商务中级英语沙龙话题与准备清单.docx
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商务中级英语沙龙话题与准备清单
BusinessIntermediateSalonPreparationSheet
SalonList:
1.Complaints.
2.ADyingCompany.
3.KeyIntroductions.
4.TelephoneTactics
5.Logos,Slogans,BrandsandMissionStatements.
6.ValueandWorth.
7.TheWorldofWork.
8.BusinessDesign.
9.InterviewsandResumes.
10.TravelingforBusiness.
11.DescribingTrends
12.PreparingforMeetings.
13.BusinessEthics
14.BusinessIdioms.
15.TheHorribleTruthaboutBusiness.
16.TheBusinessMeal.
17.WritingEnglish
18.AskingtheRightQuestions.
19.Leadership.
20.BusinessPhrasalVerbs.
21.DescribingWork.
22.ManagingaProject.
23.DescribingSystems.
24.Intentions
25.CustomerService.
26.Work-LifeBalance
27.BusinessMeetingActivity:
TheTrainingBudget.
28.BusinessMeetingActivity:
TheHeadOffice.
29.BusinessMeetingActivity:
TheChocolateFactory.
30.APlaceofWork
31.BusinessMeetingActivity:
QualityandPersonnel.
32.ANewIdea
33.Achievements
34.BusinessMeetingActivity:
ChangingNames.
35.Projects.
Salon1:
Reviewthisvocabulary:
Assurance,Insurance,Reassurance,Sympathy,Empathy,Insistent,Persistent,Aggressive,Procedure
Whatisreassurance?
Whenisitnecessarytoreassurepeople?
Thinkaboutcomplaints.
Whendidyoulasttimeyouhavetocomplainaboutsomething?
Whatarecommoncomplaintsthatpeoplemake?
ShouldIbepersistentwhenIcomplain?
Shouldyouusethreateninglanguagewhenyoucomplain?
Shouldcompanieshaveacomplaintsprocedure?
Whatactiondopeopleusuallytakewhenpeoplecomplainagainstthem?
Howdoyouorganizeacomplaint?
WhatdoIneedtohaveifIwanttomakeacomplaint?
Salon2:
ADyingcompany
Thislessonisabouttheproblemsthatcanaffectamanufacturingcompany.
Pleasereadthefollowingpassagebeforetheclass.
Hi!
MynameisZhuCun.SevenyearsagoIinheritedasmallshoecompanyfrommyfather,it’sbasedinWuxi,JiangsuProvince.
UnfortunatelyIknownothingaboutbusinessatallsoI’vecontactedyoutohelpmewithmycurrentproblems.Iwasgivenyournamebyafriendwhosaidyouhadagreatdealofexperienceinthisfield.
Theproblemisthis:
Thecompanyislosingmoney!
Everythingwasgreatundermyfather.WehadmarketsinbothJapanandtheUSaswellasastrongEasternChinesemarket.
Wemadelowpricesportsshoesforbigsupermarketchainsandsomehigherqualitysportsshoesforsomemajorretailers.
Butnowwe’reinthered!
We’vebeenlosingmoneyforthelastthreeyearsasordershavedecreased.Weowemoneytoalloursuppliersandtothebankaswetookoutalargeloanfouryearsagotopayfornewequipment.Everymonthouroutgoingsarelargerthanourincomingrevenue.
I’mnotsureaboutthereasonsforourlossoforders.IknowaboutthechangesinJapan’seconomysincetheearly1990sandIknowthatAmericahaschangedalotinthelastfewyears.
Oursuppliershaveincreasedthecostofmaterialsandthishascausedproblems.
Wereleasedanewkindof‘retro’designshoelastyear.I’mnotsureaboutthisproductbuttheresearchanddesigndepartmentseemhappyenoughwithit,wewereunsureabouthowtopricethisshoeandImustconfessweguessedalittle!
Checkthevocabulary
retailers/retro/loan/outgoings/inherit/inthered/recession/retro
Thinaboutthesequestions?
Whatformmightthesaleschainbetweenthecompanyandthecustomerhave?
Inwhatdocompany’slosemoney?
Whatcouldcauseareallydramaticlossofsalesinacompany?
Whatproductssufferduringarecession?
Whatproductsdon’tusuallysufferduringarecession?
WhatareIdioms?
Salon3:
Thislessonwillhelpyoupreparean‘EnglishPersonality’thatyoucanusetointroduceyourself.
Pleasethinkofsevenwordsorphrasesthatdescribeyoubeforeyoucometothelesson.
Salon4:
Summary:
TheclassisdesignedtoexpandonBusinessIntermediatePrivateClass10andallowstudentstoexercisetheirskillsintelephoneEnglish.Thestepsinvolvedandextensiverole-playingarethefocalpointsofthelesson.
Reviewthisvocabulary:
DoyouusethephoneinEnglish?
Whatkindofproblemsdoyou/haveyouencounteredwhenusingthephone?
Whatarethestepsinvolvedinmakingaphonecall?
Whatisanansweringmachine?
Howdoyouleaveamessage?
Howdoesappropriatevocabularychangebetweenaformalandaninformalphonecall?
Salon5:
Thinkaboutlogosforcompaniesthatyouseeeveryday.
Thinkabouthowcompaniescreateabrandimage.
Doesyourcompanyhaveamissionstatement?
FindthemissionstatementofafamouscompanyontheInternet.
Whatisaslogan?
Salon6:
ThislessonconsidersthequestionsofValueandWorthinbusinessandthevocabularyneededtoexpresstheseideas.
Whatisaguarantee?
Whatisadvice?
Whatisthebestadviceyouwereevergiven?
