商务英语考试BEC中级模拟练习题1.docx

商务英语考试BEC中级模拟练习题1.docx

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商务英语考试BEC中级模拟练习题1

2021年商务英语考试BEC中级模拟练习题1

单项选择题

1、根据下面资料，回答题

GettingtheMostoutofMeetings

Oneaspectofbusinesslifewhichmanymanagersareunhappywithistheneedtoattendmeetings.Researchindicatesthatmanagerswillspendbetweenathirdandahalfoftheirworkinglivesinmeetings.Althoughmostmanagerswouldagreethatitishardtothinkofanalternativetomeetings,asameansofconsideringinformationandmakingcollectivedecisions,theirlengthandfrequencycancauseproblemswiththeworkloadofeventhebest-organizedexecutives.

Meetingsworkbestiftheytakeplaceonlywhennecessaryandnotasamatterofroutine.Oneexampleofthisisthediscussionofpersonalorcareermattersbetweenmembersofstaffandtheirlineandpersonnelmanagers.Anotherisduringtheearlystagesofaprojectwhentheteammanagingitneedstolearntounderstandandtrustoneanother.

Onceithasbeendecidedthatameetingisnecessary,decisionsneedtobetakenaboutwhowillattendandaboutthelocationandlengthofthemeeting.Peopleshouldonlybeinvited

toattendiftheyaredirectlyinvolvedinthemattersunderdiscussionandtheagendashouldbedistributedwellinadvance.Anagendaisvitalbecauseitactsasaroadmaptokeepdiscussionfocusedandwithinthetimelimitallocated.Thisisalsotheresponsibilityofthepersonchairingthemeeting,whoshouldencouragethosewhosaylittletospeakandstopthosewhohaveagreatdealtosayfromtalkingtoo.much.

Attheendofawellorganizedmeeting,peoplewillfeelthatthemeetinghasbeenasuccessandbepleasedtheywereinvited.Theywillknownotonlywhatdecisionsweremadebutalsothereasonsforthesedecisions.Unfortunately,attheendofabadlyorganizedmeetingthosepresentwillleavefeelingthattheyhavewastedtheirtimeandthatnothingworthwhilehasbeenachieved.

Muchthoughthasbeengivenovertheyearstowaysofkeepingmeetingsshort.OnemanwhohasnointentionofspendinghalfhisworkinglifeinmeetingsisRolandWinterson,chiefexecutiveofalargemanufacturingcompany.Hebelievesthatmeetingsshouldbeshort,sharpandinfrequent."1trytoholdnomorethantwoorthreemeetingsaweek,attendedbyamaximumofthreepeoplefornolongerthanhalfanhour,"hesays."Theyareclearlyaimedatachievingaspecificobjective,suchasmakingadecisionorplanningastatement,andarebasedoncarefulpreparation.Idrawuptheagendaforeverymeetingandcirculateitinadvance;thoseamendingareexpectedtostudyitcarefullyandshouldbepreparedtobothaskandanswerquestions.Managersarebestemployedcarryingouttasksdirectlyconnectedwiththeirjobsnotattendingendlessmeetings.Inbusiness,timeismoneyandspendingitinneedlessmeetingsthatdon'tachieveanythingcanbeverycostly.Executivesshouldfollowtheexampleoflawyersandputacostoneachhouroftheirtimeandthendecidewhetherattendingalongmeetingreallyisthebestwaytospendtheirtime."

Whatdomostmanagersthinkaboutmeetings?

A．Meetingstakeupmostoftheirworkinglife.

B．Meetingsallowthemtomonitordecision-making.

C．Meetingspreventthemfromestablishingaroutine.

D．Meetingsaretheonlywaytheyknowofachievingcertainobjectives.

2、根据下面内容，回答题

BusinessMeetings

ItisimportantthatideasanD．suggestionstableD．atformalmeetingsarevoiceD．atthe（0）..D..．time．ThisisachieveD．bykeepingtothe（19）.....．shownontheagenda．Forexample,thereisno（20）.....．indiscussingideastodowithItemSixontheagendA．whenItemTwohasnotyetbeen（21）.....．SuchdeviationsfromtheagendA．may（22）......．inconfusionamongthepeopleatthemeeting;theymayalso（23）.....．concentrationiftheyseesomethingasirrelevant.

Tomakecertainthatthemeetingproceedsinanorderlyfashion,itisthereforeusefulto（24）.....．somegrounD．rules．First,everyonewillneeD．tounderstanD．thattheymust（25）.....．theircommentstothetopiC．underdiscussion．TheChaircanthenencourageonepersontospeakatA．（26）.....．sothatanyideasoffereD．canbediscusseD．anD．（27）Oncethatpersonhasfinished,someoneelsecanput（28）....．theirideasanD．soon．Ifthisprocedureisadopted,theparticipantswillbeabletofollowthevariousissuesinA．consistentmanner,whichwillhelpwiththedecision-making（29）....．lateron．Itwillalso（30）.....thatthequietpeopleatmeetingsgetA．chanceto（31）....．theirsay,ratherthanjusttheirmoreoutspokencolleagues．In（32）.....．itisoftenthequietpeopleatmeetingswhogeneratethebestideas,becausetheyareinthe（33）.....．ofthinkingbeforetheyspeak.

