaudienceknowsme?
Andby"knows"letmedefine-Imean,"Haveweworkedtogether?
Orhadacoffeetogether,orhadadrinktogether?
Letmesee.Putyourhandsup.Nooneknowsme?
Howmanyareyou?
Letmecount.Ok,soquiteafewofyou.So,asPro.Zhangkindlymentioned,mynameisPaulContomichalos;I'moriginallyfromGreece;BornandgrewupinAthensandthenwenttotheUnitedStatesforanMBAdegree.AndthencametoChina-I'lltalkalittlebitaboutmyexperienceandcareer.
ThetopicI'mgoingtobeaddressingisoneI'vespentalotoftimethinkingabout.Andit'sabigdecisiontomake-tomakethetransitionfromacorporatekindenvironmenttoamoreentrepreneurialenvironment.SowhatIwouldliketodoissharesomeofmyexperiencesovertime,whatIhavelearnedin…andalsohopefullywecanboth-yourselvesandme-learnfromtheprocessbecauseIliketoconstantlylearnandgainnewexperience.Solet'sstartbyakindofdefinitionsowe'llhavealittlebitofacommonlanguage,becausepeoplecanusedifferentdefinitions.Whatisaprofessionalmanagerandwhatisanentrepreneur?
ThewayI'dliketolookatitisthattheprofessionalmanagerissomeonewithinanexisting,inmanycases,itcouldbeapubliccompany.Itdoesn'tmatterwhatyourpositionis.Itcouldbeamanager,adirector,generalmanager,apresident,CEO…Itdoesn'tmatter.Butit'ssomeoneworkingwithinthisenvironment.Forthebalanceofmypresentation,Iwouldcallthiscompanymanager,thisperson.SowhenItalkaboutcompanymanagerIwilltalkaboutpeoplewithinanexistingcompanyandinmostcasespublic.Now,entrepreneurisnotonlysomeonewhostartsabusinessinmyopinion,oramemberofastart-upteam.Forexample,ifinanewcompany,youarethefirstholdingaposition,you'reveryentrepreneurial.Soitcouldbeamemberofastart-upteam,eitherwithinabigcompanyorpossiblywithinasmallerorganisation.Sothat'showIwillrefertothisandobviouslythatwouldbeanentrepreneur.Let'slooknowattheroleandresponsibilityofacompanymanager.AcompanymanagercanbetheplantmanagerforIBM,orcanbethemarketingheadforL'OréalorBristolMeyer.Entrepreneurisanyonewhoworksinanenvironmentoftheirown.SotheroleIseeasacompanymanageristodoeverythingwithinyourcontroltomaximisevaluetoshareholders,right?
Thatiswithintheareaofyourresponsibility.Soyouworkinateamwithothermembers.Andyouhaveadefinedareathatyouareresponsiblefor.Nowwhenyouareanentrepreneur,it'squitedifferent.Becauseentrepreneursbuildbusinesstofulfillpersonalgoals.Thatisthereasontheycreatebusinesses.That'squitedifferent.It'snotgoodorbad,onlydifferent.Let'slookatthescopeofacompanymanagervs.anentrepreneur.Forexample,let'stake,whichcompany,let'stakeDell,DellComputers,today.Thewaytheydefinetheirbusiness…ifyouareworkingforthemyou'llseewhatbusinessisDellin-computers.Sotheyareinthecomputerbusiness.AndwhatisthecorecompetenceofDell?
Supplychain?
Anythingelse?
Service?
OKSoifyouareworkinginChinaforDell,youworkwithinthisenvironment,thispre-definedframeworkorparameters.IfyouareworkingforDellinChina,youhaveanideaofcreatinganInternetcoffeeusingDellcomputers,doyouthinkheadquarterswouldbuythisidea?
I'mnotpickingonDell.Butit'svery,verydifficultbecauseyouworkwithinadefinedframeworkwhichhasbeensetbythecorporationyou'reworkingwith.Andthat'syourown.WhenMichaelDellstartedDell,hewasanentrepreneur.Infact,hewasquintessentialentrepreneur.Andatthattimehedefinedwhatthecompanywouldlooklike,whatcapabilitiesthecompanywillhaveandsoon.Idon'tknowMichaelDell,Butheprobablythoughtatthattime,whatbusinessdowewanttobein?
Becausethesewasanunlimitedopportunityofbusinessesforthemtobein--andsubsequently,whatcapabilitiesdoweliketodevelop?
