The 8th HabitSUMMARY.docx

The 8th HabitSUMMARY.docx

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The8thHabitSUMMARY

The8thHabit-SUMMARY

FromEffectivenesstoGreatness

THE8THHABIT

ByStephenR.Covey

CONTENTS

ThePain,theProblemAndtheSolution

DiscoverYourVoice

ExpressYourVoice

TheLeadershipChallenge

TheVoiceofInfluence

TheVoiceofTrustworthiness

TheVoiceandSpeedofTrust

BlendingVoices

OneVoice

TheVoiceandDisciplineofExecution

TheEmpoweringVoice

The8thHabitandtheSweetSpot

UsingOurVoicesWiselytoServeOthers

THESUMMARYINBRIEF

Forindividualsandorganizations,effectivenessisnolongermerelyanoption—survivalrequiresit.Buttothrive,excelandleadintheKnowledgeWorkerAge,wemustmovebeyondeffectivenesstogreatness,whichincludesfulfillment,passionateexecutionandsignificantcontribution.Accessingahigherlevelofhumangeniusandmotivationrequiresaseachangeinthinking:

anewmind-setandskillset—inshort,anadditionalhabittothosefeaturedinThe7HabitsofHighlyEffectivePeople.Thecrucialchallengeistofindourownvoiceandinspireotherstofindtheirs.Thisisthe8thHabit.

The8thHabitshowsyouhowtotapthelimitlessvalue-creationpromiseoftheKnowledgeWorkerAge.Itshowsyouhowtosolvethemajorcontradictionsinherentinorganizationallife—mostofwhichareacarryoverfromtheIndustrialAge.Thissummarywilltransformthewayyouthinkaboutyourself,yourpurposeinlife,yourorganizationandotherpeople.Itexplainshowtomovefromeffectivenesstogreatness.

WhatYou’llLearnInThisSummary

✓.Thepowerofwin-winthinking.Whenyou’rewillingtosuspendyourowninterestslongenoughtounderstandwhattheotherpersonwantsmost,youcancollaborateonanew,creativesolution.

✓.Howtoincreaseyourinfluence.Findouthowtoworkonthesethreedimensionsofyourself:

ethos（yourethicalnature,personalcredibility,andthetrustthatothershaveinyourintegrityandcompetence）;pathos（yourempathy—knowinghowothersfeelandhowtheyseethings）;andlogos（thepowerandpersuasionofyourownpresentationandthinking）.

✓.Thereisaconnectionbetweenleadershipstyleandsuccess.Theverytoppeopleintrulygreatorganizationsare“ServantLeaders.”Theyarethemosthumble,themostreverent,themostopen,themostteachable,themostrespectfulandthemostcaring.Theymodelmoralauthoritythroughservice,humilityandcontribution.

✓.TheimportanceoftheBalancedScorecard.Itisconcernednotonlywiththetraditionalbottomline,butalsowiththequalityoftheorganization’srelationshipswithallitskeystakeholders.Thesearepredictorsoffutureresults.

✓.Howtocreate8thHabitleadership.The8thHabitleaderhasthemind-setandtheskillsettoconstantlylookforthepotentialinpeople.Thiskindofleadershipcommunicatestopeopletheirownworthsoclearlythattheycometoseeitinthemselves.

ThePain,theProblemandtheSolution

Morethan25yearsago,MuhammadYunuswasteachingeconomicsatauniversityinBangladeshwhenhemetawomanmakingbamboostoolsfortwoU.S.penniesaday.Sheexplainedthatbecauseshedidn’thavethemoneytobuythebambootomakethestools,shehadtoborrowfromatraderwhoimposedtheconditionthatshehadtoselltheproducttohimalone,atapricethathedecided.

Yunusmadealistof42similarworkersaroundthevillagewhocoulduseverysmallloanstoimprovetheirlives.Thetotalneededbyallthosepeoplewas$27.Afterloaningthemthemoney,hewaspaidbackeverypenny.

GrameenBank

Aftermakingmanymoreloansandprovingthatpoorpeoplewouldpaybackeverycent,Yunusstruggledunsuccessfullytofindalocalbankthatwouldlendsmallamountsofmoneytothepoorpeopleinnearbyvillages.Hethenspenttwoyearssettingupaformal,independentbanktodojustthat.OnOct.2,1983,GrameenBankwascreated.

GrameenBanknowworksinmorethan46,000villagesinBangladesh,has1,267branchesandmorethan12,000staffmembers,andhaslentmorethan$4.5billion,inloansof$12to$15.Ahousingloanis$300.Attheheartofthisempowermentareindividualswhochosetobecomeself-reliant,independententrepreneursproducinggoodsoutoftheirownhomesorneighborhoodstobecomeeconomicallyviableandsuccessful.Theyfoundtheirvoices.

ThePain

Mostpeopleinorganizationstodayareneitherfulfillednorexcited.They’refrustratedanduninvolvedintheirorganization’sgoals.That’swhyourhigh-pressure,24/7erarequiresmorethaneffectiveness（the“7Habits”）.Toachievegreatness,weneedan“8thHabit”:

Findyourvoiceandinspireotherstofindtheirs.

