阿吉斯 绩效管理英文版第4版题库 Chapter 01Test Bank.docx
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阿吉斯绩效管理英文版第4版题库Chapter01TestBank
Chapter1—PerformanceManagementandRewardSystemsinContext
True/FalseQuestions
1.1Aperformancemanagementsystemisthesystematicdescriptionofanemployee’sstrengthsandweaknesses.
（Suggestedpoints:
2,[1.1]）;Pg.4
LO:
1
Answer:
False.Performancemanagementisacontinuousprocessofidentifying,measuring,anddevelopingtheperformanceofindividualsandteamsandaligningperformancewiththestrategicgoalsoftheorganization
1.2Linkingtheorganization’sgoalstoindividualandteamgoalshelpsreinforcebehaviorsthatwillhelpwithorganizationalgoalachievementandcommunicatesthemostcrucialbusinessinitiatives.
（Suggestedpoints:
2,[1.2]）;Pg.6
LO:
2
Answer:
True
1.3Feedbackcanincreasemotivationtoperformwhenitpointsouthowanemployeeisperformingandacknowledgespastsuccesses.
（Suggestedpoints:
2,[1.3]）;Pg.11
LO:
3
Answer:
True
1.4Dangersofapoorlyimplementedperformancemanagementsystemincludewastedtimeandmoney,lackofstandardizedemployeeratings,andconfusiononhowratingsareobtained.
（Suggestedpoints:
2,[1.4]）;Pg.14-15
LO:
4
Answer:
True
1.5Aperformancemanagementsystemhelpsencourageemployeestospeakupandofferinnovativeideas.
（Suggestedpoints:
2,[1.3]）;Pg.11
LO:
3
Answer:
True
1.6Unfairperformanceratingsarethemainproblemwithperformancemanagementsystems.
（Suggestedpoints:
2,[1.4]）;Pg.16
LO:
5
Answer:
False.Performanceratingsarethe“canaryinthecoalmine”andindicatorsofproblemswiththePMsystem
1.7Reliabilityandvalidityofperformancemanagementsystemsrefertothesamething.
（Suggestedpoints:
2,[1.5]）;Pg.20
LO:
6
Answer:
False.Reliabilityreferstoconsistencyandfreedomfromerror,whileValidityreferstothefactthatthemeasuresincludeallrelevantperformancefacetsanddonotincludeirrelevantinformation.
1.8ThestrategicpurposeofPMsystemsinvolvesconstructingthestrategicvisionfortheorganization.
（Suggestedpoints:
2,[1.5]）;Pg.6
LO:
2
Answer:
False.ThestrategicpurposeofPMsystemsistolinkanorganization’sgoalswithindividuals’goals.
1.9Areliableperformancemanagementsystemincludesallrelevantperformancefacetsanddoesnotincludeirrelevantperformancefacets.
（Suggestedpoints:
2,[1.5]）;Pg.20
LO:
6
Answer:
False.Thisdescribesasystem’svalidity,notreliability.Areliableperformancemanagementsystemisconsistent.Forexample,iftwosupervisorsprovidedratingsofthesameemployee,orifonesupervisorratedthesameemployeetwiceoverashortperiodoftimeduringwhichnothingnoticeableoccurs,thentheratingsshouldbesimilaroridentical.
1.10Distributivejusticeistheperceptionthattheperformanceevaluationreceivedisfairrelativetotheworkperformed.
（Suggestedpoints:
2,[1.5]）;Pg.20
LO:
6
Answer:
True
1.11Performancemanagementsystemsinforeignsubsidiariesoftendifferfromthoseinhomecountryheadquartersasdifferencesinthepowerdistance（i.e.,thedegreetowhichasocietyacceptsunequaldistributionofpower）increasebetween/amongcountries.
（Suggestedpoints:
2,[1.5]）;Pg.19
LO:
6
Answer:
True
1.12Thecurrentconsensusamongstmostemployees（asreportedbytheCEB）isthatperformancereviewsystemsarehelpfulinimprovingtheirproductivity.
