管理学原理 测试题目1.docx

1、管理学原理 测试题目1Chapter One: Managers and ManagementMultiple Choice Questions1. When we classify managers according by their level in the organization they are described as _.a. functional, staff and line managersb. top managers, middle managers and supervisorsc. high level and lower level managersd. gen

2、eral managers and administrative managers2. Conceptual skills relate to a managers ability to a. take a strategic view of how the parts of the organization function. b. solve detailed problems in groups. c. correctly evaluate organizational problems. d. understand and interact effectively with other

3、s in the organization.3. The ability to build networks and power bases that increase ones power in the organization is referred to as _.a. influence skillb. political skillc. controlling d. strategic skill4. A manager is someone who a. actually performs the service or produces the product. b. works

4、anonymously behind the scenes. c. sets the goals of the organization. d. supervises the work of others.5. Which of the following skills is most important for top managers (CEOs)? a. Interpersonal b. Technical c. Functional d. Conceptual6. A manager who has a reputation for being open and honest and

5、understands how to motivate employees and customers is said to have good _ skills. a. sales b. political c. Interpersonal d. technical7. Annies Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annies produces hi

6、gh quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates a. effectively. b. reliably. c. efficiently. d. flexibly.8. Doing a job in a way that achieves results without wasting any resources is referred to as being _. a. eff

7、ective. b. efficientc. conservatived. Both a and b.9. The importance of managerial roles varies depending on the _.a. managers salaryb. managers acceptance by the employeesc. size of the organizationd. length of time the manager has worked in the organization10. According to Mintzberg, which managem

8、ent category includes the roles of figurehead, leader, and liaison? a. interpersonal b. informational c. decisional d. planning11. Which of the following roles is categorized as a decisional role? a. Monitor b. Disseminator c. Resource allocator d. Leader12. An organization must contain all except w

9、hich of the following characteristics? a. purpose b. people c. structure d. product13. An organization is commonly considered a a. systematic arrangement of people to sell goods or services. b. structural grouping of people to accomplish a set of objectives. c. structural grouping of managers and su

10、bordinates who are attempting to increase profits. d. systematic grouping of people to establish procedures, rules, and regulations.14. Operatives can BEST be described as a. Those who actually do the tasks of an organization. b. Those who work anonymously behind the scenes. c. Manual laborers. d. T

11、hose who supervise others.15. The managers who work most closely with the operatives are known as a. top management. b. middle management. c. first-line managers. d. operative managers.16. The level of management that translates the goals of the organization into specific plans that lower-level mana

12、gers can perform is known as a. top management. b. middle management. c. first-line managers. d. operative managers.17. _ are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members. a. Operatives b. Top managers c. Mi

13、ddle managers d. First-line supervisors18. Performing the task right and considering the relationship between inputs and outputs is a. effectiveness. b. goal attainment. c. efficiency. d. a management characteristic.19. If you get more output for a given input, you have a. decreased effectiveness. b

14、. increased effectiveness. c. decreased efficiency. d. increased efficiency.20. In an organization, _ translate(s) into goal attainment. a. effectiveness b. efficiency c. resource minimization d. managerial functions21. If a college cuts the cost of an education by using mostly part-time faculty and

15、 at the same time fails to adequately educate its students, it can be said to be doing the wrong things well. In other words, the college is a. efficient and effective. b. efficient but not effective. c. effective but not efficient. d. neither efficient nor effective.22. Tims Tire Shop is concerned

16、only with using the least amount of labor possible as it repairs/replaces the tires of its customers. Its primary goal is a. effectiveness. b. goal attainment. c. efficiency. d. management characteristics.23. All of the following are included in the four components of the management process except a

17、. planning. b. organizing. c. leading. d. delegating.24. Mintzberg grouped the ten managerial roles into three primary headings. Which of the following is not one of these headings? a. interpersonal relationships b. transfer of information c. planning d. decision making25. As managers move up the or

18、ganization, they do lessa. leadingb. controllingc. planningd. organizing26. Which of the following roles is most important for managers in small firms? a. disseminator b. leader c. spokesperson d. figurehead27. Katz developed four critical skills that managers must possess. Which of the following is

19、 not one of those four skills? a. conceptual b. interpersonal c. technical d. connection28. Angelo is well known for his skills in using the advanced programming software of the engineering field. In fact, it was his specialized knowledge that led to his promotion as manager. Which managerial skill

20、is Angelo demonstrating? a. conceptual b. interpersonal c. technical d. political29. Nancys strength as a manager lies in her ability to work with people. She is able to work with, motivate, and lead others easily. Nancy is demonstrating which managerial skill? a. conceptual b. interpersonal c. tech

21、nical d. political30. Which of the following is not true about operatives? a. They have no responsibility for overseeing the work of others. b. They work directly on a job or task. c. They have no more than four employees who report directly to them. d. A person on an assembly line could be describe

22、d as an operative.31. The managerial concept that focuses on task completion is a. efficiency. b. of little concern for first-line managers. c. mostly the job of top managers. d. effectiveness.32. Which one of the following best demonstrates the concept of efficient management? a. Getting activities

23、 completed. b. Maximizing output. c. Maintaining output with fewer resources. d. Increasing output and input.33. When a manager fails to complete the departments tasks but has used the resources sparingly and wisely, the results are said to be a. efficient and effective. b. efficient and ineffective

24、. c. inefficient and effective. d. inefficient and ineffective.34. The planning function of management includes a. directing the activities of others. b. monitoring an organizations performance. c. comparing actual results with plans. d. establishing an organizations goals.35. The organizing functio

25、n of management includes a. how tasks are to be grouped. b. conflict resolution among subordinates. c. comparison of actual results with a budget. d. definition of an organizations goals.36. The activities of motivating employees, directing others, selecting the most effective communication channels

26、, and resolving conflicts refer to which management function? a. planning. b. organizing. c. leading. d. controlling.37. When a famous speaker, Such as the President of the United States, addresses a college graduating class, he or she is exhibiting Mintzbergs role of a. liaison. b. disturbance hand

27、ler. c. disseminator. d. figurehead.38. Concerning Mintzbergs managerial roles, which of the following statements is MOST accurate? a. Managers perform essentially different roles in different types of organizations. b. Managers perform essentially different roles at different levels of an organizat

28、ion. c. The emphasis managers give the various roles differs with various organizational levels. d. Roles of figurehead, disseminator, and liaison seem to be most appropriate for first-line managers.39. Which of the following statements is LEAST correct? a. Regardless of the organizational level, ma

29、nagers perform essentially the same functions. b. Most managerial functions are the same throughout the world. c. Small or large organizations perform essentially the same functions. d. The entrepreneurial role is more prevalent in small organizations than in large ones.40. Management is BEST descri

30、bed as the process of a. personally completing tasks in an efficient manner. b. efficiently completing tasks with the help of others. c. using scarce resources to minimize output. d. organizing activities over a long period of time.Chapter Three: Foundations of PlanningMultiple Choice Questions1. Wh

31、ich of the following is not included in the definition of planning? a. Define the organizations objectives or goals. b. Establish an overall strategy for achieving these objectives or goals. c. Allocate resources and develop a chain of communication. d. Develop a hierarchy of plans to integrate and coordinate activities.2. Which of the following is an argument against formal planning? a. Planning focuses on the future. b. Planning may create rigidity. c. Planning replaces creativity. d. Planning ignores prior