TheProblem

OurbasicmanagementpracticescomefromtheIndustrialAge.Theseinclude:

●Thebeliefthatyoumustcontrolpeople;

●Ourviewofaccounting（Peopleareanexpense;machinesareassets.）;

●Thecarrot-and-stickmotivationalphilosophy;and

●Centralizedbudgeting,whichcreateshierarchiesandbureaucraciestodrive“gettingthenumbers”—areactiveprocessthatproduces“kiss-up”culturesbenton“spendingsowewon’tloseitnextyear.”Aspeopleconsenttobecontrolledlikethings,theirpassivityonlyfuelsleaders’urgetodirectandmanage.

There’sasimpleconnectionbetweenthecontrolling,IndustrialAge,“thing”paradigmthatdominatestoday’sworkplaceandtheinabilityofmanagersandorganizationstoinspirepeople’sbestcontributionsintheKnowledgeWorkerAge:

Peoplechoosehowmuchofthemselvestogivetotheirwork,dependingonhowthey’retreated.Theirchoicesmayrangefromrebellingorquitting（ifthey’retreatedasthings）,tocreativeexcitement（ifthey’retreatedaswholepeople）.

TheSolution

Mostgreatorganizationsstartwithonepersonwhofirstchangedhim-orherself,theninspiredothers.Suchpeoplerealizethattheycan’twaitfortheirbossororganizationtochange.Theybecomeanislandofexcellenceinaseaofmediocrity.Theylearntheirtruenatureandgifts,thenusethemtoenvisionwhattheywanttoaccomplish.Theyfindandusetheirvoice.

Greatnessinvolvestranscendingthenegativecultural“software”ofego,scarcity,comparisonandcompetitiveness,andchoosingtobecomethecreativeforceinyourlife.

Allofuscanchoosegreatness—wecancultivateamagnificentspiritinfacingaseriousdisease,makeadifferenceinthelifeofachild,beacatalystinsideanorganization,orinitiateorcontributetoacause.

PARTONE:

FINDYOURVOICE

DiscoverYourVoice

Wecandiscoverourvoicebecauseofthreegiftswe’rebornwith.Thesegiftsare:

Gift#1:

TheFreedomtoChoose.Ourpast,ourgenes,thewayothershavetreatedus—theseinfluenceusbutdon’tdetermineus.Betweenstimulusandresponsethereisaspacewherewechooseourresponse.Inourchoicesliegrowthandourhappiness.

Gift#2:

NaturalLawsorPrinciples.Tousewiselythatspacebetweenstimulusandresponse,wemustlivebynaturallawsthatdictatetheconsequencesofbehavior.Positiveconsequencescomefromfairness,kindness,respect,honesty,integrity,serviceandcontribution.

Gift#3:

TheFourIntelligences.Theseare:

●MentalIntelligence（IQ）.IQisourabilitytoanalyze,reason,thinkabstractlyandcomprehend.●Physicalintelligence（PQ）.PQiswhatourbodydoeswithoutconsciouseffort,coordinating7trillioncellswithincrediblycomplexprecision.

●EmotionalIntelligence（EQ）.EQisone’sself-knowledge,self-awareness,socialsensitivity,empathyandabilitytocommunicatesuccessfully.Itisasenseoftimingandappropriateness,andhavingthecouragetoacknowledgeweaknessesandexpressandrespectdifferences.

●SpiritualIntelligence（SQ）.SQisourdriveformeaningandconnectionwiththeinfinite.Weusethistodevelopourlongingandcapacityformeaning,visionandvalue.Itallowsustodreamandtostrive.It’sourconscience.SQhelpedthelatepresidentofEgypt,AnwarSadat（who,withformerIsraeliprimeministerMenachemBegin,broughtabouttheCampDavidPeaceAccordbetweenIsraelandEgypt）writethesewordswhilehewasayoungmaninsolitaryconfinementinaCairoprison,“Hewhocannotchangetheveryfabricofhisthoughtwillneverbeabletochangereality,andwillnever,therefore,makeanyprogress.”

ExpressYourVoice

Greatachieversdeveloptheirmentalenergyintovision.Visionisappliedimagination.Everythingiscreatedfirstasamentalcreation,thenasaphysicalreality.Visionalsomeansaffirmingothers,believinginthemandhelpingthemrealizetheirpotential.

Greatachieversdeveloptheirphysicalenergyintodiscipline.Theydon’tdenyreality.Theyacceptthesacrificeentailedindoingwhateverittakestorealizetheirvision.Onlythedisciplinedaretrulyfree.Onlyapersonwhohasdisciplinedhim-orherselffordecadestoplaythepianoisfreetocreatemagnificentart.

Greatachieversdeveloptheiremotionalenergyintopassion—desire,convictionanddrive.Passionappearsasoptimism,excitement,emotionalconnectionanddetermination,andisdeeplyrootedinthepowerofchoice.Passionatepeoplebelieveincreatingtheirownfuture.

Greatachieversdeveloptheirspiritualenergyintoconscience—theirinwardmoralsenseofwhat’srightandwrong,andtheirdrivetowardmeaningandcontribution.

Moralauthoritymakesformalauthorityworktowardpositiveends.Hitlerhadvision,disciplineandpassion,butwasdrivenbyamadego.Lackofconsciencewashisdownfall.

Conscience—thesmallvoicewithinus—isquietandpeaceful.Itdeeplyreverespeopleandseestheirpotentialforself-control.Itempowers,understandsthevalueofallpeople,andaffirmstheirpowerandfreedomtochoose.Itvaluesfeedbackandtriestoseethetruthinit.

Butouregoisatyrant