（19）应选

A．structure

B．direction

C．order

D．arrangemer

3、根据下面内容，回答题

TheBankwithIdeas

Withseveralhundredyearsofhistorybehindit,theAPLBankhasfewproblemsin（0）....B......businessesthatitisareputableandsecure（19）......ofarangeofbankingservices．Now,itisdemonstratingtobusinesscustomersthatitisflexibleandresponsiveenough.to（20）......theirchangingneedsinthe21stcentury.

BasedinLondon,APLoffersbankingservicestobusinessesthroughouttheUKviaitsbranch（21）......Mostcustomerserviceprovisionis（22）.....outbypersonalaccountmanagersbasedinlocalbranches,togetherwith（23）.....staffatcompanyheadquarters．Animportant（24）.....．forAPLhasbeentomakeiteasyforcustomersto（25）......businesswiththebank．Theycancontacttheiraccountmanagerbydirectlineoremail;ifthemanagerisonholiday,acarefullychosencolleaguebecomesthe"accountcontact"and（26）.....．withthecustomerduringthemanager's（27）.....．Inaddition,forthosewhowant（28）.....totheirbankatanytimeofdayornightthereisnowa24-hourphone-basedservice.

Inordertoremaincompetitiveandbuildcustomerloyalty,thebankguaranteestoturnaroundurgentloan（29）.....．within24hours．Thisfocusonthecustomerhasalsobeenadriving（30）....．inAPL'srecruitmentanddevelopmentpolicy．Forexample,newlyinductedstaff（31）......a"customerservicereview"tofindoutwhatitisliketobeontheothersideofthedesk,askingtoborrowmoney．Together,these（32）......inbankinghaveachievedexcellentresults．Thecustomer（33）.....．isgrowingfast,andlastyearthebankgained36,000newbusinessaccounts.

（19）应选

A．producer

B．supplier

C．provider

D．giver

填空题

4、根据下面内容，回答题

CustomerBehaviour0Theconsumeristhefocusofallretailbusinessanditisimportanttoappreciatehow

00consumersareinfluencedintheirbuyingdecisions．Mostofconsumers,beforemakinga

34purchase,gatherinformationandevaluatewiththealternatives,buttheextenttowhich

35theylookforinformationdependsonthetypeofpurchase．Forexample,inthecaseof

36routinegrocerypurchasesmostconsumersrespond．toautomatically．However,for

37purchaseswheretheriskofmakingthewrongdecisionisgreater,likebuyinganew

38car,sothesearchforinformationismoreimportant．Thedecisiontopurchaseisnevera

39singledecisionbutanumberoftheseseparatedecisions,andatanytimeduringthis

40process,consumerscanchangetheirmindsaboutandchooseanalternativeroute．For

41example,althoughaconsumermayhavedecidedwheretobuyaproductonlytorealize

42atthelastmomentthatthisis,infact,havingthewrongchoice．Thepriceinthestoremay

43betoohighorthestaffunhelpful．Ontheotherhand,alackofqueues,favourablecredit

44facilitiesandefficientstaffallleadtoatoopositiveimpression,soretailersshould

45rememberhowdifficultiesintheseareasthatcanaffectasaleorevenloseacustomerpermanently.

34__________

5、1.ProblemsatSouthfordPlant

DearMRBallard,

　　YouaskedforabriefreportconcerningtherecenteventsattheSouthfordPlant.

　　Wehaveconsultedthefilesandspokentorelevantmembersofthehighermanagementandthusareabletoprovideanexplanationforthebreakdownreportedinthepresson17Mayofthisyear.

　　____1____Thehandlingequipmentusedtodeliverthecomponentstotheassemblylinehasbeenknowntobeinneedofanoverhaulforthepastsixmonths.TheplanthasbeenworkingtofullcapacitytofinishtheAmericanordersaccordingtoschedule.

　　Asyouknow,wehadcommissionedastudybyIndustrialResearchConsultants.____2____Inittheywarnedthattherewasnotenoughspaceavailabletostoresufficientcomponents____3____

　　Wehaddecidedtoinstallfullyautomatedrobotsystem.However,atthesametimeitwascleartoourproductiondirectorthatgiventhepresentmaintenancestaff,wewouldnothavesufficientstaffavailableifbigproblemsweretoarise____4____Butwewerestillonlyworkingatwo-shiftsystemsothemachineswerenotgettingthenecessarycover.

　　Weallagreethatthebreakdownwasextremelyunfortunateandyetwemustadmitthat,underthecircumstance,itwasnotentirelyunexpected.

　　Wenowbelievethatwehavemanagedtosortoutthemajorproblemswhichwehadbeenhavingwiththeconveyorequipment____5____Addedtothisisthefactthatpersonneldepartmenthasbeensuccessfulinrecruitingsomehighlyqualifiedmaintenancestaffwhomakesusconfidentthatarepetitionofthe16Maynowseemsentirelyunlikely.

A.Theyalsorecommendedexpandingthepresenttwo-shiftsystemtoathree-shiftone.

B.AndalsowhenthenewrobotsareinstalledinSeptember,wefeelcertainthatsuchproblemswillbecomeathingofthepast.

C.Unfortunately,asyouknow,therehasbeenamajorproblemwithrecognizingthemaintenanceschedule.

D.Thewiderangeofmachineweoperateisnotfullysupervisedatalltimes.

E.Thecauseofthebreakdownwasverysimple.

F.TheysubmittedtheirreportonApril5.

G.Therehavebeenanumberofdelaysandbrea