SCOTTS验厂资料.docx

SCOTTS验厂资料.docx

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SCOTTS验厂资料

TYPE:

Assessment

TITLE:

SupplierQualityRiskAssessmentRating

DOCUMENTNUMBER:

AUDIT00007E

CROSSREFERENCE（S）:

None

SCOPE/PURPOSE:

Guidelinetoassesssupplierqualityrisk.

REVIEWDUEDATE:

Oct-10

SupplierQualityRiskAssessmentRatingdocumentbeginsonpage2.

AUTHORS:

ChadWills,ChristopheGaly,KevinBallard,JohnFoster,TomQuick

THESCOTTSCOMPANY&SUBSIDIARIES

SUPPLIERQUALITYRISKASSESSMENTRATING

Company:

HangzhouTonnyElectricandToolsCo.,Ltd.

Annualspendorannualvolume:

 100,000pcsfortheSpreadersand3,000,000pcsfortheOEMparts

Location:

Hangzhou,China

Qualitycontact:

WhangHongWu

Numberofworkersatsite:

250

Date:

16Sep2009

Auditor:

Current

Assessment

QualitySystemsAssessment

=

Rateeachofthefollowingcategoriesusingthefollowingcriteria.Overallscoringisdescribedatendofassessment.

A–Wouldn’tsuggestanyimprovements.

B–Systemexists,minorimprovementssuggested.

C–Majorimprovementsnecessary. Completebreakdownorlackofsystem. Noevidenceofconformance.

Note*denotescriticalcategory

1.QualityManagementSystem我们是否有质量体系？

∙Isthecompanyregisteredwitharecognizedqualitystandard,i.e.ISO9001?

oWhyimportant:

Likelytohavenecessaryqualitysystemsinplace,documentation,records,andauditedonsomefrequency.

∙Aretherequalityobjectives/metricsset?

oWhyimportant:

Driveactionsforimprovement.

ABC

Comments:

Yes,wehaveISO9001:

2000certificate.Wegotitin2003.

Yes,wehavethequalityobjectswhichisthequalitydegreeover95%andthecustomer’ssatisfydegree

Over98%.

2.DesignProcess设计体系

∙Arecustomercritical-to-qualityattributesaredefined?

客人的重要要求是否明确

oWhyimportant:

ensuresthatcustomerexpectationsareunderstoodanddefined.

∙Arespecificationsdeterminedbyfitforuselimits?

客人的重要要求是否验证

oWhyimportant:

Specificationsaremeaningfultothecustomerandnotarbitrary.

∙Isfailuremodeanalysis（i.e.FMEA）conducted?

设计不成功的分析是否进行

oWhyimportant:

identifiespotentialriskwithdesignandchallengesteamtochangedesignorbuildnecessarycontrolsintoprocesstopreventfailures.

∙Isthereadocumentedprocessforthequalificationofnew/changedmanufacturingprocessand/orproduct?

技术上的更改是否以文件来明确

oWhyimportant:

Ensurethatneworchangedproductsorprocessesmeettheexpectationsdefined.

∙Isthecapabilityofthenewproductorprocessisassessed?

Whatistheminimumacceptablevalue?

oWhyimportant:

Ensuresthatproductiscapableofmeetingexpectations.

新的产品或工艺是否要进行验证。

ABC

Comments:

1.Yes,thecriticaldimensionsandpointsaredefinedinourqualitycheckinglist.

2.Yes,thespecificationsonthedrawingsorfottheproductswillbededeterminedbyfit

fortheuselimites.

3.Yes,wewillconductthefailuremodeanalysisfortheproductionanddocumentitto

Avoidfuturemistakesagain.

4.Yes,ourR&Dwillissuethedocumentsforanyoftheproductsize,process,specification,

materialchanges.

5.Yes,wewillperformthenewproducttesting,accessingpriortheproducitononthe

capability,function,processingandetc.

3.ManagementofChangeProcess*生产过程中的控制

∙Isthereaprocessforapprovingchangestoproductand/orprocess?

是否有程序规定产品或工艺的更改

oWhyimportant:

Ensuresthatchangesaremadecorrectly,inacontrolledfashionandcommunicatedwithinorganization.Uncontrolleddocumentscancausewronginformationtobeusedinproduction.

∙Isthereadocumentcontrolprocesstoensureonlycontrolledcopiesofdocumentsareavailableandaccessibletoassociates?

是否有文件规定只有受控的文件才可以用。

oWhyimportant:

Uncontrolleddocumentscancausewronginformationtobeusedinproduction.

∙Iscustomerapprovalrequestedforchangesthatcouldimpactthefinalproduct?

客人同意过的更改是否可以马上进行

oWhyimportant:

Preventproductperformanceissuesduetounforeseencauses.

∙Writtenproceduretodisposeofobsoletedocuments,plates,tooling,etc.Howisitdisposed?

oWhyimportant:

Preventsinadvertentuseofearlierrevisionofmaterialsordocuments.

是否有书面的文件规定如何处理旧的文件，材料或模具。

ABC

Comments:

1.Yes.OurR&DwillissuetheapprovaldocumentorENCforthechangestoproductorprocess.

2.Yes,Wehaveadocumentcontrolledprocess.Thecoumentswillbestampledwith“control“

Stampandthreisaspecialpersoncontrolsthedocuments.

3.Wewillperfromthetestingforanychangesrequestfromthecustomertoseeifitcorrectandcapability.Onlyafterthetestingisfine,thenwewillstartforthefinalproduct.

