完整word版投诉信常用句型.docx

完整word版投诉信常用句型.docx

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完整word版投诉信常用句型

投诉信

S关于开头的表达方式

SIamwritingtoyoutocomplainabout...

SIhavebeenapleasedcustomerwithyourstoreforsevenyears.

SI'velongbeenauserofyourproducts/servicesandupuntilnowhavealwaysregardedyouasanexcellentsupplier/organization.

S关于不快经历的描述

SIhadaterribleexperienceatyourhotel/store/restauranton（date）…

SIwasextremelydisappointedwiththeserviceIreceivedthatday.

SOnmymostrecentvisit,June1,2002at2p.m.,IreceivedpoorservicethatIfeltIshouldbringtoyourattention.

SUponunpackingtheconsignment,wefindthatthegoodsaremuchinferiorinqualitytothesamples.

S关于解决问题的表达

SIfeelthatIshouldgetmymoneybackascompensationformyterribleexperience.

SIfeelthatthemanagementshouldtalktotheiremployeesabout…

SIwouldbepleasedifyouwouldcarryoutafullinvestigationintomyconcernsandprovidearesponseinaccordancewiththecomplaintprocedure.

SIwouldappreciateitifyouwouldlookintothemattersootherpeopledonothavetogothroughthesametroubleasIdid.

SIhaveeveryfaiththatyouwilldowhatyoucantorectifythissituation/fixtheproblem.

SIfyouwouldaddressthisissuewithyour…,Iwouldgreatlyappreciateit.

SShouldyoufailinyourobligations,weshallbecompelledtocanceltheorder.

SWereservetherighttoclaimcompensationfromyouforanydamage.

S关于未来计划的表达

SInthefuture,Iwillnotbestayingatyourhotelagainandwillinformmybusinessassociatesoftheterribleservice.

SIenjoyshoppingatyourstore,howeverifIreceivethistypeoftreatmentagain,Iwilltakemybusinesselsewhere.

S关于结尾的表达

SIlookforwardtoreceivingyourreply.Pleasedonothesitatetocontactmeifyouneedanyfurtherinformation.

SThankyouforyourcooperationinthismatter.

投诉信重点句式

5我写信向你表达对。

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的不满

Iamwritingtoexpressmydissatisfactionwith…….

6我现写信向你投诉有关。

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I’mwritingtocomplainabout…..

7我希望你注意到在。

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方面的一些问题。

一方面。

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另一方面。

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Therearesomeproblemswith…..thatIwishtobringtoattention.Inthefirstplace,……Inthesecondplace,…….

8我抱怨的原因如下

ThereasonswhyIcomplainareasfollows.

11为了改善局面，建议采取以下措施。

其一。

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其二。

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Inordertoimprovethesituation,It’sadvisabletotakethefollowingmeasures.Foronething……..foranother,……..

12我希望问题可以尽早得以解决

Idohopethattheproblemswillbesolvedassoonaspossible

13我希望你们能够考虑一下我的建议，以便改善局面

Ihopemysuggestionswillbetakenintoconsiderationtoimprovethesituation.

投诉信范文

DearSirorMadam:

  Ihaverecentlyreceivedanumberofcomplaintsfromcustomersaboutyourfountainpens/ballpens.Thepensareclearlynotgivingsatisfactioninsomecaseswehavehadtorefundthepurchaseprice.

 Thepenscomplainedaboutarepartofthebatchof400suppliedtoourorder.No.612May1.Thisorderwasplacedonthebasisofasamplepenleftbyyouragent.Wehaveourselvescomparedtheperformanceofthissamplewiththatofthepenscomplainedaboutandthereislittledoubtthatmanyofthemarefaulty;someofthemleakandothersfailtowritewithoutmakingblots.

Wearethereforewritingtoaskyoutoacceptreturnoftheunsoldbalance,amountingto250pensinall,andtoreplacethembypensofthequalityourearlierdealingwithyouhaveledustoexpect.

Wetrustyouwillconsiderthismatterseriouslyandmakeanefforttopreventthereoccurrenceofsuchthings.

Yourssincerely,

LiMing

DearGeneralManager,

  Duringtheweek-longMayDayholiday,myfriendsandIwenttoBeijingandaccommodatedourselvesatyourhotelfromMayfirsttoMayfifth.Iamsorrytotellyouthatwearenotsatisfiedwithyourservice,whichmakesmewritethisletterafterconsiderations.

 Thefocusofourcomplaintisthefollowing.Firstly,thesurroundingenvironmentistoonoisy.Evenatmid-night,thenoisefromthenearbyconstructionsitesisconstantandgreat.Secondly,Imustsaysomethingaboutyourfood.Yourmenuisveryexpensiveandthefoodqualityisnotsosatisfying.Lastly,Imustremindyouthatyoushouldstrengthenthesecurity.Sometimes,evensalesmancametoknockonourdoors,whichmadeusfeelannoyedandunsafe.

 Theabovementionedpointsaretheunpleasantexperiencesduringourstayinyourhotel.Ihopeyouwilladoptsomenewmeasurestoimproveyourservices,whichcanpreventtheimagefromdamaging.

 I’mlookingforwardtoyourreply.

Yourssincerely,

LiMing

ASpecimenLetter

DearSirs:

Asaresultoffaxesexchangedbetweenus,wearepleasedtoinformyouthatwehavereachedanarrangementregardingyourclaimonshipmentpertheS.S.Peaceforlatedelivery.

Wehaveadvisedyouthismorningbyfaxofourappreciationthatthismatterhasnowbeensettled.EnclosedpleasefindourcheckintheamountofU.S.$56,000infinalandcompletesettlementofthisclaim.

Itisourhopetoexpressagainoursatisfac