becV写作资料补充11.docx

becV写作资料补充11.docx

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becV写作资料补充11

BEC写作补充讲义

LectureOne

2.Exerciseonregister

LectureTwo

Writingtechniqueone:

Register

YouhavetogotoameetingwithsomesuppliernextMonday.

Writeanemailtoanassiatantyouknowwell:

•explainingwhyyouwillbeabsentfromtheoffice

•sayingwhenandhowlongyouwillbeaway

•requestinghertodealwithcustomerswhileyouareaway

•Write40-50words.

Informal

HelloSam,

I’vegotameertingwithoursuppliersnextMondaytotalkaboutthenewspecificationsforthecomponents,soI’llbeoutoftheofficeforacoupleofhoursfrom10to12.CouldyoudealwithanycustomerswhileI’mout,please?

Thanks

Formal

Dearsam,

IshallbeatameetingwithoursuppliersnextMondayinordertodiscussthenewspecificationsforthecomponents.Asaresult,Iwillbeabsentfromtheofficeforapproximatelytwohoursfrom10a.monwards.Iwouldbegratefulinyouwouldattendtoanycustomersinmyabsence.

Manythanks

Forthistopic,theinformaloneisbetter.

Technique2:

wordchoice

Youarethehumanresourcesmanagerofacompanyandyouhavedecidedtochangesome

workingpractices.Youwanttoholdameetingwithstaff.

Writeamemothestaff:

•tellingthemthereasonforthemeeting

•sayingwhoshouldattend

•informingthemwhenandwherethemeetingwillbeheld.

LectureThree

BasicPatternsofWriting

•DirectnessinGood-newsandRoutineMessages（deductive）

•IndirectnessinBad-newsmessages（inductive）

IndirectnessinWriting

Fourparts:

1）Abuffer;

1.Asyoumentioned,promptdeliveryissoimportantthatwehavebeenmakingeveryefforttoaccomplishit.

2.Weappreciateyourwritingtousaboutthequalityofourproducts.

2）Reasonssupportingthenegativedecision;

1.Asyouknow,supplyingbestqualityproductsandservicesisourcompany’spolicy.

2.Thetreatmentyouaskedisonlyallowedtothosethathaveanannualturnoverofupto$2bnwithus.

3）Aclear,diplomaticstatementofthenegativedecision;

1.Forthisreasonwecanonlyoffertheretailprice.

Compare:

（cannotgrantthediscountasrequested）

2.WefinditdifficulttoshipthegoodsbeforeChristmas.

Compare:

（cannotship）

4）Ahelpful,friendly,andpositiveclose.

1.Thankyouagainforyourcooperationinthismatter.

2.Itwouldbepossibleforyoutoobtainatradediscountof2%ifpaymentismadeonacashbasis.

Logicalorder

ImagineyouarewritingtoEMIMusictoenquireaboutopportunitiestowork

fortheircompany.Inwhatorderwouldyoudoeachofthesethingsinyour

letter?

a.Askforinformationabouthowtoapply

b.Askforinformationaboutopportunitiesinthecompany

c.Explaininmoredetailyourqualificationsandbackground

d.Saybrieflywhoyouare

e.Saywhereyouhaveheardaboutthecompany

f.Saywhyyouareinterestedinworkingforthem

g.Saywhyyouarewriting

Answer:

d,g,e,f,c,b,a

Usefulexpressions

Replyingtoqueries回复咨询

⏹Thankyouforyour….of…（date）.

Herearetheanswerstothequestionsyouraised.

⏹Inanswertoyourqueries…

⏹Wewouldlike…

⏹Wewouldpreferto…

⏹Lookingforwardtoreceivingyourdesignandquotation.

告知好消息

⏹Iampleasedtotellyouthat…

⏹Iamdelightedtoinformyouthat…

⏹Iamhappytoadviseyou…

⏹Wearepleasedtoinformyouthat…

告知坏消息

⏹Iregrettotellyouthat…

⏹Iamsorrytoinformyou…

⏹Iamsorrytoadviseyouthat…

⏹Weregretthat…我们很遗憾……

说明原因

⏹Thiswasowingto…这是因为……（多半为坏消息）

⏹Dueto…这是由于……

⏹Asaresultof…这是……的结果

⏹Becauseof…这是因为……

请求采取行动，如果紧急的话，可以加上后面的词组

⏹Pleasecouldyou…assoonaspossible

⏹Wewouldbegratefulifyoucould…withoutdelay如果你能尽快……，我们将不胜感激

⏹Wewouldappreciateitifyoucould…immediately…

轻度抱怨

⏹Unfortunately,然后直接说不幸的事情发生了，比方，

⏹Unfortunately,wehavenotyetreceivedyourpayment,wewouldbegratefulifyoucouldmake

thepaymentsoon.

询问信息

⏹Wewouldliketoknowabout/if…我们想了解有关……

⏹Pleasecouldyougiveusfurtherdetailabout…请给我们更多有关……的信息

⏹Wewouldbegratefulifyoucouldletusknowabout/if…如果能告诉我们有关……，我们将不胜感激

⏹Wewouldappreciateitifyoucouldinformusabout/if…

普通结尾：

⏹Ilookforwardtoreceiveyourreply/order/products/etc.　

⏹Lookingforwardtohearingfromyou.

提供消息类邮件的结尾

⏹Ihopethatthisinformationwillhelpyou.　

⏹Pleasecontactmeifyouneedanyfurtherinformation.

⏹Pleasefeelfreetocontactmeifyouhaveanyfurtherquestions.

⏹Pleaseletmeknowifyouneedanyfurtherinformation.

抱歉信结尾

⏹Pleaseacceptourapologiesonceagain.Wehopethatthishasnotcausedyouanyinconvenience.

