交通工程视听说英语教程录音材料第二单元Script unit 2.docx
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交通工程视听说英语教程录音材料第二单元Scriptunit2
Script
Unit2ContractNegotiation
Pre-listeningActivities
BusinessContractBasicsImportantPointstoRemember
WhenPuttingTogetheraContract
Ifyouspendenoughtimedealingwithcustomers,youwillatsomepointhavetodealwiththecontractsrelatedtotheserviceyouprovidetothosecustomers、
Atfirst,contractscanbeintimidating,butlikemostthingsinlifewanttogetabetterpractice,youwillbebetteratdealingwiththeseagreements、Thefollowingslideswon'tteachyoutobealawyer,buttheywillprovideyousomerealworldinsightsthatwillhelpyouwhenitcomestimetodealwiththecontract、Youwon'tbelievehowmanycontractsIhaveseencomeacrossmydesk,butdidnothavethepropersignatures、WhatImeanbythepropersignaturesisthattheclientwhoisgettingtheproductortheservicehassignedthecontract,andthepersonthatissupplyingthatproductorservicehasalsosignthesamecontract、
Youhavetohavebothsignaturesonthesamedocumentinorderforittobeacontract、Alotofsmartcontractsnowhavethiswordingbelowthesignatureline:
authoritytobindthecompany、Thiswordingservesasaremindertothepersonwhowasactuallysigningthecontractthattheymusthavetheauthoritytocommittothetermsofthecontractthattheywereabouttosign、Basicallytheclientbysigningitsays,yes,“IcanpayforthisproductorservicethatI'mabouttoreceive”,andthensubsequentlythecompanyrepresentativeisalsosaying,“Yes,Icandelivertheproductortheserviceasit’soutlined”inthecontract、Allcontractsshouldhavethesebasicelements:
Numberone:
Astartdate
Whenareyougoingtodelivertheproductortheservice?
Numbertwo:
Contractlength
Thiscanbeanydurationoftimefromaday,aweek,amonth,sevenmonthsorevenfouryears、
Numberthree:
Detailsoftheproductorservice
Thisitemcanneverhaveenoughdetail、Thegoalhereistomakesurebothpartiesknowexactlywhatistobedoneinthecontractrightdowntothefinestdetails、Itisimportanttomakesureeveryone'sexpectationsareabsolutelycrystalclear、
Numberfour:
Prices
Yes,itisimportanttolistoutthepriceyouarechargingfortheserviceforthepartthatyouareselling、Makingsurethatcontractdetailswhatisincludedisjustasimportantastowhatisnotincludedintheprice、Whenyouthinkprice,thinknumberofunits,value,frequencyandanyandalldiscounts,andforhowlongthatpricewillbeineffectyoumaywanttoofferdiscountsareincreasesinyourpriceifcertainconditionsapplysuchasacustomerwhobuysmorethanexpectedorlessthanagreedto、Keeptheseoptionsopenbecauseyouneverknowwhatwillhappeninthefuture、
Numberfive:
Paymentterms
Intheolddayswhenbusinesswasalocalexchangeofgoodsandservices,paymenttermsarepaidmuchcashwhenyouboughtorreceivedtheproductorservice、Asbusinessbecamemoreinternational,itbecameinconvenienttopaycash,forsay,shiploadofironore,sopaymenttermsbecamepartofthecontract、Paymenttermsandsurethereisatimelybalancebetweenthedeliveryoftheservicetothepaymentforsuchservice、Somecompaniescanaffordtoextendpaymenttermsforbiggerdealsbutsomeneedtobepaidimmediately、Whenyouarenegotiatingpaymentterms,ensureyoucanaffordtotermsyouagreeto,otherwiseyoumayfindyourselfoverextendedcreditwiseandnotbeabletoaffordtopayyouremployeesorotherkeyproviders、
Numbersix:
Mailingaddresses、
Inyourcontractmakesureyouhavethemailingaddressesofthatpersonwhosignedthecontractandthemailingaddressandnameofthepersonordepartmentyouweretosendtheinvoicesto、Sameappliesifyou'regettingpaidmakesureyourcustomerknowswheretosendthechecked,eitherwayyouwillsavealotoftimeinminimizingconfusion,ifyou’reatthistothecontract、
Numberseven:
Approvedsignatures、
Nowwe'regoingoverthisagainbutthisissimple、Makesurethepeoplewhosignedthecontracthavetheauthoritytocommittothetermsofthecontractwhenindoubt,askforproof、Don’twristdisappointmentorextracostbecauseyoudidn'tdothisstep、Whenitcomestocontractsandpromises,theonlyvalidpromiseisapromisethatiswrittenintothecontract、
While-listeningActivities
VideoOne
BusinessContractBasics:
ImportantPointstoRemember
WhenPuttingTogetheraContract
