商务中级英语沙龙话题与准备清单.docx

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商务中级英语沙龙话题与准备清单.docx

商务中级英语沙龙话题与准备清单

BusinessIntermediateSalonPreparationSheet

SalonList:

1.Complaints.

2.ADyingCompany.

3.KeyIntroductions.

4.TelephoneTactics

5.Logos,Slogans,BrandsandMissionStatements.

6.ValueandWorth.

7.TheWorldofWork.

8.BusinessDesign.

9.InterviewsandResumes.

10.TravelingforBusiness.

11.DescribingTrends

12.PreparingforMeetings.

13.BusinessEthics

14.BusinessIdioms.

15.TheHorribleTruthaboutBusiness.

16.TheBusinessMeal.

17.WritingEnglish

18.AskingtheRightQuestions.

19.Leadership.

20.BusinessPhrasalVerbs.

21.DescribingWork.

22.ManagingaProject.

23.DescribingSystems.

24.Intentions

25.CustomerService.

26.Work-LifeBalance

27.BusinessMeetingActivity:

TheTrainingBudget.

28.BusinessMeetingActivity:

TheHeadOffice.

29.BusinessMeetingActivity:

TheChocolateFactory.

30.APlaceofWork

31.BusinessMeetingActivity:

QualityandPersonnel.

32.ANewIdea

33.Achievements

34.BusinessMeetingActivity:

ChangingNames.

35.Projects.

Salon1:

Reviewthisvocabulary:

Assurance,Insurance,Reassurance,Sympathy,Empathy,Insistent,Persistent,Aggressive,Procedure

Whatisreassurance?

Whenisitnecessarytoreassurepeople?

Thinkaboutcomplaints.

Whendidyoulasttimeyouhavetocomplainaboutsomething?

Whatarecommoncomplaintsthatpeoplemake?

ShouldIbepersistentwhenIcomplain?

Shouldyouusethreateninglanguagewhenyoucomplain?

Shouldcompanieshaveacomplaintsprocedure?

Whatactiondopeopleusuallytakewhenpeoplecomplainagainstthem?

Howdoyouorganizeacomplaint?

WhatdoIneedtohaveifIwanttomakeacomplaint?

Salon2:

ADyingcompany

Thislessonisabouttheproblemsthatcanaffectamanufacturingcompany.

Pleasereadthefollowingpassagebeforetheclass.

Hi!

MynameisZhuCun.SevenyearsagoIinheritedasmallshoecompanyfrommyfather,it’sbasedinWuxi,JiangsuProvince.

UnfortunatelyIknownothingaboutbusinessatallsoI’vecontactedyoutohelpmewithmycurrentproblems.Iwasgivenyournamebyafriendwhosaidyouhadagreatdealofexperienceinthisfield.

Theproblemisthis:

Thecompanyislosingmoney!

Everythingwasgreatundermyfather.WehadmarketsinbothJapanandtheUSaswellasastrongEasternChinesemarket.

Wemadelowpricesportsshoesforbigsupermarketchainsandsomehigherqualitysportsshoesforsomemajorretailers.

Butnowwe’reinthered!

We’vebeenlosingmoneyforthelastthreeyearsasordershavedecreased.Weowemoneytoalloursuppliersandtothebankaswetookoutalargeloanfouryearsagotopayfornewequipment.Everymonthouroutgoingsarelargerthanourincomingrevenue.

I’mnotsureaboutthereasonsforourlossoforders.IknowaboutthechangesinJapan’seconomysincetheearly1990sandIknowthatAmericahaschangedalotinthelastfewyears.

Oursuppliershaveincreasedthecostofmaterialsandthishascausedproblems.

Wereleasedanewkindof‘retro’designshoelastyear.I’mnotsureaboutthisproductbuttheresearchanddesigndepartmentseemhappyenoughwithit,wewereunsureabouthowtopricethisshoeandImustconfessweguessedalittle!

Checkthevocabulary

retailers/retro/loan/outgoings/inherit/inthered/recession/retro

Thinaboutthesequestions?

Whatformmightthesaleschainbetweenthecompanyandthecustomerhave?

Inwhatdocompany’slosemoney?

Whatcouldcauseareallydramaticlossofsalesinacompany?

Whatproductssufferduringarecession?

Whatproductsdon’tusuallysufferduringarecession?

WhatareIdioms?

Salon3:

Thislessonwillhelpyoupreparean‘EnglishPersonality’thatyoucanusetointroduceyourself.

Pleasethinkofsevenwordsorphrasesthatdescribeyoubeforeyoucometothelesson.

Salon4:

Summary:

TheclassisdesignedtoexpandonBusinessIntermediatePrivateClass10andallowstudentstoexercisetheirskillsintelephoneEnglish.Thestepsinvolvedandextensiverole-playingarethefocalpointsofthelesson.

Reviewthisvocabulary:

DoyouusethephoneinEnglish?

Whatkindofproblemsdoyou/haveyouencounteredwhenusingthephone?

Whatarethestepsinvolvedinmakingaphonecall?

Whatisanansweringmachine?

Howdoyouleaveamessage?

Howdoesappropriatevocabularychangebetweenaformalandaninformalphonecall?

Salon5:

Thinkaboutlogosforcompaniesthatyouseeeveryday.

Thinkabouthowcompaniescreateabrandimage.

Doesyourcompanyhaveamissionstatement?

FindthemissionstatementofafamouscompanyontheInternet.

Whatisaslogan?

Salon6:

ThislessonconsidersthequestionsofValueandWorthinbusinessandthevocabularyneededtoexpresstheseideas.

Whatisaguarantee?

Whatisadvice?

