Model Writings.docx

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ModelWritings

ModelWritings

2009-11

(Thefollowingmodelwritingsarecollectedfromyourtextbookandworkbook.It’sstronglyrecommendedthatyoudothewritingtasksfirstbeforereferringtotheanswers.)

Partone(Memo,notice,fax,message,shorte-mail…)

Task1(writetoasksomeonetobookaroomforyourcolleague)

(Workbook,p26)

Samplewriting:

To:

BMarks@easynet.co.uk

From:

Jim.Byrne@

CouldyoubookonesingleroominthenameofRobertDorey.Ifpossible,hewouldpreferanon-smokingroom.He’sarrivingonThursday5thJuneandleavingonthe7thinthemorning.

Don’tbookhimintotheRoyalthistime,it’stoofarfromthecenter.Couldyoufindhimsomewherecomfortable,butnottooexpensive?

Thanks

Jim

Task2(writetoreplytoane-mail)

(Workbook,p27)

Samplewriting:

ToJim.Byrne@

From:

BMarks@easynet.co.uk

DearJim,

We’vebookedRobertDoreyfor2nights(5th&6th)intotheAstoria.HewillbeinRoom507,whichisonanon-smokingfloor.

TheAstoriaisaverycomfortablefour-starhoteljust5minutesfromthecentre.

Lookforwardtohisvisit.

Bestwishes,

Brian

Task3(writetoaskforsickleave)

(Workbook,p23)

Yourboss,Danielduval,wantsyoutotakepartinanimportantseminartomorrowmorning.Youcannotgobecauseyouhaveaterribleheadache.Infact,youhavenotsleptverywellforaweek.

Writeamessagetoyourboss,inwhichyou:

•Apologiseandsaywhyyoucannotattend

•Tellhimwhatyouplantodoaboutyourhealth.

Themessageshouldbe60-80wordsinlength.

Modelanswer:

To:

DanielDuval

From:

I’mverysorryIwon’tbeabletoattendtheseminartomorrowmorning.IneedtosayathomeforacoupleofdaysbecauseIcan’tshakeofftheseterribleheadaches.Moreover,IfeelexhaustedbecauseIhaven’tsleptwellforawholeweek.

Theseareprobablysymptomsofstress,soIwillseemydoctorandperhapsastesscounseloraswell.

IshallbebackinmyofficeonWednesdaymorning.

Task4(writetoinformthestaffaboutthechangesinarrangement)

(Workbook,p35)

Writeamemo(35-45words)toallsalesstaff,to:

Informthemofthechangeoftime

Encourageeverybodytobethere

Apologiseforpossibleinconvenience

Modelanswer:

To:

Allsalesstaff

From:

FeketeKati

Re:

visitfrominternationalHeadquartersStockholm

Date:

May16

UnfortunatelyourguestsfromStockholmcannotbewithusonWednesday24.SotheperformanceEvaluationisonThursday10.30-12.30.WeexpectallmembersoftheSalesteamtobethere.Sorryifthesechangescauseyouanyinconvenience.

Parttwo.Letter

Task1(writetoresign)

(Textbook,p60)

YoureBeaKnrad(seetextbook,p59).Writealettertoyourboss

•Saythatyouareresigning(leavingyourjob)

•YouenjoyedworkingforAjoaxuntiltakeoverbyZenith

•Pressurenowtoogreat

•Don’tlikethepressureandthelonghourssincethetakeover

•Increasednumberoftasksanddeadlines–verystressful

•Givedateyouwillbeleaving(normalperiodofnoticethreemonths,butyouwanttoleaveonFriday)

•Endsuitably

Modelanswer:

DearMrHardcastle

ThisistoletyouknowthatIwishtoresignfrommyjobatAjax.BeforethetakeoverbyZenithIenjoyedworkingatAjax,butnowthepressureistoogreat.Thelonghoursandtheincreasednumberoftasksanddeadlinesareverystressful.Mynormalnoticeperiodisthreemonths,butIwouldliketoleavethecompanyonFridayasIcannotcontinueworkinginthepresentconditions.

YoursSincerely

BeaKonrad

Task2(writetothanksomeonefortheirhelpandkindness)

1)

(Textbook,p61)

YouorganizeaconferenceatthePlazaHotelandConferenceCentre(seepage60).Writealetter(notmorethan100words)tothemanager,MelissaWang,containingthesepoints:

•ThankMsWangformakingtheconferenceasuccess

•Thestaffwerefriendlyandhelpful

•Allequipmentintheconferenceroomsworked

•Commentonthequalityofthefoodinthetworestaurantsandthespeedoftheservice(veryimportantatlunchtimewhenparticipantsonlyhad45minutesforlunch)

•ThankMesissaWangagain

•Endsuitable

Modelanswer:

DearMswang

I'mwritingtothankyouforhelpingtomakeourconferencesosuccessful.Yourstaffwereveryfriendlyandhelpful.Theconferenceroomswerewell-equippedandeverythingworkedperfectly.

Pleasesendmyspecialthankstothestaffinyourrestaurants:

thefoodwasexcellentandwasservedquickly.(Asyouknow,thiswasveryimportantatlunchtime,asweonlyhada45-minutebreak.)

Thankyouagainforallyourhelp.WewillcertainlyusethePlazaforasimilarconferencethatweareorganisingintwoyears'time.

YoursSincerely

2)

(Workbook,page27)

Youwerewellentertainedwhileyouattendedaconferenceintheheadoffice.Writeathank-youlettertotheorganizer.

