English at Work汇总.docx

English at Work汇总.docx

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EnglishatWork汇总

Episode10:

Thebrainstorm

Episode13:

TheImperialLemon

Narrator:

Hello,welcomebacktotheofficesofCitrusVentures!

（brokencomputer+murmurofpeopleatmeeting,asproceedingshave

beeninterrupted）

Anna'spresentationtoMrLimeandhiscolleaguescontinues...Well,

almost!

Hercomputerhasjammedandthepresentation,alongwithher

notes,arefrozen.

Anna:

Ohno,thisisterrible!

Narrator:

Anna,you'regoingtohavetomanagewithouttheslideshowornotes.Just

talk!

Anna:

Justtalk!

Justtalk!

Youjusttalk!

WhatonearthamIgoingtosay?

My

mindisblank.

Narrator:

Trytorememberthekeypointsyouwantedtoshare,andgivethemone

byone.Ifyoucan,givesomefactsthatsupporteachpoint.Forexample:

TipTopTradingisgrowingfast–ournumberofclientsdoubledlastyear.

Usephraseslikethis:

Thecompanyhasastrongtrackrecordof...

Letmesharewithyou...

TheImperialLemon'skeystrengthsare...

Anna:

OK.Ahem!

（murmursdiedown）

Sorryaboutthat,I'lljusthavetocontinuetalkingwithouttheslideshow.

So,ahem....TipTopTradingisgrowingfast–ournumberofclients

doubledlastyear.Thisisbecauseourcompany-

Narrator:

Yes,buttrynottobarkoutinformationlikearobot.Lookpeopleinthe

eye,slowdownandtrytobemoreconversational….oh,andsmile!

Anna:

（moreconversationally）TipTopTradingisgrowingfast–ournumberof

clientsdoubledlastyear.Thisisbecauseourcompanyhasastrongtrack

recordofreliabilityandbecause,thankstonewtechnology,ourfruitsare

moreandmoreconvincing.Ourbananashavewonawardsforbeingthe

mostauthentic-lookingfruitsinEurope.

WeareveryhappythatCitrusVenturesisalreadyamongourclientsand

wehopetobuildonthatbyofferingyoumoreexcitingnewfruits.

Letmesharewithyouourlatestproduct:

（soundofunzippingofabag）

theImperialLemon.

（impressedmurmurfromtheaudience）

TheImperialLemon'skeystrengthsareitsdesignandflexibility.Itis

madewithrevolutionaryfaux-orange-premium,laser-curve-definition

technology...（fadeout）

Narrator:

WhatanexcellentperformancefromAnna.Shefocussedonsomekey

points,supportedthemwithfactsandstructuredheranswerclearly.She

alsomanagedtorelaxandsoundmorenatural.Sheusedthesephrases:

Thecompanyhasastrongtrackrecordof...

Letmesharewithyou...

TheImperialLemon'skeystrengthsare...

Let'sfast-forwardtoafterthemeetingtoseeifshegetsanorder.

Anna:

…sothankyouforyourtime,Ihopeyou'reimpressedwithourImperial

Lemon.

MrLime:

FantasticAnna,fantastic!

Anna:

Thankyou.

MrLime:

Those...lemons–wow.I'dliketoputinanorderforthreehundred

thousandrightaway.

Anna:

Ofcourse.

MrLime:

Now,what'syourdirectphonenumber?

Narrator:

Goodwork.Although,Imustsay,MrLimeseemsjustasexcitedabout

Annaasheisaboutthelemons.Hmm....watchoutAnna!

Untilnexttime!

·ListeningChallenge

Question:

WhatdoesAnnasayarethekeystrengthsoftheImperialLemon?

Answer:

Itsdesignandflexibility.

Episode14:

Telephonetell-tale

Narrator:

Hello.We'rebackatTipTopTrading.AnnaisverybusydealingwithMr

Lime'sbigorderforImperialLemons.

（phonerings）

Anna:

Yes?

...Who?

...Ican'thearyou.Mrwhat?

What?

MrWho?

Idon'tknow,

youtellme.Oh,youareMrHu...H-U:

Hu.Er...No,Tom'sbusy.Callback

later.Bye.（hangsup）Tom,MrHucalledyou.

Tom:

MrHu-

Anna:

MrHu:

H-U

Tom:

Anna,MrHuisaveryimportant-

（phonerings）

Oh!

Whatnow?

!

（answers）Yes?

Tom:

（tohimself）I'mgoingtohavetotalktothebossaboutthis.

Anna:

No.I'mbusy,givemeyournumber,I'llcallyoulater.Yep,yep,6...8...

thanks.Bye!

（hangsup）Right,nowwherewasI?

Paul:

Anna,couldIhaveaword?

Anna:

Yes.（toherself）Ohhh,hemustwanttotellmehowpleasedheiswiththe

CitrusVenturesdeal.

（doorclosing）

Paul:

Now,Anna...biscuit?

Anna:

Thankyou.

Paul:

I'malittlebitconcernedaboutsomething.

Anna:

（toherself/whispering）"I'malittlebitconcerned..."Doesn'tthatmean

somethingbad?

Narrator:

Yes,Anna,Paulisusingapoliteturnofphrasetosayheisunhappyabout

something.Let'sseewhathe'sgottosay....

Paul:

Ithinkyouneedtoworkonyourtelephonemanner.

Anna:

Workonmytelephonemanner?

Narrator:

Itmeansthewayyoutalkonthephoneisnotgoodenoughandyouhave

toimproveit–toworkonittomakeitbetter.

Paul:

Perhapsyoushouldthinkabout…

Narrator:

Perhapsyoushouldthinkabout–that'sapolitewayoftellingyoutodo

something!

Paul:

Anna,areyoulisteningtome?

Anna:

Yes,sorry,Iwasjustsortof,err,talkingtomyself.Couldyourepeatwhat

yousaidplease?

Paul:

Right,I'llstartagain.Isaid:

I'malittlebitconcernedaboutyourtelephone

manner.Youneedtoworkonthewayyouspeaktoclients.Perhapsyou

shouldth