4.Fordocuments,wewillstampe“useless“choponthedocument

Forthematerials,wewillstoreitinthedisposalareamarkedwith“disposal”labelonit.

Forthetooling,wewillstoreitinthedisposalareamarkedwith“disposal”labelonit.

4.TrainingforAssociates培训

∙Isadocumentedtrainingmatrixcompletedandmaintainedforeachjobclassificationthatlistsrequiredcompetenciesandapplicableprocedures?

是否有培训要求和培训记录对各个岗位

oWhyimportant:

Ensuresthatallrequiredtaskstoperformafunctionaredefined.

∙Doessomeonesignoffthattheindividualiscompetenttoperformtherole?

是否有验证上岗的人符合条件

oWhyimportant:

Ensuresthatonlytrainedandcompetentindividualsareperformingthetask.

ABC

Comments:

1.Yes,nomatterofnewworkersorQCinourfactorywillbetrainedbeforetheygoforthejob.

2.Thenecessarytestingorexaminationwillbeperformedafterthetrainingtomakesurethattheyarequalified.

3.Thetimetotimetrainingareperformedtooinourfactory.

5.IdentificationandTracibility*识别和跟踪

∙Finishedproductcanbetracedfromthewarehousethroughmanufacturingtorawmateriallots.成品可以从原材料，到生产，到成品进行跟踪。

oWhyimportant:

Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.

∙Isallproductislabeledwithproductidentification,uniquelotnumberorbatchnumber?

所有的产品是否分类，附上标签

oWhyimportant:

Requiredtomeetbusiness/operationalneedsfortracibility.

∙Arequalityassurancerecordsarchived?

产品的合格报告是否有

oWhyimportant:

Requiredtomeetbusiness/operationalneedsandlegalrecordretentionrequirements.

∙Isbatchsizemeaningfulandrepresentativeofsizeofblenderorpremixbatch,rawmateriallot,etc.?

Whatdeterminesbatchorlotsize?

每批的材料是否分开放，没有混放

oWhyimportant:

Batchsizeshouldbebasedtominimizeamountofmaterialonholdifnon-conformingmaterialisfound.Shouldbetracibletorawmaterialsused.

∙Isthereafinishedproductretainsampleprogramkeptinastableenvironment?

Howlongaresamplesretained?

成品是否有封样？

此样品我们保存多长时间？

oWhyimportant:

Requiredtomeetbusiness/operationalneedsandlegalrecordretentionrequirements.

ABC

Comments:

1.Yes,wehavetherecordforthebacktraced.Fromtheincomingmaterial,productionprocess,finishedGoods,warehouseandshipment.

2.Yes,theallproductsislabeledwiththedescription,number,date,p.o.numberandetc.

3.Fortheallgoodsinourfactorywillbeperformedfinishedgoodscheckingbeforeitgoesintothewarehouse.Wehavethefinalinspectionreportsforallbatchesoftheorders.

4.Weperformetheearlyinmaterialtheearlyusingpolicyforthebatchsizemateiralsandthereisausingrecordforthematerial.

5.Yes,wewillkeepthesamplesinourQCroomfor12monthes

6.IncomingInspection/SupplierControls*进料检验，合格供货商

∙Arerawmaterial,packagingcomponentspecificationscurrentandaccessibletoassociates?

Arethereanymaterialsnotcoveredbyspecifications?

Why?

原材料的要求采购人员是否有？

oWhyimportant:

EnsuresthatonlycurrentrevisionsareonfiletoallowproperverificationofmaterialsusingCOAortesting.

∙AreCertificatesofAnalysis（COA）reviewedagainstspecificationandsignedoffastowhetheracceptedorrejected?

HowlongareCOAsretainedonfileforreference?

Dataenteredelectronicallyisbestpractice.

外来的质保单我们是否进行验证。

质保单有效期多长（我回答一份质保单对一批货）

oWhyimportant:

Ensuresthatonlyrawmaterialsthatmeetspecificationareusedinproductionandhelpspreventoutofspecfinishedproduct.Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.

∙AreRawmaterialsrequiringtesting（notcoveredbyCOA）identifiedandtestedtospecifications?

Howlongarerecordsofacceptanceorrejectionretained?

原材料是否进行检验？

检验报告保存多长时间

我回答12个月

oWhyimportant:

:

Ensuresthatonlyrawmaterialsthatmeetspecificationareusedinproductionandhelpspreventoutofspecfinishedproduct.Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.

∙TestproceduresaredocumentedandinaccordancewithindustrystandardorScott’scorporatemethod.

∙是否有检验程序确认检验符合要求

oWhyimportant:

Ensurepropertestmethodsareusedtocomparevs.specifications.

∙Isthereanapprovalprocessforsuppliers?

ForFIFRAsites,donotusematerialfromsupplierotherthanisonCSFuntilwrittenapprovalisreceivedfromScottsthatalsoindicatesthatCSFhasbeenupdated.

∙是否有合格供应商程序

oWhyimportant:

EnsurethatonlyScottsapprovedsuppliersareusedandnotuseduntilCSFisupdatedifapplicable.

ABC

Comments:

1.Inourfactorytheassociates（purchasers）areavailablewiththecontroldocumentsforthematerialspecificationsandetc.

2.COAisrequestedforsomematerials.WewillreviewtheallCOAandsometimeswillperformthe

Retestingbythe3rdparty.UsuallyweperformoneCOAforonebatch.

3.YesallrawmaterialwillbetestingandcheckedbyourQC.Usuallyweperform100%testingfor

Allbatches.

4.Yeswehavetesting