管理学原理 测试题目1.docx

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管理学原理测试题目1

ChapterOne:

ManagersandManagement

 

MultipleChoiceQuestions

1.Whenweclassifymanagersaccordingbytheirlevelintheorganizationtheyaredescribedas_______.

a.functional,staffandlinemanagers

b.topmanagers,middlemanagersandsupervisors

c.highlevelandlowerlevelmanagers

d.generalmanagersandadministrativemanagers

2.Conceptualskillsrelatetoamanager’sabilityto

a.takeastrategicviewofhowthepartsoftheorganizationfunction.

b.solvedetailedproblemsingroups.

c.correctlyevaluateorganizationalproblems.

d.understandandinteracteffectivelywithothersintheorganization.

3.Theabilitytobuildnetworksandpowerbasesthatincreaseone’spowerintheorganizationisreferredtoas_____.

a.influenceskill

b.politicalskill

c.controlling

d.strategicskill

4.Amanagerissomeonewho

a.actuallyperformstheserviceorproducestheproduct.

b.worksanonymouslybehindthescenes.

c.setsthegoalsoftheorganization.

d.supervisestheworkofothers.

5.Whichofthefollowingskillsismostimportantfortopmanagers(CEO’s)?

a.Interpersonal

b.Technical

c.Functional

d.Conceptual

6.Amanagerwhohasareputationforbeingopenandhonestandunderstandshowtomotivateemployeesandcustomersissaidtohavegood________skills.

a.sales

b.political

c.Interpersonal

d.technical

7.Annie’sPiesproducescakesandpiesthatcomein207differentflavorsthatareshippedacrosstheUSA.Eachweek,3or4newflavorsareadded.Annie’sproduceshighqualitycakesandpiesusingthebestingredients,itwasteslittle,andfewemployeesworkovertimebecausethebusinessoperates

a.effectively.

b.reliably.

c.efficiently.

d.flexibly.

8.Doingajobinawaythatachievesresultswithoutwastinganyresourcesisreferredtoasbeing______.

a.effective.

b.efficient

c.conservative

d.Bothaandb.

9.Theimportanceofmanagerialrolesvariesdependingonthe_____.

a.manager’ssalary

b.manager’sacceptancebytheemployees

c.sizeoftheorganization

d.lengthoftimethemanagerhasworkedintheorganization

10.AccordingtoMintzberg,whichmanagementcategoryincludestherolesoffigurehead,leader,andliaison?

a.interpersonal

b.informational

c.decisional

d.planning

11.Whichofthefollowingrolesiscategorizedasadecisionalrole?

a.Monitor

b.Disseminator

c.Resourceallocator

d.Leader

12.Anorganizationmustcontainallexceptwhichofthefollowingcharacteristics?

a.purpose

b.people

c.structure

d.product

13.Anorganizationiscommonlyconsidereda

a.systematicarrangementofpeopletosellgoodsorservices.

b.structuralgroupingofpeopletoaccomplishasetofobjectives.

c.structuralgroupingofmanagersandsubordinateswhoareattemptingtoincreaseprofits.

d.systematicgroupingofpeopletoestablishprocedures,rules,andregulations.

14.OperativescanBESTbedescribedas

a.Thosewhoactuallydothetasksofanorganization.

b.Thosewhoworkanonymouslybehindthescenes.

c.Manuallaborers.

d.Thosewhosuperviseothers.

15.Themanagerswhoworkmostcloselywiththeoperativesareknownas

a.topmanagement.

b.middlemanagement.

c.first-linemanagers.

d.operativemanagers.

16.Thelevelofmanagementthattranslatesthegoalsoftheorganizationintospecificplansthatlower-levelmanagerscanperformisknownas

a.topmanagement.

b.middlemanagement.

c.first-linemanagers.

d.operativemanagers.

17._____areresponsibleformakingdecisionsaboutthedirectionoftheorganizationandestablishingpoliciesthataffectallorganizationalmembers.

a.Operatives

b.Topmanagers

c.Middlemanagers

d.First-linesupervisors

18.Performingthetaskrightandconsideringtherelationshipbetweeninputsandoutputsis

a.effectiveness.

b.goalattainment.

c.efficiency.

d.amanagementcharacteristic.

19.Ifyougetmoreoutputforagiveninput,youhave

a.decreasedeffectiveness.

b.increasedeffectiveness.

c.decreasedefficiency.

d.increasedefficiency.

20.Inanorganization,_____translate(s)intogoalattainment.

a.effectiveness

b.efficiency

c.resourceminimization

d.managerialfunctions

21.Ifacollegecutsthecostofaneducationbyusingmostlypart-timefacultyandatthesametimefailstoadequatelyeducateitsstudents,itcanbesaidtobedoingthewrongthingswell.Inotherwords,thecollegeis

a.efficientandeffective.

b.efficientbutnoteffective.

c.effectivebutnotefficient.

d.neitherefficientnoreffective.

22.Tim'sTireShopisconcernedonlywithusingtheleastamountoflaborpossibleasitrepairs/replacesthetiresofitscustomers.Itsprimarygoalis

a.effectiveness.

b.goalattainment.

c.efficiency.

d.managementcharacteristics.

