东南大学英语考博阅读理解.docx
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东南大学英语考博阅读理解
2012东南大学考博英语真题阅读理解
TEXTB
Cooperativecompetition.Competitivecooperation.Confused?
Airlineallianceshavetravelersscratchingtheirheadsoverwhatsgoingonintheskies.Somefolksviewalliancesasablessingtotravelers,offeringseamlesstravel,reducedfaresandenhancedfrequent-flyerbenefits.Othersseeaconspiracyofbigbusinesses,causingdecreasedcompetition,increasedfaresandfewerchoices.Whateveryouropinion,there'snoescapingairlinealliances:
themarketinghypeisunrelenting,witheachofthetwomega-groupings,OneworldandStarAlliance,promotingitselfasthebestchoiceforalltravelers.And,evenifyouturnawayfromtheirads,chancesaretheywillfigureinanyofyourtravelplans.Bytheendoftheyear,OneworldandStarAlliancewillbetweenthemcontrolmorethan40%ofthetrafficinthesky.Somepunditspredictthatfigurewillbemorelike75%in10years.
Butwhy,afteryearsofoftenferociouscompetition,haveairlinesdecidedtobandtogether?
Let'sjustsaythetimingismutuallyconvenient.NorthAmericanairlines,havingexhaustedallmeansofearningcustomerloyaltyathome,havebeenlookingforwaystoreachouttoforeignflyers.Asiancarriersarestillhurtingfromtheregion-wideeconomicdownturnthatbegantwoyearsago-justwhensomeoftheairlinesweretakingdeliveryofnewaircraft.Alliancesalsoallowcarrierstocutcostsandincreaseprofitsbypoolingmanpowerresourcesontheground(ratherthaneachairlinemaintainingitsowngroundcrew)andcode-sharing-thepracticeoftwopartnerssellingticketsandoperatingonlyoneaircraft.
Soalliancesareterrificforairlines-butaretheygoodforthepassenger?
Absolutely,saytheairlines:
thinkofthelounges,thejointFFP(frequentflyerprogram)benefits,theround-the-worldfares,andtheglobalservicenetworks.Thenthere'sthepromiseof"seamless"travel:
theabilityto,say,travelfromSingaporetoRometoNewYorktoRiodeJaneiro,allononeticket,withouthavingtowaithoursforconnectionsorworryaboutyourbags.Soundsutopian?
PeterBuecking,CathayPacific'sdirectorofsalesandmarketing,thinksthatseamlesstravelisstillevolving."It'sfairtosaythattheselinksareonlyintheirinfancy.Thekeytoseamlessnessrestsininfrastructureandinformationsharing.We'reworkingonthis."HenryMa,spokespersonforStarAllianceinHongKong,listssomeoftheotherbenefitsforconsumers:
"Globaltravelershaveaneasiertimemakingconnectionsandplanningtheiritineraries."Maclaimsalliancesalsoassurepassengersconsistentservicestandards.
Criticsofalliancessaythemuch-toutedbenefitstotheconsumeraremostlypieinthesky,thatalliancesareallaboutreducingcostsfortheairlines,rationalizingservicesandrunningjointmarketingprograms.JeffBlyskal,associateeditorofConsumerReportsmagazine,saysthepromotionalballyhoooveralliancesismuchadoaboutnothing."Idon'tseemuchofagainforconsumers:
alliancesarejustamarketinggimmick.Andasfarasseamlesstravelgoes,I'llbelieveitwhenIseeit.Mostairlinescan'tevengettheirownconnectionsundercontrol,letalonecoordinatewithanotherairline."
Blyskalbelievesallianceswillultimatelyresultindecreasedflightchoicesandincreasedcostsforconsumers.Insteadoftwoairlinescompetingandeachoperatingaflightonthesamerouteat70%capacity,thealliedpairwillsharetherouteandrunonefullflight.Sincefewerseatswillbeavailable,passengerswillbeobligedtopaymorefortickets.
Thetruthaboutalliancesandtheirmeritsprobablyliessomewherebetweenthetravelutopiapresentedbytheplayersandtheevilempiresportrayedbytheircritics.Andhowmuchtheyaffectyoudependsonwhatkindoftraveleryouare.
Thosewho'vealreadymadetheelitegradeintheFFPofamajorairlinestandtobenefitthemostwhenitjoinsanalliance:
thentheyenjoytheFFPperksandadvantagesonanyandallofthemembercarriers.Forexample,ifyoureaMarcoPoloClub"gold"memberofCathayPacificsAsiaMilesFFP,youwillautomaticallybetreatedasavaluablecustomerbyallmembersofOneworld,ofwhichCathayPacificisamember-evenifyou'veneverflownwiththembefore.
Forthosewhohaven'tmadethetopgradeinanyFFP,alliancesmightbeawayofsimplifyingtheearningoffrequentflyermiles.Forexample,IbelongtoUnitedAirline'sMileagePlusandgenerallyflylessthan25,000milesayear.ButIearnmileswitheveryflightItakeonStarAlliancemember-AllNipponAirwaysandThaiAirways.
IfyouflylessthanIdo,youmightbesmartertostayoutoftheFFPgamealtogether.Huntforbargainswhenbookingflightsandyoumightbeabletosaveenoughtotakethatextratripanyway.Theonlyrealbenefitinfrequentflyerscandrawfromanallianceisaninexpensiveround-the-worldfare.
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