Everythingelseissimplewords,unspokenwordsarenotbinding,whichtheywere,butthatisnotthecase、Sothecontractorssaywewillpickupanddisposeofallaccessmaterial,getitinwriting,iftheclientsayswewillgiveyoumorebusiness,andifyoudeliverontime,havethemputthatinwriting、Itiseasytobelieveorhavefaithintheotherpartywhenyou'renegotiatingacontract、Youwanttotaketheirwordforeveryonewhohasgoodintentions,butsituationschange,peoplechange、Toensureeveryonerememberswhattheypromisedbyputtingitinwritingandincorporatingitintothecontract、Itisnaturalthatacontractwillcallbackandforthbetweenyourcompanyandyourclient,iseachpartyfinetuneswhattheywillagreetoandwhattheywantchangeoradjustedinthecontract、
Electronicallywrittencontractsfordocumentcanbeadjustedandoralteredwithouttheotherpartybeingtoldorbeingawareofit、Electronicallywrittencontractsordocumentscanbeadjustedandoralteredwithouttheotherpartybeingtold,orevenbeingaware,youcangetaroundredlineinWorddocuments,likeitornot,it'safact、Soyouhavetoguardagainstthispracticebyreviewingtheredlinecontractsthatcomebacktoyou、Mostpeoplewillconcentratetheirattentiononthesectionsthathavebeenredlined,butitisalwaysgoodpracticestoscantherestofadocumenttoensurenothingelsehaschanged、Onequickandeasywaytodothisistofirstensurethatyouhavethesamenumberofpagesinthecontract、
Secondlyyoucanscanacontractbylookingforthesamewordsatthebeginningandendsofeachline,andcomparingthemtotheoriginalandthered-linedversion、Asyoucanseeinthisexamplethewordsanyandagainstappearonthe3rdineightlinesasintheoriginal,alsowehaveballpointAthroughDinbothcopies,shecanbeprettysurethatthissectiononthecontracthasnotbeenaltered、Ifthatsectionhadwordsaddedorremovedandthewordswerenotlineupthesameway,thiswouldbeRBSwithgaspressurefunchangesaswell、
Everycontractwillhavesomechangesmadetoit,whenitdoes,bothpartiesmustagreetothosechanges、Thechangesneedtobeinitiatedbybothpartiesorthechangeisnotdeemedacceptedintothecontract、Thisprocedurealsostopsonepartyfrommakingchangesafterthecontracthasbeensignedandensurestheintegrityothercontractprocess、
Itisagoodideatoactuallywritesuchaclauseintoyourcontracttoensurethatbothpartiesunderstandthatallchangeshavetobemutuallyagreedto、Onewouldthinkthisisanobviouslie,butrealityhastaughtmequitedifferently、Hereisascenariotoconsider、JohnworksforasoftwarecompanyandJohngetspaidacommissionforeachofhissoftwaresales、Johnknowsthefullpriceofthiscompanysoftware,butJohnalsoknowshecansellmoresoftwareifhediscountsthepriceJohnmightnotreallyknowwhatitcostactuallyrightcellandsupportthesoftwarehiscompanyisselling、Allheknowsishegetspaidifhesells、SoJohn’smotivationsmaynotalignwithhiscompany'sobjectives、
Whenitcomestodiscountsomeproductsorservices,makesureeveryoneinyourcompanyknowswhatistheabsolutelowestpricethatisacceptable,yourunabusiness,notacharity、Don'tgiveawaythecompany'sprofitsbyaddingexcessivediscountsintoacontract、Whenyouarenegotiatingacontract,alwaystryingtokeepinopenmindnewapproachesandcharmstoacontract、
Itisnaturaltoimmediatelydismissanychangestoyourcontract,buttryandlistentonewapproachesinnewwayslookingatthebusiness、Sometimesthesenewideaswillcomefromyourclient,andyourcustomers,yourbestreactionisnottoreact,buttolistenandaskquestions,lotsandlotsofquestionsTrytounderstandwherethey’recomingfrom,ifyoulettheotherpersonexplaintheirposition,theirlogicandtheirreasonswhytheyareaskingforwhattheyareasking,youmightseeanopportunityorapproachthatyouneverthoughtitbefore,alwaysrespondthisway,“oh,allthat’sinteresting”、“Whyisthatimportanttoyouandoryourcompany?
Theworstcontractsaretheonesdoneinarush、Itiswellknownthatmostconcessionsandcontractsaredoneinthefinalhoursatthenegotiation、Dowhatyoucantoavoidhurriedtimeorsensitivesituationssuchassigningabunchofcontractsonthelastdayofthemonthorattheendofthequarter、Trytominimizethestrapsbynotsettingadeadlinetosignbyacertaindayoracertaintime、Ofcourseyouwillhavetoeventuallysignthecontract,butyoucannowpredictaheadoftimewhatissueswillcomeupinthenegotiationphase、Sodon’tbeatadisadvantageandleaveyourselfsomeextratimeandflexibility、Contractscanimpactbusinessesinmanyways,unlessyouonrunandmanageaone-personbusiness、Chancesareveryhighthatthecontractyou'reabouttosignwillaffectalotofpeopleinyourcompany、Peoplemaybehired,expensivemachinerypurchased,officespaceisrented,andbudgetschanged,andsoon、
Sonowisthetimetohandoveryourabout-to-besignedcontracttoatrustedpartyinyourcompany,ororganizationforthemtohaveareviewofthedeal、
Theymayhaveaperspectiveofourknowledgeaboutacertainsituationdoyouwerenotawareof、Thisinformationmayha