Whatisthebestadviceyouwereevergiven?

Whatistheworstadviceyouwereevergiven?

Whatisthevalueofhavingthefollowing?

∙AnMBA.

∙HavingRelativesinthesamekindofbusinessasyou.

∙Asteadyjob.

∙Asupportivewifeorhusband.

∙Awelcomingsmile.

∙Twentyyearsofexperienceinthesameindustry.

Salon7:

Thinkaboutthefollowingquestionsbeforetheclass:

∙Describeyourjob(orthekindofjobyouwouldliketohave)

∙Wherecanyoufindjobadvertisements?

∙HowdopeopleinChinagoaboutapplyingforajob?

∙Canyourememberthejobinterviewsyou’vehadandthequestionsyouwereasked?

(orwhatsortofquestionsyouthinkyouwillbeasked)

Salon8:

Summary:

Thislessonallowsthestudentstodesignandpresenttheirideasforanewbusiness.Insmallgroups,thestudentsselectalineofbusinessandprepareamodelfortheircompany.

Reviewthisvocabulary:

theme,funds,gimmick,decor

Haveyoueverthoughtaboutopeningyourownbusiness?

Whatkind?

Whatstepsarerequiredindrawingupaplanforanewbusiness?

Salon9:

Summary:

Thislessonisdesignedtointroducestudentstotheformatandimportanceofresumes/CV’s.Thesecondhalfofthelessonworksonspecificresponsestocommonquestionsatajobinterview.

Reviewthisvocabulary:

resume,CV,dilemma,ethical

DoyouhavearesumeinEnglish?

Doyouknowhowtogoaboutwritingaresume?

HaveyoueverhadajobinterviewinEnglish?

Whataspectsoftheinterviewwerethemostdifficult?

Whatkindofquestionsdidyoufindthemostdifficult?

Salon10:

Summary:

ThisclassisdesignedforstudentstoexaminebothAsianandwesternculturalconcepts,particularlyinregardstobusiness.

Reviewthisvocabulary:

ritual,intermediary,etiquette,perception

Whatthingsshouldyouthinkaboutbeforetravelingforbusiness?

WhatdifferencescanyouthinkofbetweenthewayforeignersandChinesedobusiness?

Whatdoes“incontext”mean?

Salon11:

Practisesayingthefollowingnumbers:

144017702,5002,5602,51625,60025,660

200,000225,800340,0003,400,0003.83.88

Whendescribingtrends,thefollowingverbscanbeused:

goup;staythesame;fall.

Canyouthinkof2differentwaystosayeachoftheseverbs?

Goup–

Staythesame–

Fall–

Salon12:

Answerthefollowingquestionsbeforeclass:

∙Whatarethemainreasonsforholdingameeting?

∙Whatistheroleofthechairperson?

∙Whyaresomanymeetingsunsuccessful?

∙Whatsortofmeetingsdoyouhaveinyourjob?

∙Describeameetingthatyouhaveattendedrecently.Howeffectivewasitandwhy?

Salon13:

Summary:

Thislessonallowsstudentstoanalyzeethicalproblemswhichcouldariseintheworkplaceandinthemarketplace.Studentsareaskedtoexplorethesituationandmakeethicalconsiderationsbasedontheirownperspectiveofrightandwrong.

Reviewthisvocabulary:

ethical,moral,dilemma,copywrite,intellectualpropertyright,invoice

Howimportantareethicstoyouwhenmakingdecisions?

Doyoubuyfake/copiedproducts?

Doyoufeelguilty?

Whatismoreimportanttoyou,successorhappinessinyourcareer?

Whichismoreimportanttoyou,yourcareeroryoursenseofrightandwrong?

Salon14:

Summary:

Thislessonintroducesstudentstotheextensiveamountofidiomsusedinbusinesssituations.

Reviewthisvocabulary:

idiom

Whatisanidiom?

Whatisitspurpose?

HowmanyidiomsdoyouknowinEnglish?

Salon15:

Summary:

Thislessonintroducesthestudenttothebasicsofmarketing.Consumermanipulationthroughadvertisingiscoveredaswellasbasicmarketresearchandpresentationskills.

Reviewthisvocabulary:

marketing,briefcase,connotations,image,intermediary

 

Thinkaboutthegoals/techniquesofadvertising?

Whatisthepurposeofmarketresearch?

Howisitdone?

Whatkindsofinformationwouldyouneedtoknowfrompotentialconsumersbeforefinalizingthedesignforanewproduct?

WhatisanintermediaryinChinesebusinessandwhatistheirfunction?

Salon16:

Summary:

ThislessonisacomprehensivestudyoftheChinesebusinessmealasintroducedtoaforeignerontheirfirsttriptoChina.Thestudentsareresponsibleforintroducingtheirculturetotheteacherinregardstoetiquetteattherestaurantdinnertable.

ReviewthisVocabulary:

garments,textile

ThinkabouteveryaspectofChina’sfoodculture.

ThinkaboutallaspectsofarestaurantmealinChina.

ThinkaboutculturaldifferencesbetweenEastandWestinregardstofood/dining.

Salon17:

What’sthedifferencebetweenthefirstandsecondwordsineachpairbelow?

get/obtain;job/occupation;Iwant/I’dlike;ask/enquire;thanks/thankyou.

Trymakingasentenceusingeachword.

Salon18:

Summary:

Theclasscoversawidevarietyoftopicsallrelatedtoastudents’abilitytoaskquestionsinEnglish.

Reviewthisvocabulary:

publiclisting,copyrightprotection,vendingmachine,resume

HowwelldoyouaskquestionsinEnglish?

Ifyouaregivenananswer,canyoumakeupthequestion?

C

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