•Dueto/owingto/becauseof/asaresultof

原因与结果的表达

Expressingcauses

•Dueto/owingto/becauseof/asaresultof

Companyoftenfail~badmanagement.

Manyproductsfail~companiesnotcarryingoutmarketresearch.

•Thereasonwhy+realtiveclause+clause

Thereasonwhyproductsfailisoftenpoormarketresearch.

•Nounform+thereasonwhy+relativeclause

Badmanagementisthereasonwhymanycompaniesfail.

•Cause+object+infinitive

Badmanagementoftencausecompaniestofail.

•Leadto/resultin+noun/ingform

Latepaymentoftenledto/resultedincashflowproblems.

练习:

Thankyouforyourletterof10march.

_____________IhavenotbeenintouchrecentlyisthatIhavebeenoffsick.However,Ihaveinvestigatedthecircumstanceswhich______ourcustomerstocomplain.

Whathappenedwasfailureofourqualitycontrolsystemandthis________anumberofdefectiveproductsleavingthefactory.Thefailureinqualitycontrolwas________poor

trainingofnewqualitycontrolstaff,whichissomethingwearetryingtoputright.

Ihopethetraining____________fewerdefectiveproductsinthefuture.

Expressingresults

•Asaconsequence（ofthis）/Asaresult/consequently+sentence

Itsnowedheavilylastweek.~,allourshipmentsweredelayed.

•Mean/resultin+noun/-ingform

Yourfailuretodeliverthegoodsontimemeantthelossofanimportantclient.

Yourfailuretodeliverthhegoodsontimeresultedinuslosinganimportantclient.

•Mean+clause

RaisingpricesmaymeanthatwewillhavetoclosethefactoryinMunich.

练习

Raisingoilpriceshave_________greatlyincreasedourtransportcosts.___________thatourprofitmarginsaregreatlyreducedinthosecaseswherewepayfordelivery.___________,wemayhavetoraiseprices,whichcould___________ourlosingcustomers.CouldIaskstaffto:

•Makesurealllorriesleavingthefactoryarecompletelyfull.Thiswill_________a5%savingonpresenttransportcosts.

•Onlyuseexpressdeliveryinreallyurgentcases._______________,wewillbeabletosaveafurther6.5%.

Manythanks.

LectureFour:

reportandproposal

Theformatandstyleofreportsandproposalsisverysimilar.However:

•Areportconcentratesoninformationwhichyouhavegatheredandmaygiveyourecommendationsforfurtheraction

•Aproposalmakessuggestionsforpossiblecoursesoractiontotakeinthefuture.

Report习题答案P67

Reportontheresultsofarecentcustomersurvey

Introduction

Thereportaimstocommentontheservicesofoursportscenterbasedonarecentcustomersurvey.

Findings

Thesurveyshowedthatourservicehasimprovedconsiderablyin2005.

Thankstotheone-weektraining,stafffriendlinesshasgreatlyimproved,andthecostofmembershipwasalsoacceptabletomostcustomers（85%）duetothenewdiscountsgiventotheregularcustomers.

However,thecustomersatisfactionwithequipmentwaslowerthanthatof2004,forsomeequipmentsneedtobemaintainedafterfunctioningforoneyear.

Conclusion

Ingeneral,ourserviceissatisfactory.Butweneedtoattractmoreyoungpeopleasmembers.

Recommendations

•SponsortheLAUniversitysportsmeettoimpressourcompanyimageonmoreyoungpeople.

•Thecafécannotbeexpandedbecauseofspacelimitations.

Proposal习题答案P74

Proposalforrelocationofthecompany

Thisproposalsetsouttomakesomerecommendationsconcerningtherelocationofourcompany.

Findings

Aftercarefulsearches,theGranicofficebuildinghasbeenidentified.Ithasgreatfacilitiesandeasyaccesstothepublictransportation.Ibelievethiswouldbemoreconvenientforustocontactwithoursuppliers.

However,wemayneed6monthsinsteadof3tomovetothenewcitysothatallstaffcangetfullyprepared.

Conclusionandrecommendations

Tocarryouttherelocationsmoothly,herearesomerecommendations:

•First,useourowncompanytransportforthemovesoastocutthecostofrelocation.

•Second,informourcustomersofthemovethroughallsortsofchannels,especiallyadvertisementsinmedia.

•Finally,inordertoretainkeystaff,Iproposeasalaryincreasetoactasanincentivetothemtomovealongwiththecompany.

常见语法错误分析

Seethefollowingexamples:

Avoidfragments（不完整的句子）.

⏹Asentencefragmentlackseitherasubject（Actor）orverb（Action）.

⏹Myresearchreportinbusinesscommunicationtookalongtimetoprepare.Andturnedoutbadly.

⏹Myresearchreportinbusinesscommunicationtookalongtimetopreparebutitturnedoutbadly.

Avoidcommasplices（逗号拼接）.

⏹Asentencefragmentlackseitherasubject（Actor）orverb（Action）.

⏹Myresearchreportinbusinesscommunicationtookalongtimetoprepare.Andturnedoutbadly.

⏹Myresearchreportinbusinesscommunicationtookalongtimetopreparebutitturnedoutbadly.

Avoidrun-onsentences（连写句）.

⏹Arun-onsentencejoinstwocompletethoughtswithoutproperpunctuation.

⏹Employeeswanttokeeptheirjobstheywillworkhardforpromotions.

⏹Employeeswanttokeeptheirjobs.Theywillworkhardforpromotions.

Aletter

DearMr.Taylor,

Iamwritingtoenquireaboutyourin-storetelevisionsystemwesawadvertisedinthelatesteditionofTheDailyMirror.

Weareacountrywideoperatingch