23.Allofthefollowingareincludedinthefourcomponentsofthemanagementprocessexcept

a.planning.

b.organizing.

c.leading.

d.delegating.

24.Mintzberggroupedthetenmanagerialrolesintothreeprimaryheadings.Whichofthefollowingisnotoneoftheseheadings?

a.interpersonalrelationships

b.transferofinformation

c.planning

d.decisionmaking

25.Asmanagersmoveuptheorganization,theydoless

a.leading

b.controlling

c.planning

d.organizing

26.Whichofthefollowingrolesismostimportantformanagersinsmallfirms?

a.disseminator

b.leader

c.spokesperson

d.figurehead

27.Katzdevelopedfourcriticalskillsthatmanagersmustpossess.Whichofthefollowingisnotoneofthosefourskills?

a.conceptual

b.interpersonal

c.technical

d.connection

28.Angeloiswellknownforhisskillsinusingtheadvancedprogrammingsoftwareoftheengineeringfield.Infact,itwashisspecializedknowledgethatledtohispromotionasmanager.WhichmanagerialskillisAngelodemonstrating?

a.conceptual

b.interpersonal

c.technical

d.political

29.Nancy’sstrengthasamanagerliesinherabilitytoworkwithpeople.Sheisabletoworkwith,motivate,andleadotherseasily.Nancyisdemonstratingwhichmanagerialskill?

a.conceptual

b.interpersonal

c.technical

d.political

30.Whichofthefollowingisnottrueaboutoperatives?

a.Theyhavenoresponsibilityforoverseeingtheworkofothers.

b.Theyworkdirectlyonajobortask.

c.Theyhavenomorethanfouremployeeswhoreportdirectlytothem.

d.Apersononanassemblylinecouldbedescribedasanoperative.

31.Themanagerialconceptthatfocusesontaskcompletionis

a.efficiency.

b.oflittleconcernforfirst-linemanagers.

c.mostlythejoboftopmanagers.

d.effectiveness.

32.Whichoneofthefollowingbestdemonstratestheconceptofefficientmanagement?

a.Gettingactivitiescompleted.

b.Maximizingoutput.

c.Maintainingoutputwithfewerresources.

d.Increasingoutputandinput.

33.Whenamanagerfailstocompletethedepartment'stasksbuthasusedtheresourcessparinglyandwisely,theresultsaresaidtobe

a.efficientandeffective.

b.efficientandineffective.

c.inefficientandeffective.

d.inefficientandineffective.

34.Theplanningfunctionofmanagementincludes

a.directingtheactivitiesofothers.

b.monitoringanorganization'sperformance.

c.comparingactualresultswithplans.

d.establishinganorganization'sgoals.

35.Theorganizingfunctionofmanagementincludes

a.howtasksaretobegrouped.

b.conflictresolutionamongsubordinates.

c.comparisonofactualresultswithabudget.

d.definitionofanorganization'sgoals.

36.Theactivitiesofmotivatingemployees,directingothers,selectingthemosteffectivecommunicationchannels,andresolvingconflictsrefertowhichmanagementfunction?

a.planning.

b.organizing.

c.leading.

d.controlling.

37.Whenafamousspeaker,SuchasthePresidentoftheUnitedStates,addressesacollegegraduatingclass,heorsheisexhibitingMintzberg'sroleof

a.liaison.

b.disturbancehandler.

c.disseminator.

d.figurehead.

38.ConcerningMintzberg'smanagerialroles,whichofthefollowingstatementsisMOSTaccurate?

a.Managersperformessentiallydifferentrolesindifferenttypesoforganizations.

b.Managersperformessentiallydifferentrolesatdifferentlevelsofanorganization.

c.Theemphasismanagersgivethevariousrolesdifferswithvariousorganizationallevels.

d.Rolesoffigurehead,disseminator,andliaisonseemtobemostappropriateforfirst-linemanagers.

39.WhichofthefollowingstatementsisLEASTcorrect?

a.Regardlessoftheorganizationallevel,managersperformessentiallythesamefunctions.

b.Mostmanagerialfunctionsarethesamethroughouttheworld.

c.Smallorlargeorganizationsperformessentiallythesamefunctions.

d.Theentrepreneurialroleismoreprevalentinsmallorganizationsthaninlargeones.

40.ManagementisBESTdescribedastheprocessof

a.personallycompletingtasksinanefficientmanner.

b.efficientlycompletingtaskswiththehelpofothers.

c.usingscarceresourcestominimizeoutput.

d.organizingactivitiesoveralongperiodoftime.

ChapterThree:

FoundationsofPlanning

 

MultipleChoiceQuestions

1.Whichofthefollowingisnotincludedinthedefinitionofplanning?

a.Definetheorganization’sobjectivesorgoals.

b.Establishanoverallstrategyforachievingtheseobjectivesorgoals.

c.Allocateresourcesanddevelopachainofcommunication.

d.Developahierarchyofplanstointegrateandcoordinateactivities.

2.Whichofthefollowingisanargumentagainstformalplanning?

a.Planningfocusesonthefuture.

b.Planningmaycreaterigidity.

c.Planningreplacescreativity.

d.Planningignoresprior

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