Japan日本的礼仪风俗.docx

Japan日本的礼仪风俗.docx

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Japan日本的礼仪风俗

Appearance

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ThosewhodressaccordingtotheirstatusorpositionimpresstheJapanese.Dresstoimpress.

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Menshouldweardarkconservativeattire.Businesssuitsaremostsuitable.

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Casualdressisneverappropriateinabusinesssetting.

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Shoesshouldbeeasytoremove,asyouwilldosooften.Slip-onsarethebestchoice.

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Women’sdressshouldbeconservative.Littleemphasisshouldbeplacedonaccessories.Theyshouldbeminimal.

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Womenshouldnotwearpantsinabusinesssituation.Japanesementendtofinditoffensive.

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Womenshouldonlywearlow-heeledshoestoavoidtoweringovermen.

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Akimonoshouldbewrappedleftoverrighttodootherwisesymbolizesdeath.

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RemembertheJapanesephrase"Thenailthatsticksupgetshitwiththehammer"whenconsideringyourchoicesforattireinJapan.

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Avoidusinglargehandgestures,unusualfacialexpressionsandanydramaticmovements.TheJapanesedonottalkwiththeirhandsandtodosocoulddistractyourhost.

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Avoidthe"OK"sign;inJapanitmeansmoney.

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Pointinginnotacceptable.

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Donoblowyournoseinpublic

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Personalspaceisvalued.BecausetheJapaneseliveinsuchadenselypopulatedarea,theyvaluetheirpersonalspace.

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Asmilecanhavedoublemeaning.Itcanexpresseitherjoyordispleasure.Usecautionwithyourfacialexpressions.Theycanbeeasilymisunderstood.

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TheJapanesearenotuncomfortablewithsilence.Theyuseittotheiradvantageinmanysituations.Allowyourhosttositinsilence.

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Behavior?

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Thewordfortoastingiskampai,pronounced'kahm-pie'.Whentoastingtheglassisneverleftunfilled.DrinkingisanimportantpartofJapaneseculture.Itisawaytorelievebusinessstress.

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Neverpouradrinkyourself;alwaysallowsomeoneelsetodoitforyou.

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Mostbusinessentertainingisdoneinrestaurantsorbarsafterbusinesshours.Ofteninkaraokeor"hostessbars."Businesswomenshouldnotattend"hostessbars."

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Letthehostorderthemealandpay.Businessmaybediscussedatdinnerduringtheseevents.

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Japaneserarelyentertaininthehome.IfyouareinvitedtothehomeofyourJapanesehost,consideritagreathonoranddisplayatremendousamountofappreciation.

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Ifyouareinvitedtoasocialevent,punctualityisnotexpected.Itisthecustomtobe"fashionablylate."

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Ifyoudotakeyourhostoutinsistuponpaying.TheJapanesewillrefusebutinsist.TheywillpreferthatyouchooseaWestern-stylerestaurantwhenentertainthem.

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Keyphrasestolearnare"itadakimasu"atthebeginningofdinner,and"gochisou-sama-deshita"attheend.Itispoliteusethesephraseanditwillshowyouhostthatyouhaveenjoyedthemeal.

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"Sumimasen"（excuse-me）isaveryusefultermtoaddtoyourvocabularyalongwiththephrase"kekkodesu"（I'vehadenough）.

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Itisperfectlyacceptabletoslurpyournoodles.Doingsowillexhibityourenjoymentofyourfood.Todootherwise,indicatesthatyourmealwasnotapleasantone.

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Donotopenlydisplaymoney.ItisraretoseeitgivenfrompersontopersoninJapan.Itisimportanttouseanenvelopetopassmoney.

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InAsiathenumber14isbadluck,becauseinJapaneseitsoundsliketheword‘shuh-shuh’,whichsoundslikethewordfordeath.

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Tippingisnotexpected.

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Giftgivingisveryimportantbothbusinessandpersonalgifts-Seesection.

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Styleistantamount.Thegiftitselfisoflittleimportance,theceremonysurroundingitisveryimportant.

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Alwayswrapgifts.Theselectionofthewrappingpaperiscritical.Donotgiveanythingwrappedinwhiteasitsymbolizesdeath.Donotusebrightcolorsorbowstowrapthegift.Itisbettertohavethehotelorthestorewrapthegifttoensurethatitisappropriate.

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Donotsurprisetherecipientwiththegift.Giveyourhostsomewarningduringtheeveningthatyouintendtogivethemapresent.

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Givethegiftwithbothhandsandacceptgiftswithhands.

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Generally,giftswillnotbeopenedinyourpresence.Ifyourhostinsistthatyouopenthegiftdosogingerly.Theytakeprideingiftwrapping,showthatyouappreciationtheeffort.

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Donotgivegiftsinoddnumberorthenumberfour,asoddnumbersarebadluckandfoursoundslikethewordfordeathinJapanese.

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Giftsshouldbegivenattheendofavisit.

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Donotadmireanythingbelongingtoyourhosttooclosely.TheJapanesestrivetoplease;youmayberewardedforyouradmiration.

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ThemostpopulargiftgivingoccasionsinJapanareoseibo,whichfallsattheendoftheyearandO-chugenwhichfallsduringthemiddleoftheyear.

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Goodgiftideasincludetopchoicebeef,fruitandalcoholsuchasbrandy,qualitywhiskeyandBourbonalongwithexcellentwines.Theyalsoappreciategiftsfromhigh-enddepartmentstoreslikeSaksandNeimanMarcus.