（Suggestedpoints:
2,[1.1]）;Pg.6
LO:
1
Answer:
False.66%ofemployeesfeelthattheperformancereviewprocessinterfereswiththeirproductivity.
1.13Poorlyimplementedperformancemanagementsystemshavelittletononegativelegalramificationsfortheorganization.
（Suggestedpoints:
2,[1.4]）;Pg.15
LO:
4
Answer:
False.Poorlyimplementedperformancemanagementsystemsarelikelytoresultinnegativelegalramificationssuchaspossiblediscriminationlawsuits.
1.14ManylargecompaniessuchasGeneralElectric,Deloitte,andAdobenolongeruseperformanceratingsatall.
（Suggestedpoints:
2,[1.4]）;Pg.16-17
LO:
1
Answer:
False.Manylargecompanieswhotriedtoeliminateperformanceratingsarenowusingratingsagain—buttheyareusingmorethanonesystemandemphasizingdevelopmentalfeedback.
Multiple-ChoiceQuestions
1.15________________isacontinuousprocessofidentifying,measuring,anddevelopingtheperformanceofindividualsandteamsandaligningperformancewiththestrategicgoalsoftheorganization.
A.Strategicplanning
B.Performancemanagement
C.Rewardsystem
D.Performanceappraisal
（Suggestedpoints:
2,[1.1]）;Pg.4
LO:
1
Answer:
B
1.16DangersofapoorlyimplementedperformancemanagementsystemincludeallofthefollowingEXCEPT:
A.Increasedemphasisonbehaviorsratherthanresults
B.Lawsuits/internalcomplaintsofdiscrimination
C.Biasedperformanceratings
D.Decreasedemployeemotivation
（Suggestedpoints:
2,[1.4]）;Pg.14-15
LO:
4
Answer:
A
1.17WhenemployeesofanorganizationdonotseethePMsystemasfair,theorganizationmaywitnessfromitsemployeesallofthefollowingEXCEPT:
A.Jobburnout
B.Loweredself-esteem
C.Increasedengagement
D.Lawsuits
（Suggestedpoints:
2,[1.4]）;Pg.16
LO:
4
Answer:
C
1.18ThemeaningfulnesscharacteristicofperformancemanagementsystemsincludesallthefollowingEXCEPT:
A.Standardsandevaluationsareimportantandrelevant
B.Allfunctionsthatanemployeeperformsareevaluated
C.Systemshouldevaluateperformanceregularly
D.Evaluatorskillshouldbedevelopedcontinuously
E.Resultsshouldbeusedforadministrativepurposes
（Suggestedpoints:
2,[1.5]）;Pg.19
LO:
6
Answer:
B
1.19The___________purposeofPMsystemsistofurnishvalidandusefulinformationformakingemploymentdecisionsincludingsalaryadjustments,promotions,andterminations.
A.strategic
B.informational
C.administrative
D.developmental
（Suggestedpoints:
2,[1.2]）;Pg.6
LO:
2
Answer:
C
1.20InformationgainedfromtheorganizationalmaintenancepurposeofaPMsystemisusedforallofthefollowingEXCEPT:
A.Workforceplanning
B.Evaluatingtheeffectivenessofjobdescriptions
C.EvaluatingtheeffectivenessofHRprograms
D.Creatingtalentinventories
（Suggestedpoints:
2,[1.2]）;Pg.8
LO:
2
Answer:
C
1.21Performancemanagementsystemsshouldbethorough,meaningthat:
A.Allemployeesshouldbeevaluated
B.Anemployee’sflawsshouldbediscussedatlength
C.Thereviewshouldcovertheentirereviewperiod
D.AandC
（Suggestedpoints:
2,[1.5]）;Pg.19
LO:
6
Answer:
D
1.22AnidealPMsystemis__________,whichmeansthatperformanceisevaluatedandfeedbackisgivenonanongoingbasis,theappraisalmeetingconsistsoftwo-waycommunication,andperformancestandardsareclear.