Thosearethequestionstheentrepreneuraskswhicharequitedifferentformthequestionsacompanymanagerwillask.Andagainfortheentrepreneurtheoptions,thinkaboutit,arevast.Becauseyouarecreatingsomethingfromscratch.Sotheoptionsastowherewewanttoplay,whatarethekeycompetencieswewanttodevelopareunlimited.Andthat'swhyitisoverwhelmingsometimes,becausethemostdifficultthingtodoistodecidewhatnottodo,notwhattodo,becausetheopportunitiesarevast,sosometimesdecidingwhatnottodoismostdifficulttodo.Inanewcompanybeingfocusingandinsuringthesuccessofthethingswedoisthemostimportant.
Let'slookalittlebitmoreindepthateachofthesetwoareas.Let'sstartwiththecompanymanager.AndIhavespent15yearswithBristolMeyerSquibb,haddifferentpositionswiththem,butwithonecompanyworkingindifferentcountrieswithdifferentjobs.Ihaveseenalotoftypesofpeoplewithinonecompany.I'veseenbureaucrats.Whatisabureaucrat?
Bureaucratissomeonewhowhateveryoutellthem,theysayitcan'tbedone,right?
Or,cannotfindthewaytodoit.Sowehavealotofbureaucrats.Wehavepeoplewhosayit'snotmyjob.Youtrytodosomethingandtheyonlylookattheirjobdescriptionvery,verystrictlyandtheydonotwanttogoevenastepbeyondthat.Becausemaybeit'srisky,maybetheydonotwanttotakethatrisk,ormaybetheyarelazy.Sowehavethosetypesofpeople.Whataretheotherpeoplewehave?
Wehavethosewhowanttokeepthebosshappy.Sotheyanticipatewhatthebosswant,soIgivethemwhattheywant.Sowehavethosepeopletoo.ItgetsbetterIguess.Wehaveefficientmanagers.Whataretheefficientmanagers?
Theyarepeoplethatdothingsintherightway.Whentheyhaveatask,theywilldoitwell,andtheywilldoitintherightway.Andthoseareabsolutelycrucialtoanyorganisation.Wealsohaveseenthatwehavebusinessbuilders-peoplethatfindnewwaysthatcreatebusinesseswithinbigcompaniesandobviouslyifyou'reworkinginChinaandyou'rethefirstoneinChinastartingabusinessiseasier,butagainwehavepeoplewehavethemindsetofbuildingorcreatingbusinesses.Andwealsohavepioneersandpeoplewhoareveryentrepreneurialwithinbigcompaniesorsmallcompaniesbutanywaycorporation.Wehavepeoplewithanentrepreneurialmindandapioneeringkindofspirit.Sowecanseeallkindsofpeople.AndIguessifyouaresittingintheaudienceyouthinkyouaretowardstheleftofthis,neverthinkaboutbecominganentrepreneur…staywithabigcompany,becauseatleast…maybethereisawaytosurvive.Butifyou'reontheright,youliketobuildthings,youliketocreate,youliketoinnovate,maybeatsomepointofyourcareer,it'sarightthingtolookatanentrepreneurialkindofjob--startingacompanyorbeingpartofthestart-upteam.Obviously,weallknow-alotofyouhaveputupyourhandsandyou'reworkingwithbigcompanies-thebenefitthatwehavecanbequitelucrativeandalsorewarding.So,wehavegenerallypackagesalarycompensation.Ifwe'redoinggood,ourcareerdevelopmentisusuallyquitegood.Wecangetpromotion,becausecorporationsorbigcompanieshavealotofbusinessesthatwecangetpromotedin.Andthereisrelativejobsecurity.Iputtheword"relative"becausethereisnosuchthingasjobsecurity.Butatleastifyouareworkingwitha20-billiondollarcompany,chancesaretheywillbearound.Youneverknow.Sothereislowerrisk.Thereisgenerallyverygoodtraining,exposuretonewareas,itsprestige,imageworkingforagoodcompanynodoubt.Andthenvery,veryimportant,wehaveaccesstoalotofresourcesofthecorporation.Thatisprobablyforthoseofyouwhohaveventuredouttobecomeentrepreneurs,orthoseofyouwhowilloneday,you'llfindthatissomethingsometimeweunderestimatethecorporateresourcesandthesystem