Samplewriting:

DearBrian,

Thisistothankyouforyourhospitalityduringandaftertheconference.

Yougavemealotofyourtimeandmademyvisitverymemorable.WalkingroundtheOldTownintheeveningwasreallyfascinating.Besides,IthoughtthefoodinthatMediterraneanrestaurantwherewehadsupperwasjustperfect.

Itwasagreatpleasuretomeetyou.IfyoucometoCanada,Iwouldliketoreturnyourkindnessandgenerosity.

Onceagain,thankyou.

Regards,

Robert

Task3(writetocomplain)

(Textbook,p61)

Twoyearslater,youorganizeanotherconferenceatthesamehotel,butitisnotasuccess.Writealetter(notmorethan100words)tothenewmanager,MichaelRobinson,abouttheproblemsyouhad.

•YouchosethePlazabecauseofsuccessfulconferencetwoyearsago,butservicenotasgoodthistime

•Biggestproblem:

theinterpretersfromtheagency(recommendedbythehotel)werenotgood–thisledtomisunderstandingsandbadfeelings

•Askforcompensationofsomekind

•Endsuitably

Modelanswer:

DearMrRobinson

I'mwritingtocomplainaboutthefacilitiesandtheserviceduringourrecentconference.WeorganisedasuccessfulconferenceatthePlazatwoyearsago,butthistimewereverydisappointed.

Themostseriousproblemwastheinterpretersfromtheagencyrecommendedbyyou.Theydidnotspeakthelanguagesfluentlyandthisledtomisunderstandingsbetweentheparticipantsandcausedalotofbadfeelings.

consideringthesedifficulties,Isuggesta20percentreductioninthebillfortheconference.

Ilookforwardtoreceivingyourcomments.

Yourssincerely

Task4(writetogiveadvice)

(Textbook,p89)

YouareChristineRobison,thenewspaperjournalistwhoreceivestheletterabove(seetextbookp89).Writealetter(notmorethan100words)toJanetJonesthatwillappearinthenewspaper.Yourlettershouldgiveadvicetothesecretaryonwhattodo:

shouldshestayorshouldsheleavethecompany?

Modelanswer:

DearJanet,

Yoursituationsoundsverydifficult.YoushouldtrytounderstandyourAmericanmanager.HisbossesintheUSprobablyexpectalotfromhim.Sotrytoworkinthewaysthathewantsyoutowork.Learnfromhiscomments.Ifthepromotionpossibilitiesaregood,youshouldn’tthrowawayacareerinaninternationalcompanyjustbecauseyouwanttoeatinareastauranteveryday!

Trytoworkhardduringtheweekandrelaxatweekends.

Yourstruly,

ChristineRobinson

Task5(writetogiveadvice)

(Textbook,p115)

Readtheletteronpage115.Writeane-mail(85–100words)toyourfriendJessica,advisingherwhattodo.

Modelanswer:

Jessica

Thesituationsoundsterrible–wehadasimilarsituationinmycompanyonce.Idon’tthinkthatyouandyourcolleaguesshouldtrytodealwithKeithyourselves.Thatcouldleadtotrouble.IsthereamanageraboveLionelthatyoucouldgotosee?

InsteadoftalkingaboutKeithdirectly,youcouldsuggestthatsomeregularperformancereviewsofemployees’workwouldbeuseful.ThecompanywillfindoutsoonerorlaterthatKeithisnotproductiveandisjustcausingproblems.OramIbeingunrealistic?

Yours

Task6(writetoreviewaproduct)

(Textbook,p117)

Lookattheproductsinthecasestudyonpage113.Intheend,MinervaA.G.developedalloftheseproductsandyouboughtONEofthem.Writeoneoftheseletters(90-110)toMinervaA.G.

1)Thankthem.TellZMinerva

•Whichproductyoubought

•Whyyouboughttheproduct

•Howyouhaveusedit

•Whyyoulikeit

•Whetheryouthinkitoffersgoodvalueformoney

•Whetheryouwillbuyanotherone–ifso,askthemtosendyoudetailsoffuturemodels

2)Criticisetheproduct.TellMineva

•Whichproductyoubought

•Whyyouboughttheproduct

•Howyouhaveusedit

•Whyyoudon’tlikeit

•Thatyouwouldlikearefund

Modelanswers:

1)

DearSirorMadam

Irecentlyboughtaweightmonitoratoneofyoursstores.I’mwritingtotellyouhowgooditis.Ieatalotofbusinessluncheswithclients,andIhavebeenabletocontrolmyweightmuchmoreeasily.It’seasytoreadtheinformation–they’reveryuseful.€45isagoodpriceforaproductlikethis.Pleaseletmeknowaboutanynewmodelsthatyoudevelopinthefuture.

Yoursfaithfully

2)

DearsirorMadam

IrecentlyboughtaVirtualPassenger(VP)inoneofyourstores.I’masalesrep.Idrive100,000kilometresayearandIoftenfeelboredorsleepy.IthoughttheVPwouldhelpmekeepawake.However,IsoonfoundthattheVPisveryboringanditsjokesareterrible.Once,whenIalmostfellasleep,thealarmdidnotwork.TheVirtualPassengerisauselessproduct.I’dbegratefulifyoucouldsendmeafullrefund.

Yoursfaithfully

 

Task7(writetoenquireaboutaproduct)

(Workbook,p51)

Writeane-mailtoScanltInternationalonbehalfofyourcompanytorequestfurtherinformationaboutthescannerdescribedinexercis

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