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TheJapanesefrownonopendisplaysofaffection.Theydonottouchinpublic.Itishighlyinappropriatetotouchsomeoneoftheoppositesexinpublic.

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Communications?

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InJapan,businesscardsarecalledmeishi.Japanesegiveandreceivemeishiwithbothhands.ItshouldbeprintedinyourhomelanguageononesideandJapaneseontheother.PresentthecardwiththeJapaneselanguagesideup.

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Thecardwillcontainthenameandtitlealongwiththecompanyname,addressandtelephonenumberofthebusinessman.InJapan,businessmenarecall"sarariman."Asararimanwhodoesnothavea

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Takespecialcareinhandlingcardsthataregiventoyou.Donotwriteonthecard.Donotputthecardinyoupocketorwallet,aseitheroftheseactionswillbeviewedasdefacingordisrespectingthebusinesscard.Uponreceiptofthecard,itisimportanttomakeaphotocopyofthenameandtitleoftheindividualinyourmind.Examinethecardcarefullyasashowofrespect.

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Inabusinesssituation,businesscannotbeginuntilthemeishiexchangeprocessiscomplete.

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Thecustomarygreetingisthebow.However,someJapanesemaygreetyouwithahandshake,albeitaweakone.Donotmisinterpretaweakhandshakeasanindicationofcharacter.

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Ifyouaregreetedwithabow,returnwithabowaslowastheoneyoureceived.Howlowyoubowdeterminesthestatusoftherelationshipbetweenyouandtheotherindividual.Whenyoubowkeepyoureyeslowandyourpalmsflatnexttoyourthighs.Thebusinesscardshouldbegivenafterthebow.Thisisveryimportanttoremember.

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Inintroductionsusetheperson’slastnameplusthewordsanwhichmeansMr.orMs.TheJapaneseprefertouselastnames.Donotrequestthattheycallyoubyyourfirstnameonly.Ifyouareuncertainaboutthepronunciationofaname,askforassistance.

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UnderstandthattheJapaneseprefernottousethewordno.Ifyouaskaquestiontheymaysimplyrespondwithayesbutclearlymeanno.Understandingthisiscriticalinthenegotiationprocess.

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InAsiathenumber4isbadluck,becauseinJapaneseitsoundsliketheword‘shuh-shuh’,whichsoundslikethewordfordeath.

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DressEtiquette

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Businessattireisconservative.

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Menshouldweardark-coloured,conservativebusinesssuits.

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Womenshoulddressconservatively.

BodyLanguage

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Japanesepeopleprefernottostandclosetoothers.

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Tryandavoidtouchingothers.

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Donottakeasmileasbeingasignalofhappiness,theJapanesesmilewhenmad,embarrassed,sadordisappointed.

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Whilesitting,don’tshowthebottomofyourshoes.

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Itisrudetotalktosomeonewhenleavingyourhandsinyourpockets.

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Putyourhandinfrontofyourface.Makesureyourpalmisfacingtowardsyourface.Thenwaveitbackandforth,thisisapolitewaytoanswer“no”or“Idon’tknow”toacompliment.

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Itisconsideredrudetostareatsomeone.Eyecontactisn’tpolite.

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Don’tleanagainstanything,achair,awall,adoor,etc…

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Whenvisitingsomeone,sittowardstheedgetoshowproperrespectandleaningbackmeanscloseness（suchasachildhoodfriend）.

BusinessNegotiation

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TheJapanesearenon-confrontational.

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Theyhaveadifficulttimesaying'no',soyoumustbevigilantatobservingtheirnon-verbalcommunication.

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Itisbesttophrasequestionssothattheycanansweryes.Forexample,doyoudisagreewiththisGroupdecision-makingandconsensusareimportant.

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Writtencontractsarerequired.

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TheJapaneseoftenremainsilentforlongperiodsoftime.BepatientandtrytoworkoutifyourJapanesecolleagueshaveunderstoodwhatwassaid.

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Japanesepreferbroadagreementsandmutualunderstandingsothatwhenproblemsarisetheycanbehandledflexibly.

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UsingaJapaneselawyerisseenasagestureofgoodwill.NotethatJapaneselawyersarequitedifferentfromWesternlawyersastheyaremuchmorefunctionary.

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Neverloseyourtemperorraiseyourvoiceduringnegotiations.

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SomeJapaneseclosetheireyeswhentheywanttolistenintently.

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TheJapaneseseldomgrantconcession.Theyexpectbothpartiestocometothetablewiththeirbestoffer.

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TheJapanesedonotseecontractsasfinalagreementssotheycanberenegotiated.

DiningEtiquette

OntherareoccasionyouareinvitedtoaJapanesehouse:

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Removeyourshoesbeforeenteringandputontheslippersleftatthedoorway.

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Leaveyourshoespointingawayfromthedoorwayyouareabouttowalkthrough.

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Arriveontimeornomorethan5minuteslateifinvitedfordinner.

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Ifinvitedtoalargesocialgathering,arrivingalittlebitlaterthantheinvitationisacceptable,althoughpunctualityisalwaysappreciated.

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Unlessyouhavebeentoldtheeventiscasual,dressasifyouweregoingintotheoffice.

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Ifyoumustgotothetoilet,putonthetoiletslippersandremovethemwhenyouarefinished.

Meetin