完整word版投诉信常用句型.docx

1、完整word版投诉信常用句型投诉信S关于开头的表达方式 SI am writing to you to complain about . SI have been a pleased customer with your store for seven years. SIve long been a user of your products/services and up until now have always regarded you as an excellent supplier/organization.S关于不快经历的描述SI had a terrible experience

2、 at your hotel/ store/restaurant on (date) SI was extremely disappointed with the service I received that day.SOn my most recent visit, June 1, 2002 at 2 p.m., I received poor service that I felt I should bring to your attention. SUpon unpacking the consignment, we find that the goods are much infer

3、ior in quality to the samples.S关于解决问题的表达SI feel that I should get my money back as compensation for my terrible experience. SI feel that the management should talk to their employees aboutSI would be pleased if you would carry out a full investigation into my concerns and provide a response in accor

4、dance with the complaint procedure.SI would appreciate it if you would look into the matter so other people do not have to go through the same trouble as I did.SI have every faith that you will do what you can to rectify this situation/fix the problem.SIf you would address this issue with your , I w

5、ould greatly appreciate it.SShould you fail in your obligations, we shall be compelled to cancel the order.SWe reserve the right to claim compensation from you for any damage.S关于未来计划的表达SIn the future, I will not be staying at your hotel again and will inform my business associates of the terrible se

6、rvice.SI enjoy shopping at your store, however if I receive this type of treatment again, I will take my business elsewhere. S关于结尾的表达SI look forward to receiving your reply. Please do not hesitate to contact me if you need any further information.SThank you for your cooperation in this matter. 投诉信重点

7、句式5我写信向你表达对。的不满I am writing to express my dissatisfaction with .6我现写信向你投诉有关。Im writing to complain about.7我希望你注意到在。方面的一些问题。一方面。另一方面。There are some problems with .that I wish to bring to attention. In the first place, In the second place, .8我抱怨的原因如下The reasons why I complain are as follows.11为了改善局面，建

8、议采取以下措施。其一。其二。In order to improve the situation, Its advisable to take the following measures. For one thing .for another, .12 我希望问题可以尽早得以解决I do hope that the problems will be solved as soon as possible 13我希望你们能够考虑一下我的建议，以便改善局面I hope my suggestions will be taken into consideration to improve the sit

9、uation.投诉信范文Dear Sir or Madam: I have recently received a number of complaints from customers about your fountain pens/ball pens. The pens are clearly not giving satisfaction in some cases we have had to refund the purchase price. The pens complained about are part of the batch of 400 supplied to ou

10、r order. No.612 May 1. This order was placed on the basis of a sample pen left by your agent. We have ourselves compared the performance of this sample with that of the pens complained about and there is little doubt that many of them are faulty; some of them leak and others fail to write without ma

11、king blots. We are therefore writing to ask you to accept return of the unsold balance, amounting to 250 pens in all, and to replace them by pens of the quality our earlier dealing with you have led us to expect. We trust you will consider this matter seriously and make an effort to prevent the reoc

12、currence of such things. Yours sincerely,Li MingDear General Manager, During the week-long May Day holiday, my friends and I went to Beijing and accommodated ourselves at your hotel from May first to May fifth. I am sorry to tell you that we are not satisfied with your service, which makes me write

13、this letter after considerations. The focus of our complaint is the following. Firstly, the surrounding environment is too noisy. Even at mid-night, the noise from the nearby construction sites is constant and great. Secondly, I must say something about your food. Your menu is very expensive and the

14、 food quality is not so satisfying. Lastly, I must remind you that you should strengthen the security. Sometimes, even salesman came to knock on our doors, which made us feel annoyed and unsafe. The abovementioned points are the unpleasant experiences during our stay in your hotel. I hope you will a

15、dopt some new measures to improve your services, which can prevent the image from damaging. Im looking forward to your reply.Yours sincerely,Li Ming A Specimen Letter Dear Sirs: As a result of faxes exchanged between us, we are pleased to inform you that we have reached an arrangement regarding your

16、 claim on shipment per the S.S. Peace for late delivery. We have advised you this morning by fax of our appreciation that this matter has now been settled. Enclosed please find our check in the amount of U.S.$56,000 in final and complete settlement of this claim. It is our hope to express again our satisfac