A.open
B.standardized
C.ethical
D.specific
（Suggestedpoints:
2,[1.5]）;Pg.21
LO:
6
Answer:
A
1.23PMsysteminformationisimportantfortheeffectiveimplementationofwhichofthefollowingHRfunction（s）?
A.Workforceplanning
B.Training
C.Recruitmentandselection
D.Alloftheabove
（Suggestedpoints:
2,[1.6]）;Pg.23
LO:
7
Answer:
D
1.24AllofthefollowingarepossiblebenefitsofaperformancemanagementsystemEXCEPT:
A.Protectionfromlawsuits
B.Employeesbecomemoreethical
C.Employeesbecomemorecompetent
D.Thedefinitionsofjobandcriteriaareclarified
（Suggestedpoints:
2,[1.3]）;Pg.10-13
LO:
3
Answer:
B
1.25Whichofthefollowingdoesthetextidentifyasapossibledangerofapoorlyimplementedperformancemanagementsystem?
A.Salariesmustbeincreased.
B.Poorlyperformingemployeeswillalwaysstayattheorganization.
C.Notimeormoneyisspentonthesystem.
D.Motivationtoperformisdecreased.
（Suggestedpoints:
2,[1.4]）;Pg.14-15
LO:
4
Answer:
D
1.26The____________characteristicallowsemployeestoreceiveconcreteguidanceaboutwhatisexpectedofthemandhowtheycanmeetthoseexpectations:
A.Standardization
B.Specificity
C.Strategiccongruence
D.Correctability
（Suggestedpoints:
2,[1.5]）;Pg.20
LO:
6
Answer:
B
1.27AllofthefollowingarecharacteristicsofanidealperformancemanagementsystemEXCEPT:
A.Reliability
B.Meaningfulness
C.Inexpensive
D.Thorough
（Suggestedpoints:
2,[1.5]）;Pg.18-22
LO:
6
Answer:
C
1.28AllofthefollowingarepurposesofaperformancemanagementsystemEXCEPT:
A.Makedecisionsaboutretentionandtermination
B.Providedocumentation
C.Increaseprofits
D.GivetheHRdepartmentsomethingtodo
（Suggestedpoints:
2,[1.2]）;Pg.6-10
LO:
2
Answer:
D
1.29Anidealperformancemanagementsystemiscorrectable.Whatdoesthismean?
A.Ifanemployeeisdissatisfiedwitharating,itwillbechanged.
B.Ifanemployeeisdissatisfiedwitharating,thereisaprocesstoappealtheratingdecision.
C.Anidealperformancemanagementsystemisnotcorrectable.
D.Noneoftheaboveiscorrect.
（Suggestedpoints:
2,[1.5]）;Pg.21
LO:
6
Answer:
B
1.30Inwhichcountryshouldperformancemanagementbeadaptedtothecountry’suniqueculture?
A.SouthKorea
B.SouthAfrica
C.Australia
D.Alloftheabove
（Suggestedpoints:
2,[1.5]）;Pg.18-19
LO:
6
Answer:
D
1.31Inwhatmannerisperformancemanagementtypicallysimilararoundtheworld?
A.Standardizationofperformancemeasurement
B.Emphasisonbehaviorversusresultsofemployeeperformance
C.Interpersonalaspects
D.Noneoftheabove
（Suggestedpoints:
2,[1.5]）;Pg.19-20
LO:
6
Answer:
A
1.32AllofthefollowingarerelatedtothechangingnatureofperformancemanagementEXCEPT:
A.Cloudcomputing
B.BigData
C.Technologicaladvancementsandvirtualteams
D.Changingworkforcedemographics
E.Risingcosts
（Suggestedpoints:
2,[1.7]）;Pg.24-26
LO:
8
Answer:
E
1.33TheperformancemanagementsystemshouldlinktootherhumanresourcesanddevelopmentactivitiesEXCEPT:
A.Training
B.Workforceplanning
C.Recruitmentandhiring
D.Financialaccounting
（Suggeste
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