ProjetcomITS1421ElectronictollserviceusingNFCV03pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网.docx

ProjetcomITS1421ElectronictollserviceusingNFCV03pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网.docx

《ProjetcomITS1421ElectronictollserviceusingNFCV03pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网.docx》由会员分享，可在线阅读，更多相关《ProjetcomITS1421ElectronictollserviceusingNFCV03pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网.docx（5页珍藏版）》请在冰豆网上搜索。

ProjetcomITS1421ElectronictollserviceusingNFCV03pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网

ProjetcomITS1421ElectronictollserviceusingNFCV0.3.pdf智能交通世界大会ITS智慧城市社区人工智能AI物联网IT报告课件教案

22ndITSWorldCongress,Bordeaux,France,5/9October2019ITS-1421ElectronictollserviceusingNFCcontactlesscommunicationviasmartphoneGuyFremont,LaurentBessou（sanef）Franois-XavierGodron,AlainDuquenne（Orange）AbstractOrangeandsanefgrouphavebeenlaunchinganexperimentofNFCcontactlesspaymentviasmartphone.Bothpartnerswantedtoanticipatetheneedsandexpectationsoftheirclientsandofferthemnewservicestofacilitatetheirdailycommutes.ThepurposeofthisinitiativewastotesttheNearFieldCommunicationtechnologyappliedtotollpaymentonmotorways.ThesanefgroupchosethetollplazaofMontesson,ontheA14,toexperimenttheservice.OrangehasdevelopedthemobileapplicationandimplementedtheITinfrastructure.33Orangeandsanefvolunteersemployeesandcustomers,testedthesystemtodetectfaults,areasforimprovementandtoevaluatethebenefitsoftheservice.Lessonswerelearnedinthetechnicalandergonomicsfieldsthankstotheexperimentation.Forinstance,forafuturedeployment,sanefshouldadaptandimprovetheNFCreaderintegration,shortenandfacilitatethesubscriptiontunnel,proposedifferentpaymentmeansandadaptthecommunication.KeywordsElectronictollservice,nearfieldcommunication,smartphoneapplicationElectronictollserviceusingNFCcontactlesscommunicationviasmartphone2IntroductionSanefandOrangehaveconcludedin2019apartnershipinordertodevelopandexperimenttheuseoftheNFCtechnologyonmobilephonestogothroughtollmotorways.sanefispartoftheabertisgroup,thelargestoperatorintheworldfortollmotorwaysandtelecommunicationsmanagement.Thesanefgroupemploys3500peopleanddailyoperatesanetworkof1902kmofmotorways,outofalargepartindirectconcession.Orangeisoneoftheleadingtelecommunicationoperatorsintheworld,withanannualrevenueof41millionin2019and150000employeesonSeptember30,2019,outof99800inFrance.Presentin30countries,theOrangegroupserved240millioncustomersintheworldonSeptember30,2019,outof182millioninmobilecommunicationsand16millioninfixedbroadband.OrangeisalsooneoftheworldleadersfortelecommunicationservicestomultinationalcompaniesundertheOrangeBusinessServicesbrand.OrangeislistedonNYSEEuronext（symbolORA）andonNewYorkStockExchange（symbolORAN）.Thepartnershipconcludedwithsanefisanextensionofinitiativesalreadyundertakeninthefieldofpublictransportandairtransport.NFCNearFieldCommunication-isashortrangecommunicationtechnology（severalcentimetres）,thatequipsthenewbankcardsandalreadymorethan7,2million1mobilesphones（smartphones）.TheNFConmobilephonesisusedasanadditionalidentificationandpaymentmeanfortollmotorways,complementingtheexistingmeanslikethebankcardandtheelectronictollcollectionserviceLiber-T.TheframeworkoftheprojectTheprojectiscarriedoutaccordingtoarealpartnershipbetweensanef,OrangeanditssubsidiaryOAB（OrangeApplicationsforBusiness）andresultedinthesigningofacontract.TheprojectalsoinvolvesBipGo,sanefsubsidiary,responsibleforcustomerrelationshipmanagementfortheelectronictollserviceLiber-TandalsoalotofsuppliersandprovidersofsanefandOrange.Thisisapilotproject,whichincludesafullscaleexperimentwithusersinrealsituationofpassingatandpayingtollfeeswiththeirmobilephone.Thegoaloftheprojectistotest:

?

thefunctioningofthewholetechnicalchain,fromservicesubscriptiontoinvoicing,1Source:

figuresofOctober2019fromtheObservatoireduNFCetdusanscontact（municationviasmartphone3detectandsolvethepotentialtechnicalissues?

Theergonomics（Subscriptioneasiness,transactiontimeatthetollterminal,transactiongestureetc..）?

theinterestandtheappetiteofusersforthenewtollpaymentmethod,?

thebusinessmodelforthepaymentofmotorwayserviceswiththeNFCmobile,?

thebenefitsandpossibleextensionstonewpaymentand/orloyaltyservicesonmotorways.Todayonthesanefgroupnetwork,thetollfeescanbepaidthroughdifferentmeans:

?

throughelectronictollcollectionLiberTforpassengercarsandminivans,andTIS-PLforheavygoodsvehicles,intolllaneswithorwithoutstop,dedicatedormixedlanes,?

throughbankcards,petrolcards,creditordebitcardsfromfinancialinstitutions,?

withcash（EurosandcurrenciesofotherEuropeancountries）,?

withchecks.Exceptforcheckpayment,alloperationscanbeperformedonautomatictollterminalswithoutthepresenceofstaff.Butincaseofproblem,remoteassistancemaybetriggeredbyintercomcall.Mostassistancecalls（95%）are