Whatistheworstadviceyouwereevergiven?
Whatisthevalueofhavingthefollowing?
∙AnMBA.
∙HavingRelativesinthesamekindofbusinessasyou.
∙Asteadyjob.
∙Asupportivewifeorhusband.
∙Awelcomingsmile.
∙Twentyyearsofexperienceinthesameindustry.
Salon7:
Thinkaboutthefollowingquestionsbeforetheclass:
∙Describeyourjob(orthekindofjobyouwouldliketohave)
∙Wherecanyoufindjobadvertisements?
∙HowdopeopleinChinagoaboutapplyingforajob?
∙Canyourememberthejobinterviewsyou’vehadandthequestionsyouwereasked?
(orwhatsortofquestionsyouthinkyouwillbeasked)
Salon8:
Summary:
Thislessonallowsthestudentstodesignandpresenttheirideasforanewbusiness.Insmallgroups,thestudentsselectalineofbusinessandprepareamodelfortheircompany.
Reviewthisvocabulary:
theme,funds,gimmick,decor
Haveyoueverthoughtaboutopeningyourownbusiness?
Whatkind?
Whatstepsarerequiredindrawingupaplanforanewbusiness?
Salon9:
Summary:
Thislessonisdesignedtointroducestudentstotheformatandimportanceofresumes/CV’s.Thesecondhalfofthelessonworksonspecificresponsestocommonquestionsatajobinterview.
Reviewthisvocabulary:
resume,CV,dilemma,ethical
DoyouhavearesumeinEnglish?
Doyouknowhowtogoaboutwritingaresume?
HaveyoueverhadajobinterviewinEnglish?
Whataspectsoftheinterviewwerethemostdifficult?
Whatkindofquestionsdidyoufindthemostdifficult?
Salon10:
Summary:
ThisclassisdesignedforstudentstoexaminebothAsianandwesternculturalconcepts,particularlyinregardstobusiness.
Reviewthisvocabulary:
ritual,intermediary,etiquette,perception
Whatthingsshouldyouthinkaboutbeforetravelingforbusiness?
WhatdifferencescanyouthinkofbetweenthewayforeignersandChinesedobusiness?
Whatdoes“incontext”mean?
Salon11:
Practisesayingthefollowingnumbers:
144017702,5002,5602,51625,60025,660
200,000225,800340,0003,400,0003.83.88
Whendescribingtrends,thefollowingverbscanbeused:
goup;staythesame;fall.
Canyouthinkof2differentwaystosayeachoftheseverbs?
Goup–
Staythesame–
Fall–
Salon12:
Answerthefollowingquestionsbeforeclass:
∙Whatarethemainreasonsforholdingameeting?
∙Whatistheroleofthechairperson?
∙Whyaresomanymeetingsunsuccessful?
∙Whatsortofmeetingsdoyouhaveinyourjob?
∙Describeameetingthatyouhaveattendedrecently.Howeffectivewasitandwhy?
Salon13:
Summary:
Thislessonallowsstudentstoanalyzeethicalproblemswhichcouldariseintheworkplaceandinthemarketplace.Studentsareaskedtoexplorethesituationandmakeethicalconsiderationsbasedontheirownperspectiveofrightandwrong.
Reviewthisvocabulary:
ethical,moral,dilemma,copywrite,intellectualpropertyright,invoice
Howimportantareethicstoyouwhenmakingdecisions?
Doyoubuyfake/copiedproducts?
Doyoufeelguilty?
Whatismoreimportanttoyou,successorhappinessinyourcareer?
Whichismoreimportanttoyou,yourcareeroryoursenseofrightandwrong?
Salon14:
Summary:
Thislessonintroducesstudentstotheextensiveamountofidiomsusedinbusinesssituations.
Reviewthisvocabulary:
idiom
Whatisanidiom?
Whatisitspurpose?
HowmanyidiomsdoyouknowinEnglish?
Salon15:
Summary:
Thislessonintroducesthestudenttothebasicsofmarketing.Consumermanipulationthroughadvertisingiscoveredaswellasbasicmarketresearchandpresentationskills.
Reviewthisvocabulary:
marketing,briefcase,connotations,image,intermediary
Thinkaboutthegoals/techniquesofadvertising?
Whatisthepurposeofmarketresearch?
Howisitdone?
Whatkindsofinformationwouldyouneedtoknowfrompotentialconsumersbeforefinalizingthedesignforanewproduct?
WhatisanintermediaryinChinesebusinessandwhatistheirfunction?
Salon16:
Summary:
ThislessonisacomprehensivestudyoftheChinesebusinessmealasintroducedtoaforeignerontheirfirsttriptoChina.Thestudentsareresponsibleforintroducingtheirculturetotheteacherinregardstoetiquetteattherestaurantdinnertable.
ReviewthisVocabulary:
garments,textile
ThinkabouteveryaspectofChina’sfoodculture.
ThinkaboutallaspectsofarestaurantmealinChina.
ThinkaboutculturaldifferencesbetweenEastandWestinregardstofood/dining.
Salon17:
What’sthedifferencebetweenthefirstandsecondwordsineachpairbelow?
get/obtain;job/occupation;Iwant/I’dlike;ask/enquire;thanks/thankyou.
Trymakingasentenceusingeachword.
Salon18:
Summary:
Theclasscoversawidevarietyoftopicsallrelatedtoastudents’abilitytoaskquestionsinEnglish.
Reviewthisvocabulary:
publiclisting,copyrightprotection,vendingmachine,resume
HowwelldoyouaskquestionsinEnglish?
Ifyouaregivenananswer,canyoumakeupthequestion?
C